Shop 4/108-110 Ashleigh Ave, Frankston VIC 3199, Australia
Australia Post - Karingal LPO is a Post office located at Shop 4/108-110 Ashleigh Ave, Frankston VIC 3199, Australia. It has received 27 reviews with an average rating of 4.5 stars.
Monday | 9AM-5PM |
---|---|
Tuesday | 9AM-5PM |
Wednesday | 9AM-12PM |
Thursday | Closed |
Friday | 9AM-5PM |
Saturday | 9AM-5PM |
Sunday | 9AM-5PM |
The address of Australia Post - Karingal LPO: Shop 4/108-110 Ashleigh Ave, Frankston VIC 3199, Australia
Australia Post - Karingal LPO has 4.5 stars from 27 reviews
Post office
"If I could leave no stars I would, they don’t even deserve 1 star! The male and female Indian owner of this post office was rude from the minute I walked in"
"Small private post office agent that has the basic postal services plus gifts and stationery"
"Have been posting mail here for the past few years"
"A very friendly and supportive staff members"
"Great Post Office"
If I could leave no stars I would, they don’t even deserve 1 star! The male and female Indian owner of this post office was rude from the minute I walked in. No greeting, no smile and no manners what so ever. I had come to do a return from eBay and was told by eBay customer service postage was paid and I didn’t need to do anything else but to bring the item being returned and the post office staff should know what to do and organise postage. That wouldn’t be out of pocket. From start to finish he was rude, interrupted me, cut in whilst trying to explain my side of the story and what my understanding was. He wouldn’t let me finish before interrupting me and forcing me to buy a bag. I felt very disrespected and offended. I then respectfully mentioned to him that if there was a customer who was told one thing and it seemed to be not the right procedures. It should be the post office worker to kindly and respectfully explain how works instead of assuming I should know and saying, “I do hundreds a day and all other customers know this” then he proceeded to argue me with attitude and any comments and when it esculated said that I would not be disrespected further as the way he handled it was rude and unnecessary and he kept going!! He kept going and was very unprofessional! Might I add, it was 10 to 5 (closes at 5) and he even have the nerve to say “hurry up and buy it, we are closed now”, his wife even tried to get in and attack me and said that they needed to be somewhere. A witness customer, another lady stepped in at the end and told him to shut his mouth as he was wrong and out of line, regardless, he works in customer service and simply needed to say I apologise, let me help you and have a good night! But it was a complete opposite experience. His passive aggressive comments and petty nature to the extent of copying my comments and trying to turn it back on me! This was appalling... I even said I’d contact Aus Post head office and his cocky comment was “ go check our amazing reviews, I don’t care”! I’m dumfounded and amazed how rude this couple was and they should think of getting a different profession or put aside the needs of wanting to leave work on time over helping a customer and showing respect instead of continuing a fight!! I had even gone far to say that “ you spoke to me with no respect so I have now spoken to you with no respect! Might I confirm I never received an apology at all from either of them! Even after getting help from a fellow customer!! (Thank you to that lady for helping me stand up to narcissistic bullies)?Unbelievable! First time there and last time back!
Small private post office agent that has the basic postal services plus gifts and stationery. Edit: I just dropped a star because I just realised from my receipt this places charges a markup on parcel and express post satchels.
Have been posting mail here for the past few years. Very easy process, can get busy sometimes at peak times such as before close. Owner is friendly and willing to help where possible.
A very friendly and supportive staff members. I used to this small Aus post shop since long time, always help me while I am going, great job guys. Thanks for your all support.
Great Post Office. I wish my packages were sent to this one more often instead of the awful one on beach street. Always really good service.
Great little local Post Office providing essential services. The owner/operator always gives courteous and efficient service.
Probably the best LPO I have been to and that's saying something. Staff here are actually decent and very nice to deal with.
Great Post Office , Sam is always friendly and efficient. So is the lady that helps him on Saturday mornings....
The ower of this post office is a really lovely gentleman. Always pleasant and lovley when i go in there.
avoid, owner is extremely rude, they also charge extra on top of aus post prices.
Always helpful and friendly the owner of this post office is fantastic …
Sam is always very friendly and helpful. Great little Post Office.
Great Aus Post office. Very helpful and friendly shop owner.
Lovely, courteous gentleman. Always helpful & happy. …
Great post office with great staff. Very accommodating
Have a P.oBox here and have no complaints.
All post offices should be like this one!
Awesome place to do you postage work
Great service everytime
Poor service
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