The place is lovely. It has ample paid parking, usually free for the first 2 hours. In case you forget to make an online registration in advance, it has a table where you can do that at the entrance. They have a check-in counter where you can choose to purchase in-house socks and other accessories. My child didn't need to purchase because we came with one socks from Ninja warriors, and we could exchange them for that of Boost plus for free. This is really lovely. We had a good safety induction video in the area where you change your socks and remove shoes. They have lovely sets of lockers with digital pin locks to secure any of your valuable like phones and wallets. The trampoline section was really big and colourful. Filled with assorted disco lights with nice ambient music that will keep you in the mood to jump. Both adults and children can have a really good time on the trampoline. There is also a cafe upstairs with lovely menu options for your satisfaction. It has really healthy options if you are not a sugar head like me. Those on wheelchair can also access this upstairs cafe via a lift, which is really nice. Place can be used for parties, school visits, etc. Spent about £51 for 3 kids. So using the discount offers makes better savings.

The communication up until a week before the party was great. However on the day before no one answered the phones. I was told if the party guest want to bring siblings then they should book online which is cheaper. When the guests came to do this as we had book a family party slot they would have to book an under 4 plus an over 4 which doesn’t make sense. They ended up paying more on the day. Secondly you are clearly understaffed we had paid for two party hosts however one had to be at the desk, this meant the more gentleman who was looking after us was running around. Yea and coffee wasn’t set up so many parents went and bought it. The unlimited juices wasn’t cleaner it’s in the rooms. Again by the time this was set up the kids were everywhere and hard to get the message to them. The fruit and veg that I was told on the phone that would be apart of the food package came out so late as I had request it again no one ate it. Like I said the gentleman who was the host was great and did his best but clearly you are understaffed.

My daughter had her 7th birthday party at Boost over the weekend. Our host (Favour) was great, really helpful and accommodating. The only downside is the party rooms really smell of wet socks, nothing some air freshener couldn’t sort out though! Other than that, the rooms are a good size for around 10-12 kids and have a nice theme. The food was of a good standard and there was plenty of it. The only other thing I would have liked is for the party games to centre around the birthday girl a bit more. Overall, I’d recommend the venue to others looking to book a birthday party and hope they get Favour as a host as she was great! 4* purely based on the smell of the party area and the games not being focused around the birthday girl.
Visited on
Weekend
Reservation recommended
Yes

My 5 year old daughter was invited for a party at the Boost Trampoline Park yesterday, it was her first visit. Naturally she was a little nervous to get on, however there was a staff member name Caitlin who spotted my daughter's nervous straight away and was so professional is showing her exactly what to do. She made her comfortable and made sure she was was safe throughout the hour. In the end, my daughter gained the confidence and was racing with Caitlin. Thank you Caitlin, you're positive attitude was very refreshing to see. I am sure you have great things to come in life. All the other members of staff were also very kind and caring. Amazing service... Thank you!
Visited on
Weekend
Wait time
30–60 min
Reservation recommended
Yes

Black Friday 20% off code did not work when purchasing the e-voucher, kept getting a message ‘promotional code is invalid’, couldn’t even get hold of anybody to speak to about this, ended up buying the sessions in full price as have promised to children. I sent over an complaint message but didn’t get a reply. My boys enjoyed it but as an adult I was disappointed about the service.
Visited on
Weekday
Wait time
1 hr+
Reservation recommended
Not sure

Edit: Thank you so much for our gift voucher was a lovely surprise. The kids can't wait to come back for some more bouncing fun xxx Had a great afternoon with the kids at boost. We were so lucky that we got the entire place to ourselves. Lovely staff so friendly. Reasonable prices on par with all other trampoline parks. Free parking. Great disabled access with lift to Upper level where there is a nice coffee bar. Everywhere was nice and clean.

Me and my friend had a phenomenal time at this venue, enjoying the different trampolines that are spread all over! Activities like jumping into a foam pit, trapeze and rock climbing are also here, where we were welcomed by friendly staff at the reception. We took advantage of the offer for socks and a hot drink as part of admission; I had a cup of tea and the staff showed me to the tables where I could keep it during the session!

This is a brilliant place to bring youngsters! Why? 2 big reasons, lots of activities to work of energy, but most of all the young assistants were super friendly and helpful! I mean they went out their way to teach my 9 year old grandson how to roll properly and looked after him! So thanks David and Kyle and tge other staff I talked too!
Visited on
Weekday
Wait time
No wait
Reservation recommended
Yes

We had a party host who was amazing, very helpful to my daughter and her friends. Very organised she set up the room for us and was very friendly and well mannered. She was very good with the children and we were so pleased that we had her as our party host as it made our daughters party extra special
Visited on
Weekend
Wait time
10–30 min
Reservation recommended
Yes

Really great atmosphere, I went on the under 4s hour and my 2 and half year old loved it! (1 hour was enough) staff were all friendly. A special call out to Dan M who greeted us, was great with my daughter and engaged well with us. Note you need to have Boost socks which cost about £2.95 each
Visited on
Weekend
Wait time
Up to 10 min
Reservation recommended
Not sure

Nice to do something different with the kids. Kids live it. Would be helpful if they had more sessions for autistic/SEN children. Difficult for non verbal autistic child to understand and comply with rules. New softplay area can only be used for a few minutes but kids can go in again. Parking available and food can be purchased on site. Need those boost socks too.

Kids had a blast. Its a shame that the cube with the light game was not working. Would have given a 5 star otherwise. Friendly staff. Cafeteria may benefit from having a bell. So when staff are in the kitchen they are aware that customer is waiting. Hot and cold drinks both good.
Visited on
Weekday
Wait time
No wait
Reservation recommended
Yes

The staff were absolutely amazing. They were so helpful especially Kyle and David. They spent lots of time entertaining us and creating an experience me and my family will never forget. The food and snacks were tasty too
Visited on
Weekday
Wait time
No wait
Reservation recommended
Not sure

What a transformation. Giant new light arena which is great fun for kids and adults (though I’m always a kid at heart) Definitely more things for the older kids now as well and the kids were kept busy for hours. Great friendly staff and lovely food in the cafe as well. All around a great experience

Great time with family. Very helpful staff. Staff member called Leo was very helpful at the desk as we had accidentally double booked. Park was large and had a variety of different trampoline activities.
Visited on
Weekday
Wait time
No wait
Reservation recommended
Yes

Great for kids and parties. Trampolines, soft play, and more our child went as part of a party they all love it. Super clean and tidy inside, with a cafe upstairs. Limited parking outside.
Visited on
Weekday
Wait time
Up to 10 min
Reservation recommended
Yes

Had a party last weekend and my child had an amazing time, our host Anita did a lovely job at helping us settle in and provided great service to the parents and children. Left very happy would do a party here again!
Visited on
Weekend
Reservation recommended
Yes

Came over the weekend for my son’s birthday party. Exceeded expectations all around. Every member of staff made an effort to help our young children. Our host, Musa was very attentive and made sure we had everything we needed. Worth every penny! Thank you!

My five year old absolutely loved his friend's birthday party that he attended at Boost today. It was his first time here and we will definitely be back
Visited on
Weekend
Wait time
Up to 10 min
Reservation recommended
Not sure

Me and my mum came to Boost and had lots of fun. We liked the new soft play area, it was great fun. And we enjoyed bouncing on the trampolines. xx
Visited on
Weekday
Wait time
No wait
Reservation recommended
Yes