Most ridiculous thing happened to me as my parcel arrived on 07/09 at Croydon post office without deliver to my place, no contacts via phone, msg, email or paper notice, until I walked into the post office today with tracking number to find out where is my parcel, I been told "oh it is sitting at back", I asked why it has been held up for not delivery, explanation was because they start working 7am, what does that mean? Does that mean I am not suppose to get my parcel delivered during business hours, or does it mean I am not suppose to get any formal notification to let me know I can collect from Post office, lucky enough that I walked in, it has been sitting at the back for 14 days with no notification and I am worried it might result to returned to sender. "Thank you" Croydon Post Office for all your "Help".

Never returning to this branch due to one individual. Have been many times over the years and every one who works there is nice except for one miserable lady. She wears shaded glasses, short brown hair. Everytime she serves me she is SO rude, sarcastic, and not helpful. I’ve spoken to family and friends who have also had bad experiences with her. Makes me very uncomfortable, although I kept returning until I couldn’t stand it anymore and will not come back. I’m always friendly to workers including her but always met with attitude, and sulk. Real shame for the rest of the staff

Very rude staffs, i can feel they took their emotions what ever happened behind the bars, reflecting on customers. which was not ok at all. I've been coming here for 6 years and does the express international parcels very often. I am very disappointed of today's service. I felt uncomfortable. as some baggaging mistakes, they had to cut my parcel open to repack it. but i felt very insecure by being told off of wanting to see and make sure my own express international parcel re seal properly. I believe i have the right to make sure the sticky tape was 100% secure.

Went to get my WWC card and upon arrival the lady was just rude,I could not even see a name tag on her.Gave her my Western Australian drivers licence for ID verification and because of her ignorance and the colour of my skin she immediately tossed it away and said we don’t accept foreign drivers licence!How stupid!!She also wanted me to get a bank statement when she could use my bank card...shameful you find such racists even at the post office..pathetic

Terrible. When the parcel lockers are full, parcels are redirected to the post office. Staff have to follow their standard processes in order for the customer to be notified the parcel is ready for pickup. At Croydon, this works 50% of the time as they don't follow their own processes. Slow staff and no change of pace regardless of how many in the queue. Croydon is also not typically staffed appropriately for the number of people requiring service.

Have been trying to collect a package for over a week now but it’s shut for renovations. Called head office and no one knows what’s happening or when it will be back open. Apparently nothing on their system. Was told to call back each day until it open. Website hours aren’t updated and are wrong online as well so don’t bother going down.

Went to send money via Western Union today. This is the first time I have been refused to be able to do it over the counter. Any other post office or newsagent no problem. I was told I had to fill in the paper work like I was doing it for the first time. Sorry Croydon you just lost a customer.

Went to complete my verification of identity and was told I could not use my foreign birth certificate as a document. Ended up going to the Chirnside branch and they accepted it straight away. Do not recommend going to this branch if you need any kind of documents verified.

Terribly poor customer service. Never apply your passport with this centre as they regularly change their mind about the required documents. They push you just to take passport photos in their office. Ver demanding staff

This is the best post office in the eastern suburbs. Eric has to be most officiant and extremely pleasant AusPost employee. Keep up good work. Deserve big bonus but not promotion or to be moved elsewhere. Keep him there.

Really wishing I'd called ahead before trusting the 6pm closing time that was listed here... Oh well. Good store, otherwise. Have submitted an hours update to google.

Terribly poor and rude customer service. Never apply your passport with this centre as they regularly change their mind about the required documents.

Twice a parcel pickup slip said pickup after 3 so I arrived at 4:45 and they didn't have it and said come back the next day.

I send a lot of parcels and will go out of my way to come here. They are all friendly and super helpful. Great place!

Worst customer service. 2 staff serving 2 people regarding passports while the queue was back to the electric doors.

Nice staff who are always friendly. Can get pretty busy and the wait in line can be a little long.

Ridicoulous 2 staff on a saturday morning and both doing passports. Queue is out the door.

I love the staff here, but the line is always sooooo long, so I avoid coming here.

Very well located and a proper store to with everything you'd expect available.

Often busy but staff are always polite and helpful. They do a terrific job.

My god, put more people on. We’ve been doing waiting over half an hour.

Great staff have helped me many times, always friendly. 5/5

Excellent service from knowledgeable and competent staff.

Friendly staff, well organized and clean layout of store

Very good service. Very nice staff. Very convenient.

Great service, wonderful staff, highly recommend!

Always very friendly and professional.

Not open Saturday, NOT HAPPY