Beard's Diamonds

513 reviews

4845 Town Center Pkwy, Jacksonville, FL 32246

beardsdiamonds.com

+19049961406

About

Beard's Diamonds is a Jewelry store located at 4845 Town Center Pkwy, Jacksonville, FL 32246. It has received 513 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday10AM-6PM
Tuesday11AM-4PM
Wednesday10AM-7PM
Thursday10AM-7PM
Friday10AM-7PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Beard's Diamonds: 4845 Town Center Pkwy, Jacksonville, FL 32246

  • Beard's Diamonds has 4.8 stars from 513 reviews

  • Jewelry store

  • "I had my wedding ring custom made here"

    "My fiancé purchased my engagement ring in July, and I took it in for a cleaning at Beards for the first time this December"

    "The setting on my engagement ring is very peculiar and it has been impossible to find a band to fit it well"

    "I purchased her engagement ring and our weddings bands from Beard's"

    "Wife and I went in yesterday 9/24/23 to buy a tennis bracelet to replace the one she lost 7 months ago that we bought from you guys"

Reviews

  • Joy Whitmore

I had my wedding ring custom made here. I remember considering going to a boutique jeweler like Miriam’s, or Underwoods, but I was always disappointed with their service. I’ve known Beards forever so I took a chance there and thought I could always go somewhere else if I wasn’t satisfied with the quality. It was a very different type of design and the designer made it work, despite his own misgivings about whether it was practical. It doesn’t have huge or even perfect diamonds (I used my own stones), but that ring continues to delight me to this day, every time I look at it. Which is as often as possible. I always tell women, and even men, that Beards made it for me (based on my original drawings of course). Fast forward 6 years later. One of the smaller stones on the side band had fallen out. I knew this was a possibility based on the design I wanted and the gold I insisted on. Gold is malleable so things can shift, and the setting was also not the most secure but it’s what I wanted. Platinum has never done it for me the way gold does. Anyway, I brought it in expecting to have to prove my bona fides as a customer and pay for a new stone and all. I didn’t think it was guaranteed and wasn’t even going to ask. But, the man who helped me took it and said “I will take care of it.” He didn’t ask for any proof that they were the ones who made it and didn’t look me up in a system to confirm. I went on to say “well, also that stone was taken from my grandmothers old watch and I know it’s tiny but the clarity was very, very good. Can I pay extra to make sure the quality is matched?” Again, he was like “don’t worry I told you I would take care of it. How’s next week to pick it up?” I also had a tiny pair of hoops I did not purchase there and weren’t particularly fancy but I loved them and asked if he could fix. Yes, also at no charge. As we got to the car I told my husband I wasn’t sure if I should go back in there and make sure they knew I expected a new stone and to prove my patronage. I was like, I need to pay something so they don’t just treat it like a broken laptop and fill it with used parts! My husband stopped me and said, “that was the owner.” I was like yea right, how do you know? He replied, as someone who owns his own business, that only an Owner could do what he just did. Tell me, when’s the last time you experienced that type of service?

  • Chelsea Prescott

My fiancé purchased my engagement ring in July, and I took it in for a cleaning at Beards for the first time this December. Several days later, I noticed that one of the stones in the hidden halo was missing. I went in to have it replaced, and I was told that I would have to leave my ring with them over night due to them being busy during Christmas time and “having other orders to fulfill”. I did not feel comfortable with this, and was made to feel like I was crazy for feeling this way by the sales lady, and was met with an unprofessional attitude. I then went home, and spoke to the manager Paul on the phone who agreed to look at my ring. I went back with my fiancé that night, and it took them literally 5 whole minutes to put the stone back in, but apparently they are “too busy” to take that time for a customer who is clearly unhappy and wanting the stone put back in that fell out several days after getting it cleaned there. I then noticed when I got home, that the stone that was put back in is half the size of the other stones on the hidden halo. Like really?? I expected that they would have had a better attention to detail than that, and I trusted them to do that. Now, I am not so sure. This has all just been a very inconvenient process, and I wish they could act like they cared a little bit more about something that is so special to me and also costs thousands of dollars. Other than that, the ring is absolutely beautiful, but it feels that once you make your purchase, you’re dirt on the floor to them.

  • Olga Goldman

The setting on my engagement ring is very peculiar and it has been impossible to find a band to fit it well. Even the jewelry store where the ring was purchased does not carry a band that will fit flush with the band. I have literally visited 5 jewelry stores (including James Allen online) without any luck. Yesterday a friend of mine convinced me to go to Beard's because she and her fiancé absolutely love the store and have nothing bad to say about it. As soon as I walked in Tracey was extremely helpful and pulled two bands right off the bat that fit with my engagement ring perfectly! Once the owner told me the price of the one I was absolutely in love with (and did not think I could afford it) I was stunned how affordable it was and purchased it on the spot. They definitely gained a customer for life! Great customer service, broad selection and unbeatable prices! Thank you!

  • Mark Lee

I purchased her engagement ring and our weddings bands from Beard's. We worked with Nate who's actually one of their jewelry designers. We met him at Riverside Arts Market a few years ago. Although he is not technically a salesman he always has time to assist their customers. It has never mattered if we were just stopping in to have the rings cleaned he always has a smile & is willing to assist. The other staff we have talked to are also very friendly and helpful. They do not push the sale but instead educate the customer on the different metals, stones etc.allowing the customer to make a well informed purchase. They were also happy to provide an appraisal I could give the insurance company for our personal articles policy. The staff at Beard's is friendly, knowledgeable, honest and do business in a highly ethical manner. You can't go wrong purchasing at Beards's.

  • Harris Behrman

Wife and I went in yesterday 9/24/23 to buy a tennis bracelet to replace the one she lost 7 months ago that we bought from you guys. She finally decided on one and we decided to purchase it. Manager gave us the sales price of course as no one pays full retail for jewelry but when we went to check out with the credit card we got from you guys when we bought the upgraded 22k diamond and 3k bracelet and use the special financing 0 for 60 months advertised everywhere, the manager then told us we can not use the special financing because he discounted the bracelet. No where does it say that because you discounted the bracelet we cannot use the special financing promotion. After spending 25k in your store in the last 2 years, which I think is a good chunk of money, you have now lost a customer for life. Please stick to the advertising you promote...

  • Tom George

Got the best price out of 3 states for the diamond ring I bought for my fiancee. The owner is excellent, works very well with you to find the perfect selection, and really made the buy easy. I got what I wanted, for the best price around. I actually took the specs of the diamond and setting to several other jewelers in GA, FL, and SC and they all brought back estimates much higher. When I stated the price BEARDS offered, they said the would buy it if I didn't because it was a STEAL of a deal. Beards continues to help cleaning and checking the stone setting whenever I want and it is always super fast response time, drop it off that evening and it's ready for pickup in the morning! 5 STARS! Go here over Kay's, Jared's, and all those other typical places....they will rip you off!

  • The Reckoning

I have purchased many items at Beards. I always get top quality service from educated staff no matter how much I plan to spend. I used to be a customer of several other jewelry stores and wasn't really happy with the service or selection at any of them. I will probably never buy jewelry anywhere else. One example is that I went in to purchase some modest pearl earrings and got an entire education on what makes one pearl worth more than another. I had already been to 2 other stores (both at the town center), neither of which knew enough or cared enough to meaningfully answer my questions. Every time I go into Beards I feel I get the best product given my needs for the best price and have the best, most worry free experience doing so. I cant recommend them enough!

  • Jenna Rose

When my husband began his search for my engagement ring, he went to numerous jewelers in Jacksonville, FL and NONE compared to Beards Jewelry. Their customer service and honesty sets them apart from the competitors. Not to mention, their selection of diamonds is impressive. We had the pleasure of working with Megan and she was so great on educating my husband and I on diamond qualities and characteristics. And WOW, I am absolutely in love with my engagement ring. It is my dream ring and Beards Jewelry made it possible. We also got both of our Wedding Bands from Beards and they have earned our trust and our business for a lifetime. They will forever be our families jeweler and we would recommend them to anyone looking for high quality, and affordable jewelry.

  • Juliet House

From the moment we walked in we were treated with happiness and enthusiasm. We had a horrible experience at Global Diamonds with a sub-par engagement ring we kept having to return for issues. We didn't come in with the intention to buy a new ring that evening, but the selection and quality were so much better we were kicking ourselves for not going in sooner. They worked with us on the price and we walked away with a better diamond all the way around and band than we had before for a similar price and could not be happier returning the ring to Global. We picked out a diamond and a setting and they had it sized and ready to go less than 24 hours later. We could really see the value in what we purchased and will be lifelong patrons.

  • Alexis Gammon

We had a terrible experience with a jeweler in town getting my engagement ring, so we decided to explore other options. We went to Beard’s on a whim just to see how they would compare. From the moment we walked in we were greeted with a friendly face and given the most genuine, helpful customer assistance I have received in years. Bailey helped us find exactly what we wanted, and could afford, for our wedding bands and even helped with some outstanding issues with my ring from the other jeweler. There was no judgment or upselling, simply an effort to get us exactly what we needed. And I don’t want to forget to mention they offered us a discount for buying both our bands with them! I can’t recommend Beard’s highly enough!

  • Aaron Lesher

I think Beards is the best in town for diamonds. I've been coming here for 20 years and they stand behind their sales. You can always bring it back for 100% credit and get something else if you change your mind. They don't pressure you either. They are happy to help you shop, and then let you walk out without jumping all over you like some places do . That means a lot to me. My last purchase a couple weeks ago at the new Town Center location. They gave me a nice discount and I was comfortable with the purchase. I was looking at three options at three different prices and they put no pressure on me at all to buy the more expensive one. I appreciated that. There's a reason everyone comes to Beard's when they want diamonds.

  • Kimberly Kotek

I visited a heavily marketed jewelry store first and then thought it prudent to shop around to ensure I was getting the best I could for my budget. Funny enough, the heavily marketed jewelry store's saleswoman went on and on about how they are a direct diamond importer and there is no middle man so prices are lower, blah, blah, blah. But I left the store to ponder my purchase and ended up at Beards. They were very helpful and not salesy at all. I kind of felt like I was at a car dealership at the other store. Beards was able to provide me with a larger caret, better cut, and much better price than the other store! I highly recommend them as I have been very pleased with my experience so far.

  • Antonia Power

My fiancé (now husband) and I had been looking for an engagement ring for about a year. We just had the hardest time finding something that I loved that was also reasonably priced. The first time we went to Beards, I pretty much knew this was going to be the place. They told us they would be having a sale, when to come back and we would be happy with the outcome. We did as we were told and John out did himself. We then went back looking for two wedding bands to go on both sides of the engagement ring. John helped us out again and I honestly could not be happier. The service here is outstanding, they stand by their word and were just great all around. I highly recommend Beards Jewelry!

  • Zach Pike

I went to the Jacksonville Town Center location with high hopes of getting an engagement ring. The commercials for the five year no interest financing is what led up to my visit. Upon my arrival I was greeted and helped immediately, after gathering the reason for my visit the associate took me to the beginning of the ring counter and went case by case. There was no pressure and everyone I dealt with was very patient and kind. Once I found what fit my needs the associate made what I picked out fit my budget. I was very please with my buying experience and even more the finished product. I will definitely be a repeat customer and recommend Beard's to my friends and loved ones.

  • Todd Carlson

I have been dealing with them for many years and they always are great company to deal with. I don't go elsewhere as they are fair and responsive. Most recently, the setting on my wife's ring broke and they urgently had it fixed as I told them that we were going out of town two days later and they knew that she wanted her wedding ring on our trip. You may be able to find something less expensive of similar quality elsewhere but you will be hard pressed to find a company who sincerely cares about you and your experience as a customer. And even after the sale they will care about you as a customer should you need your ring cleaned and or repaired.

  • Rob P.

Where do I begin? Five star review upon five star review, and now I get it and am honored to be their customer. I went three different times searching for the right engagement ring with zero knowledge or experience, dealt with several different staff (including the owner once) and every single time I left feeling great and thinking that was the place I'd most likely end up. After visiting competitors and even looking online, they simply offered the best experience I could have hoped for. Thank you so much to Jennifer, Megan, Frank and John for bringing the absolute best to an exciting but also very nervous experience. You guys are amazing.

  • Katerina Palaj

After looking at several different places for the perfect ring, Beards was the one. This was a 5 year Wedding Anniversary gift from my husband and truthfully I had no idea what style I wanted. Grace helped us and she truly did a wonderful job, there was no pressure and when I told her the price range we wanted that's exactly what she showed us. Beards is our new jeweler and I couldnt be happier. Also typically when you go into jewelry stores with a little kid the aura changes which can make me feel uncomfortable, but not at Beards. The minute I walked in with my one and a half year old the atmosphere was welcoming! Thank you Beards!!

  • Ashley Ross

Wow, Wow, Wow! The level of customer service was beyond outstanding. I dropped off my antique engagement ring that had been shoddily repaired by another jeweler. The sales rep was so kind and understanding, and could tell I was nervous about trusting another store with the ring that was passed down from my husband’s grandmother. She had the jeweler come talk to me and their level of knowledge and care in that conversation put me at ease. In the end, the work was impeccable, and they explained every step of what was repaired when I picked it up. I cannot even express how grateful I am for Beard’s treating me like I was family.

  • J Hodges

I went to another store first (the one that always claims to be the best and lowest cost) just to see. Don’t believe them. Beard’s is so much better in service and cost. I purchased my wife’s engagement ring from Beard’s 14 years ago and just returned to look for diamond earrings. The selection was great and the sales team (Nora) was fantastic. They changed the backs per my request, but when I gave them to my wife she preferred the original backs. We went back to Beard’s and they gladly changed them back with no questions and at no cost. I don’t need to check elsewhere for fine jewelry in the future. Beard’s is our jeweler.

  • Kelly Hendel

Beard's did an outstanding job with our online purchase. We found the Tacori ring I wanted for Valentine's Day on their website, called to confirm the details regarding designer, size and stone and then exchanged some texts for visual confirmation. We were then able to call and place the order over the phone. This all happened the Friday before Valentine's Day and UPS delivered it on Valentine's Day! Madeleine was a pleasure to work with. She updated me via text when the item shipped, gave me the tracking number and sent a picture of the package right before UPS picked it up from them to make its way to NY. Many thanks!

  • Ray Proctor

Went to Beard's Jewelry in 04/2017 to have a customer made men's platinum and diamond ring. Immediately I was directed to Jim Shrader. I showed Jim a picture of something I liked. We talked about some changes and selected a stone. Within a week Jim had auto cad drawings of 2 different rings. Together we made a few changes and Jim made me a plastic cast of the ring to try on and make sure it was what I wanted. I approved and he begun the process of making something unique. The ring is amazing, the service is outstanding. We decided on 39 grams of platinum and a 1.75 carat emerald cut diamond. I could not be more happy.

  • Matt V

I have been shopping at this jeweler for over a decade, it is truly one of the most outstanding retailers in Jacksonville. I went in there today with a previous purchase I made that my wife was not completely thrilled about. Once again I received outstanding service and they found a better item to replace it with, and they exchanged at the full value of my prior purchase. To receive this kind of service when they are not even making a new sale is truly outstanding. It is comforting to spend your money in a place you know you will never have buyers remorse :-) Thank you again, I will continue to be a loyal customer.

  • Dee Nice

Beard's Jewelry is the best place to go for all your jewelry needs and especially diamond engagement rings. My husband purchased my engagement ring at Beard's 6 years ago, and it's been an incredible experience along with an absolutely stunning ring. The jewelry consultants are so helpful and knowledgeable. There's no pressure and they educate you to help you pick the perfect ring. I've used them to repair jewelry, and create new pieces with old jewelry. They have always exceeded my expectations at a very reasonable price. I can't say enough wonderful things about the service I've received at Beard's.

  • Bo Poland

I took my wife's engagement ring in to replace 2 lost diamonds. Bailey took my order and set it up for express service to be ready in time for our first anniversary. We actually received the call that it was ready 2 days early. Unfortunately we had to be out of town when our anniversary arrived as my wife was in hospital. When I called to let them know I was assured that I could come at my convenience. When I picked it up Bailey was again very courteous and helpful. The ring looks brand new and the price was almost half what I expected. Kudos to Beards and their excellent customer service.

  • Destinee Gregory

I have been a customer here for many years. Always receive amazing customer service with every encounter I’ve had here. I’ve have my wedding set sized, a diamond replaced, and my wedding set appraised. Recently they custom duplicated my very unique wedding band for the other side of my wedding set. It’s almost impossible to tell which band was there first. Having a family that was once in the jewelry business and knowing most of all of the Jewelers in town, Jim at Beard’s is by far the best in town. If you want to go somewhere where you are treated like family this is the place to go.

  • Eric Baskauskas JR

Picking a ring is something that took me a few months to do and I went to several different stores around Jacksonville/St.Aug/Orlando. Beard's had a better selection than most local and national stores. Global Diamonds started to advertise a lot when I was looking and checked them out, but was kind of put back by the quality and service. Nothing really compared to Beard's and they gave me a great deal. Even now that we're looking for wedding bands we shopped around and I still ended up at Beard's because they had the best looking rings for the best deal. I'm a Beard's man for life.

  • Josh Schrutt

I walked into this place after going to seven different jewelry stores and I was treated like the most important customer they ever had. This is remarkable because I was only buying a modest priced ring for my fiance. One of the owners was actually there and he went out of his way to help me even while he had many other customers to wait on that we're buying much more expensive things. They made me a customer for life. Not to mention the ring I bought was beautiful and it was less as inexpensive buy a large amount than all of the other jewelry stores I went to. Thank you so much.

  • Jared Thompson

I bought my wife’s engagement ring from Beard’s Jewelry, and the staff was so knowledgeable and helpful! A few months later I came back to look at wedding bands and got the same amazing customer service! They even gave us a great discount on my wife’s wedding band because we were repeat customers! After the wedding, my wife wanted to get her wedding and engagement rings soldered together, and Beard’s told us they’d do it for FREE!!!! The end result of the rings soldered together looks so beautiful. I recommend this place to everyone I know who is jewelry shopping.

  • Chris Fedor (Realtor)

The moment I bought my wife’s engagement ring at Beard’s Diamonds I knew I’d be back to buy her a 10th anniversary band, which John Lupo and team worked hard to ensure I would. Throughout the last decade, they’ve cleaned and maintained our wedding set, replaced/reset diamonds without question, and have taken the time to get to personally know us in the process. We could not be happier to give our highest compliments for the best experience during, after, and well beyond, the sale; they truly are the best. Oh, and the 10 year band… “Wow!” Her words, and mine!

  • Collins Sullivan

Our closest friends, who have shopped at Beard’s for years, referred us and we are so glad we took their advice and made the drive to Jacksonville. Megan worked with me over email / text prior and was very flexible, friendly, and consultative throughout the whole process. John, the owner, ordered other diamonds for me to consider and both him and Megan provided input and answered all my questions. Beard’s has tremendous service, quality, and selection and went over and beyond in also fixing two other rings. We are delighted and will certainly return!

  • Melvin Walker Jr

Best jewelry store in Jacksonville the customer service can't be beat. What I like most about this store is they stand behind their product from helping you find the best fit for your style and fashion till after the sale. With custom cleanings maintenance and their grow a diamond program a can't be beat. Also they have a wonderful financing deal that they offer right around the holidays take advantage if available. Located in the town center around other jewelry stores want you compare Bay camp baby. This is a must stop in your jewelry search.

  • Jay Brandt

One of the best experiences I've ever had in a jewelry store. We went in to get my wife's diamond earring fixed - the post had become misshapened and she'd lost the little piece that goes on the back to hold it all in. A very personable gentleman helped us, taking his time to fix the post right and find the right size piece for it, chatting happily to us the whole time. Made us feel like we were long-time customers on our first visit. On top of that, he only charged us $10. I don't need a jeweler often, but when I do, this is the place I'll go.

  • Kiley Ryals

My fiance bought my engagement ring there last year and I really love it. They made him feel comfortable (he didn't know anything going in) and weren't pushy at all. We recently bought our wedding bands there and have been so happy with the customer service. I've also had my ring re-sized twice already, for free, and it has been done so quickly both times. I bring it in all the time to get it cleaned and they are so accommodating and friendly every time. I have recommended them to all of our friends who are ring-shopping. They're great!

  • Winfred Morgan

The staff at Beards Jewelry are very friendly and you will be approached and helped immediately unlike other jewelry stores. The were extremely helpful with my engagement ring needs and went above and beyond when I had the wrong size originally and had to get it redone. I WILL be purchasing from them again and again and I have brought numerous friends who have also purchased from them already. The best customer service and choices of rings and diamonds that I have stepped into and to finish it off with the best prices!

  • Jenn Ames

Wonderful experience. I was having trouble finding a wedding band that went with my custom engagement ring. I went in and spoke with Jim Shrader about what could be done. He confidently told me that it would be no problem to make a custom removable band that interlocks with my engagement ring without covering any of the engraving. Boy did he deliver! It fits perfectly and looks gorgeous- exactly what I wanted. Also stayed right in the price range he quoted. I would highly recommend Jim for any of your jewelry needs.

  • Dana Dechman

We've been going to Beard's for our jewelry purchases for a few years now, and earlier this week we bought our wedding bands from them! They have consistently been phenomenal. My engagement ring was purchased through them and I take it in often for cleanings. We've gone to several other jewelry places around town but none seem to compare to Beard's. You see the same faces and everyone is always friendly and helpful. Thank you Beard's for years of amazing service and giving us a quality place we can trust!

  • Ali C

I went to see Ben at Beard's to get our wedding bands and had a fabulous experience! Ben's knowledge of the diamonds and different styles is unsurpassed. He took great care of my husband and myself! He also helped my husband pick out a beautiful diamond cross for my birthday and the quality of diamonds are unrivaled to anything else on the market. Beard's, not only, has supreme quality, but they also have very affordable jewelry. I will definitely be sending my husband to see Ben again in the near future!

  • Guy A

Nathan transferred a black diamond from a really rough setting into a new pendant for my wife. He did an outstanding job helping us pick the right setting, necklace & correct length. The overall price was very reasonable, and it was exactly what he quoted (no hidden fees). Beards went so far as to produce an appraisal so I could include it on my insurance policy. I am thoroughly impressed by Beards customer service, quality workmanship and pricing. I highly recommend Beards for all your jewelry needs!

  • Michelle Davert

My fiancé and I went here to look at engagement rings and we were pleasantly surprised with the wide selection they had. I walked in thinking I wasn't going to find something I loved that day, but as it turns out I did! Jennifer was amazing! She is very patient and helped us find my dream ring. The day we went back to pick out a diamond she again helped us and was able to keep us within our budget without sacrificing quality. I highly recommend Beard's and we will be going back for our wedding bands.

  • Savannah Huffman

This place is amazing! My husband and I were in the market for a wedding ring set last year. After going to Diamonds Direct we went to Beards and were a lot happier with their prices. They also offer certain perks like getting your rings soldered together for free after the wedding if you bought the set from them. Pricing, selection, and customer service are all great. My husband and I are very happy with our Beards experience and will return to this location for our future jewelry needs.

  • Jennifer Ninham

Beard's is by far the best jeweler ever! John and his entire team is absolutely amazing to work with and will take whatever time needed to make sure you get exactly what you want. They truly want you to be 100% satisfied with your selection and will not stop assisting you until you are smiling ear to ear. You will be amazed at the service when you go to Beard's. The quality if their jewelry in unparalleled to any other jeweler. You won't be disappointed.

  • Alexander Paulsen

I have to say that this was probably the best jewelry buying experience my wife and I have ever had. Beards Jewelry and especially Paul practically bent over backwards to please us and get us the stone we wanted at a price we could not turn down. The level of customer service here is second to none, and the quality of their product is head and shoulders above the competition. We are beyond pleased. We have nothing but the highest praise for this store.

  • Karl Mason Johnston

I worked with Beard’s on an engagement ring purchase and can’t say enough good things about them. I will be sending everyone I know to Beards. It was my first major jewelry purchase, and I was a bit worried about the whole process. I worked with Ben, and he was honest, responsive, and transparent the entire time. Most importantly, at no time did I feel pressured to purchase anything or any specific stone. Thanks again to everyone at Beard’s Jewelry!!

  • Olivia Jones

It is such a pleasure shopping at Beard’s. The best selection coupled with the best customer service - they really treat you like family here. My husband and I will be forever customers, we have been a customer for the past few years and always have the best experience. Ben has been so helpful, last time I wasn’t quite sure the exact style I wanted and he took the time to really help me pick and told me the latest styles. You can’t go wrong here!

  • L. Damiani

Outstanding experience! We have shopped around at many different jewelers and no one comes close to the quality, value and customer service that Paul, David and the rest of the beards team provide. Exceptional jewelry at fair prices. They always go above and beyond to ensure satisfaction even post sale. I cannot say enough about the service I receive here. I am a loyal customer and will exclusively shop here even though I now live out of state.

  • steven ritter

My wife and I worked with John. He did not have what we wanted on hand but made a promise that he would get what we wanted at the budget we had set. He did keep his promise and today delivered a beautiful stone to us within all parameters to which we agreed. The only issue was that his price was actually $1,500 less than what we were prepared to pay. This was a total surprise and a tribute to his honesty. You cannot go wrong at Beards.

  • Daphne Ferrin

Best bench jeweler and customer service I have ever experienced! Two diamonds replaced, scratches and discoloration removed, all in 20 minutes while we waited. To top it off they did it all as a complementary service! We did not purchase my engagement ring from Beard's, but they treated us as though we had. I have been looking for a good jeweler in town and I have found more than I could ask for at Beard's jewelry at the Town Center.

  • Jenna Piatak

THE BEST IN THE BIZ!! I went in before my engagement with my fiancé and wanted a custom a ring. John knew exactly what I wanted and created the most beautiful ring I have ever seen. I felt beyond special and couldn't imagine a more perfect ring if I tried. Since then I have gone back to purchase a tennis bracelet and diamond hoops... they have the best quality diamonds and great prices! I will be loyal to Beards forever!

  • Becky Martinez

Every time I go to Beard's, I have had a good experience. They do not pressure you into purchasing, but also give you any information you may need to make purchasing something special a breeze. They have repaired jewelry for me, custome made jewelry for me, and my wedding ring set came from them as well. I've dealt with different people each time, and experienced great customer service across the board. Love them!

  • Jennifer Johansen Castro

The salesman, David was very helpful. He listened to my questions and was very helpful. I ordered a ring and had buyers remorse later that night. Went back the next day, met with David again and had no problem canceling the transaction. After looking at other rings, I purchased my future husbands wedding band. I look forward to receiving his ring and making any future jewelry purchases from Beard's Jewelry.

  • Alejandro Morales

My girlfriend and I went to Beards to look at engagement rings this past Saturday. We were greeted by Tracey who welcomed us as soon as we entered. She was very sweet and helped us with exactly what we needed! We already knew what ring wanted and she helped us get it for the price we wanted. I Definitely would recommend, we had a wonderful experience! I am so happy I was able to get her dream ring!!

  • Donald Mcguire

Welcomed in to store immediately and professionally. Courteous and helpful. Store clean and organized in way to best promote the Jewelery in stock. You could easily be bedazzled. Only short coming I experienced was maybe in the appraisal detailing the marquee diamond engagement ring I had them repair. Details or description of it were minimal at best. Leaving some elements out that affect its value.

  • Lindsay Philips

There are not enough great things I can say about our experience with Beard's! The staff is amazing and will go above and beyond to make sure you are completely happy and comfortable with your purchase. We were so happy with our first experience purchasing our wedding bands that we went back for our next jewelry purchase and will continue to shop st Beard's for all of our future jewelry purchases.

  • Penny Metzkes

John, Paul and Ringo(aka Mark) were great. They worked with me on getting the right value and quality I was looking for. John did a fantastic job of making sure everything was perfect. We even had a little issue after the sale and it was handled perfectly! I highly recommend Beard's and, more importantly, the team of folks that work there. My wife loved her ring. Thanks for a great experience!

  • Jason Lootens

Have always had great experiences with Beard's. I purchased my wife's engagement and wedding rings there. She recently developed a gold allergy and we needed to get the rings remade in platinum. We also now live in IL. Jim and Mark have been great with making sure the rings were returned to Beard's so they could begin working on making them in the new settings. I highly recommend Beard's!

  • Junk Mail

Our experience at Beard's has been exceptional. After having shopped locally at all stores and even in London while on vacation, we were blown away by the superior service and ability to provide top quality combined with the best pricing and customer service we've seen here in Jacksonville. We always know Beard's will take care of our every need and they absolutely value their customers!

  • Peter Sleiman

Beard’s Jewelry is one of a kind. The Lupo’s and everyone at Beard’s are unbelievably patient, helpful and most importantly, honest. The attentiveness to the customer is unprecedented and the shopping experience with them is easy and understandable. You leave there feeling educated about the process and feeling good about your purchase! I wouldn’t recommend going anywhere else.

  • Bambi Jackson

I visited Beard's Jewelry today to make a purchase . The staff was very helpful and professional, and they worked with me as I made several changes to my custom design. Changes were made, and staff remained patient. They were ALL very knowledgeable about various stones as well their other pieces. I recommend Beard's Jewelry as they offer you professionalism and quality!

  • Lindsey Mitcham

We purchased my custom engagement ring and band from Beard’s five years ago! We had a fabulous buying experience! We live in the Atlanta area and have been customers of this store ever since! Well worth the drive to get exceptional service, knowledge and competitive prices. Their endless selection cannot be matched! We will be life long customers, that is for certain!

  • Michael Franklin

Overall we are very happy with our purchase of a pair of diamond earrings. We wanted higher quality diamonds and that is exactly what we received. The reason for the 4 star review is the length of time that we stood around unassisted when we first arrived. A good 20 minutes passed before anyone approached us and customers who came in after us were assisted before us.

  • Lola Fryman

I was referred to Beard's by a friend that I work with and am very happy that we checked it out. It was such a pleasure - my husband and I immediately felt welcomed. John delivered the utmost customer service. I'm anxiously awaiting the completion of my wedding set and am excited to see the finished product. I will be a repeat customer and would definitely recommend.

  • Debrah Davis

Wouldn't replace watch battery. Went to Jared's instead. Jared's has great service -- with helpful and friendly staff. Plan to return next week and purchase beautiful diamond ring that has a vintage look. They replaced my battery while I waited, cleaned my watch and rings, and took me patiently throughout the store in response to my requests. Jared's gets 5 stars.

  • Arnita Palmer

Beards Jewelry is EXCELLENT compared to other jewelry stores. They are very professional there's no rushing they take time with you in regards to viewing as well as purchasing. We went in to look at GIA certified diamonds and wedding settings. We advised what we were looking for. Mark was awesome and with us. We felt very comfortable and I LOVE MY RING!!!

  • Laura B

LOVE BEARD's! Went to Beard's to purchase my engagement ring. Selection of stones and settings was fabulous, staff was great, helpful but not overbearing, price was the best in North Florida. Can't say enough how thrilled I am with my ring. Beard's has won me over as a lifetime customer. ALL of my future jewelry purchases will be from Beard's. Thank you!

  • John Anthony

Excellent customer service, selection, and price! I am highly satisfied with all aspects of my purchase. My fiancée loved the ring, and enjoyed the atmosphere while looking as well. Beard's Jewelry made the experience enjoyable and were not pressuring in any way. I highly recommend this store, and I will be a return customer for future purchases.

  • R B

Professional staff. Owner gave me a steeply discounted and fair price for a beautiful wedding band. ultimately, I returned the ring but Beards refunded my money in a friendly and professional manner, not sleazy sales people like you find at many of the "discount" stores. I recommend beards for their quality, prices, and customer service.

  • M Dancer

had a great experience with John and Paul who took the time to offer and followup on our engagement and wedding rings. This is for our 20th anniversary replacing our original set with 7.55 diamond total weight set. it is beautiful and they made the set they way we wanted it. highly recommend Beards for quality which we were looking for.

  • Jaclyn Collins

Very reasonable prices offered for jewelry repair services--$100 lower than nearby competition. I dropped my items off late Friday and they were ready for pick up on the following Monday. Other places said it would take 1-2 weeks. Great customer service and will be going straight to them for any future jewelry purchases or repairs.

  • Eddie Cooper

My new bride Angela & I left Beards’ Matthew Hickman was our new hero. His professionalism drew us to him, and his knowledge & expertise won us over. We’d like Matthew to give others same experience we had & more. It’s Always the person which wins you over. Truly great & fair Jeweler. God bless you, sir & serious thanks too! …

  • Matt

I made the mistake of buying a couple of wedding bands here about 5 years ago. Over the last 3-4 years they have spam texted me hundreds of times from all different numbers most of which aren't even real numbers. There is no unsubscribe option and they dont reply to any of my requests to stop the spam. Its been a real nightmare!

  • April H

The best jewelry store I've been too. The selection of diamonds is unbelievable. I've never seen so many diamonds in one store. They have any size and shape you're looking for. It's incredible. And if that's not enough, the staff treats you like family too. There's no pressure at Beard's. This is the place to buy jewelry.

  • Aaron Dobis

I have been shopping at Beard's Jewelry for over twenty years and is the only place I will buy my jewelry from. I know I will get great quality at a great price with great service. Even though I live in Maryland now, I still buy from Beard's and I couldn't be more pleased with my recent purchase. I highly recommend them.

  • Mitch Fandel

The only place I’ll shop and refer to my friends and family. Ben and John and their team are first class. They always make me feel like family when I come in. Their selection, pricing and most importantly, customer service cannot be matched. Do yourself a favor and shop at Beards for all your jewelry needs!

  • Kamryn St. Thomas

This was my first time using Beards, but my sister recommended it after the amazing work they did creating her engagement ring out of a family heirloom. They repaired my wedding ring (that I did not buy from them, yet they treated it as such) and I got it back sparkling like new! Definitely recommend.

  • Travis Whitmill

Brett Livesey and the Beard's team were incredibly helpful during my purchase experience. Diamonds were new to me and they were extremely helpful/knowledgeable, making my purchase seamless and transparent. I would recommend family and friends to work with Brett and his team. Many thanks!

  • Kris

Visited this establishment at 6:50pm 2 days prior to Christmas. They close at 7pm (even during Holidays), at 6:50 every piece of jewelry is already locked in the safe and the employees treated me like a nuisance. Spent $14k with awesome people across the street instead!!!

  • Jan Ketchum

My fiance and I were very impressed. Jennifer was great to work with. We had gone to a few jewelry stores in town, where the staff were super pushy. We really liked that Jennifer have us some time alone to discuss our purchase without lingering nearby. A huge plus for us.

  • Nichole Oswald

I went in and met with a sales woman named Grace. She was absolutely amazing! She was polite, extremely helpful and professional! I needed up with 3 rings and a necklace and the price for the quality of the jewelry was amazing! I will not go anywhere else for jewelry!

  • Brett Bailey

Sales rep was very knowledgeable and I did not feel like I was being taken advantage of, as I know nothing about the diamond jewelry business. Price was fair and I feel she will love what I’ve bought. Thanks Beard’s Jewelery for an excellent buying experience.

  • Meghan Sink

We had a great experience at Beard's while looking at wedding bands. The lady who helped us was knowledgeable and took her time to help us select the perfect band. I ended up purchasing my band at a great price. We will definitely recommend Beard's to others!

  • Robert Eshelman, CCIM

It’s a difficult time to be buying an engagement ring, but Ben and everyone else at Beards made it super easy! They have me a great deal and I would highly recommend them to anyone else looking... most importantly, she was blown away, and she said yes!

  • Joe Gager

Walked into Beards looking to upgrade my wife's wedding set. We spent maybe an hour going over options and designs. Choose a great set and the owner assisted with the price and had the ring ready for us the next day. Great place and highly recommended.

  • Libette G

Went in to look for a wedding rings and everyone was polite and understood that I was just looking. I fell in love with a ring so I went back ready to buy with my fiancé and parents. Jennifer Turner helped us and was wonderful. She was very

  • Mitchell Rackliff

Came here looking for a ring for my wife. The staff was great to deal with. Very kind and understanding to what I needed. Even when the diamond that I was looking for fell through. They were able to help me find something better. The owner

  • Jess Arnold

Very, very disappointing experience with Beard’s. Made a substantial purchase in the form of an engagement ring and two wedding bands. When going in for service (ring cleaning), we were treated horribly! Upon letting the service associate

  • taylor king

James Shrader with Beards is the absolute best in the business! My family has been going to him specifically for years. He is the most knowledgeable, professional, creative and most importantly kind. He genuinely wants to help out in any

  • Julie Forbell

I have had the greatest service. I've brought multiple pieces of jewelry there to get adjusted or completely changed to style. Every time Ive gotten it back, I am extremely impressed and surprised they look even better than I would have

  • Rachel K

My fiancée and I went in after being totally turned off at Jared by a pushy sales associate. We were greeted by John L. upon entering. He was very attentive without being pushy and listened to what we wanted... and delivered. We were

  • atlantic east coast

I searched approximately ten jewelry stores in the Jacksonville area looking for the perfect stone to upgrade my wife's ring for our thirtieth anniversary. I found an amazing diamond at Beards that was bigger, better grade and less

  • Curt Neargarder

Best place to get an engagement ring in Jax! I went to almost every Jewelry store and Beards by far offered the best selection, best prices, and best sales reps. My fiance gets compliments on her ring all the time- shop here!

  • Nixon Laroche

The staff at Beards is amazing, everyone there made my experience unforgettable. John is very welcoming and knowledgeable and he will ensure you leave satisfied with your product! Perfect place to shop for engagement rings!!

  • Jodi Seitlin

Mark helped us design the perfect engagement and wedding rings. Never felt like we were being uphold. All around great experience and value. We’re thrilled that we chose to trust Beards with our wedding rings!

  • Lynn Cooney

We only buy our jewelry from Beards. The price is great and the customer service is excellent! They have been our jeweler for over 8 years. And we first shopped with them because some friends referred us.

  • Mike

I had an unbelievably amazing experience with the staff at Beards. Everyone was very kind, patient, knowledgeable and it was a stress free experience for me. Locally owned makes all the difference.

  • Riley Glynn

Brett at Beards is the absolute best! Not only did he help my fiancé pick out a GORGEOUS engagement ring for me, but he has since then helped us both pick out our bands. During the sale process

  • Richard D. D'Ortenzio

Me and my gf came here to check out some rings and we were floored. Rachel showed us some very fine rings and of course fell in love with most of them. Will come again and maybe purchase :)

  • Ryan Glisson

Top Marks across the board. Great selection, common pieces and unique pieces of jewelry. With reasonable prices. This is a place you can come to to find a piece that you are proud of and

  • Meilani Gonzales

Grace helped my fiancé and I find our wedding bands. She was extremely patient and offered amazing suggestions. Beards offers a large selection for both men and women.

  • Bp Perfido

Beautiful jewelry and a large selection of just about every type of jewelry you could ever imagine.......

  • Gamal Lyons

Beards is always a Great place to shop, so we brought several rings to re-size, Great service!

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