If you are looking for somewhere where they really care about the car and the customer, this is the spot. Keith was amazing at communicating (and even got in touch after the repair to make sure everything was running smoothly) and the lady at the front desk was also very kind. The pricing was very reasonable as well.

Amazing service!! I have been to this shop 3x now, and every time I leave so impressed with the customer service, as well as the work that they do. Everyone who works here is genuine, honest, trustworthy, and overall just a nice person. I would recommend this shop to anyone and will definitely be coming back!

The Staff at Austin Car Care is second to none. They are very professional, quick to respond to your questions or request, and they have integrity which is hard to find in Auto Repair shops today. They only want the best for their customers. Not to mention they have some of the best mechanics in Austin !

Decided to try this place on a whim, and was not disappointed! Fantastic service, very friendly and knowledgeable staff. Best price for a full synthetic oil change I've found. I will be returning here for sure! Very happy I found this shop. I know they'll take care of me.

I will say that Austin car care is some of the best car service I've ever had. Not only do they do evyething in a timely manner they are so nice.. I've been coming here for barely a year and they have never let me down. The friendliness of their staff warms my heart..

I had issues with the battery after I just bought the vehicle; they discovered that the battery was not the only thing that caused the electrical problems. They fixed the problems fast and dropped it off for me because of work schedule. Overall, I am very happy!

Worked with the guys at Austin Car Care over the course of 6 month. The staff was very friendly and seemed very knowledgable. Very accommodating to me situation and schedule and consistently trying to save me money. Thanks guys for the great service!

Keith does great work and stands begind it to make sure he solves the problem. Austin Car Care is now my go-to mechanic, and I referred my housemate, and he was also happy with the work. Honest, reliable and true full service, Highly recommended.

I got stuck in Austin TX due to my car broke down, i did call other mechanics and they are expensive. Austin Car Care gave me a really good price for my car to be fix, they even took me and pick me up at the hotel for Free bec it take a lot

This place was amazing-our brakes went completely out & they were able to get us in immediately to see what the issue was, and on top of that, they stayed open 1.5 hours late the night before Thanksgiving to fix the issue the same day so we

Very bad experience here. Although the Administrative assistant was nice, the owner was very unprofessional. If you are a new customer, they will not trust certain forms of payment. However, if you are and old customer, they will accept any

I have been going to Yost at this location for years, so I was surprised when I walked in the door and found out that it had changed owners. I decided to take a chance because everyone in the office was so friendly and I’m very happy I did.

The Austin Car Care team was very helpful. They were able to get my car in quickly and were able to quickly diagnose the problem with my car’s AC. The owner clearly knows his stuff. Everyone was friendly, and it reminded me of a mom-and-pop

What a wonderful experience. They take care of you like family. I came with a very specific request for a service, they provided top notch assistance, went above and beyond to help me, and were very honest by telling me another repair shop

What I express is REALLY "REAL", as it comes from actually having the chance to meet Keith (and someone who appears to be near and dear to him), and his significant other. --On the peer to peer side, it' has been amazing to speak with true

Improperly towed a small car behind my RV which caused major transmission damage. Visiting Austin with no Austin contacts and took a chance on Austin Care Car. Kieth researched the best option, acquired and installed a new transmission and

Took my 1997 Project Jeep Cherokee to this shop 2 weeks ago for a number of oil leaks and coolant leaks. . The owner was a super nice guy very honest and gave me a fair price for the repairs. Even suggested some other repairs and gave me a

Repair went from 4 days to 3-4 weeks. Very little to no communication. Even after all that time my car was not fixed. Told me it was one thing and gave me a quote then turns out I need a whole new engine and they want a lot more money. If

There is no phone number anywhere on website so I sent email to inquire about a particular service and scheduling. Mr. Washington responded with price but not scheduling. I sent 2 additional emails with my phone number to ask when I could

Dodge Charger wouldnt start one day, picked this place at random because it was close and had good reviews, tow truck got the location wrong twice and they still got my car fixed in a decent time and were super accommodating of the entire

I used the services of Austin Auto Care by chance based on reviews. I had so many mechanics mess over me by doing wrong work and over charging in the past. Mr. Washington and his family, over the past year, has worked on 3 of my vehicles.

Really hate leaving bad reviews. Went in with a check engine light. They ran the diagnostics and said it was something minor - some hose was damaged. When I picked up next day, car was still having the same issue. Turns out the issue was

Do not go here for an oil change. I’ve been getting oil changes for years at take 5 and other locations. Most of the time I’ve paid anywhere between $60-$80 sometimes $100 if I add new wipers. This place, charged me $127 for the full oil

I recently drove an 800 mile trip and my oil level was completely depleted. Even though they are very busy with work, they got me in and determined why I might have lost that much oil without any major visible leak. This location isn’t

I will give an update as soon as I hear back from them. 2 weeks ago, my sons engine blew. The guy who I worked with ( Mr. Washington )seemed nice enough and gave me an "honest estimate" but by the time I paid for the car , it was about

Thought I would have a great experience with this place after reading the reviews and meeting Keith in person. I went in for an overheating problem and that day communication on the problem was slow. I had to reach out to them multiple

I am so happy I was referred to Austin Car Care several years ago because Keith Washington and all the mechanics have been AMAZING! I finally found honest mechanics & they have been the lowest price on all my repairs that I researched

I've been having my Mercedes serviced at Austin Car Care for several years now and thing I like most is not the good work performance but also the fact that they stand behind there parts giving me a lifetime warranty on certain things

I've brought my vehicle to Austin Car Care for 2 jobs - replacing the CUE screen and fixing the trunk door that goes down on its own. The works were done to my satisfactory and the charges were reasonable. Keith and his mechanics are

Went for an oil change$130 for Mercedes Benz- average cost & (1.5hours) and to get a quote on cam plug repairs...I was quoted $730 via email for cam repair on my Mercedes later that day-the part is $30 mind You- . I took my car to a

Keith and team are fantastic. He took care of a repair for me on my Cadillac; kept me up to date on progress and delivered a repaired automobile at a great repair price. First time I've used Austin Car Care but it won't be the last!

this place had my car for over a month and every time they got in touch with me they gave me a different quote every time then they try to charge me double what the insurance company had already paid. Do not take your car there.

Keith is friendly and honest. They fix my buick in a timely manner. And have great communication. They made a new repeat customer in me. And i will only bring mine and my wife's car to Keith (austin car care) in the future.

This is a great place honest people courteous professional. I have referred people and they have all been more then satisfied and elated not only by the service but how their cars are working so well

UPDATE: The autoshop responded to my review and took immediate corrective action so im upgrading my review to 3 stars. "THEY DONT WEAR MASKS. 3 bad experiences with them. First time, I come in for

I’m mostly here to leave a holistic review. The staff is nice and attentive when you’re at the shop in person, but if you try to text or call you likely won’t hear back from them.

Austin Car Care is a fair and honest Repair Shop and in this day and time that is a rare find. They were courteous, professional and genuinely kind. Thanks Austin Car Care. …

Great experience! Super friendly. Great price and quick service! Was relieved by their quote for a rear wheel bearing replacement. Thanks Keith and everyone at Austin Car Care!

Love this place! They do solid, affordable work and even provide warranties on the parts and labor for peace of mind. Also, the cost ended up being less than the quoted price!

My husband and I have taken both of our vehicles here within the last few months and received excellent service from beginning to end both times! Highly recommend.