Seton Shoal Creek has always been helpful and there when I need it. I can't think of anything bad to say about them. All of their staff and therapists (and doctors) are knowledgeable and know the most current information and data. I would definitely go back if I needed to.

This place used to be the best psych facility to go to in Austin. No longer the case. Enjoy being judged and treated as subhuman. No wonder so many of the nurses are on strike for Ascension. It's absolutely terrible. Ironically, the food is

Seton staff nearly killed my daughter, and have been absolutely cruel and unforgiving when she just wants some closure from the administration over her near death experience. If any fellow parents are reading this, please PLEASE do not send

I was not mentally ill. I had an external issue which they did not have the education or insight to diagnose, so they lied and called it mental illness. They went by what the police told them and not me. I was downright bullied and ignored.

This is a great hospital. The nurses, techs and doctors are very compassionate and will try there best. I’m forever grateful for this place as it helped me in a time of crisis, twice. There was no condemnation when I returned the 2nd time

This place is worse than prison. I was having a panic attack before, but after, I actually would have considered driving off a bridge (they took me off all of my usual medications, and instead put me on antipsychotics, and were trying to

Never have I felt as unsafe interacting with any mental health service as I felt when I was enrolled in PHP at this facility. I was turned away for showing up late after a suicide attempt, even though I clearly communicated I was still

Not following safety protocols as laid out in the paperwork they made me sign. Not following covid protocols as laid out in the paperwork they made me sign. Over two days, no one really spoke to me much. When I disclosed that I was

I’m giving two stars because I did leave this hospital less suicidal which was the point, but it had nothing to do with medical care and everything to do with the other patients I was with.

The level of care, compassion, and help I received from Shoal Creek was amazing. The doctors, nurses, and staff were so friendly and helpful. Thank God for Shoal Creek