Austax Express is a Professional tax accountant business that's always well updated in changes and information that we need to know which this country lacks in educating us or services for ethnic or new migrants that are limited and have difficulty in English that want to start their own business here in Australia. Which I know for a fact because my parents came as refugees themselves and you can ask every one who have migrated here the dilemma and stress when you mention the word 'tax'. Me and all the people I know who uses Austax would say the same thing if asked why they won't use anyone else or why and how Austax is so different to the majority of tax accountants out there....we all agree it's the friendly but always professional service and the genuine concern and find the time out of their busy schedule to even personally come to you and all this I think was possible from doing so Is because of their flexibility and tend to more by this as clients find it a dilemma to arrange time off work to get tax returns done because their accountants opening hrs are on the similar time frame as your work days.And they also make sure you receive what you and your family or business are entitled to and very thorough when he needs all the required information documentations required to claim and not once have I been disappointed later down the track because my accountant didn't give a hoot to ask me questions to see what and which information I have to inform the ato or explain in lamens terms why I have to, and the benefits from doing so, especially in the long run. And also the consequences we will face if we don't give all genuine information the ato requires. Not once was I audited or had to pay back anyone due to being misinformed on info of what I need to pay taxes on or from lack of information being told and asked. Austax makes sure you as a client are updated and know everything about how much and why you have to contribute to the tax department, but mainly they informed me what benefits I get back and even gives advice for my family business to get the most returns out of what I contributed and what could be claimed back from the businesses expenses needed so it can operate successfully. Before I became a business owner my previous boss pays a minimum from $500- up to a thousand when it's tax time, and now he gets more same returns and advice for under $200! It's because Austax always asks the right questions and even though they are in high demand they will make sure to see you if they are in your area. I have been using Austax express for the last few years and referred him to all my colleagues and family members and they all referred austax express to their own family and work mates as well. a real by the books company that knows tax and knows what we are allowed and not allowed to claim for every work industry out there.

Husband is waiting for a tax summary to be provided for 2018-2019. Called August several times, but never available. Its now October and after a phone call and several message, still haven't received the summary. Finally, at the end of October we received an incorrect payment summary with the attached reason given for the delay - "The delay was due to some employer issues, some software issues and as you may or may not know my health issues , So sorry for any inconvenience caused…."

Brilliant Company for any financial dealings & very professional in their approach & work ethics. Andrew can give you Superb guidence regarding any financial advice that you may require.

Andrew is happy to take your money, but when you need he's help with an audit he won't answer emails or calls.. Terrible service would not recommend at all.

Very professional but also very friendly and works hard to get every dollar back for you the taxman has taken!!!

Very knowledgeable great accountant.