AutoZone Auto Parts is a Auto parts store located at 9711 Plano Rd F, Dallas, TX 75238. It has received 335 reviews with an average rating of 4.4 stars.
Monday | 7:30AM-9PM |
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Tuesday | 7:30AM-9PM |
Wednesday | 7:30AM-9PM |
Thursday | 8AM-9PM |
Friday | 7:30AM-9PM |
Saturday | 7:30AM-9PM |
Sunday | 7:30AM-9PM |
The address of AutoZone Auto Parts: 9711 Plano Rd F, Dallas, TX 75238
AutoZone Auto Parts has 4.4 stars from 335 reviews
Auto parts store
"Margie is INCREDIBLE! She went above and beyond to help me out with my alternator that was about to go out"
"I am not being dramatic when I tell you that auto parts stores are one of my top three least favorite places on earth - that is until today’s trip to this AutoZone"
"Ramana was AMAZING! She exceeded my expectations going above and beyond to help me locate a part I’ve been trying to get for months! She is super personable and customer centric making this experience just a little less stressful than it’s been"
"Fantastic customer service"
"No review you read will ever do this location justice because ,they are absolutely AMAZING!! I called to make sure they had the battery I needed, while I was also waiting on a jump, and they sent an employee to me to give me a jump! They go above and beyond and undeniably make you feel like your business is appreciated"
Margie is INCREDIBLE! She went above and beyond to help me out with my alternator that was about to go out. I don’t know anything about cars aside from driving them, and she explained everything in an easy way for me to understand. She also referred me to her mobile mechanic who was able to switch out the alternator for a great price at record timing. Aside from her helping me, I can tell she’s an amazing manager. There were two young gentleman who were training and she was doing a wonderful job guiding them when they needed help. I noticed Jose spoke Spanish, and helped all the Spanish speakers. He and the other young gentleman working (I forgot his name but he had earrings and a bandaid on his ear) were doing so well. Very courteous and helpful. Definitely recommend anyone to visit this location. You won’t be disappointed! Thank you Margie!!
I am not being dramatic when I tell you that auto parts stores are one of my top three least favorite places on earth - that is until today’s trip to this AutoZone. This location has the happiest, friendliest, and most helpful employees ever! My husband’s car battery died and they not only helped us test it, but also selected the correct one AND installed it for us - all in less than 20 minutes. (Lance was particularly wonderful!!) If you want to minimize the stress of any car concerns - go here! We will definitely be back!
Ramana was AMAZING! She exceeded my expectations going above and beyond to help me locate a part I’ve been trying to get for months! She is super personable and customer centric making this experience just a little less stressful than it’s been. Not to mention I left my belongings at the store on accident and she gave me a call promptly to let me know! Super appreciative. I hope all my customer service experiences mirror this in the future!
Fantastic customer service. Margie helped us get our car started after putting a new battery in didn’t solve the issue. We even bought a part we didn’t need and she returned it and put the money towards the correct part and refunded the rest. She also helped us install the new part and made sure we had water during the heat. In a world where customer service has gone downhill, I highly recommend this AutoZone and specifically Margie.
No review you read will ever do this location justice because ,they are absolutely AMAZING!! I called to make sure they had the battery I needed, while I was also waiting on a jump, and they sent an employee to me to give me a jump! They go above and beyond and undeniably make you feel like your business is appreciated. Thank you to all of the employees there for being the textbook definition and living proof of customer service!
I will never go to the O'Reilly store down the road from here again. This was a far better experience. Mike was fantastic!! He was extremely helpful and insightful with the best ways to resolve our issue. He went beyond the call of duty to make sure that we were taken care of. Mike will go a long way in life with this work ethic!!
The staff was friendly and helpful enough, but they didn't tell me I needed a special tool, even though I told the guy my mechanic died and I knew nothing about cars. I also got no help like I have on previous occasions .
George was patient, friendly, and helpful while helping me test my car battery. He also replaced it for me and helped explain the differences between batteries I was choosing from.
Lance was very helpful and patient. He did an amazing job communicating and helping me with my battery. He is friendly as well.