Beckton Post Office is a Post office located at 11, Mary Rose Mall, Frobisher Rd, London E6 5LX, United Kingdom. It has received 76 reviews with an average rating of 2.4 stars.
Monday | 9AM-5PM |
---|---|
Tuesday | 9AM-5PM |
Wednesday | 9AM-5PM |
Thursday | 9AM-1PM |
Friday | Closed |
Saturday | 9AM-5PM |
Sunday | 9AM-5PM |
The address of Beckton Post Office: 11, Mary Rose Mall, Frobisher Rd, London E6 5LX, United Kingdom
Beckton Post Office has 2.4 stars from 76 reviews
Post office
"Rude, unreasonable, unhelpful, hypocritical staff with double standards, who constantly make up their own rules"
"30/12/19 at 1400 appx my prepred parcels were scanned which were wrapped in shrink wrap film"
"I find staff working really hard at this post office, its gets very busy around lunch times"
"I absolutely agree with Ray London’s comment below! I have been using this post office for years and am always left completely outraged by how stuck up and rude the staff are"
"Staff is heartless and rude! They work like robots and have no comon sense! Today I did swear to my self that wouldn't never go back to this place again! Is a shame that after many years of using this post office I am force to find another alternative!"
Rude, unreasonable, unhelpful, hypocritical staff with double standards, who constantly make up their own rules. They are taking advantage of the location - if there was another postoffice nearby I sincerely doubt anybody would use this one. Post office should seriously look at the practices here, they are unbelievable. -1 Star!
30/12/19 at 1400 appx my prepred parcels were scanned which were wrapped in shrink wrap film. But upon collecting she refused to accept and asked me to put cellotape on them. i went to Asda spend time there. did bought tape and upon coming back had to be in queue again. i found them unfriendly and not courtious.
I find staff working really hard at this post office, its gets very busy around lunch times. I have always had efficient and professional servic.last minute I was looking for curruncey and they introduced with travel money card which is really helpful . Thanks for being a great local post office.
I absolutely agree with Ray London’s comment below! I have been using this post office for years and am always left completely outraged by how stuck up and rude the staff are. I work in customer service and could definitely teach these people a thing or two like the golden rule...SMILE!
Staff is heartless and rude! They work like robots and have no comon sense! Today I did swear to my self that wouldn't never go back to this place again! Is a shame that after many years of using this post office I am force to find another alternative!
I have used this Post Office many times for convenience as I shop in Asda. However, two of the regular staff really do need some customer service training. Rarely do you receive a welcome or a smile and worst still, they don't appear to
The ladies at the post office are lovely and always so helpful and attentive. Service with a smile and they recognise their regular customers and have a chat... The man who works there is just rude and always seems in a bad mood he
APPALLING DOESN'T QUANTIFY THE SERVICE I RECEIVED FROM THIS BRANCH. I agree completely with every negative feedback on here. This post office is the only post office i know where staffs think it's okay to be rude for no absolute
The woman is so unhelpful it’s abysmal. She refuses to help (even when it’s an issue that would be easy for her to fix). I went to another post office 5 minutes down the road and my issue was fixed in 5 minutes. Ridiculous.
Very rude staff here. I’ve noticed that they treat the place like a family business rather than a publics post office. 5th or 6th time using their facilities and I think I’ll try a different next time I need a post office.
Just visited and told by the rude chap at the other side of the counter that I can't pay cash into a Santander account post offices don't allow it and was then told to go to the bank. Thanks for your lack of assistance.
I have seen a couple of people comment here on how rude some members of their staff are and I must say I completely agree. I made a mistakes filling out something and the person attending to me said
Been going same branch from years to send money overseas and every other services I need from post office. Always proffesinal and accurate, never had trouble with any parcel or transactions.
Always busy, line out the door. The staff speak down on you. Especially the bold man. Very rude. Don't expect any exceptional service, just in and out. Good thing is long opening hours.
Hidden inside the Asda supermarket complex. Not easy to find if youre not local/didn't know that. That said, quick queue, efficient staff... Able to do Cash deposit in no time at all.
The service is very quick but some staff the old Indian man who served me was so rude I felt like I was doing something wrong by posting a parcel. He needs customer service skills
Nice friendly staff. Mostly served by the ladies who are patient and cheerful. Never feel awkward bringing my parcels here on a daily basis unlike some other post offices.
Waited in the que for ages, went to the cashier to put money in to my Barclay account. She said she cant process my transaction, I asked why she said she cant tell me,
Busy, nice staff, able to deliver any letter/parcel but also selling medical items and also Covid-Vaccine or Covid Booster (if got appointment), plus really clean
Eastern European woman today 3/2/20 serving at the lottery desk was on her phone texting whilst I stood Infront awaiting for her to acknowledge and serve me!
I was in the post office on Saturday and this lovely lady attended to me .She was professional , respectful and attended to me politely .What a polite lady
If i could leave zero stars i would Came in with this amazon return and boss man refused to take it because he had ‘no space’ waste of my time
Polite, professional and efficient staff. Premises always clean and tidy. Also has the convenience of limited shop and pharmacy facilities.
Realy bad customer service! It's a shame because I have lived in the area for 30 years and I am disabled so can not travel further.
They all are very rude and unprofessional. Always they did a mistake. Please don't deal specifically with the ladies.
I post my esty orders for the past year,the service is amazing, the staffs are very nice, polite and really helpful.
You need to wait like 30 minutes even when they’re 4-5 persons. So lazy and slow. Every time they are so rude.
The staff here are nice and all my parcels sent from this royal mail post office arrives on time. Thanks!
As at 11/08/2023, staff is friendly, very polite, also convenient location
This place needs change. Staff rude unhelpful. Really disappointed.
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