worse police station i've ever encountered. Went there on the 13th September 2021, asked the lady officer if i could cross state to bring a car from my hometown back to KL for work transportation and will be in Perak for 1 week. She gave me a greenlight, and told me to submit the form to be approved today (15/9/2021) since i planned to go back to perak on the 17th september. Went there today, a different officer attended me, and now this male officer dont know anything about my case since the lady officer didnt informed him, and now i have to explain from the beginning. Now, he asked me millions of questions, and i had to repeat multiple times for him to understand. He said differently from what the lady officer from 2 days ago said, and i cant cross the state more than 2 days. At this point, i am terribly upset as i had arranged my mandate leave, and i cant retract it as it has been approved. Logically, i need to send the car to workshop and it would not be done in 2 days period. The male staff has zero attention to listen to my side of the story, to me this is a waste of my time. Get your officers in line, work uniformly, we are not here to waste your time, so dont waste ours.

Horrible experience here... Got into an accident and wanted to make a report 12am. It is supposedly open 24 hours but when I went they told me the system was down I have to wait till earliest 2am (with no guarantee). I made the decision to report the next day and had to wait 14 days for the official report, with minimal information given about the follow up trip. After 14 days I returned to the station to collect the report only to find out the office is only open weekdays (8am-2pm). I was not informed of this at all nor was this stated on any website therefore, I've wasted my trip here. Overall, an inefficient system and officers with bad attitudes+lacking provision of crucial information. Very disappointed and frustrated as other smaller police stations have better efficiency than PJ. The service level does not match the status of PJ as one of the most modern cities in Malaysia.

Police personnel are friendly and made sure i was comfortable. cell was spacious , pillows were a half bag of teh o ais. handcuffs were abit tight but thats how they are supposed to be. the other guys were friendly and gave me a stick of Gudang Garam (clove cigarettes). Loved that the place to pee was just a hole in the cell. Chef makes rice 3 times a day which is kinda boring, change the menu! but overall stellar experience. Will return!

Parking at night time is easier and the police officers at the front counter are okay. I wouldn't say polite but they are okay. Please make sure you are coming to the right place as there are a few police station nearby. One can easily comes to the wrong place and need to run around again.

Worst police station ever… first time applying to travel inter state after 2 years pkp for legit reason … If could not give the period of 4 days.. could say it in a nicely manner … there is no need to shout … Police suppose to help public … we are not criminal..

Came to this station for the “merentas negeri” pass especially after the helpful reviews here. And true enough, well mannered, and swift service ! Kudos to especially Ketua Polis Balai Mr. Shahrul Terima kasih !

Fast and efficient service. I had all the requirements for interstate travel (permit form + evidence). They just asked for my passport/visa (I'm a foreigner). Then they stamped it right away. Less than 5 minutes!

There were 2 police are very good and helpful. On Sunday, my tyre puncture and there was no workshop open. Then they are 2 police willing to help me to change tyre, thanks to En Kamal and En Ahmad …

Of the few times that I've been here, the people here have always been very helpful and courteous. The facilities could use some refurbishment, though.

One of the best experience at police station. Helpful and friendly staff, most importantly not arrogant at all.

Balai polis besar tapi literally depan balai penuh dgn scammer tiket parking sindiket geng india …

Professional and courteous, respectful and friendly, efficient - i was in and out within 5 minutes.

Angota cara cakap biadap lepas tu tipu maklumat guna sop rentas negeri perlancongan yang outdated.

Back in 1980s I would perform my terawikh prayers here with the imam from ss2 mosque.

在申请跨州的过程中，那边的其中一位女警讲话语气有一点不太友善，语气都是凶的语气，还是警察不能好语气说话？必须拥有凶的语气说话？没有恶意只是好奇

They cant talk smoothly , dont know why they need to shout , worst!!!

Very helpful especially the female police stations at counter.

The police personnel are helpful and friendly.

Sorry that's picture took from Park at night.

Very helpful police personnel.

Made a report, never come

Good services here

I pray here