Blakes Pharmacy is a Pharmacy located at 18 Darlinghurst Rd, Potts Point NSW 2011, Australia. It has received 71 reviews with an average rating of 4.4 stars.
Monday | 8:30AM-11PM |
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Tuesday | 8:30AM-11PM |
Wednesday | 8:30AM-11PM |
Thursday | 9AM-9PM |
Friday | 9AM-9PM |
Saturday | 8:30AM-11PM |
Sunday | 8:30AM-11PM |
The address of Blakes Pharmacy: 18 Darlinghurst Rd, Potts Point NSW 2011, Australia
Blakes Pharmacy has 4.4 stars from 71 reviews
Pharmacy
"Great pharmacy with a good range of products"
"Pretty rude and poor service"
"Blakes is the gold standard of community pharmacy care"
"I do not recommend this pharmacy as the customer service is terrible and they have lied about having scripts when they did not"
"An easily accessible pharmacy with a good range of products and knowledgeable team! I had used Blake’s for years when I lived in Potts Point and had been extremely happy with the service"
Great pharmacy with a good range of products. The staff are helpful and friendly. You can have a 30 min free parking in secure parking nearby and then walk to this pharmacy. I miss one of their previous employees, haven’t seen him there for a long time. I’ve managed to find products here easily. Nothing bad to say about this pharmacy really, the only time I felt quite stressed here was when I went to buy a ventolin for asthma and they weren’t going to give one to me and I was told to go to the doctor and get a prescription! Obviously I didn’t want to pay $50+ to get a prescription for something that doesn’t need a prescription lol They finally let me buy a ventolin after 10 minutes of decision making. This was early 2020 I think, after pandemic started. It was very stressful for me thinking that I wasn’t going to be able to buy a ventolin because they didn’t think I had asthma just by looking at me from 2 meters away. But obviously I still go back because it was just one incident and they still let me buy my ventolin. Update: Thank you for your reply. I appreciate you took the time to write it. It makes sense, I actually didn’t know I could have got the prescription through the phone back then, my bad. The doctor actually had diagnosed me with a type of asthma in the past and I’ve been buying ventolin from your pharmacy for a long time, but I’m not sure if it was in the system. Thank you for still selling it to me. The whole pandemic thing has been very stressful for everyone.
Pretty rude and poor service. I called up around 9:30pm asking for storage advice on a medication since I'm a late night carer for an elderly. I would have called the regular pharmacy but since its late, they were closed. The pharmacist at Blake's Pharmacy pretty much told me they don't know and I need to call up the manufacturer to check (I would have called them if I could at 9:30PM) and I kid you not, literally told me they do not want to look it up or spend any more time on this matter because I did not buy the medication from them. Ok I would totally understand if you said you were busy and unable to check for me. But never have I come across a pharmacist that would tell me they only provide medication advice to paying customers only. So much for providing advice to the wider community statement? And yes I know how to do a basic CMI search on google however it was still vague due to my unique circumstance hence why I required the assistance of a pharmacist to clarify. Good thing I managed to call another late night pharmacy and they happily assisted me that took less than 2 minutes of their time
Blakes is the gold standard of community pharmacy care. Jen, Anthony, Michelle, Tracey, Luke, Danielle, David and all the team provide professional services in a skilful, respectful, friendly and inclusive environment. Extended hours great for the diverse community around them, and unlike some late night pharmacies where the staff are casuals with no connection to the area, any late night dash to Blake’s still provides great support, information, and the same friendly staff that draws people there when they need expert and caring advice and assistance. Whatever your age, demographic, purpose of visit, long time local or just passing through, whatever is ailing you, itching you or bothering you, you’ll find an answer here. Thanks team.⭐️⭐️⭐️❤️❤️
I do not recommend this pharmacy as the customer service is terrible and they have lied about having scripts when they did not. They also treated customer terribly and told her to “get out” after her saying that they wasted her time. Terrible service and passive aggressive response with no accountability for their mistakes or communication styles. Tracey should be reviewed as a formal complaint has been made about his actions and behaviour. Take some responsibility for your staff, the discrimination was from Tracey not the customer
An easily accessible pharmacy with a good range of products and knowledgeable team! I had used Blake’s for years when I lived in Potts Point and had been extremely happy with the service. They kept my scripts on file and I never had any issue with incorrect filling or lack of stock. If you’re looking for a no fuss but friendly local pharmacy that does great things within the community that is also far more personal than a chain pharmacy - this is a great option!
After finding out that I can't give back and have a refund for a medicine that has not been even prepare themselves, I asked to have information about this subject and what Australian organism regulates this matters. After they gave me something written in other more professional pharmacy, as they didn't have this crucial information on their website, I was ask very rudely I was told to google it myself to go away. Buy local? not in this pharmacy anymore!
I had a brilliant experience with Blakes today - they managed to arrange for my prescription of antibiotics for tonsillitis to be delivered to me at home within an hour, given I am in self isolation whilst waiting for COVID test results (and having rung other pharmacies in the area who couldn't help). I really appreciate the effort the staff went to, especially whilst waiting for the prescriptions to be faxed over by the doctors. Thank you so much
The most ideally located pharmacy that is a little bit of a refuge for me when I need help. Whether it's a vaccine, advice or even making medication that's not available on the market, this pharmacy is dynamite. Jen and her amazing team are always able to direct me and help me. Their range is phenomenal. I don't remember going to Darlinghurst and not popping in. Easily the best pharmacy in Sydney .
My local pharmacy. These days with the rise of chemist supermarkets, I get personal service from people who know me. Their advice has been so helpful, as well as the friendly service. Tracey, Jennifer, Michelle all knowledgeable and aware of my personal needs. It's something that is unfortunately going as the chains get bigger. I value that service, that's why I go to Blake's.
I was stuck in quarantine at a local hotel and desperately needed medicine for my new born baby. (Another local chemist nearby was incredibly rude and refused to help insisting “not my problem” due my situation!!) The staff at Blakes found what I needed, helped me pay over the phone & delivered it to the hotel front desk for me. THAT’S SERVICE - thank you.
Absolutely sensational! The Pharmacist, Jen, was so incredibly helpful and spent time going into the appropriate dose for a medication our child had never used. She was so kind and helpful. I also found the other other staff there very helpful and happy. What a fabulous place. Will definitely go back, even though we don't live right nearby.
I was served by Maya whilst getting a vaccination (Maja? I apologise I am not sure how to spell her name). And she was amazing & very knowledgeable. I want to express my gratitude for her taking an extra few minutes to explain things to me and for her overall kind demeanor. Thank you for having someone like that working for you!
I placed an order in September 2021 on their website. It is now January 2022. They did not have the product I ordered. I was told I would get a refund. It has not been refunded. Nor do they reply to me. I have sent several emails. DO NOT SHOP HERE. If they don’t have the product you won’t get your money back. They are dodgy.
I’ve been a regular customer at Blake’s for about 5 years. The whole team are truly wonderful. I cannot think of another independent retailer in ANY category that would match their friendliness, professionalism and going the extra mile. This might seem effusive and false, it’s not, I’ve no conflict in endorsing them highly.
Love the friendly staff at this pharmacy and the fact that they are not judgmental about amount of medications we buy. We are cruising sailors and have to stock up well on our medications before spending months in remote areas, which raises eyebrows at some pharmacies. Not here though, which is really nice.
Jenny the pharmacist went above and beyond to help me in my time of need. At 11 pm she was able to source vital medication as I was heading off on a cruise ship the next day. A wonderful human being. Very professional service . Thank you, I was so lucky that I found an empathetic person to help me out.
absolutely rude staff, i was appalled at being told to go "somewhere" up the road to find what i wanted, with a snooty young man draping his arms and looking me up and down as if i were not good enough to be in the store. bah. never will try them even if i needed a script. take note, BLAKES PHARMACY.
Fairly rude staff here, went in to pick up a script. Was spoken to rather rudely by one gentleman and told I'd have to wait as they were busy waiting for coffee. I was given weird looks and made to be felt like I was welcome there. Definitely need to adjust how to talk to and treat customers!
I love Blakes! They have always been extremely helpful and dedicated to customers. I feel like I can get good, comprehensive information at the pharmacy counter as well. It’s also just a really cute pharmacy and I love the vibe between the staff members. Feels truly LGBTQ+ friendly also!
I went there to pick up some medicine. I asked questions to the customer service staff. She was really rude to me for no reason. she got agitated and told me to that she doesn’t know i need to ask the pharmacist. She could have said that in a polite way but she just crashed on me.
Amazing service, product knowledge from Pharmacists Jen & Tracey. Front counter Huey, so friendly & helpful, chatty. Toyally non judgemental attitude from all staff. Whether you live in Potts Point area or are visiting highly recommended this pharmacy.
There is always a pleasant feeling that comes over me whenever I visit here. It's warm, friendly, and feels a little bit special. I could shop around, but I don't want to. I've found where I'm happy. Without a doubt, my favourite pharmacy in Sydney.
The pharmacist & pharmacist’s assistant working tonight 22/8 were both so incredibly helpful, compassionate & kind. They went above & beyond to help our situation to get medication for someone who fell ill visiting Sydney. Thank you so much!
Always great service from Jen, saw her earlier today to discuss a thumb issue & receive advice .Jen is brilliant with her patience, listening, answering questions & suggesting advice. This is the only pharmacy you need to go to in our area.
I made a late night call on Thursday night, and was LUCKY enough to speak to Michelle the pharmacist. She was FANTASTIC. I drove in to pick up some medication for my daughter, who’s fever wasn’t going down, after her advise. THANK YOU!!!!!
Blakes pharmacy delivers a level of customer service that is rare to find. Very knowledgeable and willing to provide help and guidance. I highly recommend anyone to use Blakes pharmacy, I can’t speak highly enough of Jen and the team.
Placed a delivery order through medmate. Called Blakes pharmacy with some questions and they made sure I got exactly what I needed - so grateful. Delivered was fast ! Thanks & highly recommend !
Blake's has become my go to pharmacy. They staff are kind and friendly and welcoming. Don't be afraid to spend a good time chatting away and getting a positive feeling when leaving this store.
Best pharmacy in Sydney! Top service you won't find at the big chains. Excellent staff knowledge and product range, lovely ambience in the shop. Thank you to all the amazing staff at Blakes!
This is a place to go for products and customer service. Staffs are amazing, helpful, have product knowledge and very friendly. Great experience and service every time I’m in this pharmacy.
Blake’s is the best pharmacy in Potts Point and surrounds by far. Jen and her team and so friendly and knowledgeable - definitely worth having them as part of your healthcare team!
I am incredibly lucky that these folks are my local pharmacy. They are always wonderfully kind and immensely helpful. It's very obvious that they care about their customers.
Blakes Pharmacy is my favourite chemist. The staff are knowledgable and spend time talking to their customers about exactly what we need. It has a friendly atmosphere too.
Worst chemist ever just went in to get my medication and rudely had my tablets incorrectly Webster packed so they then decided to throw them in the bin due to their error
Great service, but such a shame you guys have stopped with the water bowl for dogs! It was worth the walk to KX! Now I’ll have to use local pharmacy instead
Thanks Jen could not be more helpful and assuring , always lovely experience no matter what the need , wonderful team many thanks Daniel ( AKA Sooty )
The staff are very helpful, and do an exceptional and thorough job at giving good advice and providing a great service every time I go in. Thank you.
The pharmacist Jen truly went out of her way to help me find my medication which is currently sold out of almost every pharmacy in Sydney.
Jen and the staff are just incredible and they always go above and beyond. Thank you for being so kind every time I come in.
Everyone is so lovely and helpful, especially Jen from my last minute booster to helping with meds in iso - thank you!
The best pharmacy. Unfalteringly courteous, efficient, and they treat you as if you're their most important customer.
Beautiful shop, all the staff are extremely fun, professional and freindly! Has to be the best pharmacy in Australia!
Terrific shop and service. Everyone is so welcoming and friendly. So lucky to have a pharmacy like this in the area!
The Absolute Best pharmacy in Sydney. I won't name any of the Great Staff here because they're ALL GREAT …
These guys and gals are absolutely wonderful! So, so helpful. Really caring staff and happy vibe. Thanks guys!
Only chemist I’ve ever looked forward to visiting. Jen and the team are super helpful and often hilarious!
This is the best pharmacy in Sydney. Lovely staff who have always treated me with courtesy and respect.
An institution and invaluable part of the community, providing exceptional care and service to all!
The best local chemist providing personal and friendly service. Love Jen and the team …
Absolutely no words for the horrible service! What a ridiculously entitled establishment.
Great staff, back in the day they used to be my chemist. Its good to be home again !! MH
The pharmacist had a poor attitude, he was rude and dismissive, we won't be going back.
The best staff and service! And open until 11pm, amazing! Only chemist I will go to.
Gave me really good advice and good products to take care of my tattoo.
Friendly, knowledgable, and helpful staff. Nice interior, too.
Nice, knowledgeable staff. Friendly. Clean and professional
Best pharmacy I have been to. Ever. Amazing people.
Its the pharmacy that makes you feel like family...
The staff in there is super nice and helpful!
FFSS. Friendly Fab Staff and Service!
Thank you for staying open late ! X
Extremely helpful and kind staff.
Late night and convenient.
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