Bicycle Clinic Llc is a Bicycle repair shop located at 11018 Old St Augustine Rd #111, Jacksonville, FL 32257. It has received 314 reviews with an average rating of 4.8 stars.
Monday | 9AM-3PM |
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Tuesday | 11AM-3PM |
Wednesday | Closed |
Thursday | Closed |
Friday | 11AM-5PM |
Saturday | 11AM-5PM |
Sunday | 11AM-5PM |
The address of Bicycle Clinic Llc: 11018 Old St Augustine Rd #111, Jacksonville, FL 32257
Bicycle Clinic Llc has 4.8 stars from 314 reviews
Bicycle repair shop
"There is so much to tell I am not sure where to begin"
"When I was looking for a bike one of my friends told me about a bike shop on Phillips Highway"
"Everyone's experience is different, but mine was not particularly good"
"I purchased a bike at the Bicycle Clinic from Alex, the owner"
"I purchased a bike here as a gift for my daughter, along with a lovely basket and a safety light"
There is so much to tell I am not sure where to begin. I contacted Alex about getting my 2000 Klein Quantum in purple haze repainted. Over the years this exceptional bike had accumulated scratches and chips all over the frame. I decided that this bike rode too well to get rid of and deserved to look better than it did. Once I contacted Alex he encouraged me to bring it by to discuss the options. So on a day off I set out on the hour and forty-five minute drive to have him look. While there we discussed the options. I had originally wanted to keep the purple haze color, but because of the cost of the paint it was not an option I could afford. Alex was extremely patient and allowed me as much time as needed to select a color that I would like. He offered his opinions and ideas throughout the process. We eventually decided the bike would look awesome in a matte black with yellow Klein logos. He kept in contact with me the whole time and sent pictures of the bike as it went through the paint booth. Now while Alex was working hard on making my bike awesome I was unfortunately having some repair bills popping up depleting the money I had saved up for this. I let Alex know and he told me he understood and would hold on to it until I got the money. This took me over a month to recoup the money needed. Today I finally got to go pick it up and wow the bike looks amazing now. He did such a great job with the whole thing. Not only did he repaint it, but he replaced all the cables, re-gripped the handlebars, and re-did all the bearings and re-greased everything. The biggest surprise though is when he was painting the bike he noticed my carbon fork was cracked in two places. (Needless to say I was lucky it never gave out on me) When he noticed this he replaced the fork and did not raise the price on me. That was an amazing surprise and just awesome customer service. Alex did such a great job that I would consider making him my bike shop for all my needs even though he is almost 2 hours from my house. If you have not checked him out yet you definitely should. If you have a bike that you love but needs a little TLC take it to him! He will make it look brand new. Seriously can't say enough. An absolute amazing job by and awesome guy.
When I was looking for a bike one of my friends told me about a bike shop on Phillips Highway. So I walked into the Bicycle Clinic and I was amazed of the quality of bikes and the restored bikes that were there in the shop too. This was not the bike shop that my friend told me about but I`m so happy that I went into this one. When Alex noticed me he asked me to get a coffee or a cold drink. He asked me where I ride and what I ride, I felt very relaxed and comfortable. Alex made sure he gave me 100% attention and was very professional as he described what he does here at the shop. His prices were very reasonable for the bikes and repairs. So I ended up buying a Hybrid Villano. I love the bike, I`ve had it for over a year now and Alex maintains it for me and does an excellent job on tune ups, and other repairs. So I started doing some more road biking and Alex hooked me up with a road bike to start out with (cheap) great deal. I really started to like the rode riding so I moved up to another bike that Alex set me up with. So I really, really, really started liking the road riding so Alex and I got together and we came up with the 2014 Schwinn rode bike. If you look at the Bicycle Clinic web page and you see the Blue and Orange (Gator Colors) rode bike, that bike is in my garage, all mine. I highly recommend Alex, (The Bicycle Clinic) to anyone that is looking to buy, restore or need repairs done to any bike. Thank you Alex for helping me and being such a professional in all aspects. I HIGHLY RECOMMEND THE BICYCLE CLINIC, NO DOUBT !!!!!!!!!!
Everyone's experience is different, but mine was not particularly good. On two different occasions over the last year I brought bikes here for tune-ups and replacement parts. On the positive side, the repairs were relatively inexpensive, the proprietor seemed knowledgeable, and turnaround time was pretty quick. However, I can't shake the impression that the quality of workmanship was somewhat lacking, particularly the second time I came here. At least once I had to bring a bike back for minor adjustments after the initial repair. One bike had post-repair issues with the gears not indexing properly, a brake pad lightly scraping the back tire, and -- as I discovered several weeks later -- deflating tires that were supposedly new. As these bikes have since been used exclusively indoors on a trainer, it's unlikely that these problems resulted from normal use. Due to these concerns I have since brought my business elsewhere. EDIT, in response to feedback from the owner: I cited both your prices and your repair time as positives in my review, so no, I did not "forget" anything. I paid roughly $110 on the first bike and about $260 on the second.
I purchased a bike at the Bicycle Clinic from Alex, the owner. He told me up front that he covers everything he sells. If I ever got a flat tire or experienced any issues, he would take care of it, and I would just pay for the parts. Alex has run his bike shop since 1989 and is super-experienced and knowledgeable about bicycles, bike restorations and bike repairs. I once decided to get a new chain put on my bike, and before I could even blink… he was finished. He did the same thing when I had a flat tire and needed new tubes. He repaired the bike in about 5 minutes. Alex also restores bikes. I have been in his shop to witness a customer dropping off an old, dilapidated bike in disrepair, turned-in for restoration, and then next time I revisited the shop a few days later, and Alex had restored that person’s bike to mint condition! Alex is not only experienced with everything “bicycles,” he is also an artist. Alex is a man of his word and services what he sells. He is a real, down-to-earth, people person. I cannot recommend the Bicycle Clinic highly enough for all of your bicycle needs! I should know, since I bicycle 10-20 miles a day!
I purchased a bike here as a gift for my daughter, along with a lovely basket and a safety light. She already had a bike stolen so I asked in advance for the best lock available and was assured that the one on order would work well. There are never guarantees of course, that a bike won't be stolen but the lock that was eventually delivered to her wasn't able to keep her now second bike from being stolen on her first day back to work after a long illness. It was heartbreaking. I emailed The Bicycle Clinic on two different occasions asking for the serial number of the bike and never received it. The serial number is required to process a police report and to notify the credit card company. Additionally, the paperwork/receipts provided were not itemized and although not expressly stated I believe that I was sold a used bike. I'm extremely disappointed as both the guys were super friendly and helpful when I bought the bike.
I decided to take the drop bar handlebars off my 1976 Raleigh Grand Prix and replace them with alloy cruiser type handlebars. The change necessitated new brake levers. Alex not only put on new brake levers, but also new brake cables and shiny white new tubing. He did the same (new cables and tubing) with the new friction shifters he installed. A few days later I was adjusting the new hairpin leather seat I'd bought and broke the seat clamp bolt. Alex said, "Just bring it by." He put on a new bolt, put the seat on the bike, adjusted the seat post bolt and the seat clamp bolt -- all at no charge. I tried to pay him and he said, "You're my customer now and it just a service I provide." His prices are very reasonable, he's a great, great guy, his staff is nice and they do great work. Plus Alex is just a lot of fun. I guess you could say he's so "off the chain" he'll make your head spin. And your two tires as well.
Alex was very helpful & knows his stuff. The shop was very nice & loads of bikes to choose from. I can tell you this this is the only bike shop I will ever shop at. Before I brought my bike in, the left pedal was clicking, the rear tube was busted, and the gears were not changing with ease. Now, it rides completely different. Smooth, noise free, and for some reason my tires hold air better now in the sense that I don't have to fill them up every other time I go out for a ride. Also, he added a spacer under my stem because I requested I wanted to keep my stem but sit at more of an upright angle. We had an amazing experience and would recommend BICYCLE CLINIC to anybody and everybody looking for a new bike. Alex is not only a great businessman, he is EXTREMELY knowledgeable about the bikes he carries.
We bought our bikes used and they were both rideable but definitely needed some work. Eventually, riding was no longer enjoyable due to all of the repairs needed (gears sticking, brakes squeaking, etc.) so they sat for months without being ridden. We found Alex and his shop and are so pleased with the whole experience. He explained what would need to be done to the bikes and the expected price and made picking up and dropping off our bikes extremely convenient for us. There were a few things that came up while he was doing the tune ups and he contacted me with what should be done to fix it and the price instead of just doing it and surprising me when the bill came. Now our bikes ride like they're brand new! So glad we found Alex and will only use him for any future tune ups and repairs.
Rip-off! I went here a few times to discuss tune ups and changes to my bike. On my last visit, I brought in my gf's bike that was broken. They told me I had to order a brand new piece from the brand because no generic parts would work. The brand name part costs about x4 more than a generic. Told me that was the ONLY option. And then it would be another $100 to $120 for labor. We are talking now about $250-ish in costs. I told them I would think about it and went to a different bike shop (about 7 minutes north) where they told me that they could do a generic Shimano part for $40 and $35 for labor. I was so relieved and at the same time very mad at bicycle clinic for their deceptive information and overcharged labor. Never taking any of my bikes there again.
I purchased a new bike for my 3yr olds birthday from amazon. Out of the box the back tire locked up when he tried to ride it. Like a typical dad I took it apart and tried to solve the issue. After a few days I gave up and found Bicycle Clinic on Old St Augustine Rd. Alex, the owner, was able to quickly diagnose the issue being in the back sprocket and chain. He repaired the issues in less than an hour and has extremely reasonable rates. I would've paid $1000 to get my kid's bike working so he could enjoy it if needed, but Alex took care of us. If you're shopping for a new bike for kids or adults, They also have a nice spread of bikes in the store. And a really unique bike/shopping cart that I've never seen before. 5 stars all around!!
My husband was in the market for a bike. He happened upon The Bicycle Clinic one day and went to test ride a bike. I went along to check out the bikes as well even though I wasn't in need of a bike. I ended up test riding a bike as well and fell in love with it. So needless to say we both ended up with two great bikes at a great price. The staff was very friendly and very helpful in assisting us with choosing accessories, etc. I've had many bikes over the years and can honestly say this is my favorite bike yet. My husband feels the same. If and when we need new bikes or tuneups, etc we will not hesitate to go back to The Bicycle Clinic. A top notch business with the best prices and very friendly staff. Thanks again Alex and staff.
I visited the Bicycle Clinic today and once I entered the store I was greeted by Alex the owner. He had a quirky sense of humor but he was very approachable and easy to get along with. He assisted me in my search for a Hybrid mountain bike, showing me a couple of bikes and within minutes I knew that I wanted to buy a bike here. He allowed me to take any bike for a test ride and to take my time. He was honest and very helpful, I ended up buying a bike from him and he was kind enough to deliver it on the same day. I am a consumer who appreciates GREAT customer service so that is why I highly recommend the Bicycle Clinic. If you want a great bike at a great price visit Alex at Bicycle Clinic - you wont regret it.
We were in the market for a new bicycle so we visited this shop among others. We immediately came back here after our due diligence visits to other shops. The owner, Alex, is very knowledgeable and absolutely wants you to walk away with a bike that meets your needs. He will work with you to customize it not only because he is a terrific small business owner but because he has a passion for biking. We ended up with a great deal and a bike that is customized our physical needs. We have also taken our other bike there for a tune up. His turn around on both bikes was within 24 hours so it’s a great deal. We would highly recommend this terrific shop no matter what your level of biking may be.
My husband and I had been looking for new bikes for some time. We were getting pretty discouraged after little help from the big box and chain stores. Then my husband found the Bicycle Clinic and we were fortunate to meet Alex the owner. He made us feel so welcome, gave us a great price, answered all of our questions, fitted our bikes making any adjustments, gave us a lifetime warranty and delivered our new bikes right to our home! We are thrilled with our bikes and feel secure knowing that we purchased from a business where the customer service is superb and the knowledge that we have an expert in the business for all of our future biking needs. Many Thanks Alex! You are the best!
I have been looking for a decent hybrid for a while but kept coming up short. I tried all the big department and sports stores but they were geared more towards mountain bikes. So while searching for a bike store the Bicycle Clinic showed up in my GPS. It was Sunday and I did not expect them to be open but to my surprise they were. I was greeted by Alex and he was very helpful and very proud of his restoration projects, which he should be, they were awesome. Needless to say, Alex had me in the perfect hybrid that took a lot of pressure off my back and was very comfortable. He was very patient and easy to talk to, we will be returning and happy to support our local businesses
I'm in the process of restoring a rare vintage road bike frame set. I brought the frame in not expecting the owner to be able to restore the head badge or the frame builder's signature on the down tube. He was able to do both on top of a top notch chrome and paint restoration. I'm reassembling the bike myself. Alex said to contact him if I had any questions or issues and that he would be willing to help. He is always quick to respond. If you have any bicycle needs from simple repairs to complex rare vintage restorations I highly recommend this business. I'll be sending in photos of my completed project in the future so you can see the excellent work that was done. Thanks.
Today we had a wonderful experience with Alex! We went into the bicycle clinic early in the morning and as soon as we walked in we could tell it was a friendly atmosphere. We were looking for a tandem bicycle and Alex pointed us directly toward the section while engaging with us friendly conversation. It was an impeccable store and everything was organized greatly, as well as the prices being very reasonable. For the tandem bicycle we purchased, Alex gave us a wonderful deal on it. We will always return to bicycle clinic for our bike purchases and repairs! Kudos to you for having such a wonderful staff behind you Bicycle Clinic! You have earned patrons for life!
The guys at this shop go above and beyond. We came in because our bike had been rendered useless after some movers dismantled it. Well after William looked at it for a minute he determined that it would take a day or two to figure out and fix. He also offered to tune it up and clean it as well, and for only $60. this was a much better price than what we were quoted from a competitor down the street. Long story short, 3 days later the initial problem was fixed, the bike was clean. He had noticed the brake lines were bad as well and replaced them too. Stellar experience from friendly and knowledgeable staff. Your money will be well spent here.
Alex is AMAZING! He greeted me as soon as I walked in the store and guided me through the whole process of choosing and purchasing the right bike for me. I had checked a couple of different stores prior to checking out Bicycle Clinic and I wasn't thrilled with the selection or the prices. Alex gave me a great deal on a quality cycle that I now ride everyday. If you are looking for selection, quality, great prices, and phenomenal customer service...this is the place for you. Not to mention the Lifetime Guarantee on the bike and parts! I've recommended this place to all of my friends who are looking for bikes. Again, this place is great!
I was so impressed by the Bicycle Clinic. Wasn't sure if I wanted to spend the money to fix up my 35 year old Fuji or just buy a new bike. Well, after talking to Alex he talked me out of buying a new bike because the Fuji was a great bike. He put new tires,tubes, aluminum wheels, checked out the gears and made adjustments and put new handlebar covers and a drink holder. And he charged just under $300. And if I purchased a new bike it would have been much more! He also offers great service, because he picked up my bike at my house and returned it the next day!! And I feel like I am riding a new bike! Thank you Alex!
I’m ecstatic to have found a bike shop that respects customer’s time and safety after having previously gone to a different bike shop twice for the same problem with my son’s bike. Now I finally have it fixed correctly and my son can happily ride to school. I can confidently let him ride the bike knowing it’s been taken care of properly. I was very lucky that he was able to be so accommodating. The repair got worked into my schedule the day I went, which I sincerely appreciated. What great customer service! I’m so happy to have found a bike shop I can trust to take care of our bike service. I highly recommend them.
First Class Experience! The perception of bicycle shops is that they are cost prohibitive if you're just a casual rider (at least for me). I was able to get the exact type of bike for me at a very reasonable price. The thing that impressed me the most is their ability to completely customize the bike to meet the rider's specific needs. I love my new bicycle! Brought my wife's bike in for a tune-up (not a bike we purchased from this retailer) and feel so much more confident that she will be safer, because of it. Alex (owner) is extremely friendly and accommodating. Will be a loyal customer for years to come.
Wow..what a great experience! First of all seeing all the restored bicycles was really a blast from the past! And the custom bikes are really cool. After looking around I realized choosing just one bike would be difficult, so many beauties to choose from! Alex helped me decide which bike would suit me best and I left with a great bike {a Schwinn Hybrid with 3 speed internal hub gears} and the assurance that he will stand behind it with a lifetime warranty and service. The staff was very professional and I really like the coffee machine...dang good mochachino! My favorite bike shop EVER. I will be back!
The business owner Alex is easy to speak with and very kind. I drove to his business today and he was out delivering bikes when I had arrived during his normal business hours; However, he ended up delivering my bike within the next couple of hours to my home. Very quick turnaround! He accommodated me to make sure I was a satisfied customer and that is the type of service that is hard to come by these days. He also did an excellent job on my bike tune-up, definitely notice a difference. Trust me when I say that you will not be disappointed with Bicycle Clinic LLC.
I took my 1980’s Peugeot road bike to this shop because I could not fix the shifters myself. I have worked on bikes for years, but this type of work needed to be done by a skilled and experienced person. Overall, I had a great experience. Alex was very professional and knew exactly what to do to the bike. The turnaround time was amazing (I got it back the next day). It was not cheap, but I knew I had to pay for quality work. While I was there other customers seemed very pleased with the service and attention from the staff. I strongly recommend this place.
Had a wonderful experience at the Bicycle Clinic this morning. Took my 1 year old in to get some help fitting a helmet to her smaller-than-average sized head, and the owner made sure we walked out with exactly what we needed! He was very knowledgeable and gave me some info on safe riding with my daughter as well! Funny guy, excellent customer service, pleasure to work with. Will definitely recommend to all my friends, and be back in the future! Thank you for all your help today! Can't wait to take my daughter for a ride when she's ready!
Bought my pretty blue Schwinn from Alex at the Bicycle Clinic. He was very nice and gave me a great deal. Ended up taking my daughters in for a tune up later. was very impressed, Cameron did a great job on it. Got it to stop squeaking, which was amazing and my daughter loves the new seat we had put on. When I went to pick it up he showed me some of the restorations that had just been finished. OMG they are awesome. New ones are great but I love that retro look. If you have an old bike you want to look new again this is the place to go.
If your looking for anything bike related you’ve gotta check this place out. I was looking for something special and unique and Alex made it happen. A tric flower cart! From the begging in he was excited and listened to all of my ideas. The final product is amazing. I’ve gotten so many compliments and it really adds a lot to my business. I am so glad he was a part of the process and made my vision come to life. I wil only shop here for anything for my Tric or anything bike related going forward. He is the BEST in town !!
Alex at the bicycle clinic is amazing! He went out of his way to help me and took the rim off one of his bikes to replace mine. I knew it was unlikely to have work done on the same day but Alex did it happily and very quickly so I could return to the road the same day. And, he did it at a very reasonable price. I highly recommend the Bicycle Clinic. Plus Alex is very adventurous. Plus he is very friendly and knowledgeable. Plus he has cool stickers! Just go see him. - Jonathan Burton
We brought in 2 brand new Beach Cruisers to be assembled at this store as they were supposedly the experts in our type of beach cruisers. I would have to say couldn't be farther from the truth. Everything went wrong when we attempted to ride Our bikes. Our handle bars on both bikes were so loose couldn't even turn the bike at all. The brakes locked up. The first ride was a disaster. The gears did not shift. Horrible experience. Avoid this shop at all costs. Very poor service
The owner of this shop is a crook. He was supposed to put new bearings in my front wheel axle. Now the wheel is inoperable. He wasn’t even at the shop during normal bus. hours. Had to call him and he said he was at lunch and would he back in 5mins. After I left he closed up the shop before the posted closing time. Very unprofessional! He said it would cost $30 to replace bearings, but instead it was $40 and he ruined my axle. Wouldn’t recommend and please buyer beware.
I have had a spate of flat tires recently, and have relied on the Bicycle Clinic to help. William has been unceasingly helpful, each time giving me good advice for how to minimize the risk of flat tires. Today he he greeted me cheerfully and graciously took time to change the tube on my tire on the spot. Since I'm leaving town tomorrow and want to take my bike with me, I am very grateful. Thank you, William--you guys at the Bicycle Clinic are the best!
William is an absolute ANGEL. He was knowledgeable. Took his time with us. Made us feel like customers and really helped us in major decisions on three of our bikes. We sent one in for rehab and it came out better than expected. We ended up scraping the two other bikes and purchasing a new one. So far the bikes ride like a dream and we are super thankful to have found this place. William made us feel more like family than just everyday customers.
I purchased an older schwinn bike that had been abused by the previous owner. It wouldn't shift well, had old tires, the cables were rusty, etc. I took my bike to Alex and not only was he a very personable person, but he took care of it all at an affordable price. Now my bike is like new! A very understanding bike shop that will work with you and make sure you are happy. I'm glad that I took my bike as well as my girlfriends bike here. Thanks!
I didn't have access to Internet for a while as I was away... In the beginning of the year I took my sons bike trailer in to see if I could have more durable thicker tires put on for long distance rides. The owner was extremely kind and willing to help and answer any question I had. He fixed my bikes tire within 10 min and I picked up the trailer next afternoon. Best service and best bike shop in the area by far. Will be visiting again soon.
I visited the Bicycle Clinic not knowing what bike I wanted. Alex (the owner) was very knowledgeable and friendly. He asked me a few questions and showed several different bikes to choose from. The selection of bikes was impressive and the prices were very fair. The bike comes with a lifetime warranty at no extra charge. I'm a customer for life. Shop also has some sweet vintage bikes that Alex restored. Best bike shop in town.
I went in to the Bicycle Clinic for the very first time this past weekend. I was simply amazed at the quality and craftsmanship that Alex puts in to each bike. His employee Cameron is most helpful, and the shop is much bigger than it appears from outside. I don't believe any other bicycle shop in Jacksonville can compare! It's worth the drive if you don't live nearby. But, even if you don't, Alex will deliver! Love it!
I had to get a wheel trued for a new bike that I assembled. In calling around town, I got pretty inconclusive responses with regards to when they could take me in and get it done. Alex was professional on the phone, welcomed me as a customer to his store and showed me how the job was done. Great experience and will revisit as we look to get maintenance done and into making modifications to our Mountain Bikes.
Best customer service ever!!! Owner very friendly and super helpful. Super Cheap and did excellent work on multiple bikes for my family. If you want a perfect, no hassle experience make sure to go to bicycle clinic!!! Update 6 months later- Had a flat. He fixed it in 20 minutes for super cheap. Very friendly, offered to help me put bike back in my cars. This is the go to place for any and every bicycle needs.
The best choice ever when I went to Bicycle Clinic. My family and I went to them because we wanted good bikes and the right kinds to ride for our needs. The staff were so accommodating. They told us the kind of bike we needed and even helped us with sizing. The bikes we purchased were absolutely beautiful. This is my new family bike shop. Please consider them first. You will NOT be disappointed!
Absolutely love the shop easy to find with the big red signs if you're driving by. Alex was definitely a man of his talent. I would definitely take my treasure bike from childhood to him for restoration any day! Hands down top notch, I would recommend anyone in the Jacksonville area! He really has a diverse collection of bikes for sale new and vintage! I can spend some time in here reminiscing.
Absolutely love the shop easy to find with the big red signs if you're driving by. Alex was definitely a man of his talent. I would definitely take my treasure bike from childhood to him for restoration any day! Hands down top notch, I would recommend anyone in the Jacksonville area! He really has a diverse collection of bikes for sale new and vintage! I can spend some time in here reminiscing.
I bought a Groupon for a tune-up, and used it for my vintage 80s road bike. Alex and his team appreciate the older vintage bikes and did a wonderful job and have a great customer service attitude. My bike needed a new rear sprocket and chain; I'm very happy with difference the tune-up and new sprocket and chain have made for my bike. I will be doing business with The Bicycle Clinic again!
Cameron ROCKS!! He was very helpful and knowledgeable. He tuned up my brand new Schwinn Hybrid, added a new seat, and headlight for safety. This was done at a GREAT PRICE!! He even recommended a few new bike trails for me to ride my new wheels. This young man knows the true definition of customer service and I will MOST DEFINITELY purchase my next bike from the Bicycle Clinic.
This shop is what Jacksonville needs. Truly the best experience ever purchasing a quality bike. I have a custom 3G stretched 27 that rides like no other. So so many other bikes available also great bike service at a price that cannot be beat anywhere! I highly recommend this establishment to anyone looking for a bike or bike service. If there were more stars, I give them.
Awesome bike shop!! William is AMAZING!! Incredibly nice and knowledgeable. Outstanding customer service and extremely fair prices! My bike needed a tune up and several repairs and is now in perfect condition. Fast turnaround times They even cleaned and oiled it! Even helped me get it into my car Above and beyond service!! Appreciate it to infinity!!
The Bicycle Clinic is a great experience for the customer. If you want bike repairs or restoration or painting, Alex is your man. He did an incredible job on a paint job for a Trek bike of mine, and rebuilt the bike after painting and it runs better than new. Very personable, reasonable pricing and great customer service. I can't recommend his work highly enough!
Needed an older bike brought back to life for my son in college and they did a fantastic job! Alex was professional, prompt and transparent about everything including pricing (which was incredibly reasonable). Alex also recommended 2 additional products that I needed, again very reasonably priced. It was a great experience overall and I highly recommend!
Excellent work on my road bike. Bought a groupon but my bike needed some extra love and care cause it has not been used in couple years which was expected. He did excellent work and great communication throughout the whole process. I have logged 22.4 miles since the work and no issues. Will definitely be back for tune ups and other stuff when needed.
Alex had the exact Bianchi I needed to surprise my husband with, for his birthday! His fast and friendly service went above and beyond my expectations. And his tune-up service after the purchase, continues to be 5⭐️. We will definitely return to The Bike Clinic for future purchases and recommend Alex to anyone looking to purchase a new bicycle!
Look no further. Place is amazing. Owner and all of staff are very nice and accomadating. Went in on a weekend and gave us a great deal. My fiance wanted different tires on the bike he switches them free of charge and gave a great deal on our bikes. Top notch service. If I ever need a bike or have issues will 100% be coming back to this place.
Bought a bike from Amazon that I had to assemble. I couldn’t get the brakes and gears to tune correctly, so I brought it to this shop. The owner had my bike ready in less than 1 hour and it was riding perfectly. Had a great conversation and learned a lot there. Price was far lower than I expected! I’ll be returning soon with my wife’s bike.
Alex at Bicycle Clinic is incredible! He knows bikes like no other!! He helped me with purchasing my new bikes as well as taking care of my old ones. His full service experience takes biking to the next level!! He has a beautiful supply of new bikes for all members of the family. I highly recommend Bicycle Clinic for all your biking needs.
Incredibly fair! Provided maintenance on 2 triathlon bikes and did an outstanding job. Took in a child’s bike a week later for a chain repair. Took care of it within the hour and wouldn’t accept payment. That kind of generosity is almost forgotten these days. Thanks, Alex and William! We’re grateful to have discovered your bike clinic!
Excellent customer service. Quick and friendly. In from out of town and bike needed service. They fixed tire and gears in short order. These guys are great. There is a wide variety of bikes to choose from. The sales staff is very relaxed and made some great suggestions. Fantastic Experience, great bikes, great people ask for Alex!!
In addition to being a highly trained European bike mechanic, Alex also specializes in vintage bicycle restoration. But the heart of his business is repairs and mantainence for the average cyclist at very competitive rates. Excellent customer service and very fast completion of repairs. This shop is truly a bicycle clinic!
I was looking for a basic neighborhood cruising bike and some helpful advice. Alex was very helpful and friendly. He gave good advice with zero pressure to buy. He helped me pick out a great bike at a great price and even delivered it to my house the same day! Great service. I will definitely recommend to friends.
I have been to Alex @ three of his locations over the past years.He has always done an excellent job on all my repairs and has given me great pricing on all merchandise purchased.I would not hesitate to recommend anyone with bicycle concerns or in need of a new bike to go to the Bicycle Clinic! Alex, you rock!
Had my bike tires fixed today! The owner was very nice to deal with! He made sure I was taken care of in a timely manner! I would recommend this place to anyone that needs a bike or bike repairs! I look forward to purchasing a new bike from this company soon! Thank you for the great service today! God Bless!
QUALITY work and FAST! Dropped my bike off Friday afternoon and it was ready Saturday morning! Alex was super friendly and knowledgeable! He went above and beyond my expectations for what I paid for, he truly is passionate about his work. 10/10 will definitely be telling my friends about this shop!
Alex is a top notch bicycle pro! He knows bikes inside and out, is extremely friendly and always willing to go the extra mile to make sure your bicycle gives you the best riding experience available. I would recommend Bicycle Clinic to all my friends and anyone who needs bike repairs in South Jax.
I highly recommend coming here for all of your bicycle needs. Alex is super friendly, reliable, and does excellent work. I brought in an old hand-me-down to get tuned up and it rides so much better now. He also has a great selection of bikes in the shop for sale. I'll be coming here from now on!
Don't waste your time going any where else! There is only one place to go for your biking needs and that's here. I had issues with my bike and in less than a day the owner fixed it all up, he even spent time with me and answered my questions. Very sincere service and the price was fair.
I bought a bike from Alex at the Bicycle Clinic and the service is top notch. He took the time to make sure it was the right fit and adjusted what was needed to make it so. In this day of no service big box stores, it's refreshing to see great service from a locally owned and run store!
I bought my bike from here a couple of years ago - great bike! The service is always great too. I took my bike today for a tune-up and William helped me right away, was very personable, and taught me a few things about my bike as well! Definitely recommend them.
They had just the bike I was looking for. The owner was very informative and friendly. The lifetime warranty seems to be like a pretty good deal. When we were picking out our bikes I saw someone come in to get something fixed and he was very quick and helpful.
Great customer service, very reasonable prices, and the store is like an attraction at a theme park. So many cool bikes! And Alex is a great guy. He really makes you feel appreciated instead of like a hassle, like some other bikes stores in town Ive been to.
Alex is the truth! Alex has that OLD school customer service appeal! He truly cares about your bike and wants to make sure you're having the best riding experience you can possibly have. I took my "Aventon" Sinch E-bike in for it's 500 mile
This is the best bike shop in Jacksonville, hands down! When I was new to cycling & dropped by, the owner took time to explain everything the very basics to me & recommended several different bikes to suit my needs & budget. The shop has an
I decided to try their services out. I have a 25 yo bicycle that had sat up for so long the tires were dry rotted. The Bicycle Clinic staff was courteous and confident that they could revive my bike and make it rideable again. In just a few
My friend and I brought 4 bikes to these folks and bought another and all I can say is wow! We got the work that we came for done and took a few suggestions from them for a tune up and just wow. Most of these bikes were upwards of 20 years
This place is the best! I brought my daughters bike in bc we were having several issues. Alex fixed everything super quickly and my daughter couldn't be happier. This business is clean and Alex very professional. He found an additional
The Bicycle Clinic is the way to go. I had gone to several places where sales staff and bike repair men knew very little about, well, bikes. I was pleasantly surprised by Alex and his shop. He is a walking encylcopedia on bike styles,
My Aventon e-bike is a Game Changer ! And Alex at Bicycle Clinic is hands down the BEST in JAX ! You can purchase New or Used and do repairs onsite… hopefully won’t need any soon with my 2 year warranty on my New bike. Thank you Alex !
This is your place for customer service! I ran into this shop to get a new beach cruiser and install for my daughters bike seat. This store was the most customer friendly store I have ever been to, this guy is the man! Answered all my
I hope I clicked on the correct place for five stars because this place is AMAZING! Alex restored my 1948 Roadmaster bicycle for me and did an incredible, unbelievable job! He is a true artist and master of his craft. My bike looks
Best Bike Shop in Jacksonville. Alex the owner is extremely knowledgeable about all things bikes and bike repair. Alex has a great inventory of quality bikes and has the knowledge to help you select what will work best for YOU.
Alex is a TRUE ARTIST AND HE IT IS DISPLAYED AS A BEAUTIFUL BICYCLE THAT YOU CAN RIDE!!! contemporary vintage modern roadster racer fun kids leisure beach or sports or if you want to use to decorate...ALEX IS THE MAN!!!!
Alex is very accommodating and knowledgeable. He has quality bikes and his business provides great service. We will be back to buy the hubby’s bike, as well as refer our friends and family. Thank you! Mimi
This was my first time at Bicycle clinic and it was truly a fantastic experience. Fixed my bike and delivered it on time as promised. Looking forward to going back and getting a new bike for my wife soon!
My first time at Bicycle Clinic; fixed my son’s bike very fast and never tried to upsell. Exceptionally knowledgeable in the service they provided. I will certainly return to purchase my son’s next bike.
Great bike shop! I took my bike in today for some air in my tires. Alex did a tune up, raised my handle bars up & put a bell on my bike. The price was awesome. He's very knowledgeable & friendly.
Alex did an amazing job restoring my dad’s 1970’s Schwinn Stingray that my grandmother had kept in a barn for decades. He kept in touch during the process and results were beyond expectations!!!!
Had a great experience at Bicycle Clinic. Alex provided a wealth of information regarding E bikes and it prompted me to purchase one. This place is highly recommended.
I needed help after I tempted to put my grandsons tricycle together, they put it together and fixed whatever I messed up. NO CHARGE!! Thanks Bike Clinic
I just purchased new ebike,I am very pleased with quality,customer service and friendly stuff I would definitely recommend bicycle clinic!
Thank you for fixing my bike. Great same day service. Will definitely be back if I need any more repairs.
I love my new aventon electric bike from bicycle clinic Thank You Alex for amazing service!
Such a great find! Quick turnaround, very reasonable pricing, and super friendly service!!
Excellent price and service.. Alex was prompt to work on my budget...great job