Aquatic Arts is absolutely fantastic! This was my first time ordering fish to a very rural part of Nebraska with the nearest LFS being 6-8 hours away. Their packaging was amazing, clearly marked with live fish being the EXACT size to comfortably house/protect the Cardinal Neon Tetras (12) I purchased. Not only did every single fish survive the trip, they had heating and insulation that kept them comfortable in the VERY cold storms gripping Nebraska.(They won't ship in extreme conditions unsuitable for fish, which I completely understand and admire!) The fish were in absolutely immaculate condition with ZERO signs of neon tetra disease and started eating and behaving as normal just a few hours after drip acclimating to my 55gal aquarium. You can tell they put a GREAT DEAL of care in the raising and shipping of their fish. More than 72 hours later all are still alive and loving their new home, with a fish that has a reputation of being sickly or with neon tetra disease issues I will state with full confidence and certainty that Aquatic Arts just received a lifetime customer. If you have never ordered online and are wary, I can understand because I was the same way. After receiving my Neons from aquatic Arts I absolutely have no fears anymore.(They also have a live arrival guarantee!) Thank you all at Aquatic Arts for the neon tetras, the hard work and hours you put in to provide amazing fish shows! Cannot wait to buy more fish and some live plants!

I cannot recommend Aquatic Arts ENOUGH!! If I could leave 10 stars I would. I have been an aquarium enthusiast for most of my life and have always kept fish, however at this junction in my life that has shifted to nano/dwarf shrimp, snails and cory cats. I was looking and searching so much online for a reputable place to order some snails online (Ramshorn and Rabbit) but I was extremely hesitant especially because most companies who ship them are far from me. I took the plunge with AA and I’m so glad I did, the ordering process was so simple, they have amazing prices and even payment installments. I was so impressed with the shipping, my babies came extremely quick and the packaging and instructions for acclimation were TOP NOTCH. All of my snails are extremely healthy and already eating, cruising around, and my Rams are already laying eggs, there was even some eggs laid in the bags they came in. AA truly cares about their quality and their livestock. I will be a FOREVER customer for sure!! I can’t wait to place another order!! I even wrote a follow up email letting them know how everything went and Preston responded and was so very kind. The excellent customer service is the cherry on top. If you’re considering it - DO IT!!! You won’t regret it. ♥️

A GIANT thank you to Preston and the entire Aquatic Arts team! I am so impressed with my entire experience. To start, your website is beautiful, the photos are eye catching. Ordering was easy and I appreciate your fish biographies and notes for newbies like me. Not all companies add these details and it’s noticeable. Also, very helpful and gave me opportunity to research further. Delivery went smoothly and was on time! I ordered multiple live plants, assassin snails, and one mystery snail. I’m so excited to start my aquarium journey with to you and look forward to ordering my fish from you. My husband has kept fish for most of his life, and this is a project we always wanted to continue together and finally have the time to do so. My little snails are beautiful and lively already! I’m actually surprised how quickly the little assassins move and they’re fun to watch. The mystery snail took a bit longer to wake up, but now he’s moving around nicely and is super adorable doing snail stuff and exploring. I want to add, I’m very impressed with the packaging as well. Everything was so nicely put together, labeled and clean. I appreciate the attention to detail. We’re so happy to have found you and will be ordering our fish from you soon! Thank you

I ordered 12 Emperor Tetras and 3 Peacock Gudgeons from Aquatic Arts. I quickly received my specimens to find out that my Tetras were the Black variant (which I did not want)which are cool, don't get me wrong but since I have a dark setup, you'd have to squint to see them. Disappointed, I contacted Aquatic Arts telling them that I had recieved the wrong variant. I didn't really expect anything in return as their policy doesn't accept returns but I reached out so that they would be more careful in the future. I sent pictures and evidence that I did not receive the correct ones and after they investigated, they gave me 3 options and out of those options was to receive my Tetras... For Free. I took up that offer because I love tetras and to have a huge school of both Black and Normal Emperor Tetras would be awesome. To this day, they are all thriving. All 24. I thank Aquatic Arts for their fast response and by living by their 100% Satisfaction Guarantee and I will recommend them to other Aqua Enthusiasts!

The variety of products is astounding, although the stock can be minimal at times. I have purchased 10 of their 'Painted Fire Red Cherry Shrimp', and they had given me about 20 shrimp, give or take. I had not realized the quantity of the shrimp until it arrived, so I did purchase some juveniles from my LFS. The cherry shrimp have bred, and while I might spoil the gene pool, I am not in the business of selling them. Also, I have purchased their sinking pellets, and while I rarely use them as they are meant to be a supplement, the shrimp do appear to eat them. Overall, I would recommend this business to others, although the shipping can be expensive and unappealing to others. I do, however, understand the high cost as it is common when you do realize that it is for overnight shipping, which is to support their 100% Live Arrival Guarantee. *I have included a photo of some of the baby shrimp that I can find.

Preston and the Aquatic Arts team have given me a great experience! The website has made getting into keeping shrimp so much easier with great detailed photos and information, which makes y’all stand out from other vendors. Delivery experience was great with communication and everything arriving well packaged with care, mine came with a little heat packet to keep my shrimp from getting too cold during shipping, and all my shrimp came alive! There were even acclimation instructions included in the box with neat illustrations to help convey the instructions. I was so pleased I decided to order more shrimp and plan on doing all my business with aquatic arts from now on. Absolutely one of my best shipping experiences and best customer experiences for anything I’ve purchased. If anything can be said about Aquatics Arts, is that they care and it shows! Thank you!

First time ordering and highly impressed with the customer service and quality that Aquatic Arts provided. I received my Bloody Mary Shrimp on Feb 9 and as of yesterday, Feb 22, I already nearly doubled (I can only see 7 so far) my colony with babies from 1 of 2 that were berried on arrival. Michigan experienced a significant drop in temperatures right after I ordered and I quickly received an email from them with options to wait, increase shipping to overnight status, or refund. I chose to wait and when temps improved they let me know they were shipping. Packaging was perfect and heat packs were still quite warm as I unpacked and followed the instructions (also well done). As a bonus, I received a couple extra and all are healthy and thriving. Great experience!

We have enjoyed our fresh water( 55 gallon) aquarium for 7 years. Recently, we ordered some various fish from a company (Not Aquatic Arts) and were devastated to watch nearly all of the fish die in a matter of days. Also, our existing fish started dying in a week or two. Lost a total of about 20 fish. No apologizing from the company after sending them our story. Just received a pack of 6 platties from you. They were packaged awesomely and all of the fish are healthy and beautiful swimming peacefully with our fish that survived. Thank You, Chris&Debbey………..more orders coming your way soon.

Absolutely love Aquatic Arts!!! Over the years I have purchased all kinds of fish, dwarf shrimp, snails, and aquatic plants. They always send healthy livestock and plants, period. Not to mention they always add extras of e everything. They might take an extra few days to ship than other online retailers but their packaging and quality are far superior than the rest imho. And most importantly through their communication it is easy to tell what a great job they do, how kind they are, and that truly appreciate their customers and business. Well done Aquatic Arts!!!

I absolutely love this place and can’t say enough good things about them. I’ve bought plants, snails, shrimp, crayfish, endlers, a leopard pleco, loaches, and just recently a couple of black tail koi swordtail fish (they were delivered today and they are beautiful, the pictures didn’t do them justice). All items I have received have great coloring and are healthy. They also have excellent customer service - a couple of times I’ve added to my order after I completed the purchase and they were prompt when replying to me and made it super easy.

This is the first experience I've had ordering live online and I was so impressed with these guys. They got my order shipped super quick (it was actually cool in my region for once, so that probably helped, since they check the weather) and my little guys were packaged with such care! They all arrived in great shape, and the instructions on how to acclimate and transfer the critters were super in-depth and helpful. They were suggested to me by my most trusted aquatic/amphibian buddy, and they absolutely lived up to the hype.

I have used Aquatic Art's for years now and have watched them grow to one of the best suppliers of quality live offerings. Just recently I ordered some Zebra Thorn Nerite snails. The packaging was bar none the best I've ever seen, well packed for cold weather that arrived safely to my door in Illinois. There was clear instruction inside on how to acclimate the nerites to their new home. They are healthy and doing what the nerites do, devour algae! Thanks again for another great buying experience.

I had heard of Aquatic Arts from multiple recommendations online, but when I had a chance to use them, I realized how they rise above other fish stores. Their service was quick and efficient and the fish that arrived were not only vigorously swimming about, but they were packed very carefully. What they were not were tiny little versions of the fish I was interested in. They were a great size and they all survived. I will return to Aquatic Arts anytime I have any livestock needs

Very happy with my first purchase of fish from Aquatic arts. Im local and was able to pick them up from stores location. I love that almost all their fish are tank bred and not caught from the wild. All my little fishies are healthy and growing fast! Whenever Ive gotten clown loaches before they mostly hid. Not the three I got I just got. Theyre beautiful and always swimming and playing around. I would recommend this store for anybody wanting quality, clean, healthy fish.

Amazing customer service! I cannot say enough about this company. I only order online and have had issues with the package carriers, or myself making mistakes, and Aquatic Arts has always gone above and beyond to make things right! Over the years that I have been shopping here, i've never had issue with the product quality and have had many great Aquatic friends and plants thanks to them! Here's to many more years of great service, thank you Aquatic Arts!

This was my first time ordering fish online and I am very satisfied. All the fish arrived healthy. They even included an extra otocinclus, I ordered 3 but received 4. The dwarf puffers I ordered were not eating frozen bloodworms so I placed an order for a scud culture. I sent them an email letting them know what was going on. Preston made sure the order was processed immediately and arrived the next day. I would recommend them to anyone.

I have now ordered 10 Neocaridina variety shrimp and 3 nerites from aquatic arts! They have consistently been fantastically packed and always arrive happy and healthy. The customer service we have received has been phenomenal, Preston is always quick to respond and answer any questions i may have. They truly care for their critters and their customers, it shows in every way. Highly recommend shopping with Aquatic Arts! Thanks again!

This was my first time ordering from Aquatic Arts but it will not be my last. Jeff is unbelievable in his customer service skills. Absolutely incredible. My 2 Vampire Shrimp arrived today and a few plants. Everything was packaged phenomenally and my Shrimp were great!! I sure do appreciate all the hard work y'all put in. Look forward to what I need next because I'm ordering from yall!! Cheers from Fla!!

Arrived in a timely manner but when I opened them (MARIMO MOSS BALLS) they smelled of rotten fish, was dry in container ,rinsed them a couple of times, ive had to change the water 3 times since arrival because my house smells like rotten fish, and their water becomes cloudy and stinks overnight,will revise this post once I speak to someone on phone Monday morning. I paid over 50.00 for these things

Great customer service! Fantastic communication! Wonderful company. I will absolutely use this company again. The shrimp were gorgeous and healthy. They came in some moss, which is way better than another company I tried that used just some plastic netting where one was dead, and it was short 2. Not with Aquatic Arts. I truly believe they are the best company for healthy livestock.

So impressed! I was skeptical of ordering fish online (not quite as skeptical as I am of my local fish store these days), but the ones I picked based on a picture are even better in person and the assorted pack I got were beautiful too! They all arrived healthy and happy and were packed extremely well and delivered quickly. Very happy and will be back for future purchases soon!

I've been purchasing fish and other assorted livestock and plants from Aquatic Arts for over 3 years and have always been very pleased with the quality. The customer service is stellar, and their commitment to the safety and health of their charges is always paramount. I have recommended Aquatic Arts to my friends without hesitation. Aquatic Arts is the best!

I ordered 7 vampire crabs 2 different species. The selection they offer is incredible especially considering how hard it is to find these creatures in the first place. Customer service is awesome and they are quick to respond should you have any questions or concerns with your order. I'm so happy to have found aquatic arts for all my future aquarium needs!

A shout-out to Aquatic Arts. My second time ordering from them and as always, they "deliver!" Lol. But they do. Fish arrived safely and well-packed, the specimens are healthy and display vibrant colors. I only wish I could accommodate more tanks in my small flat so I could buy more fish from you. My thanks to all at Aquatic Arts, you guys are awesome.

The people at this place are the nicest and most helpful in my experience. The fish and everything I ordered from them came next day after shipping (which they informed in advance.). Everything was packaged securely and in great shape. I highly recommend them to anyone looking to purchase fish or other aquarium products.

I was very happy with my purchases from Aquatic Arts! The customer service was amazing and everything was packaged carefully and arrived safe and healthy. Great acclimating instructions were included in the packaging, which were very helpful. I would absolutely order again! Thank you for a great overall experience!

I've placed two orders with Aquatic Arts for fish deliveries and have been thrilled with the fish I received! I've ordered three species now, and they were all healthy and curious right out of the bag. Most of them were eating within a few hours. I look forward to doing more business with Aquatic Arts!

I am so happy with my order, everything was well packaged, shipped quickly, and delivery was smooth and communicative. I've had the snails and beautiful crayfish for almost a month and they're very healthy. My family was super excited to start an aquarium and we're so happy with what we received.

I ordered 12 assassin snails and I received 12 live and thriving assassins plus 2!! Thabks for that!!! After acclimation a few we're already going to work on over population of bladder snails. Packing was fantastic and shipping was fast. Nothing but praise for my first Aquatic Arts order!!!

Excellent communication and support. Helped schedule a time for fish arrival in advance to assure the best safety and care possible. All fish were as described and healthy. Even offered advice on how to adjust to having a large amount of new additions. Will order again when the time comes!

Excellent customer service!!! Answered any of my concerns promptly and in a friendly manner. My fish arrived on time and great shape. I have used Aquatic Arts for many years and their consistency is amazing!! I highly recommend you give them a try. You and your new fish won’t regret it!!!

They Finally got the rare thunderbolt crays in and I jumped on it as soon as I got the in stock alert via text. They are perfect grade A high quality breeding pair exactly like the photo and are brilliant colors. No issues with shipping or customer service. Arrived alive and feisty!

excellent customer service! they take great pride in how they ship their fish and they also think ahead and send extras just in case something somehow dies, which saves you from having to go through any hassle! i love this place! 10/10

Just had a couple vampire crabs delivered today. I had every concern in the world with it being winter, but I was beyond impressed with the packaging. I'll definitely be placing any future orders I can through here.

Ordered 6 rice fish. Received 10 rice fish with an apology and discount for being a day late through UPS!!! Such a kind company. Extremely high quality. The fish are thriving and are happy and healthy. Thank you.

I have ordered a few times, fish, shrimp and plants. This store has amazing products and healthy products. This is a store that cares about there product and customers. I highly recommend this shop.

Ordered 6 red lipstick gobies, the fish arrived in perfect condition. Alive, active and excited for new tank. These guys have solid prices and a lot of fish that you don’t find other places.

HIGHLY recommended ordering any live aquatic creatures from them. The packaging was perfect arrived fast and the live animals were bright and healthy, can’t wait to order again! …

They were super helpful when I had questions, and the crabs I ordered came in just fine! Reasonable prices and excellent service. They seem to take really good care of their animals.

Excellent customer service. I’ve received mystery snails, rabbit snails, Nerite snails, Kuhli loaches, and neon tetra from Aquatic Arts. All alive upon arrival and doing well.