Overall not amazing due in part to warranty coverage. People very polite, however 78 pounds is very expensive for a diagnostic charge...! This was made better by having my car longer than the one hour so worked out better value. However I took my car in with a quarter of a tank which is roughly 80-100 miles. When I got my car back i had only 10 miles left. I expect some fuel to be used but that is excessive consumption suggesting my car has been driven frequently. If this is the case fine, but at least refill it partly. Also my back left wheel has been curbed. There were some small marks previously but new marks have been added since it’s been at the garage. This will probably be disputed as previous poor reviews have shown that the owner is quick to defend rather than discuss with the reviewer. Edit 1: Following the response I felt I should reply as the owner as quickly come on the offensive as I mentioned. In person the people are polite, however when they have been challenged they are quick to outline the customer as a liar rather than reflecting and thinking how could I use this criticism constructively. I must stress I did not apologise once, however accepted what they said realising it wasn’t going to go anywhere, and was more of a waste of my time to engage with these people. The person I spoke to was Mark regarding this issue. I maintain that them keeping the car for longer with the same price was good customer service, so far in fact that when I was quoted by MARK that the cost was 72 and actually arrived to be 78 I did not bother to dispute the fact. If driving it 17.2 miles is true, fair enough, however the mileage counter has increased by far more than that so I’m interested to see an explanation for that. Also the amount of fuel in the tank suggested a range of 100 miles. I’m unable to prove damage to my wheel as I had no photo prior to it being with garage which I admit is my mistake. I’d suggest that the owners take a long reflection, even reviewing the google business review terms. This wasn’t a personal attack, it was a review of my experience. Surely they must be able to realise that dealing with a negative review in an extremely negative manner is more likely to skew the customers opinion. I would never suggest anyone to use this garage as when they are at fault or provide a service viewed as unsatisfactory, they’d rather brand the reviewer a liar rather than thinking “where can I improve”. Edit 2: Following the discussion I had with the owner I never had time to remove/ amend my comment. Reflecting after two months, I still feel my comments are entirely just and in no way unfair. In my opinion I do not care who has driven the vehicle and telling me “ I drive a car of higher values than yours” does not reinforce me with confidence that you have taken care with mine. In fact suggesting that arrogance makes me more sceptical of the care. I would definitely not return here which does not do justice or suggest the positive to the work Mark did, however reflects extremely badly on the owner and his attitude towards clients. I especially maintain that the owner needs to take a long look at themselves to improve their customer service skills which are currently non-existent .

I was recommended to go to B + W after a number of failed attempts to have an engine fault on my BMW diagnosed by other garages in the area. The AA recommended B+W as they were part of their approved garages scheme for warranty repairs and a local friend backed up that recommendation by confirming that B+W were the only garage that were able to diagnose and repair an engine fault on his Audi A4. Armed with that information I eventually ended up at B+W and I was not disappointed in the outcome. B+W had the right equipment and expertise to diagnose and remedy what was a complex engine fault concerning timing chains and dual mass flywheels that way beyond my understanding. They explained the problems in a very clear down to earth way, advised exactly what the likely timescale and cost for carrying out the work would be and were true to their word. Their charges were extremely competitive, they acted in a very professional way, advising at every stage of the work, how they were progressing identifying any issues or successes. They managed my concerns and expectations extremely well. The work, involving removal of the gear box and engine from the car and replacing the necessary component parts was carried out very efficiently. I was kept fully informed and offered the opportunity to view the progress of the repair work and damaged components of the engine. Every element of the work was itemised and the final cost was very competitive. They even organised extremely cheap car hire for me for the duration of the work. I cannot thank Mark Paul Ann and their team enough for the friendly professional and efficient service they have provided. The car is now running like a new car again!! Many thanks Peter

I have no doubts about this garages integrity and by reading some of the reviews here the guys and B&W seem to be doing a cracking job keeping their customers happy. Unfortunately as a potential new customer not me, I felt pretty uncomfortable right from the start when dropping my audi off to be repaired under AA warranty which covers up to 500.00 The issue a faulty alternator. ..... Got a call back from B&W about 4 days later to confirm that the work could be carried out but (the warranty capped at 500.00) was not likely to cover the job so additional fees would be likely with the extra labour est 2.5hrs plus they were not certain that a few parts may or may not be damaged during the job. I declined for the work to be carried under these conditions and have now collected my car as A) Audi Coulsdon quoted 546.00 for a Valvo manufacturered alternator inclusive of diagnostics, parts, fitting and labour. and 568.00 for a Bosch. B) Peter Norris VW Independent Garage in Clapham quoted 460.00 plus vat all in, so dropping the car in next week! I am fairly satisfied with the end result based on minimising my excess payment and having a firm willing to take on the job at a fixed price. I am relieved the work was not carried out at B&W and in the future will listen to my own instincts on recommended garages not the AAs.

I had a very unpleasant experience with a member of staff from this business recently. I parked in their car park after work ( there were no spaces in Sainsburies car park), I thought it would be okay, there was no one around and I didn’t think it would cause anyone any upset. After going into Sainburies for 5 minutes I came out and my car had been locked in the car park. I knocked on the door, in a panic as I thought they had closed but out came one of their employees, I apologised profusely, he was pretty unhappy that he’d had to wait to leave to let me out (after purposely locking me in) so again, I apologised. He was pretty angry. He walked me to the gate to let me out, continuing to berate me for parking there, I apologised again but he continued to talk to me in an aggressive manner. Please bear in mind, I am a young woman, it was dark and I was on my own. He then started again… I apologised once more. By this point I was finding him beyond unnecessarily unpleasant considering I had apologised many times. Before i got into my car he growled ‘GET OUT’ at me. In sum, his response was disproportionate to my actions, he was intimidating and I felt vulnerable and scared. I’m not a customer, no, but I am a human being and I did not deserve to be treated in such a way by this person. Disgraceful.

I took my car for burnt smell from engine oil leak seeing all the reviews. I was charged £70 for diagnostics and was given a quote for £850 for changing the breather system. When I agreed to get it fixed the bill came to £980. That's £240 for parts and£740 labour charge. After the work they said you have your traction control lights on. I asked what's wrong, they said I had to pay another£70 to diagnose and that they can't guarantee they will sort out. Went home next day along with traction lights engine management light also lit up. Not only that I still had the smell. So took it back. Now they claim they missed a tiny leak in the vacuum pump and that needs replacing. That's another £300 for pump and 200 for labour. In the first place i had paid £70 to diagnose oil leak and an exorbitant labour charge to fix it. Now I am left with same problem and been asked to pay more. I am not sure why they can't change the gasket of vacuum pump and sort the leak out. Not only the problem is there the engine management light also has lit up since they did the job. A total screw up. Totally avoid they are only interested in your money. I went there seeing ask the reviews, probably best for small jobs, changing brakes tyres etc.

Dreadful Service. Avoid at all costs. Having asked for a service to be carried out I was assured it would be carried out inline with the manufacturers requirements and inline with what type of service the car is due. (It states this on their website) The service that was carried out was not the correct service ( it was actually due a light service and a heavy service was carried out ). I naively believed that B&W Motors would check what service was due and carry out accordingly so I approved the work to be carried out. It was only after being presented with a £400 service bill that I began to question what was actually carried out. The service due would have actually only cost £170 at an Audi main dealer. When I disputed this the next day they said that they have no way of checking what service is due and as I had approved the work they would not release the keys until full payment was made. I reluctantly had to pay this to get my car back. Their pricing is very expensive and unnecessary. I was also quoted over £1000 to have the cambelt and water pump changed again something that an Audi main dealer can do for much cheaper. If you're in any doubt take it to a main dealer. Cheaper and better service.

I took my car for an Interim service to this place and they found a fault with break lights during the service. As I was planning to sell the car, I have requested for.a fix in a reasonable budget. They said they have fixed it temporarily and charged me £65. I have collected the car and came back home 10 minutes later then realised the lights broke again (i was not even sure if they were fixed it in the first place as they refused to demonstrate when i was at the site). I called back to enquire but the person (Paul?) i spoke to on the phone was extremely rude, argumentative and unhelpful. Do not expect customers to pay hundreds of pounds for your 'temporary' fixes which only last 10 minutes. If it can't be fixed then make it clear to the customer instead of 'temporarily' fixing it and charging the money. They rebooked me for another session but I am not ready to spend my money for another 'temporary' fix. I appreciate the technician I spoke to for his politeness and the effort but definitely not the person i spoke to on the phone. Never going back again.

After 2 years of trouble with my Audi Q5 3Ltr TDI, i was at my wits end. When coming to a stop, at very random times, the car was stalling. Not just a normal stall, a complete power failure! This happened between 2nd & 1st Gear. After several visits to various Audi Garages, and then some independent organizations, nobody could help, yet still charged me extortionate sums in the process! I explained the above problem to Gary Chute at B&W, and nothing was beyond them nor too much trouble - i had little faith due to the last 2 years though! Within 24 hours, not only had B&W located the issue through intensive triage, they had also remedied the issue. The car drives now like it has never before, and feels like a new motor. The service, the expertise, the professionalism was second to none - outstanding in fact. I would highly recommend B&W to anyone for anything. I can guarantee i will not be visiting Audi directly in future. Thank you B&W! Andrew Todd

I drive a smart for two 698cc Brabus roadster cabriolet(101bhp)and after the drive belt along with the alternator seizing I decided not to use the Smart car center in Guildford or even the Smart center on Brighton Road, previously used, due to questionable maintenance over charging.I found this superb company through the google search engine and I can sincerely state that every single individual I encountered at their office were all men of integrity. I would also like to remind anyone reading this review that I have not been paid by the company to leave this review,but felt it a necessity to highly appraise and recommend the chaps at this superb company.I give people merit on their phone mannerism and how they conduct themselves with me and I instantly felt at ease with both Paul and Mark. For this reason i award them 5 stars for a very competent and professional job well done.

Great service. Only garage in my 12 years of owning a vehicle that I have full confidence and trust in. For a prime example, I bought a new vehicle was told timing belt had been changed along with water pump however receipt shown looked like printed off at home so asked Paul to carry out the works anyway judt incase. He got back to me and advised that it did look brand new and didnt need changing. Any other garage MAY well have judt done the works anyway. I would always bring my vehicle to them for works and recommend to anyone and family and friends. Really happy with all works carried out. Great and efficient service and always gets the car back to you as soon as possible getting the works completed as soon as they can. Again extremely happy with all works ever carried out and advise given to from Mark,Paul and Gary. Top notch garage.

Professional, Knowledgable, nothing too much trouble. My car suffered an electronic module failure. B&W used their breadth of electronic analysis tools to pin point the problem. Professionally, they went further to diagnostically prove that there were no further problems beyond the module. They explained problem well, respecting my technical knowledge, also and offered a solution. They were also amenable to me sourcing a replacement part and fitting it. They kept me informed throughout the repair process, including running costs so there were no surprises. Ameable to safely keep my vehicle unitil part sourced. On part arrival, quickly installed and commisioned. Thank you B&W, you have been recommeded - serveral times. I wouldn't hestitate using your services again. Please keep up your excellent transparent service.

My husband, son, daughter and I have been using B&W for a number of years. They service our cars and we are extremely happy with them. Nothing is too much trouble. They give sound advice and do not replace anything on the cars unless absolutely necessary. Not many garages do that. I recently had an accident in my car. It is 16 years old and the insurance company wanted to right it off, even though the damage was not extensive. I took it to B&W and they were brilliant. Mark managed to replace the original front light and did an amazing job on the paintwork. I did not recognise the car, it is all working fine now AND I was only charged for the Labour. Win win! I am so happy and to think that the insurance company wanted to right it off. Thank you Mark.

Have several cars in the family and have them all serviced by B & W Motors. All the staff are friendly and very helpful and having experienced the quality of their work I would not hesitate to recommend B & W Motor Company to friends and other family members. I can honestly say I have total trust that when I leave a car in their hands they will never do any work that is not required and I give them a free hand to replace any parts deemed necessary to keep the vehicles in top condition. The cars they have serviced for my family members range from a VW to a BMW and even a Lotus so I think that proves that they can service most vehicles on the roads today and I can add to a high standard and a fair price. Well done B & W Motor Company.

This is the most deceptive garage i have been to. despite me telling them the issue with my vehicle and providing fault codes they assured they had the tools and knowledge to do it however they broke the vehicle further and i was left with no choice but to scrap it and they still charged me £200 for breaking it. Charged £100 for diagnostic (takes less than 5 min) Charged another £100 for labour had the vehicle for 2 day and came up with a worsened result .i was appalled at this and very disappointed in paying to put myself in a worse situation. Prime example of daylight robbery I DONT USUALLY LEAVE REVIEWS BUT I WAS SO UPSET WITH THE SERVICE AND FINAL RESULT I WOULD NOT LIKE THIS TO HAPPPEN TO ANYONE.

B & W were recommended by my neighbour and were absolutely excellent. I had an urgent problem with the interior of the car before going away for Xmas. The car was booked in but they said they would also call sooner if there was a cancellation. This was not a vague empty promise. They did take the trouble to call and took the car in a day earlier. They fixed it perfectly and returned the car in a better and cleaner state than when I brought it in. They are extremely friendly and welcoming. This is the real service and attention to detail that you would expect from a dedicated dealership but which are so often either disappointing or over-priced. A real pleasure. Highly recommended.

Took my car in for an MOT and they were able to accommodate me at short notice. Unfortunately the car failed on a steering issue which B&W resolved for me. They presented me with a number of options and were very clear about the cost of each and why. When one option turned out as not viable B&W contacted me and advised me of my remaining options. I mainly dealt with Mark who is friendly and and kept me informed. We have the car back all cleaned which I was not expecting but a nice touch. We have moved to the area recently and good garages that you feel you can trust are like gold dust so I am glad I used this company and will use in the future without a second thought.

Had an issue with the infotainment screen on my disco 3.went to JLR and they didn't seem interested unless I booked in a diagnostic session and ordered another disc north of £400 in total..... Tried these guys as they advertise on their website as diagnostics....against the advice of the forums they correctly identified the screen as the problem for under £100....then advised me to get a secondhand unit online for £75 as opposed to JLR's £940 + vat......then fitted screen for under 30 quid!!!!! Totally professional from start to finish and advised throughout... definitely using these guys again as I feel you can trust them...not looking to take your money.

B&W Motors couldn't have been more helpful & friendly when I needed a clutch replacement, especially Gary. He offered to pick my car up from my address although ultimately this wasn't required. Gary went out of his way to fit the job in to his team's busy schedule. He kept me informed of progress & costs and provided good, honest advice. Their labour rate is a fraction of the local dealership's, the job was completed on time and within budget and I have no complaints about the workmanship. I have used B&W on several occasions over the years and will do so in future. It's an honest, reliable local business worthy of support.

I've been with B&W for a 7 years now, and have only ever had good experiences with them. As I have bought 2 pretty old cars with high mileage in the time I've lived here, I've been to the garage a few times, and B&W have always been very helpful, and honest on what does and does not warrant repair. They have also been extremely helpful with general advice when I've needed it. I think it was friend of mine at work who recommended them to me, and I remember when my car first broke down at home the RAC man even said that B&W was a good garage when I said I was thinking of going there. Needn't say more really.

B&W provide an excellent service, having just completed some fairly major work following an accident they explained everything thoroughly and shared great advice and saved me a fortune! The work was completed earlier than expected and I felt completely looked after. Their communication is great, they are so professional and they've also serviced and MoT'd two of our cars in the past and I wouldn't go anywhere else. They are incredibly trustworthy and on more than one occasion have been knights in shining armour! I couldn't commend them highly enough. Thanks so much Jake and Mark!

Earlier this week B&W Motors helped me get back on the road after a breakdown. Despite not having an appointment, they managed to fit me in, diagnose the problem, get a new part into the garage and get my car back on the road within a matter of hours. Such a professional garage, honest and reliable and complete and utter legends. If it wasn’t for them, I wouldn’t have managed to get back on the road in time for my family Christmas in Wales. Thanks so much to the garage, I will most definitely be using again/ recommending to friends in the area.

Avoid at all costs. Very rude staff on phone. He does not know how to talk to people (who only come to them when they have a significant problem so are already fairly stressed) and they are unwilling to provide timelines or cost (as some others have mentioned)...They are not as great as some others may claim as good customer service includes solving car problems and ensuring the customer is kept up to date on progress and costs. They give back car in a really dirty state from inside and are not cheap either...you have been warned...

B&W Garage have been maintaining my vehicles for many years after an initial bad experience with a main SEAT dealer in the area. They have been fantastic. very reasonable prices, top notch customer service, and nothing is ever a problem for them. When i sold my last car which had been maintained regularly by B&W, i sold it to a colleague who happened to be a motor technician of some 30 years. He actually commented how well the vehicle had been maintained and wanted to know who had looked after it. Cannot recommend highly enough.

Had a bit of a complex issue occur with the car last week needing me to call out RAC. None of my usual garages could take the car in or see it for weeks so took a recommendation. Very professional courteous and kept me informed as to cost. Even better they were able to save me the cost of a replacement tyre by inspecting it thoroughly rather than relying on my amateur opinion of I think it needs replacing. Will definitely add them to the very small book of garages I trust to look after the customer and will use them in future.

We've been customers of B&W for well over 20 years now, and the service and friendly reception are invariably excellent. It's the kind of car servicing place where they'll tell you that the brake pads aren't yet ready for replacement, but they might be in the next few months, so they give you a chance to decide whether to replace them now or wait a while. B&W have occasionally fitted in my car at short notice - usually when I've left it until the last few days to the the MoT test done - and always without complaint.

My car was making a strange noise and I was told by my breakdown company it was probably the drive shaft. Called B&W up and they kindly agreed that I could leave my car on the forecourt until they had a chance to look at it. They fixed my car on the agreed date, and it turned out to be a much smaller problem. They also repaired my puncture, and all at a very reasonable price! Very impressed with their customer service, nice friendly staff. Will definitely be taking my car back for its annual service and MOT.

Cannot fault the guys at all. Managed to look at my car on a Tuesday and carry out works on the Thursday of the same week. (Hows thats for service) Clutch pedal was clicking and Mark told me exactly what the problem was. Very informative on questions asked, even advised me on my amber warnings provided by my dealer. (Feel more at ease) First time i've used B & W and will continue to as well as recommend to family and friends. Well done guys fantastic service.

Booked my MOT in for the previous Saturday. Used a number of garages in the past and always been anxious about it. Straight away was put at ease, warm welcome and friendly service. Very fast MOT (45mins) and cost effective. Everything checked and sorted without any issues. Will definitely be using for future checks, services and MOTs. Very convenient location and easy to get to. Clean reception and can choose to wait for your MOT to complete.

Gary and his team were brilliant in helping to sort out my headlamps which had failed an MOT due to Halfords ill-fitted headlamp bulbs. Not only did they refit new bulbs and retested my MOT which passed, but I was also able to use all the pics/evidence they took with their invoice and successfully claim a full reimbursement of all the work done and refund of all the bulbs etc from Halfords. Would highly recommend them.

B&W were recommended by friends a few years ago, and from day one I was impressed by their customer service and professionalism. They've always identified and resolved any issue I've had, and even when performing routine services they always go way beyond expectations. I rate them so highly that when I recently bought a new car, it would have been a deal breaker if they had said they couldn't service it.

I have been to other garages in Croydon as i worked in a service department for over a year. I was recommend these guys by a friend in the trade I was still skeptical .But i have to say i would recommend these guys friendly and great work i asked for my clutch to be done but noticed other things.they also loosen my gear box which i had a problem ever since i got the car. Now my car works like a dream .

I have been using B&W for a few years now. I have only ever received good service from them. They are professional, friendly and honest. The most recent experience being sending the car in for servicing and AC regas. It turns out that servicing is not required as they said the date was not set correctly from the last MOT. I would guess that any other garage may have just carry out the works anyway.

I dropped off my car for its annual service and MOT, the gentlemen at the garage were all very professional and friendly and were clearly following government COVID guidelines. As some who knows very little about cars they were amazing at breaking down the prices and explaining exactly what needed to be done to my car during its service. Would highly recommend and I will definitely return!

I am very happy with thir performance. Car broke down after opening hours, was advised how to leave it securely outside business for next day repair. Was done by noon the next day. When collecting gentleman on arrival very kind and efficient, pointed out when gave too much money. I will strongly recommend this place to others and will use when next repair needed. Thank you.

I have been using B&W for a few years now. My recent experience when getting an MOT for my car was in line with what I have previously witnessed. The team are very professional and courteous. I changed my appointment time at the very last minute and they were very accommodating, completing the work efficiently and effectively. I would certainly recommend their services.

We started using B&W when Towergold shut down in Croydon a few years ago. B&W have always been really helpful and honest with us...we've never had any nasty surprises and they always try to advise us the best way to avoid any unnecessary costs where possible. As a result, we now only get our cars serviced/repaired at B&W, and even drive a bit further to get there.

My sons clutch went on his Seat whilst he was visiting friends. We picked B&W simply because they were nearest to the stricken motor. I was very nervous as we always seem to find awful garages but they were marvellous and kind and very efficient and reasonably priced. The car is running like a dream and my boy is on the road again. Thank you B&M Motor Company.

My experience with B & W motor company was the best I’ve ever had with a garage. Really friendly and helpful and super efficient, they saw us at really short notice on the day after Boxing Day when all the other garages were closed which made our Christmas as we would not have been able to get home otherwise. Highly recommended service and lovely folks.

New to the area, I Googled to find somewhere to get my car MOT’d. Boy, am I glad that I chose B&W. It was a positive experience, all around. Nothing to complain about. Very happy new customer here. I was sad about living my old go-to garage over in Walthamstow, but happy to say I think I’ve already found my new go-to place in South Croydon!

B&W were recommended to us and I am so glad we used them. The staff are amazing, very friendly and know their stuff. We needed a lot of work done to get our ageing car through its MOT and we have been so impressed by the speed they did the work for us. I would be happy to recommend them for peace of mind that your car is in good hands!

B&W have been looking after my car for 4 years now. I have found their service to be nothing short of excellent on every occasion, whether it be offering to collect and return the car to save me time or giving advice on work needed. I would highly recommend this garage - its front of house staff and mechanics are highly professional.

Just picked up my 2018 VW Transporter from having servicing and brake work carried out. I can honestly say this is the best, most efficient, friendly and professional garage I've been to to date in and around the Croydon area. Cannot recommend these guys enough. Don't take my word for it, try them, you won't be disappointed.

My aunt has a series 5 BMW which B&W have looked after for the past 5 years, they have carried out servicing and major repairs, the last was timing chain adjuster & guides, we have always found Mark, Paul and the team very helpful in keeping us informed on price and work progress, it has given my aunt and me peace of mind,

I have used BW Motor Company for nearly 20yrs. Everyone at the garage is always very helpful and friendly and they go above and beyond. They are honest, reliable and I would always recommend this garage and their amazing team. Thank you for everything with the recent work you performed on my car. Sarah Smith

First time here for MOT. It was easy to book, reception courteous and helpful, service quick while I waited in the comfortable waiting room. I had a minor problem with the wipers on the way home and they told me to come back, so they can check it out. The fixed it in a few minutes. I will definitely be back!

Really helpful. Had just left the house on a Saturday morning to drive down to Portsmouth to catch a ferry when I had a series of warning lights come up on the dashboard - drove to B&W and they saw me straight away and quickly sorted the problem. No charge. Highly recommended (and I still made the ferry!).

Made me feel confident about the work that needed to be carried out, regular updates and nice clean car returned, will definately return. Just to add, taken my car back here as felt confident with the service received all work completed and MOT. Paul and Mark were great, this will now be my go to garage!!

My car was towed here this morning by the RAC. It was repaired while I waited and I was kept informed about progress and price by the staff at all times. A very efficient and professional service and loved the purple sofas!! Thank you for getting me back on the road in good time for the school run.

I HAVE USED THIS COMPANY FOR MANY YEARS A VERY HONEST,FRIENDLY COMPANY THEY HAVE JUST FITTED A NEW MANIFOLD ON MY ENGINE AND SUGGESTED A NEW CAM BELT KIT AS IT HAD NEVER BEEN CHANGED AND AS THEY HAD TO TAKE THE OLD ONE OF TO CHANGE THE MANIFOLD IT MADE SENSE I AM VERY PLEASED THANKS VERY MUCH

Kwik-fit had recommended changing brake discs and pads on my car. I decided to get another opinion from the staff at B & W motor. They assessed and advised that the condition of the discs and pads were good and didn't need changing, saving me a lot of money! I really appreciate their honesty

I paid full price for mot but they did a half mot stating they would not do emissions part of mot because it's guaranteed to fail. They sd I will have to pay another £25 when I returned with the fixed car to complete the mot and get pass certificate. Obviously I did not return.

Thought I heard nsome noise coming from the suspension. Guys at B&W checked it twice just to calm me down that it's all good. Turned out to just be some spare wheel tools rattling in the boot. Ended up just re-gassing the A/C. Best service I found around the area so far.

Had a serious engine problem with my BMW and B & W were excellent, kept me informed of every step and kept the cost as low as possible. Very refreshing to find a garage as professional and helpful as these guys, would highly recommend to anyone. Very honest and helpful.

Great garage with great service, I used B&W for the first time recently, my car needed a new brake caliper, pads and fluid all completed quickly and professionally by B&W. The staff are friendly & helpful and the work was done to high standard. Very happy customer!

Really friendly front of house staff, very helpful and happy to advise you. Work was carried out quickly and made a. Big difference to the car. Bit more expensive than some well know chains but the service (both on the car and from the garage) were well worth it.

Gary, Paul & Mark are true gentlemen of the motor company world. From helping to relocate my car to checking it out, fixing it and keeping me informed every step of the way. So grateful for their time, follow up calls and wonderful service. Thank you …

Paul and his team were amazing. My MOT failed but they were so helpful and sorted everything. They fixed my car and helped source new tyres and rims, and even fitted them too. I can recommend them. They always answered every phone call and were so polite.

A breath of fresh air, close enough to walk from South Croydon train station. B & W Motors staff were helpful, honest and made me feel very comfortable. Mark and Paul's customer service was excellent and I'm delighted to have found a garage I can trust.

I didn't use any of the service at this garage but Paul who answered most of my questions over a call(infact 3 calls) and helping me with my car warranty was simply outstanding. He is well aware of the car industry and their issues. Thanks Paul.

Booked a tyre fitting here through blackcircles. Recognised me as I arrived, booked me in immediately, were happy to deal with my slightly finicky car, and gave me a time to return to collect. Friendly and helpful, and thus easy to deal with.

Had a load of work done here, starting with diagnostics and then replacing parts, very helpful, friendly and and informative staff, took care of everything, very happy with the service. useful location too (main road, bus stops right outside)

Very trustworthy garage. Been going there for more than 20 years. Only complaint is they are not great at phoning you when the car is ready, you have to chase them, but the important thing is they are great with your car, hence 5 stars.

Friendly and good service. This garage was recommended to me by one of my neighbours. Had a few niggles on my A4 fixed here. All fixed in a day, and it was almost half of what the Audi service had quoted. Happy to recommend …

Would strongly recommend these guys! Excellent service, really good at keeping me updated throughout the process and all done very quickly, efficiently and for a decent price! Will definitely be back when needed in the future!

Fantastic service from a genuine team of people. It's not often these days that you come across a local business that give you such confidence in what the are doing. First class service at a great price. Highly recommended.

All the staff at B&W Motors were amazing. Did a great job, very professional, kept in close contact and kept me up to date. Fast and quick repairs. Will definitely use their services again and would highly recommend. 10/10

We have used B&W Motor Company for 23 years and they have always been excellent to deal with. I cannot recommend them more highly. Gary & his team always go the extra mile and deliver exceptional customer service.

Just got my car serviced for oil change and front brake replacement i had quotes from other garages and these guys were very reasonable compared to the others, also very happy with their customer service aswell.

I have used the services of this company over many years and have always found them helpful, courteous and their prompt attention never fails to impress. I would not hesitate to recommend their services.

Excellent service, and unlike any mechanics i have seen before in terms of cleanliness. Very friendly staff, and the pricing was really fair. even collected and delivered my car back to me. 5 star *****

Friendly and easy to deal with. I've had a couple of very reasonable MOTs with them. They even popped out promptly - and didn't charge me - when I needed jumpstarting! Would recommend to anyone.

I have been taking my car to B&W for several years now and they have always been very helpful sorting out the major and minor problems with my car as promptly and economically as possible.

I trust this place completely. They go beyond the call of duty, always looking for the best price on parts, picking and delivering the car for servicing. I cannot rate them highly enough.

The undertray had come loose on my car. Gave them a call and they were able to fit me in immediately. Fixed it in 10 minutes. Excellent service and really friendly. Thoroughly impressed.

Would highly recommend B & W. After getting no response from Peugeot B & W found the fault and repaired it quickly while keeping us informed all the way. An excellent service. Thank you.

Fantastic service, first time I've used them, really friendly and helpful and keep you constantly updated on progress, fast turnaround and good price. Will definitely be using B&W again

I was recommended B&W by a relative, these guys are brilliant, they now look after the majority of our families cars. The service and politeness and honesty is on another level.

Have used B&W to service all the cars in our household for a number of years. They only replace/fix what is necessary but always check with you first, unlike some garages.

Excellent prompt service. Friendly, informative staff (Mark and Paul). Comfortable environment for women. Competitive quotes and quality parts used. Highly recommended.

Car broke down Friday afternoon before a holiday to France the next day. Diagnosed and fixed within 3 hours. Excellent service from all at B&W. Highly recommended.

honest garage. you get what you paid for. no hidden bills and always communicates issues they find. been using them for 4 years and they always exceed expectation.

They were extremely polite and helpful. Definitely coming back here again, and would highly recommend to others if they want a professional and honest car garage.

Went to get my dodgy door sorted, spoke to really friendly staff at reception, one of whom saw my car and fixed it super quick! Great experience, will be back

Taken a couple cars for an MOT hear and have been really impressed with the service. Quick to fix any issues, clear on what needs to be done and very honest.

Exceptional service! Professionals with tons of experience, people with passion for cars. Highly recommend. These guys with 'drive' an extra mile for you ;)

i have been using B and W for sometime and have always found them to be honest efficient friendly and good value for money. Would highly recommend them.

I have never experienced any problems with the standard of service, customer care and efficiency of everyone who works there. I would highly recommend.

Excellent service and super friendly staff, that were more than willing to answer all of my questions. Will definitely be coming here again. Thank you.

Honest, approachable and friendly, we have recently moved to the area and they will definitely be my chosen company to service my car from now on

Extremely helpful staff very friendly a pleasure to deal with. Would highly recommend. Thank you again BJB Motor Company Limited

Whether it’s repairs, service or an MOT they are very friendly, informative and professional. Won’t take my car anywhere else.

Great garage, lovely people. Would recommend to anyone. Always look after my car in a professional and conscientious manner!

Really really helpful. It wasn’t an easy fix but they went above and beyond to help get my car sorted. Definitely recommend.

Could not have been more helpful. Everything was explained clearly and quoted fairly. Fantastic customer service. Thank you

Freind recommended them to me and am so glad they did, very helpful members of staff, great service, would recommend

Paid £800 to have them put Waterfed into van nothing but trouble they also sold carparking to Sainsbury's avoid

Honest service. They are NOT cowboys. 2 cars with them, no issues. They tell me what to fix and what not to.

great service, professional and felt comfortable leaving my my car in their hands. I would recommend them.

Pleasurable experience, excellent staff and personal touch to work required with transparency throughout.

i went to this garage as it has many good reviews. its a 10 from me, these guys are exceptional.