This is one of the only open locations and they always have ONE teller open. There’s multiple employees who just walk around not assisting anyone. Either OPEN more locations or add tellers to the open branches. People want jobs, hire them so the rest of the country can get some service. This isn’t Walmart, we can open lanes y’all

This bank is horrible! They closed branches ,only have 1 person working the teller inside when everyone within a 15 mile radius is coming here... super duper smart (not) . I'm number 7 in line been here 20 minutes already .. I'm only here to make a deposit for rent, I would never pay this bank to have an account here!

Worst bank in the City. Makes promises doesn't deliver, has secret clauses you only find out about after you transfer all your money over. Bad bank for business accounts. no protection on transactions do your research. Take your money elsewhere.

Today was the 3rd time this month that I ended up walking out with out getting one I needed. I don't understand why they only have one teller working in the morning and there is 6 people in line waiting. Very frustrating, especially when am

Recently went to this location and it was very slow moving and poor customer service. According to other reviews looks like poor customer service Is a pattern. I walked in at lunch and there was a line of people who looked aggravated. Young

Very poor service. Took someone over 10 minutes to show up at the front desk. Came in just to get a pin reset for my debit card and here I am an hour and almost 20 minutes later and still have yet to be seen. The bank closed 19 minutes ago

Had many issues with calling BOA customer service in regards to my credit card account. Went into this branch frustrated and upset but left a very happy customer! Ron Sulhoff was so incredibly nice and helpful and resolved my issue when I

I tried to call Bank of America and was on hold for at least 20 minutes before hanging up. Furthermore, BOA made a big mistake by eliminating the drive-in window. Presently I have to leave my car and walk inside the bank, stand in a line

I came to the Baymeadows Bank of America today unbelievably frustrated with my current banker, PNC, and I am leaving with a new account at BofA and a positive mindset. My relationship banker, Amber Amor, was efficient, fast, intelligent,

Logan, the branch manager, and Thomas, the one who helped me open the account were amazing. Two weeks into the account and I happened to receive what I thought was a settlement check from my late husband's medical claim. Turns out it was

I went in yesterday to cash the check from my home warranty company to buy a new refrigerator. After I left they put a 10 day hold on my check and it will not be available until April 19. What bank does that in this day and age. I guess

Customer service has gone completely out the window. Seven people in line only one teller behind the counter but yet you can have five employees standing around to greet us when we walk in. I am a business owner and I can promise after

Went in to open an account and deposit cash. Gina D was a rockstar and helped us count large amounts of cash that took several hours. She was very patient, warm, and kind despite the lengthy task. We really appreciated her assistance .

Scheduled an appointment today and finished the work within 1 hour with the help of Gabrielly Santos and another lady I didn’t know her name. This branch is filled with very professional people and I really appreciate their support to

I suppose since the later reviews there have been some changes made in this branch. I have been banking with BOA now for almost a year and this is my main location. I have always received excellent specialty services and super speedy

Ron S had extensive knowledge and was able to answer all our questions. He informed on options to help save money. He was kind and made my husband and I feel confident with our choices. I will only ask for Ron S from now on!!!!

I have used several locations around Jacksonville to do deposits for work and I’m always greeted at the door and I’m usually in and out in about 10 mins tellers are friendly definitely recommend using BOA On Baymedows

I deposit my check and the deposit take me 20 day to deposit ‍♂️‍♂️ !! What is that bank!! And the Manager doesn’t speak good , I am very disappointed about that ban in the Baymeadows to 95 !! …

Only 2 tellers, line out the door, and the lady asking why people were in line skipped me. I looked directly at her and she kept asking others. Reasons I refuse to go back to BOH (bank of hell)

What a sham...!In House Rules deems small business owners from applying for that ppp relief funds that are desperately needed to the small business owner ... I'm take my money elsewhere...

New hours for this branch, posted today. Love this branch, tellers and security always super friendly, helpful, and speedy. Thank you guys for all that you do to serve our community!

Staff is professional. The lack of a fifth star is beyond their control—their Peking lot is narrow and difficult to navigate when people are coming and going.

I stood in line for 20 minutes while people left because you all are taking to long to wait on your customers. Would not recommend this bank to a enemy.

They always helped 100% for all the service & info I needed . I always like to go to this location because I feel very good there. …

Love the staff always greeted with a friendly smile! The teller was awesome. She helped me and made sure I had everything I need. DEF made my day.

Froze my account for no reason and if not unfroze by end of today better business bureau will be contacted i got bills to pay.

The tellers are very slow and understaffed. The overall staff is great very considerate very helpful and very knowledgeable

Constantly gives me a hard time when doing multiple depisits for 2 locations of businesses. Poor attitudes from tellers.

Would give 0 stars. Went get change for business and they did not have any change? I am talking about 200 worth. What?

Very much customer care they do not have a business banker you have a business account and have to chain regular line

The girls are so great here. So glad to bank here!! (And the young people at the Arby's next door are so friendly.)

Incometent.. cant even post proper store hours online. Every time im in this location someone gives me an attitude.

From the moment you walk in, you are greeted with a smile, and guided to the person who can help you best.

I went a little crazy when I was under the impression my information was lost and they kept their cool.

They hold my checks too and I'm white. It's not a racial thing. People of all races can commit fraud.

Great experience here on 4/26/22. The management and staff were extremely helpful and accommodating.

Horrible lines every time I visit. One teller despite a 14 person line. Unbelievable… Every time.

Excellent Customer Service. Gives Respect. I loved the service provided at every visit

BOA REFUSED MY MORTGAGE PAYMENTS IN 2011, forcing me into default & bankruptcy.

I have been on hold for 45 minutes, really is there only one person working?

Bank of America Branches Never Answer their phones... very unprofessional.

Slowest bank I’ve ever seen. Literally 30-45 min wait all the time

They need to hire more tellers. Most ridiculous bank service.

This is the worst bank ever. Just stick to online Banks.

Always help you to result in issues I have

Staffs are helpful and very accommodating.

Awesome people, great customer service

Great staff, never had a problem

Good customer service

Quite quick