I've booked van insurance via comparethemarket.com after validation phone call they lifted up insurance price for extra £1400, accusing me that I haven't put my car collision in the details which was not true. I purchase with different company with all details for £1500 less, and they charged me £50 for cancelation! Not recommend!

Trying to renew my policy after Bedford contacted me. No reply on phone. No reply on email. Can only surmise they have no-one answering their phones or emails. They won't last long in the present climate if this is how they treat good customers. I have till the 14th October which at least gives me time to find an alternative.

Steer clear. Once I'd paid my premium I found them very difficult to contact and very unhelpful when I did eventually get a response. Then suddenly 2 weeks before renewal date they were all over me like a rash, spamming me 3 times a day by

Not happy at all as Han my Peugeot 308 on cover a car valued at around £4500, it broke down so took it off road until repaired and changed policy onto a cheaper runaround car worth £600, but still clean and road legal. This change was only

terrible to get a hold of for a claim. Put on hold for over an hour until out of hours office come into play, refused to setup a new claim until I asked for another team member to handle my claim. Automated call backs with no one on the

I compared my landlords insurance and it was around £80 cheaper than reputed insurance companies via comparison site, but choose to go through the property quote direct and bought the insurance on 07/08/2023. Over a week later policy

Cancelled my policy and was expecting a refund for the remainder of unsure insurance. Wrong, was charged £90 to cancel the policy. Assuming this took 1 second to hit the cancel button means an hourly rate of £324,000. Not bad. Always

Avoid. I don't normally leave bad reviews, I try not to say anything if I don't have anything good to say. Policy was nothing in comparison to the competition. Whole experience felt like the customer is the enemy, to be treated with

Would definitely not recommend this company(Right sure, bedford insurance)very deceiving should have checked the reviews before as i can see i am not the only one who has had this issue, took out a policy after getting a quote from

I recently got a quote for home and contents insurance and was careful to be accurate giving details to the Bedford representative. I got a good price and purchased the insurance package. It was good thing that I checked my details

First time using this company and will be recommending them to others. The website was easy to use and I was able to get exactly what I wanted. Very pleased! Best of all it was half the price of my original renewal. Thank you!

After searching the internet for competitive quotes Bedford Insurance quote was by far the most competitive price for a similar product and as a first time customer I received a special discount so I was very pleased.

Have been on up until recently. Had to cancel a policy and they just keep telling me they have processed the refund. It hasn't arrived 2 weeks later and costing more in calls chasing it. They are not interested.

I would like to say a big thank you to Bedford insurance for the professional way that my new insurance policy with them was carried out.. All people that I have dealt with within the company have been really

Absolutely terrible service. I emailed more than a week ago to cancel a policy and had no reply so I telephoned them and spoke to one of their team who barely seemed awake. I asked when

25% increase for my landlord insurance for 2022, Wow, been with then for 5 years, no claims in that time, how not to treat loyal customers. Found another supplier at a 26% savings.

Do not even think about going with this company! They are part of rightsure insurance services and they are a law to themselves! I can’t recommend going elsewhere enough!

Shoking, Shoking, Shoking So bad experience with that people. Looks like there is only few people working for and get to them it's really

Absolute rubbish company. When you need to make a claim they just pass you around the houses and offer no help whatsoever. Avoid!

Fantastic to deal with, always there for everything to do with insurance