Very unethical and lack of common sense and worst customer service from the membership manager Dylan at this gym. Absolutely lacks common sense, very arrogant and dishonest and careless. I’ve been a loyal member with this gym for years and when covid hit my membership was on hold. I had paid in advance for 3 months last year the the Covid lockdown hit so they owed me 3 months, which he noted in the system then denied me access despite this, just because I did not agree to be charged triple my existing membership (which was ongoing and not cancelled but he just decided to charge triple) and refused to allow me to use my 3 months they owed me just blatantly for no reason other than that he has no integrity to do the right thing by members. Worst work ethics I’ve come across. Despite this their machines are ALWAYS broken down, sauna never works and machines are never repaired till ages later so you can’t even use the gym with your monies worth. This staff member needs a sack he will only lose more n more business for the company. Their auburn club is the worst with very arrogant careless unethical staff who violate all customer rights - particularly referring to Dylan. Many members feed back the same experience with him. Stay away unless you want to join a club that deliberately steals your money and charges you for membership and denies you the right to train when unforeseen Covid happened and despite that you are a loyal compliant member with paid membership that they owe you. This calls for legal proceedings.

Bodyfit Gym in Auburn is an absolute marvel of modern fitness! Prepare to be amazed by its massive size, exuding a sense of grandeur that sets it apart. The group fitness classes are nothing short of extraordinary, designed to push your limits and bring out the best in you. Immerse yourself in a cutting-edge gym environment that is always meticulously clean and impeccably tidy, reflecting a sleek and contemporary aesthetic. But it doesn't stop there! The staff members at Bodyfit Gym are not only incredibly helpful but also masters of motivation, inspiring you to surpass your fitness goals and achieve greatness. And here's the cherry on top: their state-of-the-art sauna/steam room offers a tranquil retreat, allowing you to unwind and rejuvenate after an intense workout. Still unsure which gym to choose? Bodyfit Gym invites you to experience their excellence with a generous "2 days FREE TRIAL." It's a risk-free opportunity to witness the epitome of modern fitness firsthand. Don't just take my word for it—go and witness the epitome of contemporary fitness at Bodyfit Gym in Auburn! Your journey to a fitter and healthier you awaits!

Without any notice to the gym members bodyfit "management" has decided to stop 24hr access to its members on 13/09/22 and now has limited its staffed hours to 8am-8pm on weekdays and 9am-6pm on weekends. With constant back and forth conversations with gym manager and upper management their reason to the sudden change of times and access to the gym after hours is because of safety and security concerns. If this is the case bodyfit should step up immediately fix the security issues ASAP ! Many members have signed up to this gym for 24hr service that bodyfit has advertised ! They have lost many members since the change of management last quater during 2021 and by the change of management (leaving of Troy). Ever since the change, the gym has not been operating efficiently. If we, the loyal members of bodyfit do not see any progress with the security upgrades you will leave the members no other choice but to defect to your nearest competitor's. Auburn planet fitness or Chullora World Gym !

Absolutely the worst gym I have ever been to! I went to this gym in late 2019 and the equipment was great and wasn't too busy. After the COVID-19 lockdown the gym became extremely busy as they did not go back to full opening hours (I originally signed up for a 24/7 gym) and obviously had signed more people up. They then also replaced all the equipment in the gym with new cheap equipment. The equipment could not be adjusted and my sister could not use most machines because of this. I had an issue with my payment at one point and Maria on the phone was the rudest person I have ever spoken to. Furthermore the gym tried to extend our contract for the time the gym was closed over lockdown. This is illegal and it took me going to Fairwork for them to finally let me out of the contract. The manager Stev was extremely rude in all emails, took forever to reply and did not once come to speak to me when asked for. Worst gym and customer service. Would give 0 stars if possible

Beautiful gym but I was never happy with the service. I was a member for almost a year (10 months). Faced issues with payments. I was charged $40 over due charge even-though I have updated my details with the staff. No one replies to the email if you send them. No cooperation from the staff. I had to go there 4 times in person in order to fix it, emailed numerous time and I had to get a day off to go to the gym to fix the issue with the manager. The manager was really helpful but it was hard to find him. I am moving to Melbourne and all my payments were up to date. Had 2 months left on my contract still no consideration was shown. They charged 75% of the remaining amount (It shows how much they care about the money, not the service). Even the email conversation, it shows they do not have any courtesy to show. Overall highly disappointed. I know I will never come back nether my friends who joined with me. But I hope one day they will fix this.

DO NOT GO HERE! Please don’t believe the pathetic 5 star reviews that they beg customers to write. This money hungry gym will still make you pay for a membership even though you cancel it. I simply cancelled my membership and was told it was all sorted, weeks after I’m still being charged for a membership. Then I’m told that I still need to pay the outstanding amount, it’s not my problem “Sandra Dzida” who calls herself a gym manager doesn’t train her staff properly. I’ve had my calls and emails ignored by the arrogant manager also been lied to over emails when I did receive them. When a customer is told something by a staff member, then changing the regulations just to suit them isn’t very professional especially when the customer is always right. Clearly they know nothing about customer service. Do yourself a favour a sign up to a gym else where trust me!

This gym is okay at the moment. The staff are lovely. Especially Maria. But I can’t help but feel like a few changes can be made to improve the quality of the gym and experience for its members. 1. Multiple people walking around without shoes (barefoot). This is not appropriate for safety and hygiene reasons. I don’t want to smell bad odors! 2. Not enough equipment to share during peak periods. I have had some questionable conversations with fellow members about use of equipment with most people getting defensive. For example, there is only one straight bar on the cable machines, meaning people are literally fighting over it. This will cause fights. 3. Broken equipment. One of the Lat pull down machines hasn’t had knee guards for weeks. Maybe this has just been missed by staff.

Overall good gym Had a recent issue with the team, regarding poor communication. They sent me a message of a 50% off membership offer and only 6 months later I realised they were charging me full price of $24 a week! I contacted them and they said the offer lasted until the end of the month only. They mislead me, they never informed me of an ending offer, the message was misleading and the clerk at the time never mentioned anything about an ending offer. Make sure you read the terms and conditions 3 times before signing any papers. The manager Dylan recently contacted me to clarify and resolve the issues and thankfully helped me out a lot. A little overpriced compared to other gyms, but you can be the judge.

I have been going to this gym almost three years and seen so many changes to the management, they are handing well after the incident happened but regardless I still love to come here, meet nice local people sharing our life experiences, helping each others to improve their health…etc. I love sauna session with friends like one of the therapist especially when it comes to cold weather. My favourite Fitness Manager here is Alejandra, she is teaching Pilates, Zumba, Circuit and also a PT. I’m often drop my work just to come to her intensive, supportive, great work out classes. I’m so grateful to meet her here, love her inspirations and encouragement. Come and try, you won’t be disappointed

Heard really good things about this place, but I’m more impressed with the PT’s they have in their mighty arsenal. Once they got ACE on board, that was all the information I needed to sign up. This guy is a walking, talking reminder of how good you can look and feel if you apply and discipline yourself. This guy is a BEAST and unlike other PT’s I’ve had in the past, he actually walks the walk not just talks it. Once you’ve jumped on the ACE train, know that you will become the best version of yourself in both body and mind. I’m delighted that he joined your ranks and will be the reason I join this gym. Shout out to the PT’s like ACE out there that actually change peoples lives. 12/10 recommend

I like the gym itself. But is it me or does this gym attract the loudest people? Dropping weights and running so loudly on the treadmill like they are almost jumping on it… Hey bruh, you know there is a technique to running right? You slamming your feet into the ground is going to damage your knees. Right like a ninja, your core gets engaged more and so does your leg muscles. Changing it to a 1 star ⭐️ now until this is addressed. On the 8th of January 2024 10pm evening. You actually have members in the evening bringing in their sound system speakers drowning out the gym. You have two different music blasting off in all direction it’s terrible

Overall decent, however the gym closes at 8pm on weekdays and recently changed weekend closing time to 5pm. This is insanely early especially because they still falsely advertise itself as a 24 hour gym on the electronic sign at the side of the footpath and websites. Majority of the lockers have been removed. Apparently they are fixing the locking system however it has been like this for months and still the remaining lockers do not lock. The gym is very nice and spacious with decent equipment and nice staff. The locker rooms are very modern with nice showers and sauna.

The cost of membership isn't on their website for good reason. It’s a competitive $12.95 per week if you want to be locked into a 12-month contract. No contract, its $24.95. That’s double the price, a penalty for not being locked into a contract. Very Fitness First 2000’s model of operating. There are many competitive gyms nearby with far better reviews, charging around $12 per week to $16 per week for no lock in contract. Avoid the Finance First model of operating gyms and keep looking around, there’s better priced gyms in the area than Body Fit.

I would only recommend this gym for all moms with bubs, as bodyfit auburn provides the care for kids in their awesome crèche. It’s rare to find a gym with crèche! That’s why I go there. Awesome staff, but! I would not recommend the trainer there. I think his a rip off, and not worth your money for the sessions. I would recommend trainers (PT) that are more experienced who can focus more on the clients needs for training with better program and more affordable! Other than that It’s location is very convenient with plenty of parking all rounder!

Bodyfit auburn has been the second home for me. I joined the gym just a month prior and I'm already in love with this place. This place gives me a vibe that I belong here. And, I can be whomever I want to be. The facilities here is more worth than the amount I'm paying for the membership. The staff are really friendly and concerned about their members. The customer service here is really commendable. In a nutshell, this is my go to place on my low moments and even on my happiest moments. I absolutely love this place.

Great experience with a personal trainer called Alton. Alton is a highly experienced trainer who has been the best fitness mentor for me and he has helped me reach my goal. Alton can help with any of your fitness needs, he is highly knowledgeable in the industry and knows how to get the body you want to achieve. Not only does he know how to train you but also teaches you the most effective diet for your body achievements, Overall he is a 10/10 trainer and fitness mentor who will always help you get the body you want.

This was an amazing gym back when I joined in 2017. They had a great space for strength training. Unfortunately, they have changed it so much so that it is like a typical main stream gym. There’s not enough good machines and most of all not enough of each machine resulting in having to wait long periods during peak hours. Worst thing is that they are no longer 24/7. Closes 6pm on weekends is completely a deal breaker for me and I had to cancel my membership after 3.5 years of being a loyal member.

The gym is really good, well kept and staff are really friendly. Especially the lady who puts away the weights left behind on the floor by very stong bodybuilders. It seems that everyone works out very hard. So hard that at the end of workout have no strength left to put them back on the stand. Today someone turned sauna temp to 110degrees. It will not hurt to check the cctv. Luckily no one got hurt or caught on fire and one of the friendly staff took immediate action to turn off the sauna.

I am a member here and the after hours has been good until the back door locked and couldn’t get access into the gym. Been waiting for 3 hours because that’s how bad I wanted to workout and no one shows up. Called the number that was in my email doesn’t work. My request is that after hours number for the members in case an emergency Been counting the amount of members for about 20 of them that shows up and went back because the door was locked. Some waited outside and then left.

Great gym great amenities and equipment my only issue was that some of the women built a friendship with the girls on the front counter and would prebook their kids into the childcare before the day you were meant to meaning when it was actual time to do it, all the spots were already taken by certain people. Thats why I stopped going. Other than that they have the best classes, great equipment and the atmosphere gets you in the mood to exercise.

Good gym , dirty sauna, been keeping away from it for awhile now , please do something about it. Now for a more positive review about ACE the PT , couldn’t be happier with him , worked with other pts in the past they don’t compare to him, best PT I’ve worked with. He knows his stuff. He pushes me to limits that I didn’t know I had in me , genuinely cares about your health and well being. Top bloke. Keep up the good work ACE

Been a member here for a few years now, atmosphere is great compared to most gyms, love the size, variety in equipment, classes, lighting and music. The members and staff are quite friendly also which makes a non intimidating gym environment. The only thing this gym is missing is 24 hour access but the staff confirmed the club will go 24/7 in just a few weeks. Cant wait!

First time joining the gym. Was so scared and didn’t know what to do but thanks to the best trainer there Alton, i have started getting stronger and working out regularly with him. He is great to work with and designs the workout according to the individuals strengths and weaknesses. The gym it self is amazing. Lots of open space to work out. 10/10 would recommend

Great gym for both powerlifting, bodybuilding and crossfit style training! Has a great variety of strength equipment and cardio machines, as well as kettlebells etc. Has great classes too! Highly recommend giving it a crack. P.s. they make great, affordable protein shakes, has a coffee machine - and hip thrust machines too! (Something you won't find at all gym!)

I love this gym! It’s great and the staff are very friendly. Have been getting PT sessions from Ace he’s also awesome >.< the amenities are good - there’s a sauna. Some cons would be the restrooms are usually a little dirty & the cable machines are quite old. Would be nice if they upgraded most of the equipment. Also has good parking :)

I have been coming to this gym just recently and have been very happy with it. The are a various equipment options and the place is always tidy and clean. The staff and trainers are super friendly and the gym has an overall good energy. The gym is also 24/7 which makes it super convenient for my day to day schedule.

A clean and large facility great to exercise in. Plenty of equipment and the atmosphere just pumps you up. Heaps of parking and very friendly and welcoming staff. Josh has been a very helpful and positive staff that greets you with a friendly face every time we enter. Been with this gym for 2 years and many more

Very Professional staff, Been a member of body fit. You guys are doing a great job. best thing i liked was prepped meal availability. honeycomb protein shake was delicious. they make shakes with coconut water. very healthy. how could i forget about the sauna and state of the art locker room. Highly recommended.

I love this place. The large space with so much equipment always makes me feel refreshed. I also like the sauna and shower facilities. Exercising with PT Harry is another pleasure. He is really professional and top-notch. If you are looking for the best trainer, I would recommend him without hesitation.

It's good for people who work like me because it's 24 hours a day, so I can go anytimeThere are fighting facilities in the women's and men's shower rooms, so it is convenient to use them after exercising and taking a shower. It is the best facility for me because there are various exercise equipment

I travelled to Sydney for work and the team at Auburn Bodyfit were so welcoming and friendly. There’s plenty of good equipment and a huge functional area for stretching and they have boxing bags out front too. The sauna caps it off for me. Will come back here again when I travel to Sydney next.

Recently back into my fitness and Body fit is my local centre, many facilities avaliable and friendly staff. SHOUT-OUT to Ace the PT he has been outstanding! His guidance has helped me achieve my fitness goals during my postpartum. Highly recommend to any mums who want to get back in shape.

I travel 20 mins everyday to get to this gym because I love the layout and equipment, but the aircon hasn’t been working for weeks and it seems like nothing has been done to resolve it. really frustrating to have to come in and have a good workout when it’s too hot to even want to workout.

The A/C has been down for weeks. It's 30⁰ inside and out.Also the men's amenities look like they don't get cleaned well, I can tell because there's debris and marks all over the place that has been there for weeks. Unhygienic at the least. Staff and gym equipment is good otherwise.

I must say Harry is the most responsible and professional Personal Trainer I have ever had! He gives you great motivation and teaches you personalised exercises that you can accomodate! Great atmosphere and facilities too Also friendly staff and management …

Not recommended. Very bad experience in this gym. Time not enough they closeing at 8:00 pm, price very expensive they charge 26.95 per week for 3 months contract. And they charge extra one month when you finish contract and ask for cancel. Will never comeback.

I had a fantastic experience at Bodyfit in Auburn. The facilities were clean and well-maintained, the staff was friendly and knowledgeable, and the variety of equipment and classes offered made it an excellent choice for my fitness goals. Highly recommend!

I can't say enough about Ace the PT! His tailored approach, knowledge and incredible motivation have completely changed my fitness journey. Thanks to Ace, I am at my best level of fitness ever. I highly recommend Body Fit Auburn and Ace's service!

Amazing club!! I visited a week ago as I was in the area. Staff were super friendly and welcoming, I was shown around by the general manager Sandra. The equipment and layout were both incredible- everything you could ever want and extremely

Fantastic gym! One of the best I've been to in Sydney. I started coming here a couple of months ago because my previous gyms equipment was pretty outdated and nobody was attending much anymore. I think partly due to COVID, but also because

I joined Bodyfit auburn 6 months ago. Amazing community. Great staff and most importantly great culture. Facilities are great, always clean. Love Sandra, jo & Maria amazing humans. Check out bodyfit auburn if you’re around the 2144 area :)

Very unprofessional and not caring staff. Once I was a member with Bodyfit Auburn, and I referred a friend to them. In return I was supposed to get a month free but they refused to give me that even though they were advertising that “one

Good equipments for workout, great environment, great music, gym is always clean and all the staffs are very helpful. Alton who is my trainer is always pushing me hard and every other staffs are always helpful. Thank you Maria and Alton.

Bodyfit Auburn is the best bodyfit hands down. It’s Huge! Heaps of different machines, and large group fitness rooms. The staff are fantastic. Joanne, Maria and Zach (it’s his second day) are all really welcoming, friendly and keep this

They didn't pause their direct debit payments during the NSW lockdowns and continued to deduct customers, which I have still not received a refund for (even after multiple requests). In addition to this, I've spoken to three different

Annie, Maria and ofcourse the manager Dylan, have brought this gym back to life. Facilities are working again and trading hours have extended but ofcourse were still waiting for the 24hr access like we were promised as we signed up.

The communication between customer and staff at the gym is very poor. They don’t even give you notice of and overdue payment and just wait for it to build up with their extra charges and then notify you. Do better.

Price wise expensive as it's not 24 hrs gym. Also 1kg to 10kg dumbbells have no numbers, Very hard to find out a pair. Dumbells 10 kg above are randomly everywhere on rack, never organised. Rest all great …

One of the best Gyms in Sydney. Alton is a professional trainer, he is so patient and will teach you the way to improve your postures, build your body and lose weight. Really felt different with him …

This isn’t your average gym (looks wise) aesthetic, spacious, colourful, excellent equipment. Caters for many Gym types. Cardio equipment is old and a tad faulty at times. My one negative of the place.

Amazing gym for many reasons- friendly women and great trainers in the classes with great creche facilities and an amazing person taking care of my 3 kids plus amazing manager and service in general !

Good and welcoming environment which the help of the wonderful staff members, making the gym session memorable and worthwhile therefore making it fun and easy experience to level up your body.

From living in qld, vic to now nsw. Body Fit is by far the most advanced health facility by far. Sandra the club manager was incredibly welcoming! Do yourself a favour and check it out

Alton was very experienced and a good personal trainer. I saw results after two months. The facilities are very clean and I would recommend this gym to friends and family.

I have been training here for 6 months. Love the equipment. Staff are friendly. Ace one of the Personal Trainers here is always happy to help. Have learnt alot from him.

Hands down best gym. Been a member for 2 years, massive layout, great sauna & super friendly staff ie Maria, Joe & Annie always smiling & helpful on the front desk :)

Sauna here bodyfitauburn is No.1 in Sydney and staff are very kind and they are always smiling. Also I do PT with Harry than he is I strongly recommend who wants PT.

Started training there recently. Nice floor space. Ace the PT there is awesome. Maria always has a smile on her face. Really welcoming as you enter reception .

One of the best gym available around auburn. Was my first time going to gym they were very helpful and gave pretty good advise. Highly recommended.

Great gym with excellent service and staff. Very convenient and well maintained with energetic environment. Love the sauna and the smootie bar. ❤

Great facility and atmosphere to train in! The people and staff are welcoming and motivating. Always down for a good chat and great laughs

Great gym, good vibes, service is phenomenal and creche is the best. Such a positive place for mums wanting to train …

Very spacious gym, very helpful staffs. Specifically Maria who signed us up and Alton our Trainer. Thank you so much guys.

One of the best gyms I had ever visited. Outstanding modern equipment. Wonderful and supportive staff. Great atmosphere!!!

Really nice staff and service, no issues at all and a friendly community. Sauna is one of my favourite places to relax.

Good mix of equipment and spacious compared to most gyms. Ample parking. Clean toilets (a minor miracle for a gym!)

Great facilities and excellent services. Best place to workout!! Also staffs are always smiling and too kind …

Friendly family environment free childcare while you train best gym in Auburn 2144 …

Great big gym environment with the best wide range of equipment and excellent and friendly customer service.

The gym is very comfortable and staff is friendly. I do recommend it! It also had creche for children …

Great facility, staffs and trainers! Love the new Bodyfit at Auburn! One of the most spacious gym ever!

Great place to train. Always clean, great classes and Jo in the crèche is the greatest with my kids!

Best fitness. Heaps of machine for workout. Super friendly staffs and trainers!! Thank you …

Love this place - really clean, new machines, friendly staff, love the sauna, highly recommend!

Excellent facilities and excellent equipment. Best place to workout. Staff always smiling …

Best gym in Sydney! Would highly recommend to anyone looking to improve fitness or turn a leaf

Great gym equipment, friendly staff and always an fantastic experience when I’m at the gym.

Had an issue at the front with my membership and Zach sorted me out. Appreciate it Zach!!

Very spacious gym, 24hours and friendly staff Maria, Jo and Sandra. Also PT are helpful.

bodyfit_auburn, this gym's facilities are fantastic and there is no.1 trainer, Harry.

Awesome facility. Great training environment. Always welcomed by the front desk staff.

Best gym in sydney. Staff is very welcoming. Machines work perfectly. Thanx Harry.

Best gym in Sydney hands down. Friendly staff, great equipment and atmosphere!

Great Gym, friendly members and staff. Also trainers there are very helpful.

Great Equipments , Vibes & energy My best Part . The ‘Sauna’ …

Great training with experienced trainer Alton and great gym facilities

One of the finest gyms in Sydney with everything you need in a gym.

Clean gym, good equipment, helpful staff and very friendly people

Overcrowded gym with very cheap equipment. Would not recommend.

Amazing clean gym and staff are so professional and energetic!

Very spacious gym, very helpful staffs. Also 24 hours access !

Best in gym In the west. Friendly staff / great Managment :)

Awesome gym and great facilities! And the best staff …

Beautiful gym, nice customer service and good environment

Need to fix the aircon, not good with summer almost here

Good trainer and useful many facilities and kind stuffs

Great staff, amazing gym environment and equipment.

This gym is cool lots of hot gyals would recommend

Great gym and very friendly staff. Love the sauna

Excellent gym. Great staff.