Bandera Trails Dental

50 reviews

11866 Bandera Rd, Helotes, TX 78023

banderatrailsdental.com

+12106951105

About

Bandera Trails Dental is a Dentist located at 11866 Bandera Rd, Helotes, TX 78023. It has received 50 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday8AM-5PM
Tuesday8AM-12PM
WednesdayClosed
ThursdayClosed
Friday9AM-6PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Bandera Trails Dental: 11866 Bandera Rd, Helotes, TX 78023

  • Bandera Trails Dental has 4.4 stars from 50 reviews

  • Dentist

  • "Dr"

    "Awesome Front Desk Staff! Best I have ever come across"

    "From day one I have always felt completely comfortable there with Dr"

    "I had a OUTSTANDING experience at Bandera Trails"

    "I have been going to Bandera Trails Dental for almost 10 years"

Reviews

  • Amy Mora

Dr. Cruz and her staff have consistently exceeded my expectations. They are courteous, professional and always on time. I like that they offer lunchtime appointments, very convenient for my schedule. I am happy to refer friends and family to her practice and I look forward to continuing my dental care with Bandera Trails Dental

  • Travel Missionary

Awesome Front Desk Staff! Best I have ever come across. They are so polite & accommodate very well with my shift work schedule. The dental staff is good. I would highly recommend, but I don't want you coming to my clinic & making it more difficult to get an appointment. The Dr's are very good with the numbing shots.

  • Genevieve Martin

From day one I have always felt completely comfortable there with Dr. Cruz and her entire staff. Everybody is professional, knowledgeable and friendly. I love that it is a small place and not a huge practice where a patient can get lost in the mix. The text message reminders they send out work and are convenient.

  • Rhonda Johnson

I had a OUTSTANDING experience at Bandera Trails. I experienced a patient centered culture with my dental needs as their top priority. The office is clean, organized and professional. The text appointment reminders are appreciated. Dr. Cruz is an excellent dentist. Great job Bandera Trails Dental!

  • Wendy Mayer

I have been going to Bandera Trails Dental for almost 10 years. Dr. Cruz and her staff are amazing. They are super friendly, professional and always 100% awesome work. My daughter started going there also and they have always been very gentle and kind with her. Just amazing!!

  • Imelda Tarantino

Dr. Cruz has a lot of patience and explains every step of the way. I felt relax since the assistant was taking her time to do a good job at taking my impressions. Great atmosphere, felt protected and well cared of, nuce and funny staff. Overall, very professional! …

  • Elizabeth Mesa

Thank you Dr. Cruz for making my first appointment with you so pleasant. I put off getting a crown done for two years because I was terrified of going to the dentist, but now that I found Dr. Cruz I will be flne knowing she is very gentle and professional.

  • Richard and Olga Rodriquez

I was very pleased with my last visit to Bandera Trails Dental. The dental hygenist was courteous and attentive. All staff at Bandera Trails display a welcoming attitude and Dr. Cruz always takes time to point out progress and monitoring that is needed.

  • Carol Harrell

i always get great service at this dental office. A nice warm welcome and a very friendly cleaning hygienienst. I love the dentist too. She always explains everything and is always great. I have been going here many years and are very happy here!

  • John Schlegel

I had a great visit. My previous dentist left me high and dry. Dr. Cruz got me in fast and did the job right. I do not have any pain or discomfort now. After that first visit I knew I found my new dentist. Many thanks for staying late to help me.

  • Kristin Martinez

The hygienist broke my retainer because she was being rough while flossing and gave no apology or explanation as to what happened. She said it just “popped off” and that it was already loose. I’ve had my permanent retainer for 5+ years and

  • Tabatha West

My kids and I attended Bandera Trails Dental when Dr Mataocha was still there. We loved it! Dr Cruz was equally exceptional. But it’s always hard to re-schedule appointments. I called one January to re-schedule my kids appointments set for

  • Adrienne Villarreal

My husband, children, and I have been coming here for years. We love Dr. Cruz and her staff! Always friendly and gentle and professional with us every single time. my 8 year old had fillings placed today and he was so comfortable with Dr.

  • G W Skipper

I had a Great Experience. All the staff, from the time I entered the office to the time I left, were friendly, courteous, and professional. This includes reception, dental assistant, billing and dentist. I am one of those patients that is

  • Mindy R

Charging $80 for missing a “cleaning” appointment is unethical. These people made more money when patients miss appointment than if they show up. I’ve been going here for 2 years now, i never missed an appointment before. This time they

  • Pat Staten

The staff was incredibly courteous and caring. I didn't have to wait, I was seen right on my appointment time. The office is well kept and clean. The hygienist was very people friendly and I didn't feel nervous at all. I've been going

  • Kimberly Kreider

Staff is very friendly and courteous. Appointments stay on time with little waiting - office has a good scheduling plan. I have been very satisfied with work done for me and would recommend Bandera Trails Dental to friends and family.

  • Martina Brettmann

Bandera Trail Dentist, whom I and my 5 boys see every 6 month for a cleaning and check up always takes X-rays. Today I requested not to take X-rays nor to apply fluoride. The response was no X-rays/fluoride no service. So we left the

  • sherry Luna

My family and I have been going to Banderal Dental Trails for several years. I don't like getting my teeth worked on because I get afraid and hate pain. As a patient, I feel so relaxed and confident that Dr. Cruz is going to take her

  • Terri Odom

I spent over a decade with a dentist who left his practice a few years ago. My visits with the dentist who had taken over his practice were not what I was accustomed to and I began asking people who they would recommend. Based on a

  • Edmundo Garcia

Very unprofessional. I was trying to be a new patient. I was called Friday and asked if I could arrive 30 min early because they were running ahead of schedule. I arrived 30 min early and waited an hour. After an hour, I asked to

  • Vince Salas

Dr. Cruz & staff are very professional. Everything was explained in detail and took the time to make sure everything was understood. Dr. Cruz took her time to make sure any dental procedure was done correctly and not rushed.

  • David Rico

This is a great Dentist and office staff are wonderful! From making an appt to the final work completed, you will be amazed how kind, friendly, professional and easy and painless they are here. I won't go anywhere else!

  • Lisa Cortinas

I have been a patient for about 3 years. I really like the attention and service I get at Bandera Trails Dental. Most importantly they work with my schedule and call me if there is an opening appointment.

  • Lawrence Mellon III

Our family has been using Bandera Trails Dental for a number of years now. Dr. Cruz and her staff are always friendly and polite. Office is in a great location. Always great service with every visit!!!

  • David D

Dr. Cruz and her staff are wonderful!! They are always very professional and helpful with our needs. I would recommend Bandera Trails Dental for all of your dental needs. You will not be disappointed!

  • Elmar Krueger

Dr Cruz and her staff are excellent. I've been a patient for more than 11 years. This office is top notch! Professional and friendly people, fantastic care!

  • Karen Chavez

Well, I don't dread my dentist appointments anymore! Always the best care and attention provided. I'm very happy I found Bandera Trails Dental!

  • Jim Orlowski

I have always had good experiences at Bandera Trails Dental. Karen and Dr. Cruz do a great job to make me feel relaxed and keep me at ease!

  • Daniel Reed

Dr. Cruz and her staff are outstanding. Each time I go they provide wonderful service and actually make going to the dentist enjoyable.

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