Not all it’s made out to be. All smiles and coffee when selling, but have a problem and they look down nose at you. Swapped ring for us but made to feel like they were doing us a favour. What happened to customer service and understanding. Jennifer flouncing about and appeared quite hostile towards us

Excellent service and a very warm welcome from all the staff. Decided to take a look inside after seeing the beautiful Patek Philippe watches in the display windows. Thank you to Phil for allowing me to get hands-on for the first time with

My boyfriend purchased a necklace for me from boodles a few years ago. After taking it off a few times I had managed to get a few knots in the chain and I was worried about taking it somewhere else. I went into Boodles and they got the

Very well presented beautiful showroom with a good collection of Patek Philippe watches. Manager Sam Evans is very helpful. Sam even offered me a very limited production Patek Philippe wristwatch when we spoke for the fist time.

Had a recent wonderful experience at the Boodles Liverpool store. My partner and I were treated Royaly, with service and fabulous jewellery. All thanks to Toby, who helped professionally with a birthday surprise.

So helpful and polite thank you so much Sophie for our champagne what a lovely surprise we will be back X

First class service, and lovly people too. Well worth a visit.

Incredibly helpful and honest