Showroom Experience: 5/5. We loved dealing with the people in the showroom, and one salesperson in particular was patient, friendly and very personable. For this reason alone, I would shop at BoConcept again. Delivery Experience: 5/5. Our items were delivered, assembled and left in perfect condition. After-Sale Customer Service Experience: 5/5. I would give a higher rating if I could. After moving house, the screws went missing from our dining table. They were replaced quickly and efficiently by BoConcept, no questions asked. This is ridiculously amazing service. Coming up to Christmas time, it was a bit stressful not being able to put our table back together. But within a week of enquiring, we have our table back! I can't thank BoConcept enough for this kindness. It far surpasses any other customer service experience I've had. I will certainly be back for more furniture in the future. After-Sale Product Experience: 4/5. As beautiful as our furniture looks, I'm docking one star due to the way it wears. We take great care with all our furniture and live in a child-free home. However, a piece of our dining table snapped off very easily when we were putting it back together (the part that holds the extension panel), and the MDF/Chipboard is visible through a few of the scratches. Not what I was expecting after paying thousands of dollars for a dining table. But in saying this, I still definitely recommend this company. The products look amazing and are so functional. It will last much longer however, and stay beautiful if you don't plan on moving house. If you do move house, make sure you use a premium white glove service!

I recently bought a range of furniture from Bo Concept in Sydney utilising their very comprehensive website together with the assistance of a fantastic Sales Agent, Jack Peacock. As I am located in Perth I was not able to view the furniture in person but I found the photos on the website very useful and true to the actual size and quality of all the products I bought. Jack was very helpful in ensuring that I was certain of the colour and texture of the product by sending samples of the fabric by mail. This ensured I made the right choice and that I was confident in my order. The order was delivered on time and the delivery guys also went over and above the call of duty. As one of the pieces did not fit in the lift, they carried it up to the second story via the emergency stairs. It was a fantastic effort. The goods were really well packed and there was no damage or sign of wear on any of the items I bought. I would highly recommend Bo Concept and I continue to be impressed with the quality and style of their products that I am very proud to own. L. Warner Perth WA

Excellent customer service! High quality furnitures. We got a new place and went in the store in St Leonard’s not knowing what to do and where to even start. We met Corey and he was so nice, patient and understanding and gave us so many good tips and honest advice how to start furnishing our unit. He helped us with the 3D design and our place came so nicely together at the end. We got a dining table and chairs set, coffee table and a bed there at the end. We wish we could have the whole place furnished with their furniture if our budget allow it . Honestly, their quality definitely match their price tags. Totally worth it! as you use your furniture for years. Would definitely recommend BoConcept to anyone who is looking for nice and modern furnitures. Seriously! you will definitely hooked as soon as you walk through that door and check out their awesome designs

That was our first time shopping furniture in Australia. I had done some research and decided to go for Boconcept to see if there are things we like. The environment was very friendly as well as the specialist, Jessica. We firstly discussed about our needs and then professionally she introduced the products we really like. During the conversation, she was always patient and helpful to explain different options that we might be interested. Our order took 2 or so months to produce(due to Covid 19, it took a bit longer). They lent us furniture which is in very good condition before the order arrives. Add to that, the delivery service is also amazing. They setup everything for us and explain how to keep them well. There are too many things I want to express my appreciation. I will definitely come back!

We bought a couch here as we wanted a quality product plus iconic Danish design. As we visited the showroom numerous times to keep trying various designs along with cushion structure, leg height etc we were always greeted and offered assistance straight away and told to take as much time as we wanted . Advice given on different fabric choices was informative and it was great to have the sample swatches to take home. Prompt emails ensured requested updated information and we were kept informed of delivery date and time. The delivery itself was smooth with good arrival confirmation phone calls from the driver. The 2 men were polite and efficient. Our sales consultant was Lauren Bungey. We are now enjoying our couch - definitely worth the wait for it to come from Denmark !

Having bought from BoConcept in previous years , I knew that the store had the style of furniture that I was looking for. I did not know that all the sales people on the floor are actual designers themselves. As it so happened, with no-one in the store at the time, it meant that I had several hours one-on-one with a designer to seek advice and ask questions. Although this service is available by booking ahead, I was fortunate to do this in-store to look at all the options in person rather than rely on computer images. I recommend BoConcept for those after contemporary cutting-edge modern design furniture of highest quality. Having been Bang & Olufsen fan, can vouch that Danes are well known and respected when it comes to good design and aesthetics.

I’ve recently furnished most of my home with Bo Concept furniture pieces. Quite honestly they are very sleek, stylish and not to mention very contemporary and modern in design. I love the fact that all the pieces of furniture and decor that I purchased were very strong and sturdy. They are of top class quality money can buy. Well done to the design team at Bo Concept!!! On another note, I’d like to add a special mention to Ryan Stevens; Store Manager at the Moore Park Bo Concept store who has looked after me over all these years and provided me with an exceptional customer service experience. If it wasn’t for him, I wouldn’t have been back to Bo Concept again and again... Thanks Ryan...

We had a wonderful experience with the team at BoConcept in Crows Nest. From the first time we entered the store they were only too willing to help customise the items we liked in order to fit our brief. They went to the trouble to create virtual photos of how the pieces would look next to other items that they did not even carry in their store. The sales staff’s excellent service was only further complimented by the delivery guys who not only turned up on time but called prior to ensure that we were at home. They installed it, were extremely careful not to mark anything with the bulky item and cleaned up after themselves. This was a seamless experience and a pleasure to deal with.

After shopping around for ages for the ‘perfect’ coffee table we are extremely satisfied with our Madrid coffee table from BoConcept at Crows Nest. The purchase experience was first class, we were well looked after by Bianca and the service was attentive without being overbearing. She talked us through the ordering process and the (longish) wait as it was going to be custom manufactured. When it finally arrived, we couldn’t be happier. We chose the matte white concrete base with glass top option, such a stylish European design with premium grade craftsmanship. Definitely will be our 1st port of call for future furniture purchases.

BoConcept exceeded my expectations. The service I received from their interior design consultant and delivery professionals was of very high quality. I pretty much knew what I wanted as I had visited their showroom several times. After an on sight visit with a detailed graphically designed portfolio created for me, I was given several options to review. I was then able to make my decision without any hesitation. There is a wait for the product to be delivered, however, the quality is exceptional. The installation was done quickly, efficiently and professionally. I would highly recommend BoConcept.

Our favourite furniture store! All items are of incredible quality and we are so happy with the service offered too. I purchased a lot of items from BoConcept so far: book shelf that I could model according to my preference (shelf sizes, length, width, materials etc), TV console to match, marble side table (looks divine!), office table that is foldable and hangs on the wall (such a great option for a small office room where you still want to gain some space) - all of these items are gorgeous and service we've received was incredible. I could not recommend them enough, honestly, they are 10/10.

BoConcept has the best furniture I've seen so far, and the designer assistance I received from Vanessa was such a bonus, it was really appreciated and helped to make my selections work with my space. I purchased a Billund round foldable table and Princeton chairs custom made for my colour scheme, a Carmo Sofa with Ottoman and a side table. My friends have all commented on how comfortable the couch and chairs when they have visited. I found the process of purchasing the pieces easy with their help especially as I usually find furniture stores stressful.

Contemporary Furniture If you are after a modern look with strong clean lines - take a look at their range! We purchased a Osaka corner sofa, tufted seat covered in grey Matera fabric. The whole process was seamless, products weren't limited as you could customise certain aspects (upholstery, legs, return direction, seat structure). BoConcept loaned us a sofa during production time and took it away once our new one was delivered and set up. Only fault there was a slight pull in the fabric on one seat but we decided to live with it.

My Bo Concept experience has been quite pleasant as a customer. When you are shopping for your furniture, it can be hard as you may make a wrong decision and the choice you make may not fit. However, Bo Concept made sure that this wouldn’t be too hard for me and assisted me with all my questions to help me make the best decision. I would highly recommend getting your furniture needs from Bo Concept specially the St Leonards branch. Corey is the man to look for! He is super patient and really-really helpful. 5 stars service!

Well, we were very impressed in the shopping experience at BoConcept. James was patient with us and incredibly helpful. Thanks for allowing us to take home the fabric samples and a couple of different chairs for our dining table. We have purchased $3,000 of dining chairs - which are perfect for our Blackwood timber table. The lounge has been ordered and is no doubt leaving Europe on its way to China soon. Ok - so it was an expensive experience but one that we are very relaxed about the investment.

A very good experience with BoConcept. We bought 10 chairs, a couch and a rug - as well as some cushions and other smaller items. Everything is well made and looks appropriately Danish elegant! The staff were always helpful when we had questions. Only one criticism - the rug took a LONG time to arrive (2 months later than everything else) - but James agreed to extend the bonus voucher so that we could look at the whole setting before adding the finishing touches. So overall, very high rating.

The in-store service was helpful and thorough. It was great to be able to talk through the various configuration options and delivery times. We thought we had a fairly good idea of what we wanted but ended up adjusting our final order after speaking with the staff. Delivery was prompt and on time - with the guys taking the time to ensure that the piece was properly adjusted. All up a very seamless and professional experience - and lovely quality furniture.

Bought our coffee table from here after searching one for months, Corey really helped us and wasn't pushy at all giving us a colour sample to take home while we decide it was the right one. We decided buying it and in came in a few weeks earlier than the quoted 12 week timeframe which we were really happy about (other furniture we bought elsewhere had 6month+ delays). Coffee table is well made and really love it and would buy from here again.

Used their designer services to help us furnish our new home. The design team we excellent, taking the time to work through several version of our plan, costings an material options to ensure everything matched and flowed together. While we eventually had to wait for our furniture to arrive from overseas, BoConcept kept us informed of timings and when the furniture arrived, they delivered and installed very professionally. We are very happy!

I have purchased many items from BoConcept because I just love the design style! I have consistently been delighted by the thoughtful, insightful and non intrusive expert advice I have in received in the store. All items were delivered in line with the time frames I had been given. The people who delivered the items were polite and very careful in assembling the items, and took care to place them as I wished. I highly recommend BoConcept .

We bought our dining chairs 5 years ago at Bo Concept and needed an extra 4 chairs to make up a set of 12. Bo Concept had my details on file and were able to order the same chairs and had them delivered to their showroom. The sales assistant helped me load the chairs into my car. Process was seamless and stress free. Easy peasy, I’m a return customer, great customer service and love the products. Highly recommend Bo Concept Crows Nest.

Having recently finished renovating my home, I wanted some stylish high quality furniture to match. I purchased an entertainment unit and large chest of drawers from Lauren at Crows Nest. Lauren was very helpful, and the delivery team were professional, took great care and were on time. The furniture is beautiful and of the highest quality, and I’m looking forward to purchasing more shortly. I highly recommend Bo Concept.

I recently purchased Ottawa dining chairs from the Crows Nest store. They are very comfortable and of a high standard. The staff were very knowledgeable and professional, and very patient with me! They went the extra mile to ensure that my experience was a positive one without any hard sell. They communicated with me at every step of the way. Very happy with my purchase, very happy with the service from start to finish.

The experience from first entering the showroom in Crows Nest to taking delivery was a very professional and seamless experience. I was kept informed all along the way by the same person I dealt with in store, rather than numerous different people who I did not know. Also the furniture is fabulous and I am very happy with my purchase. I would definitely buy from BoConcept again and highly recommend it.

We purchased custom made product from BoConcept in order to match out interior design and our other furniture. In all occasions, firstly we were impressed with great attitude and welcoming approach of staff, secondly they helped us to make the design furniture to suit our needs. We received our products, even few days before due date and we were impressed with the quality of products.

We bought our furniture for our new place at Crows Nest from BoConcept. We were helped by Jack, who was extremely professional, efficient and quick to assist with all our requests. All of the furniture arrived on schedule and Jack helped us carefully pick each piece for each room. We would go back in the future and have recommended Jack and the team to all our friends and family!

The layout of our new place is tricky so we contacted BoConcept Crows Nest and booked an interior design assessment, Jackie came over took in account all our needs and requirements and prepared a few options. She dedicated hours to help us take the final decisions and to adjust the order to meet with our budget. We are super happy with the result and the service we received.

We bought a beautiful sofa from BoConcept in April last year. Not only were we impressed by the quality and design of their furniture, but we thought the service was exceptional. James, who assisted us in choosing our sofa, was lovely and very helpful, and it was terrific to enjoy a free loan sofa whilst we were waiting for ours to be built. Can't recommend enough!

The quality of the furniture is great and customer service was amazing. Thank you Wendy for your help, she was really helpful and professional throughout the whole process. Our furniture arrived on schedule unlike other retailers and I was very impressed with the delivery team. They were very careful when moving and assembling the furniture in my house.

We recently purchased a lounge suite and found the in store customer service most helpful. We were even offered further interior design suggestions at a later date. Unfortunately one of the components of the lounge was incorrect. This was however dealt with promptly and professionally. We now have a comfortable, stylish lounge and couldn’t be happier.

I bought a lounge, coffee table and computer chair from BoConcept about 6 x months ago. The whole process from start to finish was fairly painless and went very smoothly. The shop staff were friendly and helpful and the designer that came out to the house (Aggie) was wonderful. We are very happy with our purchases and hope that they will wear well.

We purchased an Osaka sofa. The lead time was lengthy however the sales staff kept us informed of progress every step of the way. The delivery process went so smoothly and the sofa looks beautiful in its space. The sofa itself is very comfortable and we are very pleased with our purchase. We will certainly look to purchase again from Bo Concept.

Extremely satisfied with the minimalist designs and build quality of BoConcept. The consultants were knowledgeable and ready to help without being too intrusive. They even have a cool software that allows you to visualize what the furniture would look like inside your home/space. I'd definitely consider BoConcept for my future furniture needs.

BoConcept did a great job in customer service both at the sales interaction and the install. In fact the install saved the day as it was not noted on the invoice that we required an install and the guys stayed late to do the unexpected install on a Friday evening. Sales team was profusely apologetic and everything went smoothly in the end.

Stylish and great quality furniture. The team at BoConcept were tremendously helpful in ensuring the furniture was delivered well, and that I was 100% satisfied. The service was amazing - I had trouble fitting my mattress into the new bedframe, and BoConcept organized for their amazing service team to come and resolve it easily.

We have bought several items from BoConcept in the last year. We had excellent service from Jack and Vanessa as well as efficient delivery and a clever modification of bar stools to meet our needs. The quality of the products is excellent and this us a great place to buy lovely furniture and accessories. Highly recommended.

My wife and I bought a shelving system from BoConcept. It was the only shop in Sydney where we were able to find well made, contemporary, versatile shelving in a style that won't date. The customer service was excellent. Staff were very helpful and knowledgeable. We will definitely be back for more furniture in the future.

BoConcept provides unique designs made of premium quality materials perfect for home living. We found staff friendly, professional and not pushy. BoConcept provided great advice, options and ideas. In particular recognise staff member GEMMA from the Crows Nest Store who made our overall in store experience very pleasant.

Great staff. Helpful and very patient as we took some time to decide on the type of leather for our new lounge. Delivery was on time as promised, which was great as we purchased close to Christmas and hoped all would go well. We love sitting on our new lounge - beautiful design, quality leather and super comfy! Thank you

BoConcept delivers exceptional service and a seamless experience. We purchased a dining table and chairs, and the staff's expertise and attentiveness made the process easy. The furniture's quality surpassed our expectations, and we highly recommend BoConcept for their outstanding service and stylish, durable products.

Amazing service, in particular from the warehouse team - packaged/wrapped our new furniture impeccably, so that we could transport it interstate. Everything arrived in perfect condition with clear instructions for assembly. BoConcept furniture is such high quality and beautifully designed/manufactured …

Amazing service, very knowledgeable staff and very accommodating. We were able to try a few items at home before purchasing which proved to be a wonderful thing. We were able to see that what we thought would work didn't and chose another item. I can't recommend the staff and quality of products highly enough

I bought a storage coffee table and a desk from BoConcept. The staff were helpful knowledgeable, friendly and efficient. The delivery guys were the same and did a great job with assembly. The furniture is great quality and great design. Will definitely go back if I need more furniture.

I purchased a king size bed from BoConcept. The service when selecting the bed and fabrics was fantastic. I have to say the delivery of the bed was excellent. The guys were very accommodating and nothing was a problem. Highly recommend. Great service and product!

I bought a footstool at BoConcept a few months ago and their services was excellent. Not only helping me to choose the right colour, they also helped me to keep the footstool in store more than a month while I could be not able to pick up upon arrival.

So pleased with our experience with Bo Concept. Not only was the product the perfect design and function, the service was top notch from the day I visited the showroom up to delivery and installation. Our day bed sofa has received so many compliments!

I had just built a granny flat and BoConcepts had the perfect small round dining table. I drove from Newcastle to Crows Nest to purchase this table- the staff were amazing and the table is perfect for my new small dream home on the lake. Thank you

Exceptional customer service. Warm, friendly approach. Most helpful recommendations along with creative ideas to resolve a cabinetry item which we are delighted to have invested in. Certainly would choose to purchase again and recommend to others.

Purchased a lovely table and excellently delivered. Over time children destruction occurred so contacted boconcept and they helped me out with replacing just the affected segment in a super timely and price appropriate way. Excellent service.

We bought some lovely grey Adelaide dining chairs with black timber legs. We love them and they are perfect in our sun-filled bay window. We do wish they came with attached anti-scratch pads on the bottom of the legs, especially for the $$$

We hunted for months, including to look at the cheaper replica sofa options around town, but at the end of the day nothing could beat the quality, comfort and design of the Bo Concept sofas. We purchased our sofa in May from their Moore

We found the design service to be very good. The designer who assisted us in styling our lounge room was very patient and professional. We are happy with the furniture. Areas for improvement would be reducing the lead time as we had to

Absolutely love my furniture from bo concept. The team of installers did a professional job and gladly removed any packaging. I was only disappointed with the 4 months wait. However Bo concept kindly lent me chairs until mine arrived.

This is a beautiful furniture shop. The staff are welcoming and friendly. I really love the modern design and on trend pieces. I recently bought some pieces and wished I could have bought more to update the entire apartment. I highly

The service was wonderful and attentive. All was displayed on a computer screen so I could see how the furniture and colours would suit my unit. The delivery men were very professional and although they had trouble fitting

The personal service and advice is worth it alone for coming back to the store. They were so helpful in guiding the colour selection and material for my lounge and other items, the quality of the furniture is excellent.

Beautiful furniture. Helpful staff, very easy to order and collect. We purchased the Bordeaux console which was ready assembled and collected from the store - parked right outside the back door so straight into the car.

Can’t be happier with my purchases. Top quality products and high standard of services from sales to delivery. Special thanks to Renee Buskermolen for her patience and expertise in helping me to choose the right pieces.

Recently bought the Cupertino desk from BoConcept Crows Nest. While its a bit of a construction site area, and a bit dark, the store staff are really well informed and helpful. Not your run of the mill sales staff.

We were really happy with the costumer service at Boconcept. They were very accomodating to our needs and helpful in the decision making process. Would highly recommend both their products and services.

Top quality furniture as always. Great customer service from the store to the installers. The furnitures can last for ages, worth the money we paid. Would recommend to friends and families.

The staff are fantastic in particular Jack Peacock. Jack has helped up with colours, textures and what works together - and we never felt rushed or pressured. Excellent overall experience.

Good staff - helped out in designing the couches, gave us a perspective on how it would look like in our own living room. Would recommend them if looking for a fresh couch in your home.

The service at BoConcept was amazing, Jack served us and was very helpful choosing leather colours with us. We had regular emails regarding delivery dates. Would certainly recommend.

We purchased a dining table and chairs in May 2023. From initial advice when deciding on the best fit for our requirements through to final delivery, service was fantastic.

Best furniture design and quality. Purchased the Milano dining table and the Lugano tv unit absolute love it. Delivery was on time and sales people were very helpful.

All the staff at BoConcept are truly professional. The showroom is stunning and creative providing ideas to take home. Huge thanks for looking after use. …

Most impressed with the service we received at the store, the kitchen stools and shelving we purchased really completed our new kitchen. We love the end result.

Highly recommended. Our consultant (Vanessa) was very knowledgeable and provided CAD drawings of the furniture we bought. Installation was very well done.

Have always found the Bo Concept team at Crows Nest to be very helpful especially Jack ! Would highly recommend for innovative stylish affordable design

The product, the service and especially the Team, Jack, Wendy , Vanessa and everyone else are the reason BoConcept is the best in Sydney …

The glass vase I bought was a perfect finish for the space. The girls were so helpful in trying to find something to meet my needs.

Extremely well advised ( fantastic design) and attended by one or your employees, Vanessa, and good delivery and assembly. Roman

Bought a TV unit from Boconcept late last year and the whole experience was very pleasant from beginning to finish.

The BoConcept staff worked tirelessly to ensure we achieved the best design mix for our furniture needs. Well done!

Best Nordic style funiture store in Sydney! Good experience in showroom and premium quality of the furnitures!

Exceptional service all the way - from the person selling the product to the team doing the installation.

Wonderful, knowledgeable service & beautiful quality products. Can highly recommend Bo Concept

Beautiful furniture and so easy to deal with