Beckton Post Office

76 reviews

11, Mary Rose Mall, Frobisher Rd, London E6 5LX, United Kingdom

www.postoffice.co.uk

+443456112970

About

Beckton Post Office is a Post office located at 11, Mary Rose Mall, Frobisher Rd, London E6 5LX, United Kingdom. It has received 76 reviews with an average rating of 2.4 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday9AM-1PM
FridayClosed
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Beckton Post Office: 11, Mary Rose Mall, Frobisher Rd, London E6 5LX, United Kingdom

  • Beckton Post Office has 2.4 stars from 76 reviews

  • Post office

  • "Rude, unreasonable, unhelpful, hypocritical staff with double standards, who constantly make up their own rules"

    "30/12/19 at 1400 appx my prepred parcels were scanned which were wrapped in shrink wrap film"

    "I find staff working really hard at this post office, its gets very busy around lunch times"

    "I absolutely agree with Ray London’s comment below! I have been using this post office for years and am always left completely outraged by how stuck up and rude the staff are"

    "Staff is heartless and rude! They work like robots and have no comon sense! Today I did swear to my self that wouldn't never go back to this place again! Is a shame that after many years of using this post office I am force to find another alternative!"

Reviews

  • Amarjeezy

Rude, unreasonable, unhelpful, hypocritical staff with double standards, who constantly make up their own rules. They are taking advantage of the location - if there was another postoffice nearby I sincerely doubt anybody would use this one. Post office should seriously look at the practices here, they are unbelievable. -1 Star!

  • Muhammad Aslam

30/12/19 at 1400 appx my prepred parcels were scanned which were wrapped in shrink wrap film. But upon collecting she refused to accept and asked me to put cellotape on them. i went to Asda spend time there. did bought tape and upon coming back had to be in queue again. i found them unfriendly and not courtious.

  • naina Soni

I find staff working really hard at this post office, its gets very busy around lunch times. I have always had efficient and professional servic.last minute I was looking for curruncey and they introduced with travel money card which is really helpful . Thanks for being a great local post office.

  • Sira Hussain

I absolutely agree with Ray London’s comment below! I have been using this post office for years and am always left completely outraged by how stuck up and rude the staff are. I work in customer service and could definitely teach these people a thing or two like the golden rule...SMILE!

  • Maria Vankirk

Staff is heartless and rude! They work like robots and have no comon sense! Today I did swear to my self that wouldn't never go back to this place again! Is a shame that after many years of using this post office I am force to find another alternative!

  • Ray London

I have used this Post Office many times for convenience as I shop in Asda. However, two of the regular staff really do need some customer service training. Rarely do you receive a welcome or a smile and worst still, they don't appear to

  • samina qureshi

The ladies at the post office are lovely and always so helpful and attentive. Service with a smile and they recognise their regular customers and have a chat... The man who works there is just rude and always seems in a bad mood he

  • BOBO INTERNATIONAL

APPALLING DOESN'T QUANTIFY THE SERVICE I RECEIVED FROM THIS BRANCH. I agree completely with every negative feedback on here. This post office is the only post office i know where staffs think it's okay to be rude for no absolute

  • S S

The woman is so unhelpful it’s abysmal. She refuses to help (even when it’s an issue that would be easy for her to fix). I went to another post office 5 minutes down the road and my issue was fixed in 5 minutes. Ridiculous.

  • Lorraine McKenzie

Very rude staff here. I’ve noticed that they treat the place like a family business rather than a publics post office. 5th or 6th time using their facilities and I think I’ll try a different next time I need a post office.

  • Nick

Just visited and told by the rude chap at the other side of the counter that I can't pay cash into a Santander account post offices don't allow it and was then told to go to the bank. Thanks for your lack of assistance.

  • Aliu

I have seen a couple of people comment here on how rude some members of their staff are and I must say I completely agree. I made a mistakes filling out something and the person attending to me said

  • Miss6218

Been going same branch from years to send money overseas and every other services I need from post office. Always proffesinal and accurate, never had trouble with any parcel or transactions.

  • Amir Amir

Always busy, line out the door. The staff speak down on you. Especially the bold man. Very rude. Don't expect any exceptional service, just in and out. Good thing is long opening hours.

  • Tarun Yadav

Hidden inside the Asda supermarket complex. Not easy to find if youre not local/didn't know that. That said, quick queue, efficient staff... Able to do Cash deposit in no time at all.

  • Mand Aggarwal

The service is very quick but some staff the old Indian man who served me was so rude I felt like I was doing something wrong by posting a parcel. He needs customer service skills

  • Al

Nice friendly staff. Mostly served by the ladies who are patient and cheerful. Never feel awkward bringing my parcels here on a daily basis unlike some other post offices.

  • Reede motor Cars ltd

Waited in the que for ages, went to the cashier to put money in to my Barclay account. She said she cant process my transaction, I asked why she said she cant tell me,

  • Jason Wilkinson

Busy, nice staff, able to deliver any letter/parcel but also selling medical items and also Covid-Vaccine or Covid Booster (if got appointment), plus really clean

  • Makeda J

Eastern European woman today 3/2/20 serving at the lottery desk was on her phone texting whilst I stood Infront awaiting for her to acknowledge and serve me!

  • Susan Kalejaiye

I was in the post office on Saturday and this lovely lady attended to me .She was professional , respectful and attended to me politely .What a polite lady

  • Peter

If i could leave zero stars i would Came in with this amazon return and boss man refused to take it because he had ‘no space’ waste of my time

  • Moochi Haumea

Polite, professional and efficient staff. Premises always clean and tidy. Also has the convenience of limited shop and pharmacy facilities.

  • Mim Khan

Realy bad customer service! It's a shame because I have lived in the area for 30 years and I am disabled so can not travel further.

  • Azhar Hussain

They all are very rude and unprofessional. Always they did a mistake. Please don't deal specifically with the ladies.

  • Folusho

I post my esty orders for the past year,the service is amazing, the staffs are very nice, polite and really helpful.

  • Monnie FV

You need to wait like 30 minutes even when they’re 4-5 persons. So lazy and slow. Every time they are so rude.

  • Shawn

The staff here are nice and all my parcels sent from this royal mail post office arrives on time. Thanks!

  • Anastasia Krutova

As at 11/08/2023, staff is friendly, very polite, also convenient location

  • Algis Smailys

This place needs change. Staff rude unhelpful. Really disappointed.

Similar places

Regent Street St. James’s Post Office (Ryman)

2602 reviews

11 Regent Street Saint James's, St. James's, London SW1Y 4LR, United Kingdom

Edgware Road Post Office

2161 reviews

354, 356 Edgware Rd, London W2 1BG, United Kingdom

Walworth Post Office

642 reviews

234, 236 Walworth Rd, London SE17 1JD, United Kingdom

Canary Wharf Post Office

622 reviews

5, Chancellor Passage, Cabot Square, London E14 4PA, United Kingdom

Finsbury Park Post Office

536 reviews

290 Seven Sisters Rd, Finsbury Park, London N4 2AB, United Kingdom

Holborn Post Office

462 reviews

181 High Holborn, London WC1V 7RL, United Kingdom

Queensway Post Office

435 reviews

118-120 Queensway, London W2 6LT, United Kingdom

Gloucester Road Post Office

419 reviews

118 Gloucester Rd, South Kensington, London SW7 4PH, United Kingdom

Brixton Road Post Office

417 reviews

68 Brixton Rd, London SW9 6BH, United Kingdom

Mile End Post Office

372 reviews

Unit 2, Bleadon House, 13 Burdett Rd, Bow, London E3 4TU, United Kingdom