These guys are truly awesome. After being in a car wreck, my wife was very shaken up. To make things worse she ended up dropping her keys down a storm drain. They responded to what I know is a petty incident compared to a lot of other things they deal with and helped us out when we thought things couldn't get any worse. They recovered the keys and saved us from a towing bill as well as replacement costs for the key since it was a rental car. Thank you so very much for your service and stay safe.

You firefighters rock including Will, Casey and Josh who helped me out when I was desperately hopeless, unable to locate my car that I parked early this morning in a car garage of unknown address!! You were so patient and kind and gracious to me to successfully locate my car around 7:30PM!! Also, another kind firefighter gave me a glass of water. You all make my heart full. You are so dedicated for all your hard work that you do day in and day out. You truly are my heroes!! Sincerely, Lourdes

i would like to say thank you to all of AUSTIN s finest E.M.S. all three were @ our house in the middle of the night very promptly. They were all so professional and sympathetic to our needs. My son has epilepsy and had a severe episode last night there quick response saved my son.I am so grateful to all who responded and the great team at Brackenridge hospital. You have given this father an early holiday gift.thank you from the Garcia's

Quite impressed with this fire department. A girl collapsed on the street today and my boyfriend called 911 and they were there in 3 minutes or less. There's was so much traffic in downtown Austin..The girl was conscious and seemed to be okay... But this really makes me have faith that if something happened to me in Austin, that I wouldn't die. We appreciate your service guys. Keep up the great work. ❤️

My autistic 7 yr old had a great week at school so we brought him to the fire dept and I wanna say a big THANK YOU to the fireman in the pic with him you made his day he wants to be a fireman when he gets older so you definitely made his day ty soooo much

Homie's drove by one time when i was 3 sheets under the wind walking home. I stopped and yell "HIIII AMERICA" and an arm came out of the window and I swear I heard someone yell "Murica" either way.... thats whats up

We were in Austin for the races and stopped by the fire station to check it out. Great crew!!! So glad we made the stop!

To Michael today. From Mike. You showed our grandson a wonderful time. Thank u for ur service. God Bless. Stay safe.

The person who answered my call to answer questions I had for a class project was nice, go station 1

Sweet tour by the engineer. Thank you!

Love 'em... They're hot!

Coffee is not that good.

They were amazing …

Very friendly.