Barrenjoey Locksmiths and Alarms

263 reviews

541 Pittwater Rd, Brookvale NSW 2100, Australia

www.barrenjoey.com.au

+61299386600

About

Barrenjoey Locksmiths and Alarms is a Locksmith located at 541 Pittwater Rd, Brookvale NSW 2100, Australia. It has received 263 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday8:30AM-5PM
Tuesday8:30AM-5PM
Wednesday8:30AM-5PM
ThursdayClosed
FridayClosed
Saturday8:30AM-5PM
Sunday8:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Barrenjoey Locksmiths and Alarms: 541 Pittwater Rd, Brookvale NSW 2100, Australia

  • Barrenjoey Locksmiths and Alarms has 4.7 stars from 263 reviews

  • Locksmith

  • "Without question, do not hesitate to contact the team at Barrenjoey"

    "Recently contacted Barrenjoey Locksmiths for assistance to replace some locking bolts to our bi-fold doors at our home in Mosman"

    "I never write reviews, but this was so frustrating I'm going to"

    "We had a problem with the front door of the apartment we are renting on a late Sunday afternoon"

    "Total waste of time, how this company stays in business is beyond me"

Reviews

  • Liv S

Without question, do not hesitate to contact the team at Barrenjoey. Unbelievably knowledgeable, super friendly and fairly priced. I had the privilege to be in contact with Harry (the service team). Harry was so professional, super kind, helpful, and answered all my questions. I have never called in a locksmith before and Harry was very attentive to answer all my queries and needs. Harry's job is the first point of contact and the fact he is so professional and kind on the phone made me comfortable to go ahead with Barrenjoey. I had Aiden come down and do the job for the locks and Craig (the technician) do the keypad lock for my gate. Aiden and Craig are extremely professional and experienced with what they do. I am so happy with Aiden and Craig's job and what they did with my door locks and the new keypad. The whole experience was incredible and easy to deal with. Aiden and Craig were both on time (although sometimes a little earlier), super quick, very friendly and didn't leave until we had thoroughly tested the key locks and the keypad for the gate. Thank you, Harry, Aiden, and Craig!!! I hope I don't need a locksmith again, but if I do, I know who to call.

  • Andre Tee

Recently contacted Barrenjoey Locksmiths for assistance to replace some locking bolts to our bi-fold doors at our home in Mosman. Upon phoning them, I was greeted with the usual professional and courteous representative, (Hi Matt), who booked the job in for the next morning as it was not an urgent job to quote. I am accustomed to their excellent service from past experiences and they never disappoint. Chris arrived next morning, as promised, quoted the job and returned a week later with the parts and completed the installation. Chris is a polite, genuine, professional and knowledgeable tradesman and it was a pleasure to have him working in our home, as are all the other tradesman we have met from Barrenjoey on previous jobs. Thanks to the team at Barrenjoey Locksmiths for your continued superior service, reliability and professional support. HIGHLY RECOMMEDNED FOR ALL YOUR LOCKSMITH REQURIEMENTS.

  • Andrew Alexander

I never write reviews, but this was so frustrating I'm going to. Booked in the appointment 4 days in advance, the locksmith rang while my girlfriend was in the bathroom and didn't wait 30 seconds before leaving. We then called the office who said they would contact the locksmith. They didnt and we ended up calling back 30 min later at which point they said it was impossible to get the locksmith back. Stuart was rude and confrontational on the phone when he was telling me that the locksmith had tried to call me 10x. I said that it must have been the wrong number which he tried to blame on me. He did confirm that the number in their system was different than mine, and at no point did he apologize. Unreliable and rude.

  • Michael Bushell

We had a problem with the front door of the apartment we are renting on a late Sunday afternoon. half our family were outside and half inside we couldn't open the door at all. Barrenjoey responded to our call after trying 3 other locksmiths who promoted 24 hr service but couldn't do or didn't want to do the job. They took the call and gave us an indication on arrival time and did so earlier. the job was difficult from what we observed but it was done efficiently and with a minimum of fuss by a wonderful tradesman. Didn't have the part and had to drive back to his depot. We were very satisfied with Barrenjoey and thoroughly recommend their services. Excellent job.

  • Genna Merrin

Total waste of time, how this company stays in business is beyond me. Booked an online quote for security camera installation and no one called back to confirm told me that they didn't get the enquiry. Booked over the phone and had an 8am appointment first thing Monday morning, no one showed up, I called them ( they didn't even have the coutesy to call me ) and was told that the person supposedly coming, had gone to a FUNERAL.... at 8am in the morning, sounds to far fetched to be believable. Wish I had read other people's reviews before wasting my time with this company.

  • Gordon Halnan

I needed to get into a set of drawers late on Friday afternoon. Turned up at 3:15pm and I was greeted with smiling faces and received friendly service! In no time at all they had the drawers unlocked and I headed back to my parents home knowing that “Dad’s disaster” had been averted and the weekend would be peaceful! To say they saved my life is only a slight overstatement. But anyone who gives such excellent service at the end of the week rates high in my book! Thanks to Danielle and Phil and the boys!

  • Clive Atkinson

I can't really comment on the value, as I'm no expert on the price of alarm components. However, when our home alarm system failed, Barrenjoey technicians arrived on time and performed a very thorough testing regime. In the end, it was agreed that the old system needed to be replaced, and this was completed on time and within the quoted price. The techies were polite, competent and professional, and answered all our questions along the way. We are very happy with the result. Highly recommended.

  • Carolyn Walden

I have used Brett and the team at BARRENJOEY Locksmiths for many years, over multiple properties. I have consistently found their services to be excellent, on time, polite, attention to detail and tidy. Their knowledge, experience and advice, has made the difference to what is the best security installation for the situation. They are always available 24/7, and nothing is too much trouble for them to assess and advise. I always recommend BARRENJOEY Locksmiths to all my colleagues & friends.

  • Bruce Lincoln

Our home security alarm system was installed by Barrenjoey Locksmiths in 1992 and has been in continuous dependable operation ever since. It has been, and continues to be, serviced by Barrenjoey Locksmiths, usually needing only replacement of a standby battery every few years. This was the case recently. Matt promptly arranged a service visit and Chris arrived on time the next day to install the battery. All in all - thoroughly efficient excellent service! Many thanks.

  • Kate M

Another locksmith who wasn’t available recommended that I call Barrenjoey. I was locked in my bedroom & feeling a bit overwhelmed. The person I spoke to at Barrenjoey Lockmiths kindly stayed on phone & first tried guiding me to solve the problem. He then sent Locksmith who arrived promptly and did a great job freeing me & then installing a new lock. He had a great manner & great skills. I shall be recommending Barrenjoey to others. Very happy new customer!

  • Peter Macourt

Broken door lock and handle Monday 4pm. Called Nick @ Barrenjoey Locksmiths - said he could come between 8-9pm same day after finishing other jobs, would call me when 30 mins away. He did exactly that, arrived at 8pm on the dot. The fix was not complex, just needed someone who knew what they were doing. Executed efficiently and neatly and with good advice about how to discuss the charges with the building strata management. Strong recommend - thanks Nick !

  • Steve Parry

On the advice of our door repairman, I rang to ask about a specific key. However the counter was busy serving other customers and offered to call back. They did! and after a short discussion with Phil I found I was able to just drop in and pick up what I needed. Professional, simple and friendly to deal with. No fuss at all unlike our strata!

  • Beth Day

Caleb from Barrenjoey Locksmiths was a very pleasant young man who replaced two locks with no problems. I now have the one key for both locks which will save a lot of hassles looking for the right key in the dark. He was very efficient and helpful making sure the keys worked properly. I would not hesitate to recommend Barrenjoey Locksmiths.

  • Jurek Jastrzab

Professionalism and dedication I am from the Randwick area and had tried to find a locksmith that was able to cut keys for a Subaru towbar. This was the only shop that was willing to take the job, and I cannot praise Mitchell enough for his work. He went well above and beyond in order to complete the cutting successfully. Well done guys!!!

  • Holly Lyons

Lovely, quick, immediate service. My locksmith was very sensitive to a challenging situation - he totally understood he wasn't just changing a lock... My safety was his top priority and his calm composure helped me through a very stressful day. I would definitely call this company again... although I hope not for another emergency!

  • Renee Munoz

We had a wonderful experience. We needed to fit a smart lock and had been previously turned away by two locksmiths because they didn't like the make we had chosen. The man that fitted it was very professional and communicated to me every step along the way. He did a great job and the smart lock is working well. Very happy.

  • Bella Thomas

Danielle on the phone was lovely and we are really happy with the service that the boys provided with our bathroom door completely stuck… They got here so quickly (within 15 mins). Yay we can shower now haha! Thank you so much highly recommend and will be using them again for any future issues …

  • Marco Salieri

There must be a reason why the team has consistent 5 stars: tried them and I can confirm the guys are amazing. Danielle and Alex at reception have shown an excellent customer service approach in talking with me. The technician, Aidan, was flawless. Did a very good job. Reccomend time and time again

  • Fiona Gardiner

Barrenjoey Locksmiths were great. We called on Monday afternoon and were able to come out on Wednesday morning for a non-urgent issue. Extremely professional service, very prompt and they were only here for 20 minutes before they fixed the issue. Would highly recommend and would use again

  • Neil Hadley

Barrenjoey Locksmiths have always been excellent and my experience of them this time around has been no different. Great initial advice on the phone, then email follow up, then in-store advice and finally to-the-home service. Moderately priced and all fitted without fuss or mess. Top job!

  • Kirsten M

They are well priced, quick and do a quality job. I got some spare keys cut. I have had some terrible experiences with other vendors getting the keys to work in the locks. Barrenjoey Locksmiths cut my spare keys with a good quality key and it worked in my locks first time.

  • Karen Wilshire

We have used Barrenjoey Locksmiths many a times now and find them to be very professional, very helpful, great customer service and very easy to deal with. They are the team for all my alarm and key needs! Thanks Guys! From the team at Northern Beaches Marine

  • Joe Park

Caleb was a truly professional tradesman, top quality locksmith, super knowledgeable and highly competent, one of the best trades that I have worked with. Harry was great too for arranging the appointment and booking. Highly recommend Barrenjoey locksmith.

  • TL Lundmark

Mitch was efficient, professional and friendly. We had an old lock in an old door jamb that posed some problems installing our new lock. Mitch solved everything brilliantly. We have used Barrenjoey before, and will do so again, without question.

  • Jon Fanti

Barrenjoey were extremely friendly and helpful in recommending a suitable fire approved smart lock for my apartment. When fitting it the installers were professional and clean, they did a great job! I highly recommend Barrenjoey locksmiths.

  • Ian Francis

I managed to lock myself out of my unit, but Nick came to let me into my unit precisely as promised when I called out of hours, and sorted the issue pleasantly, graciously, and promptly. I would totally recommend Nick and the BKaA company.

  • Rodd Stapley

The guys at Barrenjoey assisted me with a lock issue. They responded to my inquire after hours and prioritized the urgent issue to arrive at the location within 5 mins of agreed time. Very prompt and knowledgeable. Good value and service

  • Lindy Dean

Gavin was brilliant, attended within an hour of my call & spent the time to get to the bottom of my smart lock problem. He explained everything to me and I am now able to lock my front door & go away on holidays - thank you very much !!

  • A Locke

Brett was very efficient and knowledgeable about how to fix new locks and handles to our new doors. We had expected that it could have been a tricky job, but he completed it all in good time and with a professional and pleasant manner.

  • Anne Roughley

We have had John come and maintain our security system for a number of years through Barrenjoey. This time, after a major renovation, he was prompt, thoughtful, knowledgeable and very efficient. Excellent service all round.

  • Dave Robert

If there's a creature that can get blood out of a stone it would be these guys. I walked in to buy a simple old cabinet key they wouldn't sell me a blank this is a cabinet.key that I can buy on eBay. Go somewhere else

  • Melissa Barrett

Polite and gracious staff in an uncluttered environment. I think they would probably gain more customers by having more merchandise on display. What's currently displayed suggests limited range of stock

  • Simon Bedard

Many tradies get a bad wrap but these guys are the complete opposite. Really knowledgeable, willing to assist, offer advice, and reasonably priced. Really impressed all round and would highly recommend.

  • Rita CARUANA

Aidan Sabatino ticked all the boxes: friendly, efficient, professional and getting the job done promptly to ensure home security. Thank you Aidan - best wishes with all your future endeavours!

  • Sue McGregor

Very knowledgeable, efficient and polite serviceman. Arrived on time, changed all of my locks and installed a touchpad for one of the doors. Would recommend the business.

  • Paula

I have been using Barrenjoey Locksmiths since 2006 and their service is 5 star every time! Very reliable, incredibly fast turn around and excellent customer service!!

  • James Davies

Nice people. Guy on the phone was helpful. Locksmith arrived in 30mins (just before 5pm). Got me back into my flat. Gave me the in-hours rate which was kind. Thanks

  • Olivia Mitchell

Very professional and kind. Obi was extremely patient and helpful. I highly recommend to anyone looking for quality service in the Northern Beaches area.

  • Frank Costanzo

Thanks Aiden and Harry for you prompt and efficient service. You deserve an extra gold star for being so patient under difficult circumstances.

  • Forestville RSL

The fabulous and helpful staff @ Barrenjoey locksmiths where out before 10am as promised, and had everything sorted in under 10 minutes.

  • David Cragg

The guys were amazingly helpful in sorting out a cut and code of a replacement key fob for my car. Very friendly and professional.

  • Anja Paulley

What is the point of having an emergency 24/7 number when no-one picks up? Don't bother if you are locked out with this company.

  • Phil Clarke

Had locks changed on newly leased office. Very courteous and helpful. Worked around some time changes and id a great job.

  • Susan Mizoguchi

Aidan from Barrenjoey recently did some work in my home, he was punctual, polite and efficient. Very satisfied

  • Andrew D

Fast and efficient service at a reasonable price. A good reliable locksmith if you’re on the north shore

  • Nareg Bomoushakian

Awesome service with decent prices. Young gentleman helped out quick and professionally. Well done boys

  • Peter Muller

It was easy to make an appointment to get my lock fixed. They arrived on time and did a great job.

  • Stephen Day

Easy quote by email, good communications by email and phone, and prompt and tidy service

  • Mark Cooper

Excellent all-round service - could not fault - highly recommend.

  • Jasbir

Excellent service. The Staff is very helpful

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