The staff and atmosphere were very welcoming. Loved the AO bus tour; it was very informative and travelled an expansive area both inside and around the outskirts of the city. Our guide was very knowledgeable and the small bus made it a personal and chill experience. Gift shop had some cool things and good variety.

Take the 10 person max… The Real Austin Tour trip with IKE in a Mercedes Van. He is very personal knowledgeable and knows your name. We walked the capitol, and saw all the major districts of Austin. He even treats you to a warm cookie along the way. Worth the $40 and don’t forget to tip.

Pretty awesome space! It's changed a lot since the hey days. There is a small space for events. I was there for the Music Video Festival and it was a cool spot. My favorite thing are all the local wares from hot sauce to kitchen towels made

Got into town a lot earlier than our check in time for our air bnb so we saw you can leave your luggage at the visitor center while you explore the city. Great option if you need that! It was $8 per bag. So nice we didn't have to lug our

The visitors center has a cool gift shop with a great variety of TX memorabilia. It does unfortunately get super crowded with tour groups which is unfortunate. The visitors center is near the convention center which is convenient. More

Open to air bus tryp in the city of Austin, the bus not only take you on the road tryp but also on the water. One tryp gives you two type of experience!! The drive of the Bus/Captain of the ship give a good commentary which gives the

The hillside country and city tour is a great way to get an overview of the city and learn a little about its history. The staff at the visitors center is warm and welcoming. Austin has lots of interesting areas downtown for dining,

We had a great experience here. We had a little issue with one of the tours leaving from this site and one of the employees, Paige, went out of her way to try to work out the situation for us. Thank you Paige! More

Every time we visit Austin we must stop at the visitor center. They have the coolest souvenirs. The staff are nice and very helpful. Escape room is right next to it. I always get excited to see my dear friend on

Wonderful people that take pride in their job of assisting newcomers to the Austin area. Stop by pick up a few souvenirs ask any questions you have about the area you won't be disappointed More

Great place for local tours and nice gift shop items, they have grab and go snacks and beverages too. The staff is very friendly and attentive. Great place to stop when visiting the area! More

I purchased my tickets online in advance, so I didn't have a wait. The staff was informed and answered all of my questions. Nice gift shop to stroll while waiting for the tour busses. More

Super friendly and informative people that work here. If you're in town for a conference, you can use your conference ID for discounts here on certain items. More

If you have a chance to take the Double Decker Tour in Austin...DO IT!!! Austin/Texas history, food recommendations, and where the music is. So Fun!!! More

My tour guide was matt..(i believe)he was really nice and friendly and gave good tips on places to visit while in town..we ended our tour with ice cream

Awesome and friendly service by the staff. We booked Duck tours and City tours with Mercedes Benz. Seniors, students and veterans got discounts.

Harrison is fantastic! Such a friendly, great representative for the city of Austin!!! Great visitor center and quality gift items!! More

We took a double decker bus tour of Austin that met here. This oasis was a nice place to cool off while we waited for the tour to start.

Absolutely amazing time! Everyone had a blast. Bob (AKA) Miguel was awesome. Such a great tour guide. I highly recommend the duck tour.b

Had a great time on the double decker bus doing the city tour. Everyone at the visitor center was so friendly and helpful. More

The staff is very friendly and knowledgeable. The visitor center offers luggage storage.
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Great place to get tickets to the wine tours in hill country as well double decker bus tours of thr city. More

Took the duck tour with family it was awesome. Friendly staff and very insightful of Austin history. More

Pleasantly surprised by how nicely maintained the center is. Pretty gift shop. Clean bathrooms.

A helpful, upbeat and friendly staff with knowledge of lots of things!
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People are friendly and kind. Thank for your contribution to the city.
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We went for a tour of Austin. It was nice and I learned a lot too.
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Took an AO tour very cool awesome folks here....loved it I would recommend AO tour first

Staff really informative. Booked a trip without any pressure just good suggestions.

Super awesome place and I loved the Duck tour
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