Due to Covid 19, we had discussed with the owner before signing with the company, about their employees and PPE. I'm 8 months pregnant and high risk, so we were assured that the movers would wear PPE. We paid to upgrade to more breathable masks for them and had hand sanitizer at our house. When the movers showed up, one refused to wear the mask and then a second mover followed suit. My husband explained the risks to my health but they still refused. Upon calling and speaking with the owner about their disregard, he was told that the company had never said the employees would wear PPE, and then changed his story to say that there was nothing he could do to get his employees to wear it. Being stuck in that we had to move and couldn't get anyone else last minute, I had to leave the property to avoid the risk myself. Our belongings were moved without issue, but I could not be in our new house and then had to disinfect everything that they had touched. I wouldn't recommend this company based on the fact that they went back on a promise that had been the reason we signed with them in the first place, and that they refused to act although two of their the three employees were choosing to create unsafe conditions in my home.

Our initial meeting with Jeff went fine. He toured our home and gave us a quote and we hired them. On moving day, they showed up with a truck that was way too small for the job and had to go get another truck when the first one was full. The movers were extremely unprofessional. Every second word out of the lead mover’s mouth was the F word. This was in front of my 78 year old mother. Not only unprofessional but extremely disrespectful. He also yelled at his co-workers all day and treated them poorly. The floors in the house we were moving out of were damaged, as were the floors in the house we were moving in to. Our furniture was damaged and boxes were dropped and left upside down. The quote Jeff gave us at his visit to our house more than doubled on moving day. And this was after we had sold much of our furniture and other belongings in an Estate Sale. If anything, the move should have been less expensive, not more expensive, since there was less stuff to move. He obviously has no clue how to quote a move or he scams people on purpose. If I could rate zero stars, I would. This company is dishonest, extremely unprofessional and takes no care with your belongings.

Deciding on a mover is really based on 3 parts, the price, sales person impression, the move experience. The move experience is often based solely on reviews/referrals . If we based our decision solely on first impression of the sales person, we would have selected another company. No offence Jeff, just an honest comment. Our decision was ultimately based on price since our move was not going to take 8 hours as the other companies minimum declared on the estimate and Appleby had a 4 hour minimum with a competitive hourly rate per man. Jeff did answer all of our questions, calls and e-mails. We have moved many times and experienced many movers. The driver is usually the supervisor as he needs to instruct and manage the move efficiently. Our driver, Rich was a workhorse, he was organized and kept things moving well. Nothing to complain about other than some questionable quality boxes that we ended up not using. Thanks guys

I called this place because I always shop local first biggest mistake of my life they smashed furniture they stole booze from me they stole furniture from me the smashed dishes smashed a bushmaster telescope I called and complained about the poor service. I got no response back from them I paid for insurance never got to file a claim worst moving service on the planet what I recommend them not if they were the last moving service on the planet best thing I can say to anybody looking for a moving company if this is your only option left you run! lol I got no response back from them I paid for insurance never got to file a claim worst moving service on the planet would I recommend them not if they were the last moving service on the planet best thing I can say to anybody looking for a moving company if this is your only option left you run!

I had a mixed experience with the appleby movers and I might consider them in future as a plan b. The good - they were available on my move day just 3 days prior to the date so that was a big relief. The crew was good, all three of them were nice, friendly, and did a good job. The bad - they changed me nearly $300 extra (for about 100 mins) for the commute from their location to mine and vice-versa while the google maps shows the two locations combined are at max 45 mins (30 mins for Mississauga and 15 mins for oakville) mins away in peak hours. The quote was from 9 to 5 (8 hours) they came at 9 and were done at 4:20 and they charged me for 9 hours. I didn’t argue that time because the crew was nice and I had too many things going on. I asked them on the phone whether it’s fair to charge $300 for commute and the guy said yes.

We were extremely pleased with all aspects of our move with Appleby. We contacted the office and Chloe was most helpful. We were looking for a fairly quick turn around for an out of of town move. Chloe and Jeff we feel really went the extra mile accommodating us on short notice, were responsive and professional. Because of our timing we were unable to have an onsite quote prepared and had to do things on line. We were happy with the quote, lower than we expected and at the end of the move the final bill was over. $200 lower than the quote. The 3 man crew were efficient, careful, respectful of our things and Covid protocols. We found them first class in every aspect, a far different experience than our last move with a major competitor. Job well done thank you very much.

Worst moving company we ever employed. Was originally the lowest quote but ended up costing us more than was originally quoted for the actual move. Between the thousands of $$ worth of our property that was allegedly "lost" in the move and we had more damaged items using this one mover than all our past moves combined using other moving companies. We had insurance with them but never saw a dime of it from our claim. We absolutely DO NOT RECOMMEND this company. There are many better movers than these characters. Also, in hindsight, recommend using your own separate insurance company to insure your property... so if you make a claim, your insurance company will fully investigate the mover along with police involvement if required.

Very impressive crew. Worked well together and everyone was in a good humour in spite of the cold weather snap that we experienced with -5 C weather. Not a single scratch. Truck packing was amazing and everything important was well protected. Would definitely recommend this company. The fellows were so kind as to arrange the furniture for me (and then to re-arrange when I didn't like it!). I have never experienced such thoughtfulness. Jay was a sweetheart - He had everyone's coffee orders memorized but I needed it in writing. Walter the supervisor was cracking jokes all day and that helped alleviate the nervous tension I was feeling about the move. A good humour goes a long way towards reducing stress.

I would highly recommend Appleby Moving and Storage!  This team assisted our family in preparing for the transition of our loved one from Hospital to Home.  During this difficult time it was comforting to find a "we can help with that" approach.  Appleby Moving and Storage made the decision " where do we move that & how" easy!  A small skilled team came, assisted us with planning the space and identifying what items could be stored.  Chris, the team lead was knowledgeable and experienced in supporting medically fragile individuals.   He brought great comfort and understanding to a challenging situation.   The rates were competitive and service professional -Thank you!!

We used Appleby moving and storage Limited to move from Burlington to West Nippising. They held all our stuff for one night so we wouldn’t clash with the people moving out. The crew that packed us up in Burlington were professional, respectful, and amazing at their jobs! I couldn’t believe they fit it all in the truck.(Way to go Sebastian) The second crew that drove north, and unloaded were equally as professional and respectful of all our furniture and boxes. I would highly recommend using this company. Clearly they put their customers first. All the best Jeff and Chloe with your continued success. Melanie

This is the third time Appleby Movers have moved someone in my family, but the first time for me. It really was the best moving experience I've had. The crew arrived exactly on time with a positive, reassuring attitude, never phased by the hiccups we faced during the move. Very polite, friendly guys. They dismantled and reassembled a rather complex bed which was a huge relief for me, and tightened up a couple of other pieces that were wobbly. Above and beyond. Throughout the day made me feel so much less stressed. These guys have my full respect and appreciation for a job very well done. Worth every cent.

Awful experience with this company and would not recommend them. Instead of showing up with one large truck as we were promised, they had to make 3 runs with their small truck. We had hundreds of dollars in damage to our personal items, boxes dropped and left upside down and the owner so graciously offered to remove the items to be repaired by his own 'trusted' men.... We could not trust the moving capabilities, why would we hand over more items in his possession?! We bought the crew coffees and dinner, with no return of gratitude or kindness.

Had the best experience with these guys. Professional, came on time. The movers were where so careful with all my stuff. I hired them to pack and wow. It was worth the money. Made my life much easier. Every box labelled for me, anything breakable was wrapped, they had clothing boxes etc. I recommend them to a customer of mine and they said the same thing. great experience and would hire them again. Jeff the owner is a solid guy. Very professional and accommodating. If I could give 10 STARS I would **********

AVOID THEM. Their insurance is a SHAM! The owner himself tries to fix things and brushes off your claims! I don't think they have any insurance company tie up. Also, Pricing is not clear. I thought the hours start from when they actually arrive but no it starts when movers actually start from warehouse. If I knew I should have got a Mississauga based company not Oakville add I paid 2.5 hrs extra. Also, there is always the disconnect between movers and the 'company' contracting them out. Not again with them.

Three star for bring stuff from one place to another and ready to help with storage. But price was very misleading. Even the people who came to load stuff told me that were you qoate 5 hours for this? For storage they charge first 6 week flat rate and I was told I will be charged weekly base. And two week later when I had to pay I was told about 6 week charge. Again misleading conversations. Not happy. I was avoiding writing review but nothing was done about my complain. :(

I recently moved and used Applyby Moving and Storage. This will be the third time I have used their services. I find the service excellent, the crew was on time, helpful and willing to go over and above for you! I especially liked the idea that the "garment boxes" where delivered on the day of the move!!!!! I never had a problem having boxes delivered to my home, wrapping paper, tape etc. I would rate this company a 5 star!!!Keep up the good work!!!!

This is our second time in the last five years using Appleby for a move/storage/move. These guys were very professional and pleasant, especially considering the job they had to do for us. They moved us from Burlington to outside of Erin. Our long, icy, unpaved driveway was a challenge on a cold, windy and snowy day. The driver, Jeff, was even wiping his boots as he walked in the house, while carrying his load. Thanks again guys!

The moving crew was excellent. They worked hard, efficiently and were very professional. Offered good suggestions. I give them a 5 Star rating. The followup service on some minor damage was totally unacceptable. Two weeks after the move we still have not received any attention to the small amount of damage. Very disappointing after such a good move experience. Hard to give them a 1 star.

Cant say enough great things about Jeff and his crew!!!They were on time,reasonably priced and were well prepared for moving all of our stuff and placing it where we wanted!They were hard working and so pleasant to have move us!We had alot of stuff and they organized everything carefully and would use them again in a heartbeat as this is our 2nd time using them!!:))

I cannot thank Appleby Moving and the crew enough for helping to make my move as stress free as possible!!! Very friendly, professional and efficient. Most of all, the movers were so kind. I really did not have any direction as to where my furniture should go in my new place, however, the crew made sure that they helped and organized with me. Thank you again!

Horrible was charged more then quoted. Was not explained the charges on the bill. My fairly new couch is broken. They damaged my sons dresser. Along with stacking boxes so high in my garage that made it almost impossible to move with my bad back! I used this company that came highly recommended by a good friend. What a mistake! Will never use them again.

Very happy with my experience. From the get go communication was top notch. The guys arrived on time and ready to work. It was a big job and they did great! No damage, friendly people and reasonable rates. I will use again, in fact due to the communication I decided to use the storage facility as well. Highly recommend using them for your next move!

So incredibly impressed with the professionalism and outstanding service we received from Appleby Moving. They packed our china and glassware so perfectly it was clear that they took pride in their job. The crew was prompt, efficient, courteous and very accommodating. I would definitely use them again and would not hesitate to recommend them.

I cannot praise Jeff and his team enough! They did a fantastic job from start to finish and nothing was too much trouble. We had a storage unit plus a house full of stuff to move and for every obstacle I thought would be too much they found a way to make it work. Thoroughly recommended for anyone who wants great movers at a fair price!

I was under the impression that the girl in the 'About Us' section of the website would be moving me. NOT THE CASE! None of the movers were even close to that attractive. Although a certain ginger on the crew definitely caught my eye. Beyond that these guys are great. My friends and family have been using them for years!

I just finished a move with Jeff and his team and it could not have gone more smoothly. Jeff was very responsive and professional, the rates are very competitive and his team of movers were efficient and careful with everything they grabbed. I would highly recommend using them for your next move or storage needs.

Would rate zero if possible. Do not use this company. I cancelled my move with Appleby more than a week before the planned move date. I then received a call from Jeff the owner swearing at me. He sent movers to my place even though I had cancelled. Use someone else who is professional and can read an email.

Chris and his 2 team members are helpful, friendly, and anxious to fulfill all things that make the move easy. Ready to do almost anything we requested. Timely and careful. We would highly recommend them anytime and if we move again they will be my first call. Thank you to the team that moved us.

Outstanding service, amazing crew. Professional, efficient and courteous. Not a glitch or a scratch with our big move from a 2 storeys 3 car garage to a bungalow 1 car garage! Appleby moving turned our stressful moving day into a great experience. Nothing but good things to say about them.

I used this company for a 1 bedroom apartment move from storage locker to upper unit of house, they were on time, professional and prepared to get the job done right. They were fast, efficient and cost effective. I would highly recommend this company for your move. Big or small.

Took advantage of my elderly mother, charged way more than quoted despite no changes to the job. Had to get our MPP, consumer protection and BBB involved. the owner was a complete a-hole the entire time, sending rude, trollish emails throughout the whole process.

goods arrived damaged, missing wheels from a/c unit, terrible customer service, when i discussed my damaged furniture i was told to move on, spoken to like he was speaking to a child, was under weight quoted yet still charged full price. don't use this company.

I've used this company twice for moves now, and they're awesome! My mom has used them too, and we've had nothing but good experiences. The guys are professional and willing to help as much as they can. I definitely recommend Appleby Moving. Thanks again!

I cannot say enough about Walter and the moving team that moved my mom from her home into a senior's residence. They were kind, efficient, and incredibly patient as she thought about where she would like furniture placed, etc. Highly recommend!

We moved from Burlington to Parry Sound. Appleby Moving did a really fantastic job for us. They went above and beyond to see that we got up here safe and sound with our stuff!!! We would highly recommend using Appleby Moving for your move!!!

We moved mid July with Appleby Moving. Everything they said they would do they did. There were no surprises. The crew was very professional and courteous. I will use them again and would recommend them to friends and family.

Just moved in to our new home yesterday. Walter, Adam and Sebastian were great. Very professional and the camaraderie between the three of them made a stressful day enjoyable. Would hire them again without hesitation.

Do not use this company! Floors and furniture damaged during the move and they tried to hide it. No answer to phone calls regarding this issue. Poor service and lack of professionalism on several levels. Terrible!

Thank you Our expectations were exceeded above and beyond what we anticipated on a stressful day! Walter, Derek, Sebastian were FRIENDLY, HARD WORKING!! and DEDICATED to their job! "HIGHLY RECOMMENDED"

Great Pricing - Great service - moved me twice now both were timely and an overall outstanding experience! Highly recommend Appleby Moving to anyone in the Oakville Hamilton Burlington Ancaster Areas

Very impressed with the professional service and excellent results in assisting us in a move. Found Jeff very responsive and easy to make arrangements with. Excellent team. Recommended.

The guys were friendly, courteous and very organized! So impressed with the extra effort and thought that went into helping us move.

Fantastic movers!! They went above and beyond from start to finish! I highly recommend them, and will definitely use them again.

Checked off all items as delivered though at least a dozen were lost and not delivered. Damaged several other items.

These guys are great. Moved my elderly mom with not a single complaint. Great crew. Prompt and courteous.

These people literally stole stuff from me when I move . I never check the truck after

Appleby Moving were very friendly and provided great service. I recommend them.

Hired this company for a local move, and was very pleased with the service!!

Friendly staff. Did a great job with my move. Right on with the quote

One of the best moving companies out there besides E&J Movers

Doesn't follow through with things after the move is damages

Missing property...no desire to resolve

Nice place

Easy