Brought my car in figuring it would be an all day affair, couldn't have been more wrong, in an out in about two hours. Melissa was very knowledgeable, she knew exactly what the problem was when I gave her the details. And it was the classic, got the car there and the car was running fine, check engine light was out.....

Austin Automotive did a great job as always! I love working with Mellisa and her team. They are very thorough, explain in detail what is absolutely needed and what can wait, but regardless, you always know what’s going on with your vehicle. I’ve had 4 different vehicles service there over the past several year.

Their technicians are extremely knowledgeable, and, they can even work on newer cars with all the new technology. And, in this time when it's hard to get parts or service appointments, they are fast, very reasonably priced, and... honest! I've had an amazingly satisfying experience every time I've gone there!

The mechanics went above and beyond to locate the source of the problem with my car. In fact, they fixed a sensor that had been causing me headaches for a few months. I paid a very reasonable price which made me so happy. I'm going to use their services again for my second vehicle.

I had a good experience with a minor fix involving a dangling undercarriage shield. They fixed it temporarily until I got the special ordered clips a few days later. I would have paid gladly, but they were very nice and didn't charge me at all because it was a minor fix!

Melissa and the team here are really amazing. They work with you, keep you updated and really care about their service. 2023 and its been tough to get parts and the like--but it is really the service that you get that matters. Thank you Austin Automotive Specialists

I am very happy with Austin Automotive. I have been using them for a few years now and am always pleased with their service. Mellissa at the front counter is great, and always makes me feel welcome and taken care of. I trust these folks and that says a lot.

Melissa, the shop manager, was very helpful throughout the process and explained all the steps to get my wife’s vehicle functional again. She also said that the work would be completed within an hour and she was correct. I will definitely use them again.

I had a great experience at Austin Automotive. I definitely recommend and hope to continue using their services! Melissa is such a helpful and kind person - I would recommend Austin Automotive solely because of her, but, luckily, the whole shop is great!

This place is so awesome! They are honest and fair with the great work they do. I always know the problem will be fixed and they always give me options, especially if the work is beyond what they can do. Thank You for treating me like a valued customer!

My alternator failed and my car would not start. I couldn’t even shift it into neutral to move it. My mechanic, and another auto repair shop close to me could not accommodate me for at least a week. So, when Automotive Specialists of Austin

Melissa is an incredibly honest, articulate, and empathetic manager. She worked with me to explain current and potential future issues, helped we walk through various options and let me leave my vehicle with them while I figured out how to

I requested to balance 4 wheels on my ford mustang. Sounds like simplest procedure that possible. The guy who balanced my wheels broke my rim center cap. I understand everything but it wasn’t mistake. He didn’t remove the cap and put wheel

I never post reviews but felt compelled to do so b/c the great service that Melissa, Eddie and team have provided. I have recently started using Austin Automotive for repairs for my Yukon Denali (brakes, shocks, etc). They take the time to

These guys really care about their customers and they do a great job! I had to travel to Louisiana for my father n law's funeral and they were able to fit me in on such short notice. Not only did they do my oil change, but they rotated my

Had the dreaded 300 codes on several code readers On the college kids Lexus RX 300. We took it to Austin Automotive Specialists on North 183 . They correctly diagnosed needing plugs and coils all of which were in terrible shape. Strongly

I was having a maintenance issue with my car and i was getting the run around from other places around Austin. After being a little stressed out about not knowing a place to take my car, i was recommended to try AAS. They took care of me

Melissa and the team do an amazing job together. She is extremely honest and at the same time worries about the customer, giving the best recommendation and warning you for possible costs later in the future. She is the best example of a

I cannot tell you enough how much I appreciate Melissa and team. I had random engine lights come on and Volvo told me it would be 3 wks before I could get in. 4 other places told me at least a week. Melissa found a way to fit me in that

The honesty is what keeps me coming back to this location. I've always had great experiences at the three different locations I've gone to but Melissa is truly great at her job at this location they never try to upcharge or make up some

I took my car to get my sway bar links to be replaced. My problem continued after they tried to replace them and I took my car to the dealership, they said the sway bar links not installed properly the dealership removed and reinstalled

I've never felt more comfortable at a auto repair business. Melissa has a communication style that puts you completely at ease. She explains things clearly. I went in with a laundry list of issues. The ones that needed fixing were

The store manager Melissa is knowledgeable and honest (she doesn't tell you something that you don't need repair and waste your money and time). The wait time is reasonable. Overall I like this shop and would recommend to others.

I appreciated their free AC check, the service was fast and friendly; however the total was 2200 (parts and labor). I went elsewhere for a second opinion. I saved 2075 dollars and my ac blows icicles now. ✌ …

They tried to charge me double the price of an OEM part. Greedy and gouging. Would not recommend Edit: it was definitely you all, work order 800011359. Probably couldn't find it because you misspelled my name.

Jerome, the manager of this particular location, is incredibly friendly, warm, and brings the human element to your experience! What a wonderful customer experience at an automotive establishment.

I have been going to this location for a couple of years. They have always been prompt and very professional. I have never had "sticker shock" from my bill. Their pricing is reasonable and fair.

Always the best. Great, knowledgeable team that won't lie to you for a quick buck. Never failed me in the 2-3 years I have been going to them regularly. Melissa and her boys are just aces

Was done quickly and for a very reasonable price. I'm always concerned that a mechanic will find a way to upcharge. I've now been to these folks twice now and had great experiences.

I love this place! Very clean and Melissa was very friendly and very knowledgeable! She explained everything about my auto very well! Very happy with the results!!

Melissa is always honest about what really needs to be fixed and she will actually bring you into the shop and explain in detail what they are doing!

Melissa and the staff are wonderful! They make me feel taken care of and never push unnecessary services on me. They are efficient and reliable.

Finding honest mechanics is such a wonderful feeling. Additionally, they get work done in great time. That’s why I drive up from San Marcos.

Been in a few times for a few different issues. Melissa is always friendly, and the rest of the team is efficient and does good work.

Melissa, the manager, always takes good care of me. They are all very professional and always make sure my car is running perfectly.

The team at Austin Automotive was very helpful. They were able to get our fleet vehicle in and diagnosed quickly.

Seemed like a good shop at first. Still think they could be, just not a great experience from me unfortunately.

I had a wonderful experience! Melissa was honest, educating and fair. Definitely have a new customer for life

Great customer service, super nice professional people, quality work and fair prices. Highly recommend!

Always prompt friendly service. I get my oil changed here and it's has been a good experience.