Best Buy is a Electronics store located at 5401 Bd des Galeries, Québec, QC G2K 1N4, Canada. It has received 1771 reviews with an average rating of 3.8 stars.
Monday | 10AM-9PM |
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Tuesday | 9AM-9PM |
Wednesday | 9AM-5PM |
Thursday | 9AM-5PM |
Friday | 9AM-9PM |
Saturday | 9AM-9PM |
Sunday | 9AM-9PM |
The address of Best Buy: 5401 Bd des Galeries, Québec, QC G2K 1N4, Canada
Best Buy has 3.8 stars from 1771 reviews
Electronics store
"Probably the worst best buy location I have ever been to"
"Worst costumer service ever"
"As long as what you have buy is working, it`s fine"
"Massive place with a lot of products, but the service can be genuinely bad"
"I went last weekend to see a movie at the IMAX"
Probably the worst best buy location I have ever been to. Not only is it almost impossible to get staff to help you because they are either not around or just busy talking to each other and friends but even if you do get one of them by grabbing them as they walk buy you and ask them a question....chances are they will point you in the wrong direction. This is not a one time visit review but a multiple visit with the same result. Also they have very little in Stock, a lot of shelves look empty.
Worst costumer service ever. I'm standing for almost half an hour in front of the mobile desk, there are only two people to serve the clients, they are taking ages to finish and there is absolutely no one else to come and ask if I need anything (including the two that are working, they could at least acknowledge me and say they would talk to me soon, but they show no sign that they have any concern to help me)
As long as what you have buy is working, it`s fine. After if anything happen... they send you to the company website / phone and that`s where they are pretty bad. They never do anything at the store itself, I am very unsatisfied !!! Never again !!!! I prefer to paid more and have service !!!
Massive place with a lot of products, but the service can be genuinely bad. We were waiting in the line for checkout and all the cashiers finished with their clients and just left. Someone ended up seeing us and we were able to checkout but it was nevertheless a bad experience
I went last weekend to see a movie at the IMAX. I stopped by Best Buy before to find what to buy with my gift cards from their store. I've been thinking about getting a camera for a long time. Samuel, one of the representatives, recommended
I purchased a television online for which I chose in-store pickup. When I unboxed the TV I noticed that it did not have any cardboard on the sides or any screen protector. I called Best Buy and they told me this is normal because the new
Worst staff, Worst delivery, Worst attitude. they are totally irresponsible in everyway. no one speak English here, Never had any help from staff, they just told me to wait, I had to leave after one hour waiting FOR HELP. One day other
I wait for my purchase from 7:30 and someone tell me that there are lots of snow in the road, they couldn’t come. And I will show the road if there are so much snow. I don’t like their delivery system. They are Irresponsibility!!!
Terrible customer service, no one wanted to take responsibility of my problem with a faulty product I had purchased from this store.i was made to come back day after day before anyone would look at it. Don't risk the headaches
You can buy a lot of good electronics and appliances there but not all the workers know what they sell. Several times I ask questions about some products and they have no idea what I'm talking about.
I found what I needed but the cashier rung up the item 100$ higher then it was on sale for. Since the store is new I advise making sure you are aware of the sale prices when you cash out.
I gave it a star because I have to. You can't get in contact with the store no matter what you do so you have to go there and if they do not have the product the joke is on you.
Not my favourite Best Buy experience. A few products were not in stock. The staff didn't really seem to care that much about offering a great customer service.
We tried to return a product at another location but got rejected without viable reason. Here the customer service helped us and everything went smoothly.
Worst customer service. Computer guy told us to come back the day after because he THINKS there's gonna be specials. Didn't want to show us anything.
Went there and waited and wsited for someone. Made visual contact often with employees, but instead of coming to help they would just past right by
Poor range among different products and overpriced always albeit they will match prices you find elsewhere. Too much of their own branded products.
Never had good service at this location, employees don't care about you and are too busy talking to each other or playing games on their phones...
Takes forever to get service, I had a scheduled meet up with a sales rep to talk about pc headsets and ended up leaving after waiting for 20 mins
When even the regional director is unable to help and he even have his business with him on VIP SALE! What a mess of time ⌚ …
fake products on display what the point of a physical store if you cant try the product might buy online if that the case
Great experience! Employees are very professional and take the time to give you the best advices.
Had to wait 25 minutes before having assistance...Ask for help then, but still took 20 minutes...
Great place for electronic and they don't argue to give you a better price then the competition.
You no longer can contact the store by phone. This is terrible and really hope to be illegal.
Always a great service. Had some issue with a price adjustment and got solve in a minute.
$1000.00 TV WOULD COST YOU $2200.+ TAX WITH ALL THEY ADD ON NEVER GO BACK THERE.
Quick service and they applied the deal for a better pricing without arguing
Horrible costumer service waited hours to get an answer for a purchase
Ton of the help buying a new appliance set, would definitely recommend
Friendly staff. When needed, good alternative to shipping on the web.
Everything you need in electronics at one place. Competitive prices.
I was looking for a new tv and they were well informed and friendly
Good service and support, also good variety of products
A bit overpriced and nazi door bouncers are annoying
Good service, huge selection of electronic products
You can find a lot of things and at good prices.
Expensive and employees are not trained enough
Good service, good products and prices.
Verry friendly and professional …
It's best buy what else do you want
Busy place! Staff are friendly...
Nice place to buy electronics
Fast food for electronics
Usually busy to find help
Gold stuffs good service
Good store and services.
Store is getting dated.
Yeah, lots of stuff...
Very good experience.
Good items and prices
Lot service level!
No services at all
The best Best Buy
Regular Best Buy.
It was cooooooool
Excellent sevice
J'adore best by
Good services
It's best buy
Good prices
Very good.
Nice place
Bon deal
No staff
Best buy
Correct
Correct
Soldout
Normal
Plate
Cool
good
Cool
Cool
Cool
Ok
ok
Ok