Do not take your animals here - just don't do it. I've never come across a clinic with such lack of empathy for their patients (and their humans). The residing veterinarian here has been seeing my dog ever since we brought him home, almost 13yrs now. They've taken countless appointments, we've paid for countless visits and countless medications and scans. My dog has a long and complex medical history. His condition has worsened over the last few months and the past few days have been extremely rough for him so we scheduled an appointment for noon on May 26th. We called to let them know we were running late as he had a little accident on the way there. The woman on the phone, Nicky, told us that the doctor wouldn't be able to see us if we were 15min late. We were frustrated and there was a heated exchange as our dog was in serious pain and discomfort. Nicky's only solution for us was to take him to an ER. We don't want to ever take him to an ER because of his long history that this veterinarian is aware of. She then said the next appt wouldn't be until June. After a few more minutes of back and forth the vet came to the phone and gave us the same spiel and attitude and eventually asked us to check for appointments with their other branch. We called the other branch and within five minutes the other branch offered a solution and an appt for the next morning. She suggested we call back the bloom plaza branch to ask for a drug to be prescribed, which we did. We made an appt with the Alum Rock location and I went to pick up my dogs medication from Bloom Plaza. Upon my arrival, I worked with Nicky and let her know my thoughts on how the practice should consider leaving more time in between and for their appts. While the phone call was heated, this interaction was not. I actually ended up apologizing for the behavior on the call earlier. I asked that they take a look into their practices as there should be more leeway of a grace period when it comes to booking appts, I would've rather they said they had no time then to "double book" my appt in between the vets other obligations. (Nicky used the term "double book.") Nicky then told me that maybe we needed to work with two different vets and build relationships with both. In what world does anyone do that? Please let me know if anyone has two doctors, two dentists, two optometrists, two dermatologists - in what rational world? After spending more money than I should have, once again, we just received a call saying that they were cancelling our appt because of the interaction I had with Nicky at Bloom Plaza. This hospital and its sister practice has absolutely no problem taking your money until you actually need them. Animals are members of our families, we treat them like family. When things are dire and timing constraints are imperative to their health and comfort, we get frustrated. What's the point of building a rapport and relationship with them if they drop your animal when you need them the most? I honestly just can't believe that they operate an animal hospital and have this little care for the animals they see. Go somewhere else. Find a practice that actually cares for your pets and not just about booking as many appts as possible to make as much as an income as possible. I'm actually extremely grateful that Nicky and Dr. Bath decided to act this way. We were able to find another office that saw our dog on the same day that we called and even scheduled follow up visits for the following day. The medication they prescribed worked wonders compared to what we received haphazardly from Dr. Bath.

If I had to rate the clinic based just in Dr. B experience and care for my pets, I would be happy to give him 5 stars. He tells me what is happening and is courteous, the cost of care is fair and I would recommend this clinic based just on that. However, a member of his staff is rude, unprofessional, and because of the way in which she speaks to me, I can tell she does not have the understanding of what is the state of mind of the owners when caring for a terminally ill pet. Elisa at the front desk, is a poorly educated unprofessional (I can not call her professional). Today for the third time she proceeded to speak to me in a condescending manner and her comments are less than requested. I have complained about this behavior in the past, yet I believe it is not addressed because she continues to repeat her poor professional skills. I could go in detail as to the statements, attitude, hang ups that I have received from this staff member, but I will not write them as courtesy to Dr. B. I am writing this as a warning to new patients that may run into this unprofessional and un sensitive person, also as a way to tell this staff member that there is no reason good enough to not respect the people that visit the clinic and contribute to her pay check, we are the reason why you are there, if the Dr. has no clients, there is no reason to keep you. Elisa with your behavior you tarnish Dr. Bath reputation and are shooting yourself on the foot. Please respect everyone, be sensitive and professional with your word, nothing is good enough for you to believe you and your knowledge are above your clients. If you visit this office, I hope this helps so you do not endure the rudeness of this staff member.

The poorest vet experience I have ever had. I would not recommend this vet to my worst enemy. The vet is is not knowledgeable, rude, unprofessional and has no interest in treating pets with chronic issues. She would rather lie regarding diagnoses and take customers’ money than advise that she had no idea what she is doing. I brought my dog here for an ear infection, paid hundreds of dollars, and the issue was not resolved. I therefore had to take him to another vet to have the issue fixed. I also brought my dog here for cutaneous lupus, the vet proceeded to prescribe him medicine that made him ill and gain a significant amount of weight. When I brought him back and explained the issues due to the medication, the vet said that the issues he was experiencing was due to him being overweight, when it was the medication that she prescribed that caused it. I can continue to go on about the many issues that this office has, but it will suffice to say if I could give them negative stars, I absolutely would. Do not bring your pets here.

If I could give zero I would. Be very careful using this animal hospital. We asked for a certificate for our dog to fly to Europe and they proceeded to give us the wrong certificate multiple times. Even with calls from the USDA, they never accepted responsibility for the incorrect certificates or the fact that we had to get the entire process redone right before our flight. No compensation, no apology and till the very end they placed blame on us. And even had the audacity to YELL at my husband in their office. Yell you guys!? Who does that?! This office can not be trusted. Be very careful! The staff he hired did their best but the Dr. is outrageous, to say I’m upset is an understatement. And if anyone wants to question the validity of this review I’ll gladly email all the incorrect versions of the certificates they tried to give us, all the way up to the morning of our flight. Worst customer service ever!

I use to really love this place, I took my cat here for many years. My cat passed away, and after COVID I got another one and took her here. There is all new staff which is great, the vet techs are very nice, and there is a new vet as well who I have NEVER met. They have seen my kitten 4 times and I've never met the vet.... They do not come out to your car to talk to you about what they did with your animal. They send the vet techs which unfortunately don't seem to be extremely knowledgeable. Everytime I had a question (which is a lot) they had to go back inside for several minutes to ask the vet. They don't write down in the invoice exactly what they did or found based on your visit, I had to ask them all 4 times how much my kitten weighed because they didn't write it down on the designated area. This place is not the best.

Bloom plaza animal hospital is by far the best in the area! Every time I bring my dogs in we are met with the most friendly, accommodating, professionals. My dogs can be a handful but Dr. Bath and his staff have bonded with them, gained their trust, and always look forward to their visits. It’s so refreshing to have such a great, friendly, supportive vet just around the corner. As long as I live in the area I won’t take my dogs anywhere else! We love bloom plaza animal hospital, their vets, vet techs and everyone in between. We’ve been through many vets with these dogs and past dogs and I bloom plaza is easily number 1. We recommended them to all our friends and family because we trust them THAT much!

This clinic used to be wonderful, but they seem to have declined with the new veterinarian. It’s become more of a racket than animal care. The reason I say this is they were holding our cat’s renewal prescription hostage, unless she went in for an exam. Heart medication which she would die without. So we took her in and they again recommended the same thing as before, lab work and antibiotics. She is 23 years old, and doing lab work every time is just a moneymaker for the clinic. Then they delayed the renewal of her critical heart medication, which I pay $.15 for online. It was either let her suffer, or go buy some from them. They charged $28 for 15 pills, which comes out to. $1.86 per pill. Wow!!!

It is always the same quite a bit of a waiting no problem but it has never been this bad. Arrived at 8:50 AM appointment is at 9:15 AM it is 10 AM no one has even greeted me in curbside to check in I have been trying to call for last 20-30 minutes to check in. I see people who arrived after me getting attended first. Don't waist your time here I already prepaid there puppy package dont waist your money on it. They need to learn to not overbook there appointments and respect peoples time. Appointment is for a micro chip its 10:05am assistant comes out to tell me that they have no micro chips in stock and cant do it. Thanks for waisting my time so unprofessional.

Staff is friendly and caring. We have been taking our Dog there for many years and would not go any where else. Doctor is great, very kind and gentle. Our dog gets shook up real easy and he is fast when it comes to giving our dog his annual shots. Great and wonderful place to take your animal to. Highly recommended. Prices are very reasonable and are lower than most of the Vet's around. We like the idea that they are open 7 days a week, if something comes up on a Saturday or Sunday you don't have to rush to an emergency Vet, Bloom Plaza will get you in. Love this place and the Doctor and Staff. The Wilson Family

They were able to see my cat right away without an appointment. It was not an emergency. 1st time there after being highly recommended by friends of mine. I was there to have my cats rearend glands taken care of. They said that they had 2 separate charges that had to be paid. One was the glands and the other was for a full physical. The doctor took my cat to a back room upon the doctor first coming into see the cat. 3 minutes later the cat was back with me. Happened so fast that there really was no time for the physical to have taken place. But paid it anyway.

I moved to San Jose about 2 years ago and I took my fury babies to few doctors in San Jose and non of them were animal lover and they only cared for money. With no positive result even ... Finally I found this clinic and this amazing doctor and lovely staff which I am really happy with.. they are really good people and you can tell they care so much for your kids... I’m so blessed I found them The Doctor was always right about any issues my kids have and they are so fair in any ways ... god bless them ... thank you all at bloom plaza hospital .

Visited it because it is a nearest to my home but really doubt I'll visit it again. I had no explanation about what was my cat diagnosis just a list of medication and what to do. This list included expensive insects treatment which I wouldn't normally buy. Now receive a lot of spam from them. Idea of junk e-mail is very destructive for that business. I could keep using service as a nearest one. Now I'd prefer to drive 5 - 20 minutes more :) Will reduce a rating if spam doesn't stop. My worst vet experience in the Bay Area so far

In my opinion; Dr. Bath is one of the best vets in the area. He does not do unnecessary tests that cost hundreds of dollars; like some vets do.just to get your money. He is affordable for low income people; like myself. He has treated 2 of my cats. He is very good. The vet who had been treating my cat Emmy; just gave up; she didn't know what else to do; but Dr Bath found the problem and now Emmy is breathing much better after her visit to The Bloom Plaza Animal Hospital. I highly recommend Bloom Plaza Animal Hospital.

Impossible to get ahold of them. I tried getting my cat in to be looked at for months. 8 phone calls + emails later, I brought him to another vet to find out he had cancer. The new vet never got the records from Bloom, despite multiple record requests. The day after my cat passed, Bloom started blasting me with cat food emails and haven't stopped, despite my requests for them to stop. Do not bring your pets here. They will randomly ghost you and stop answering messages once they have your money.

I took my 15 yr old Zoey and she was in distress. It was an emergency situation and very emotional. The vet was a rude insensitive human. As we laid her to rest he did not explain that she might take a few last breaths or gasp. So we my sweet Zoey took three I was scared. The vet snapped at me and acted like I was offending him. Don't ever go there if you need compassion or help in one of the hardest choices we have to make as (pet) famaily members. Worst experience ever!

The team at Bloom Plaza Animal Hospital has provided care for all of our animals since 2006. We've brought our animals to them for the entire life spectrum; everything from puppy care to spay/neuter to scratched eyes to emergency allergic reaction treatments to guinea pig surgery to nail trims to joint therapies to end of life. Dr. Bath and his staff listen to our pets, and provide quality care that is affordable. They love our pets. We love them.

Dr. Bath is a knowledgeable Veterinarian. He is honest and trustworthy. He employs a knowledgeable staff, also. My wife has a tiny, older Maltese. This facility understands her diverse needs and treats her accordingly with loving care. We have an English Bulldog that has developed allergies. Dr. Bath has spent extra time diagnosing her needs. You will get extra special care for your pet here. Prices are competitive. Everyone is very professional.

I booked an appt because the hospital said dermatology as a service on their website; that was incorrect, this is a general services vet hospital. I wasted my time, gas, and their time on going over there. Please take off specialty services on the company's website. If you have a specialty issue with your pet this is not the place to take it to be treated. Front staff was nice and polite on a positive note. e.

There must have been a mistake on the stars selected. To make the correction Bloom Animal Hosp. is the BEST! in the area and has the greatest staff. Dr. Bath is very straightforward and not about trying to make money off of his clients. The prices are reasonable. And treatment is always in the best interest of your pet. Thanks for everything you've done with my pet family. Sorry for the star mishap.

I’m happy with how fast the visit was but I’m unhappy at how much lack of transparency there was about what injections they were giving my pet. They didn’t care enough to explain everything even after asking questions. I'm likely not going to go there again unless action is taken. Right now it seemed like they were giving my pet as much treatment as they could so they could make more $$$.

Very expensive. Came here a year ago and the prices were reasonable. Not any more. Was told they were bought out and they have no control over the pricing. Didn’t even get to talk to the vet. Everything was relayed by a technician. And to top it off I got a quote for a neuter and it was almost $900 even with my puppy package discount. Will not be going back.

This place genuinely loves and cares for animals!!! The people here are so friendly and are 100% willing to help. They'll answer all your questions and address needs/concerns because they're knowledgable (not only medically but also about services offered around). Very professional too. This place deserves 5 stars in my book. Shout out to Alyssa(sp)!

We have been taking our dogs to Dr. Baath since 2003! We have nothing but a great experience at the clinic each time we take our pets there! The staff is kind and caring! I can’t say enough good things about Dr. Baath! He is an expert in his field! His diagnosis is always accurate. I am fortunate to have Dr. Baath as my babies’ doctor!

I really like allot of the staff but there is definitely a bad apple there. other then that services are decent bet himself is great. Your front line is the most important to a business so with that said only complaint is the front desk. I'll leave the name out because it'll be easy to figure out who it is!!

Dr. Bath is the Animal Whisperer. He seems to know what's wrong with my babies before even the results come in. My babies love him. When he enters the room they are calm and he can get them to do what he needs them to do for exams. He's so good with them. The staff are friendly and very qualified.

They have been the vet of my puppy for about 6 months, and they treat him with love since day one. Every nurse and vet there are amazing people, more when it comes to the animals. Only problem is that direction to get there the first time was so hard and was late to for the first appointment.

I've lived in the area for 25 years + and finally decided to try this vet when I adopted a new dog. Extremely happy with the service the pup and I get there. Always easy to make an appointment, even the day before! Sometimes I feel a little rushed out of there but im not complaining :)

Bloom Plaza has been our go to vet for at least 10 years. Always available and always have the best interest of the animal in mind. Very knowledgeable and reasonably priced. I especially like that the staff has been the same for years, the sign of a stable and good work environment.

Super friendly, attentive, and proficient staff, flexible scheduling, and extremely fair pricing for services rendered. The vet and his staff really care about their patients and do not appear to be guided solely by money as is the case with many other practices around the Bay Area.

I've been taking my Browniee here for almost 12 years last yr. He had surgury 2 lumps removed .I was told he had cancer they took very good care of him and me as well .I will forever be grateful for all that you guys have done and continuing to do for my browniee. Thank you so much.

We have been taking our dog to the Bloom Plaza Animal Hospital for 17 years now. The staffs and the doctors are very professional, caring, and friendly. We feel like our dog is the only patient they have! They always accommodate us, at our convenience, which is very nice.

Dr. Bath was attentive, treated my daughter’s cat with care and provided a medical program for him to heal. The pricing appeared reasonable in comparison to other veterinary hospitals in Santa Clara County. The support staff were equally kind and attentive.

Doctors and staff have always been honest, friendly, kind, and understanding to me and my pets. My babies have been patients for 10yrs. The mother of my oldest Yorkie, was under bloom care, actually the doctor has been seeing my Ziggy since birth in 2008.

I was trying to go to petmart but the vets were not in that day. My pooch needed her shots so I tried tge vet hospital next door. The doctor there Dr. Bahn was very nice and attentive to my pooch and tge price was alright for last minute quessing.

Dr. Bathe is the best ... He was our family veterinarian when he was in the Fremont/Newark area so without question when he moved to the San Jose area we followed ... I would rather drive further than switch ... He is so compassionate ...

I have been visiting this hospital since its opening. Back then, there was only one person on site. I don't see him any more. We have at least 5 pets on file here. Some of their services have better price than close by pet clinics.

Dr Bath is a great Dr. He took care my 2 dogs since we move to San Jose 5 years ago. My dogs are now 17 and 9 years old. Dr. Bath y his staff at the Bloom Plaza Animal Hospital are professional, efficient, compassionate. Thank you

Very good Dr & friendly staff who took my dog in for an exam when all others in the area had no openings today. No better deal than here. They also have reasonable prices on eye stain & medications. I highly recommend coming here

Bloom Plaza has been our vet for at least 5 years and we are so happy to have found them. They truly care about your pet and their advise is always in the animals best interest. The price is fair and the staff is very caring.

I love bloom plaza. They are responsive and fast. They love animals and do everything to help you with your animal at a reasonable cost. My dog has had surgery here on his ACL and I wouldn’t trust anyone else with my pup!

We always have a positive experience at BP. Drs. caring, smart, honest. Cost - very reasonable considering what some vets are up to.... friendly and always available... we have a number of animals and we bring then to BP!

Dr. Bath and his staff always show their compassion with my dog Polar. Bloom Plaza has always provided excellent care for my dog. My dog is 2.5 yrs old now and he's been under the care of Dr. Bath since we got him.

Dr. Bath was patience in answering all my questions without rushing me along, and most importantly their charges are reasonable showing some consideration for those folks who are on a tight budget. Thank you, much.

EXCELLENT! Have been a loyal customer since 2005. Very friendly and knowledgeable staff. Affordable and quality vet sevices. Dr. Bath only charges for work and tests absolutely necessary. Open on Sundays too.

This vet is great at troubleshooting, offering alternative approaches - aggressive or wait & see depending on how you'd like to work. They're open all weekend: Saturdays & Sundays. I highly recommend them!!

Dr. Bath and the crew do a great job. Timely appointments. Staff knowledgeable and helpful. All seem to like pets and are good animal people. Pricing is good compared to other vets we've used in the area.

My dog Josie always gets great care from Dr. Bath. The staff is always friendly and if you have an immediate problem they usually fit you in. I've been going here for 6+ years and am quite satisfied

Doctor is fast at diagnosis and knowledgeable. The prices are also very reasonable here. Front staff are kind. Not as close to my home as I'd like but I still keep coming back year after year!

Dr. Bath Is a great vet. He is a good diagnostician and he tells you upfront what the long term cost will run. He tells you when to worry and when to let it go. Dr Bath is a rare veterinarian.

Appointments are easy to get even on same day. Veterinarians do great professional job and make you feel at ease. Prices are reasonable compared to other places. Staff are friendly …

I love taking my fur babies to Bloom Plaza Animal Hospital. The staff are always so pleasant, helpful and accommodating. I would definitely recommend them to anyone who loves their pets.

I've finally found the vet for our Mal-Chi mix dog... they did really great in resolving our dog's allergy problem. I like Dr. Bath than the other vet that they have, just a preference.

They get things right the first time and are very reasonable with their fees. No frills, just honest knowledgeable staff that care for your pet’s health first and foremost.

Bloom has continuously provided affordable, reliable pet care to all 4 of our pets. I trust the advice that is given and the pricing is fair. Excellent neighborhood vet!

Been going here for years now. Very professional and easy to communicate with even during COVID. My new dogs has been going for a year now and will continue to go.

Really like this place. They make you wait outside while they take your pet inside to the vet. I would prefer to stay with my fur baby, but it is what it is.

I have a small dog who has allergies. I called them and was able to get in within 2 days. I am very happy with the efficiency of the staff and doctor.

I've been taking my dog here for a few years now. He never had anything major. Mainly vaccinations. Friendly staff prices I thought were reasonable.

Aria was a fantastic assistant who was so kind and loving to my baby doggy. Clean, reasonable prices, and a great environment. Thanks Dr. Nimir!!

Friendly staff. Very through exams with my dog. Been going here for many, many years. Happy with the love and attention that is given to my dog.

I went here on a recommendation from a friend. Friendly staff. Short wait. The experience had been good. We will continue taking our cat there.

Extremely happy with our first visit. I can not say enough about the girls upfront. So super helpful and friendly. The vet was great too ☺️

Dr. Bath and his staff are an amazing team!! I highly recommend this place for someone looking for a wonderful vet for their fur babies.

Nikki gave our hard to handle Bully Dog expert and capable care. She gave us detailed instruction for home care. No trauma. No issues.

Even tho they have to come outside because of covid. They still made me feel good out there. I felt like my dog was in good hands.

Great and friendly service, they answer all my questions and Corina was informative and answer all my questions. Kittle is happy!

This place is above average. There are two vets, and DR. B is good, but I don't like the other doctor. I don't know his name.

They are so nice and helpful here! Able to get my dog in same day and they did not charge an arm and a leg for there services

We had a minor emergency and they took care of us and our older pitbull as well. I would definitely recommend this place.

Dr. Bath is the best Veterinarian I ever met; I would still be taking my dog here if I hadn't moved to another state!!

The only place I take my 11 year old American Pitbull Terrier. We have taken him here since he was 6 months old!

They are always honest and fair about their prices. I have been taking my dog there for the last 14 years.

Kinda small, but overall Best prices around!! They are genuinly Compassionate animal lovers there! A++++

We recently learned my dog has epilepsy and Bloom Plaza has been more then helpful with all her issues!!

Excellent service, doctor and staff are very nice !! We definitely recommend this animal hospital …

The doctor is quick and thorough. Alyssia and Rosie are great!So nice and caring every time we visit.

The service could be better, but all together I guess they do a decent job taking care of my pup.

My dog was sick and had to be put down . they were very nice and did what they could for her .

Great service. Very dedicated vet. Has taken great care of my cat and dog for many years.

Best vet we've worked with! Amazing care for my dogs and very attentive to their needs.

Rosie that works there she always takes care of my pets we love love the plaza hospital

Great service! Took care of my dog with lots of care. Will definitely go there again!

Rude, these people have a genuine lack of character and disrespect their customers.

They were great professional and the answer to all my questions and then more

Wonderful, caring doctors and staff. They treat your pet like it was theirs.

Great place to take my dog. They are friendly, competent, and experienced.

Great Experience! The staff and Dr. were very helpful. Highly recommended!

Very friendly and accommodating even with the COVID restrictions in place.

Open 7 Days; Kind and attentive doctors and staff; Pleasant to work with.

Kind of compassionate service, and wonderful hours of availability

Best veterinary experience by far. Caring staff and friendly Drs.

Very caring professional team. The Staff and doctors are great.

The staff treat my pet with care, and to me that's important.

I love the place, knowledgeable doctor, and very friendly.

No frills, affordable, reliable and honest. Who needs more

They are want just get your money worst place to go.

Fantastic staff and doctors. We think they're great.

Prices have gone up but reliable and compassionate.

Miracles happen when an expert touches hair.

The entire staff is friendly and helpful.