Auto Tek is a Auto repair shop located at 4313 Gillis St, Austin, TX 78745. It has received 571 reviews with an average rating of 4.9 stars.
Monday | 7AM-5PM |
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Tuesday | 7AM-5PM |
Wednesday | Closed |
Thursday | Closed |
Friday | 7AM-5PM |
Saturday | 7AM-5PM |
Sunday | 7AM-5PM |
The address of Auto Tek: 4313 Gillis St, Austin, TX 78745
Auto Tek has 4.9 stars from 571 reviews
Auto repair shop
"Firstly, the front desk guy I talk to is always great and SUPER helpful"
"10/10 best shop in Austin"
"I’ve been using Autotek for almost four years now and I have never been more pleased with any mechanic"
"Auto Tek has been a long time reliable source when taking care of my vehicles"
"AutoTek has been my go-to shop in Austin for the past several years"
Firstly, the front desk guy I talk to is always great and SUPER helpful. Whether over the phone or in person. I've been dealing with coolant issues of my 2002 Honda Civic for 2 years at this point and have brought it into AutoTek 5 times. Every time, some new issue is found, and the prices they charge are absurd. They are requesting $500 to fix the radiator fan motor, passenger side fan, and an extra $400 for labor. To this date I've given AutoTek about $1000 and my car never stays consistently fixed. And now they want another $900. Every time they find some small issue, like spark plugs needing replacing, I am comfortable doing those jobs myself. So, I have always followed their advice and fixed what needs fixing. I believe their pricing for doing small fixes like replacing spark plugs is absolutely absurd. If you are not inclined to Google how much these things usually cost, you will be be burning cash. I don't believe they do a diligent job checking what is wrong. When I pay $500 in May to diagnose & fix a coolant leak, and then less than 500 miles later the issue is still occurring, it's a big waste of time for me to have to bring it in again. And when I did bring it in, they did the checkup super fast and found another issue (radiator fan not working). How did they not find that in May? It's VERY unlikely that in the less than 500 miles between May and today that the radiator fan stopped working, as the issue I am having is the same (overheating engine, leaking coolant). So, why not spend a little more time checking it and find the issue? Especially because, after Googling, I find that checking if the radiator fans working is one of the first things to do when a car overheats. I would recommended going someplace else that is more diligent with their work. I can say that the work is done quickly and promptly, but I find myself cringing every time I look at the report. You'd think with a return customer they'd be willing to form a good relationship, but it always feels like I'm getting scammed. Also, my friend brought their car in to get the transmission checked, and was charged $150 just for them to drive it around and diagnose the issue. That is ABSURD. No work was done, literally all they did was drive the car.
10/10 best shop in Austin. I recently was a victim of massive rodent damage to my car - essentially they ate through the wiring on my transmission harness (apparently this is a common thing - who knew?) and the whole part had to be replaced. Matt at Autotek was so upfront, he explained everything in detail and gave me a very reasonable quote. Also I feel like it's important to note - I've been here twice now and I have never once been talked down to or "man-splained" to by anyone at this shop. Well low and behold, not only did they complete the job 3 days earlier than their estimated timeframe, but they also were able to complete it for A THOUSAND dollars LESS than the initial quote. I mean, their practice of setting real and reasonable expectations while simultaneously over estimating to avoid surprise charges is amazing. I've lived in this town for 10 years, jumped from shop to shop in search of someone I actually trust and let me tell you, I will only be using Autotek from now on. Thanks again Matt - you rule!
I’ve been using Autotek for almost four years now and I have never been more pleased with any mechanic. They are honest and knowledgeable and genuinely care about their customers. I brought in my old van and they found a serious issue that would have required an engine rebuild to fix, and even that wasn’t a sure fix. But instead of pushing for the expensive repair, the advice was to just trade the vehicle in somewhere because they felt it wouldn’t be ethical for me to pay them a huge repair cost when they couldn’t guarantee the vehicle still wouldn’t have problems. I highly respect this type of honesty. I was able to (and probably would have) paid for the repair if they hadn’t said that. Needless to say, the new car I ended up getting is going to be entrusted to them for its maintenance for as long as I have it. Only problem I ever have is that because they are so good, they are booked out usually a month, so just make sure you plan in advance. Trust me, they are worth the wait. :)
Auto Tek has been a long time reliable source when taking care of my vehicles. My car is my most important asset to me personally and now for the last 3 years for my business . After trying different places and eventually being let down and because I didn’t want to drive up north to the Cadillac dealership, I luckily found Auto Tek back in 2012, they have now serviced my last 3 cars, 2010 CTS, 2014 CTS, 2019 XT5. They communicate with me during the whole process, they are meticulous when inspecting the vehicle and detailed when recommending the best course of action. It's imperative to keep my car on the road for my business and I trust them with the preventative maintenance. They work with the warranty company to make sure any of the services are covered to reduce any out of pocket costs. It's always a pleasure when working with Auto Tek and their staff.
AutoTek has been my go-to shop in Austin for the past several years. I've also tried several mechanics in Austin in the last 12 years, but none compare to the quality of service I consistently receive here. The team at AutoTek has worked on multiple cars of mine, and their honesty sets them apart. They never push unnecessary or costly services, which I genuinely appreciate. I want to mention Matt, who recently helped me with a vehicle service. He provided clear recommendations, addressed warranty concerns, and kept me informed throughout the process. This level of customer service is truly unique. I cannot recommend AutoTek highly enough. The entire team, from the mechanics to the service representatives, consistently goes above and beyond to deliver top-notch service. They have earned my trust and loyalty for life. They have earned my loyalty.
This is the best mechanic shop I have ever dealt with! I brought my car in for an issue with the AC on a Wednesday. Before the end of the day I had a full detailed report of what they found and a full inspection of my vehicle with photos. They pointed out another issue I was sort of aware of but didn’t know the severity. After I received the report, they called me to go over it and explained everything I had questions about. Even with having to order a part, they were able to do all the repairs and have it ready for me on Friday at 3pm. I was amazed at how fast the turnaround was! I was half expecting to hear nothing until Monday morning saying it would be a couple of more days, but was pleasantly surprised. I have already recommended Auto Tek to several friends and will continue to sing their praises!
Unfortunately had a lot of experience with autoshops, and this is hands down THE BEST ONE I've had to use in Texas. As a younger, smaller woman with some car experience and a cheaper car, I've never felt like I was taken advantage of or talked down to unlike in every other shop and oil change in Austin. Been coming here for the past few years and the service and communication has always been stellar. We actually live fairly far away by Austin standards, and I'd always rather bring my car here and pay slightly more and have an absolute peace of mind that a) a particular repair is necessary b) will be done to a high standard. Aaron and Andreah are just so nice and professional as well! On my last service just went out of their way. Thank you.
This is a new post, my last one was four months ago. I took my 2018 Rav4 in for routine maintenance on 12/20/23. Auto Tek has also done a great job on my 2016 Nissan Altima. Auto Tek is the best car repair facility I have ever used. I needed repairs on my Toyota Rav 4 Hybrid. I had terrible experiences with several local Toyota and Nissan dealerships and I'll never go back to either. Communication during the repair process was amazing, including several emails that explained each part needing repair with pictures of the actual parts from my my car. They were honest and told me a part I thought needed replacement actually did not. I highly recommend Auto Tek to everyone looking for a quality repair shop that will exceed your expectations!
This place is the best! The people are very friendly and professional. Their communication is out of this world. They always answer their phone, they are knowledgeable and up-to-date on your vehicle, and they patiently answer all of your questions. The work they are suggested came after a thorough and documented diagnostic evaluation. The recommendations came with photographs, details, and specific written cost estimates. They scheduled me in as soon as possible, then got the work completed. Their work is reasonably priced, and comes with a written warranty. They even contacted me the day after I retrieved my vehicle, to make sure everything was going well. This is definitely my new service resource.
My rust-bucket has had to have many repairs...I had it at one shop and they couldnt fix it....I took it to Auto Tek and they had no problem. I read the reviews...here's the deal. You gotta make an appointment. Why? Cause they are organized and dont make promises they cant keep. When I first drove up I thought to myself, "man, these guys must be charging a lot to have a place this nice" but realistically they dont. They are extremely fair if not cheap. I had some warranty work done which usually becomes low priority...but with Auto Tek they got me fixed in & out without any hassle. Every guy you talk to there is awesome, friendly and helpful. Aaron & Michael will direct you you a stress free fix
Would give this place a 6th star if I could! The staff here is so friendly and welcoming - I brought my Chevy Volt in with a laundry list of codes and was able to have it diagnosed and fixed same day. Aaron was incredibly knowledgeable explaining what was found and how they fixed it, as well as upcoming maintenance to keep in mind. I am most impressed about the transparency, especially the thorough summary of findings compiled in an easy-to-understand format and shareable web link. Auto Tek goes above and beyond to provide the highest quality service, I cannot recommend them enough!
This place called, Auto Tek, is a place of right standing. This place shines it's light into our our lives by being a place of integrity, doing what they say they will and can do. They go above and beyond, making their light shine even brighter in this dark world where people are making choices NOT to do what is difficult and right, not serving in the capacity they possess. Thank you for being there for me again, my car having to be towed in, which occurred quickly. My repairs, replacements, have once again given my car exactly what it needed to run for me with excellence!
First I took my car to the Chevy dealership. Was a 4 week wait, they didn't know what they were talking about, charged me a ton, and the problem didn't get fixed. I finally took it to Auto Tek because it just happened to be close by. Had to wait a week for an appointment, but the problem was fixed quickly and for a great price. The best part is when you call the place, instead of getting one of these "Duuhhhh I don't know" people, you get someone who seems like they care and knows what they're talking about. Hallelujah. Glad I found my new auto repair place!
Aaron, I’m THRILLED with the service I received from Auto-tek. You run a great operation over there. You’re very organized, actually communicate with the customers and have technicians who know how to fix cars! You might be x% more expensive, but it’s worth it for me to pay if the work is done well. Brandon was great and kept me up to date all along the way. My car is now driving so well I’m actually once again enjoying driving my car! I hope my car doesn’t need more service soon. But when it goes, I’ll be bringing it back to Auto-tek! Hilary Mears
Honestly wish I could rate them higher than 5 stars. Had work done here a few times, worked with both Aaron and Matt and had a fantastic experience. Extremely thorough and love that they support their recommendations with photos of the problem areas. Matt went above and beyond this last time helping me get the most out of my maxcare warranty program. Super appreciative of all the extra effort and time spent. The gentleman at the front desk is always kind and smiling. Highly recommend them for all for your car needs!
Best service ever! Everyone I met with at AutoTek was super pleasant and easy to work with (shout out to Matt, David and Aaron). I needed a lot of maintenance, but they were very up-front with which services I could wait on to lower the cost to me (did not push me to order services that weren't absolutely necessary like most other shops do). They were extremely consultative during the entire process, their prices are very fair, and they completed the work in a timely manner. Cannot recommend this shop enough!
I was nervous about taking my car to get repaired, because I don’t know anything about cars and it would be so easy for me to get taken advantage of. I decided to go to Auto Tek because of the reviews, and I’m very glad I did. In addition to the repair I came in for, they gave me a comprehensive breakdown of the condition of my car, organized by varying levels of criticality (very useful to me, as that is always my first question when I am told about a needed repair lol). Thank you all so much for your assistance.
No joke, this is the best mechanic experience ever. Better than the dealership. Better than the dudes on the corner by your house. (Unless those dudes are Auto Tek.) Communication was pristine. Documentation of my vehicle's issues INCLUDED photographs, so I could actually see with my own eyes the problems they pointed out. The quote was clear and understandable. The car was done a day earlier than expected, and for slightly less that quoted. I will never take my car to anyone else.
Living in Texas in the summer it's so unbelievably hot. I will never own another vehicle with a sunroof as long as I live here. But, having said that, Auto Tek was the answer!!! I asked to have the best product to block the heat. They were nice enough to do the job while I waited. It turned out really nice and would highly recommend this company for all your window tinting needs. I was referred by a friend who had his 2 Lexus cars completely done here. Thank you Auto Tek!
I’ve used and trusted Autotek to provide great service for several years now. I took my car in to check and replace the brakes on the advice of a family member. Autotek checked them and let me know they were at 9-10 mm, and wouldn’t need service. As a 50+ year old female, I’ve had other shops and dealerships constantly try and upsell their services. I trust Autotek to take care of my car and charge me a fair price, while always being very professional and friendly.
Most of my communication has been with Aaron and he is very intentional with his work. All staff members are very kind and ensure you are comfortable with services before agreeing. I have never felt persuaded into auto repairs for their monetary gain. Staff members are very personable and the work environment seems healthy for staff and customers. There is a quick response time and every repair has been fixed efficiently and accurately. 10/10 recommend!!! :-)
10/10 - Aaron and the team at Auto Tek was wonderful from start to finish. As a young woman it can be tough to find reliable and trustworthy car mechanics that won't screw you, these guys are legit. I brought my older car in with the question of "is it even worth it to fix it?" Aaron came up with a plan to seek out the answer to this. I highly recommend them to anyone looking for a great auto shop - especially if you're new to the area and/or a young woman!
They gave me an inspection report that showed pictures of all the areas they looked at. The report was split out into areas of immediate need, future needs, and informational items. My quote was very reasonable. Amazing service, and great to go to a car shop without the fear of being told my car needs a ton of expensive unnecessary work. I will continue to take May car here every time it has any issues. This place is amazing.
As a young lady in college, it’s tough to find trustworthy auto repair that doesn’t make you feel unsafe or like you’re being scammed. Auto Tek has gone to every measure to ensure that I never feel either of those things. They are transparent, do great service, and are kind— I will continue to return to AutoTek for all auto needs. I am so grateful for them and recommend them to everyone I know.
I've been taking our cars to Auto Tek for years. Without fail everyone is welcoming and professional. They explain clearly everything that needs to be done and the prices are fair. The last time I was there I needed four new tires so they drove the car across the street to Discount Tire and brought it back - a wonderful and convenient extra service. I particularly enjoy dealing with David.
Matt helped me with my 2001 Honda CR-V and his service was excellent!! He kept me updated throughout the entire process and took pictures of every single thing they assessed in my car. He took lots of time going over my car with me and making sure i could make an informed decision on what i wanted to fix on my car. I would highly recommend AutoTek and will certainly going back here.
I had an unexpected issue arise and needed to find shop quick. I am so glad I found and chose Auto Tek! Man, from getting a quote, talking with Aaron about the issues and requests, all the image documentation, and the follow-up was all a well oiled machine! Everything was explained clearly. No pressure to get more done. The work was done in a very timely manner. Highly recommend!
I’m so so so happy with the work done on my car here! They were so efficient and great at communicating with me. Constantly keeping me in the loop with what was going on. Brandon was so so helpful! He reached out to my warrenty for me and was able to get everything covered. Thankful for all the help! I will be going back and recommending to anyone in need of car services.
I am so very happy to share the great work that Auto Tek performs. My car sounded like an airplane! They fixed it and it’s great. The staff is wonderful and helpful. Keep you informed and even sends pictures along with urgent needs for your car and items that can be waitlisted. Your choice! They keep their word. Next time you need car work use Auto Tek, you’ll be happy.
I would recommend this place to literally anyone that needs help with their car! The people really care about each customer! The friendliness starts from the beginning with the awesome counter worker all the way to the people that walk you through what they are working on with you car with pictures and detailed explanation. 1000% great experience
I came to Auto Tek for a second opinion. They were very thorough and honest in what my car really needed. I appreciate the technology they provided keeping me informed during the diagnostic process. They provided pictures with explanations on what needed attention and areas to monitor. Thank you Auto Tek for being honest and taking care of me!
My favorite part about this place is how thorough and transparent they are about showing you what’s going on with your vehicle. They send easy-to-understand descriptions of each issue, and even include pictures of each thing they check. They also call and explain everything going on with your car in simple terms. 10/10 would return.
I wouldn't take my car anywhere else. It can be hard to find a car place that you can really trust but I definitely feel that I have it here. I personally love the free detailed inspections they do with an oil change. I'm not an expert with cars and it provides peace of mind. Everyone who works here is so nice and helpful.
Thanks to Aaron, Judy and the service team at Autotek for squeezing me in on short notice and getting my vehicle back into shape in no time. I appreciated how quickly they were able to diagnose and correct the problem. I also loved that they provided thorough follow-up on all mediums including text, email and phone call.
The team at Auto Tek is nothing short of amazing. Extremely professional and knowledgeable they have taken care of all of my families repair work for over twenty five years now. The work is done right and when promise at the price agreed upon, A rare thing these days. All my repair work goes to the team at Auto Tek.
The customer service was awesome. The gentleman that helped us at the front desk was so friendly, welcoming and funny. They had a clean waiting area with complimentary coffee and water for their customers. Service was faster than estimated. I will definitely be going back and referring family and friends to them!
They seem very honest. They knew my dad is pretty capable with cars and made suggestions for things that he could do to help prevent issues with my car, even when they could've just offered to do the fixes themselves. They fixed my car quickly and it works great. This is now my go to car place in Austin.
Felt compelled to write a review even though I typically don’t do this. This place is the ultimate vehicle inspection place. Super friendly and comfortable, in and out in 40 min, overall just an awesome experience. Was at jiffy lube next door which had a 3 hour wait. Cannot recommend this place enough.
Another legendary experience at Auto Tek. Their car scan at $180-$190 is worth every penny! It includes test drives, physical car exam, recorded history of previous work , recalls, electric diagnostic tools and highly organized and detailed report delivered to customers at the end. Thank you Auto Tek!
Auto Tek quickly identified the issue my vehicle, contacted me about their findings, procured the necessary part(s), and repaired the defect. The staff that I interacted with were very kind and I was satisfied with the service they provided. I would recommend Auto Tek and will be a returning customer.
This is the only place in Austin I’ll take my car and the only place I recommend to friends. Everyone at Autotek is so kind, trustworthy, transparent, knowledgeable, the list goes on - I’ve never felt so trusting of an auto place. Andreah has the sweetest demeanor - so grateful for the staff here!
Some of the best customer experience I have ever had. Every single person that I spoke to / handled my account was thorough with their explanations, honest with their pricing, and understanding when it came to budget. Big thanks to Matt and David! Will surely be bringing my business here again
Extremely professional and thorough with the diagnosis of my vehicle. They provide photos of every area of your vehicle especially if something looks suspicious or needs immediate attention. I recommend this business as your first stop for vehicle maintenance or concerns. Period!
Everyone there was happy to hear what was going on with my car and help as much as possible . They also can test drive your car so that they make sure everything is sounding right. Even check in awhile after to make sure that everything’s still good. I always take my car hear:)
Had new radiator installed in my 2007 Nissan Murano. Was done quickly and working great. Matt does a great job of explaining what will be done prior to starting the repairs. Everyone is super helpful and very friendly service. I will definitely use them again if needed. John R.
They were very knowledgeable and let me know the problem and how effective what I went in for originally would be.gave me solution and an estimate for the work. Vehicle was fixed the same day we turned in and the repairs made a significant change on how the vehicle drives
Trust is a hard thing to find in the auto services world. You’re always worried you’re going to be ripped off. I can honestly say I have total trust in these people. They conduct themselves in a professional, honest, and careful manner. I’d highly recommend their service.
Autotek was recommended to me by someone who lived in that neighborhood. My headlight had gone out and I needed to get up asap. They were booked but did get me in as soon as they were able. High was quite pleased w/their communication and service. I will go back again.
A lovely experience is not what you expect when you have a pricey car issue! But from the first moment I stepped into the office I had clear and kind communication about the issues, the cost and the options. I will be a returning customer for a long time to come!
This place is BUSY, and I can absolutely understand why. They communicated with me before my appointment and during my service. I really appreciated the attention to detail and pictures along the way. 10/10 would recommend. They also offer a military discount!
Always professional, courteous and reliable. They offer a complete and thorough inspection of your vehicle, make any recommendations they see that need addressing and always respect your choice as to what work you want done. Fair prices for extraordinary work.
Always personal, helpful, and honest with their diagnostics, even if it might be costly. Not to mention, once they repair an issue, it is no longer an issue. I have been going to Auto Tek for 10+ years and will continue going to Auto Tek for years to come.
Everyone at AutoTek is extremely kind and knowledgeable. I have an older car so every time something comes up, they are quick to give me an honest answer and solution. Their prices are fair and I always appreciate how well things are explained to me.
Everyone at AutoTek super friendly, honest, explained everything that needed to be done, and had my car back to me when they said they would! So glad they were recommended to me and I’ll be recommending them to anyone I know that needs a car repair!
Auto Tek has been the best auto mechanic shop I’ve ever been to! Shout out to Michael! They give detailed information and clear explanations about your car issues and they provide pictures! They gained a new lifetime customer, thank you Auto Tek!
Rating the most amazing team at AutoTek with anything less than five stars should be criminal, and/or you should check your internet connectivity. These guys are the best in town; they deliver the highest quality workmanship day in and day out!!!
Easy drop off, clean facilities, extremely nice staff. I was up to date regarding my repair via text link and mechanic. Although I had to wait a couple of weeks for appointment it was well the wait. Finally, a mechanic I can trust. Thank you!
The service was great, I now have cold air coming from the AC, and the staff was friendly and welcoming. I received a description of the issue and next steps and appreciated having this to refer back to. I would recommend this shop to anyone.
Auto Tek helped us out when we were having an intermittent issue with our vehicle starting. I appreciated that before we even took our vehicle in for service, the person I talked to on the phone gave me some troubleshooting tips to avoid an
This facility is very clean and the people are very helpful. Aren't you specially liked their policy of checking the car thoroughly and then explaining it thoroughly. It gave me a real sense of security with the vehicle. David at the front
The service here is always good and thorough. They are punctual and responsive via email, phone and even text. I have spoken primarily with Aaron, but the entire team works very hard to ensure me and my car (a Mini) are happy, even though
I called to set up an appointment because my car was having issues starting. I explained the issue on the phone and the guy told my it just sounds like a battery issue. He could've easily asked me to come in but he saved some money for suy
Went here for the first time because the Volvo dealership was backed up over a month to get an appointment for an urgent issue. They were super professional and responsive with emails, phone calls, etc to getting me scheduled and getting
Everyone at Auto Tek was so great to work with. Very responsive, affordable, great service. They even got my vehicle back to me a day earlier than expected. I can't recommend them highly enough and am so glad they are in my neighborhood.
Had work done here and had my dad who is a mechanic look over it to see how my charges looked. Was way overcharged for certain things. $255 for a fuel injection system service??? Unbelievable. Whole bill was $1700 for all the work I had
After reviewing some great online reviews for Auto Tek, I made the decision to take my car there for service. After having a few repairs completed on two of my cars with Auto Tek, I could not agree more with the positive 5 star reviews
I have been taking my vehicles to the guys at Autotek for some years now. They have always been transparent with me and tried to do their best to mitigate unnecessary work being done. The work is always high quality with quality parts.
AutoTek has had my business a lot lately and every time they do great work. The do the little things well--pick up the phone, explain things, are transparent, are friendly, communicate, and meet expectations. I recommend them highly!
My resent visit was exceptionally fast and an easy experience. From start to finish, everything went smoothly, and I couldn’t be happier with the service I received. I always recommend this business to all of my family and friends.
I've been a loyal customer at AutoTek for several years now. They've consistently guided me through various vehicle issues with their top-notch service, fair pricing, and impressive efficiency. I wholeheartedly recommend them.
Most honest mechanics I have ever worked with + my car needed a part that was on national back order for several months and Andreah diligently followed up with the manufacturer and me every week until the part came in.
Everyone was super friendly. Believe I talked with David who treated me with such courtesy. Came in for alignment, was done in no time for a fair price. I am glad I discovered this place, will come here in the future.
Truly superior service! They communicate with me every step of the way, send me pictures/videos of what’s wrong, the progress of their work and their final product. I honestly can’t say enough good things about them!
Wonderful staff, detailed diagnostics, never any issues with my cars after service. They are also flexible and understanding! I love AutoTek and I have sent many neighbors and friends to them over the years.
Fast, thorough, and professional. I definitely recommend coming here for anything you can't do yourself. However, the labor pricing here for 3 minute jobs like engine and cabin filter changes is ridiculous.
Always A+ service at AutoTek. From start to finish, if you want your car repair done right and at competitive pricing, look no further! The entire team is customer focused and provide a quick turnaround.
I have owned a lot of cars in the last 20 years (25+), and Auto Tek is top 2 auto shops I have ever worked with. Great communication, very fair pricing, honest, friendly . . . What more do you ask for?
They have the best service people of any shop in Austin. Asked them to look things over and tell me what I needed. 100% agree with what they found and the work was done at a very reasonable price.
I’ve been taking my car here for years and the service is impeccable. They are very thorough, quick, and priced fair. Matt is so detailed and is so great with giving explanations with any issues.
As always, Aaron and his team delivered as promised. I’ve been to a lot of auto service places over the years, and these folks are the best— open, honest, transparent, and technically skilled.
We have been coming here for decades and the extended family brings their business here aswell. One of the best kept secrets of south Austin…Shhh! Support local family businesses …
Great service! Upfront about pricing and services needed. Needed repairs to my windshield wipers and the team flagged the repairs were under a recall and could be done for free somewhere else.
I've used Auto Tek over the years for a number of different car problems. I trust their work. They are professionals who know what they are doing and treat me fairly. I highly recommend them.
I am so happy with my experience at AutoTek and I will be coming here again. Fair, ethical, professional, great customer service. The best. Special thanks to Andreah for outstanding service.
Matt and the team at AutoTek were professional, prompt, and easy to work with. It's the best place I've found in Austin to take my vehicle, and would not hesitate to strongly recommend it.
Very professional people. The process was smooth and they diagnosed my car troubles. Both David and Matt were great, courteous and professional. I will definitely be coming back to them.
Amazing experience. Detailed report with pictures giving prospective to needed repairs. Explained in detail what was a priority and what could wait. Friendly and informative staff. 10/10
I've been taking my Camry to Auto Tek for about eleven years. They are professional, friendly, and efficient. I've recommended them to everyone I know and everyone raves about them!
Auto Tek staff does a great job of setting up appointments and explaining expectations as well as following up and following through to make pick up easy. Thanks for the great work.
Have been using AutoTek for more than 10 years now, and they have always provided excellent service at fair prices. Would recommend to anyone looking for an honest, caring mechanic!
I’m very happy with the service provided by Auto Tek. Brandon and team kept me informed and update throughout the process regarding repairs, which I really appreciated. Thank you!
They were so nice, not pushy. they were matter of fact with what is going on with my car. They provide detailed explanations of everything with pics and go through the options
You will always get excellent service, a personal touch and know your vehicle was in the best hands. We have been using Auto Tex for 15 years. We wouldn’t go anywhere else
I am beyond satisfied with my experience let alone the service that I have received from Matt and the team with Auto Tek. I would definitely be using their services again.
Gained a lifelong customer in me. Although my car is on its last legs Aaron was honest and thorough in helping me understand best next steps. Highly recommend these guys.
Great service. Everyone was very nice. Michael walked us thru the needed repairs. The information and videos shared by text helped us make decisions without pressure.
Incredible communication and great explanation of the needs my car has. Loved the ease of reading the notes, along with the pictures helped me understand more.
They always give you a really detailed plan of your car and cost of repair. It is also locally owned. I recommend booking in advance, they tend to have a wait.
Thank you, Aaron and crew! Auto Tek is the perfect business model. Excellent customer care, honest recommendations and satisfaction. You’ve earned my trust…
A bit over priced for what you get, but their work is thorough. And don't hang up on them without saying bye, they will become super passive aggressive.