Boutique Hotel Casa Teatro

- Roubaram R$500,00 do nosso dinheiro dentro do quarto!!! - O hotel inteiro cheira a mofo - Todas as paredes do quarto tinham mofo - Os quartos não têm janela - Os quartos não tinham toalha, shampoo, condicionador, sabonete de mão e algumas camas não tinham lençol - Reclamamos diversas vezes sobre a falta dos itens no quarto e era como se estivéssemos incomodando a recepção (o local também não possui gerenciamento, sempre há somente uma pessoa na recepção, que às vezes sumia por horas, e dá a impressão de que o local não possui gerente, pois há um extremo desleixo com a limpeza) - Os quartos não são limpos diariamente e as toalhas não são trocadas (tivemos que lembrá-los 3 vezes sobre a limpeza e, quando finalmente a fizeram no terceiro dia, alguém nos roubou R$500,00 que estava dentro do quarto - Os quartos não possuem cofre - O valor cobrado é altamente caro para uma estadia tão ruim - O quarto possui uma mini janela para fora do corredor (não para a rua), onde as pessoas podem passar e ver quem está dormindo na cama de cima da beliche (esta mini janela fica aberta, e alguém facilmente entraria no quarto por ela) - O café da manhã é horrível. Por ser um "Boutique Hotel", é extremamente precário e há pouquíssimas opções de comida Enfim, esta foi a pior experiência de viagem na minha vida, e estou muito envergonhado com meus amigos, pois havia exaltado a experiência de hotéis dentro do Brasil, e eles são de fora. Todos ficamos extremamente decepcionados e o hotel se recusou a nos devolver uma parte do dinheiro como ressarcimento pela péssima experiência e ainda se recusou a nos oferecer um quarto melhor (afinal, todos os quartos tinham mofo). Por favor, vejam as fotos abaixo do mofo e da mini janela mencionada.
Trip type
Vacation
Travel group
Friends
Rooms: 1
Service: 1
Location: 1

O hotel em si é lindo! A decoração é impecável, tudo muito organizado, de bom gosto e agradável. Na recepção são bastante atenciosos também. O terraço é incrível! Muito aconchegante, com vista para o teatro AM. A localização é muito privilegiada. Está ha alguns metros do largo... Mas no mais tudo é muito decepcionante! Os quartos são minúsculos, muito pequenos ao ponto de duas pessoas não conseguirem compartilhar esse espaço, não tem janelas, zero frescor. Os andares todos tem cheiro de mofo pela ausência de circulação de ar... Outro ponto extremamente decepcionante é que o banheiro todo é um Box de vidro (igualmente mínimo). Se vc vier sozinho, okay. Se vier com alguém, a pessoa terá que se retirar para que se tenha um pouco de privacidade. No café da manhã mais um fracasso: poucas opções, ausência de um cardápio regional, itens com gosto de comida velha e até o café foi servido frio. Havíamos feito reserva para dois dias e por todas essas decepções pedimos para sair antes. Até o presente momento, o hotel se mostrou intransigente em apresentar uma solução. Nessa data pagamos a diária em R$90 por pessoa - um valor médio que não vale o que se propõe. Se vc ganhar a hospedagem aqui com tudo pago, ainda vai sair decepcionado!
Trip type
Vacation
Travel group
Couple
Rooms: 1
Service: 4
Location: 5

Minha experiência foi simplesmente maravilhosa! O café da manhã é uma delícia! O atendimento é um caso a parte... da recepção, as responsáveis pelo café da manhã e limpeza... pessoas extremamente educadas, solicitas, simpáticas! O hotel oferece toalhas de banho e amenities (pra mim isso é importante, pois costumo viajar com bagagem de mão... se o local oferece esses itens, retiro da mala). A localização é muito boa! Fica do ladinho do Teatro Amazonas, pertinho do centro, do porto, mercado municipal, num local bem movimentado, com vários bares, restaurantes e lojas. Fiquei numa suíte com ar condicionado e frigobar! Espero que tenham um estadia tão boa quanto a minha!
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 5
Location: 4

Okay hotel, the rooms are extremely small and some rooms do not even have a window. The bathroom was quite clean but the roof has been clearly damaged in the room due to water. The decoration of the hotel us very nice. The terrace on the fourt floor has an incredible view of the amazon theatre with nice relaxing chairs. The location is good and close to the centre. The breakfast is very simple and has bread, simple cake and tapioca pancakes with butter. For more complicated food you need to pay 10 real for a tapioca pancake with different flavours or baked eggs.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 4
Location: 4
Safety
The centre is quite safe in Manaus

This hotel was disappointing. I think the photos must be old or trying to show them in a favourable light. The rooms were small, pokey, dirty, the shower and toilet are in the room so there is no privacy, just seems unecessary?! Plug sockets are lacking. The bed was lumpy and the mattress dipped, not very comfortable, we there was snot on the sheet so unsure about how clean it was?! The breakfast was really basic and the food was just left out with no temperature control and there were flies. Overall for the price we paid it was disappointing. I must say the staff were friendly and helpful, and the WiFi was good.
Trip type
Vacation
Travel group
Couple

Even though the rooms are very compact /tinny and there is no privacy in the toilet because there is no door and it is all glass, the location is great! It can be a bit noisy but I slept with my earplugs as always so the noise didn't really bother me. The breakfast is pretty yummy and the staff were amazing! Pedro the manager was awesome! He assisted us before our arrival with what to do in Manaus and the tours in the Amazon and surroundings. He was always really attentive and helpful and gave us all the assistance needed before and during our stay.
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 5
Location: 5

Bad hotel, avoid if possible: > AC is very old and basically cannot cool the rooms. It doesn’t help that the rooms aren’t sealed that well so hot air comes in > rooms not that clean and quite old, need a renovation. Had to ask for towels as they didn’t provide them initially, very poor bed linen also, felt unhygienic > it’s next to loud bars with little sound insulation, so don’t expect a quiet night in Pros: great location, good price at ~€7 pppn, helpful staff, cheaper to get room in-person than on Booking
Rooms: 1
Service: 2
Location: 4

We stayed in this hotel for four nights and it was awful. The rooms are tiny, there is no door on the bathroom, and the sheets won't stay on the bed. Plus they held our bags for two nights while we took a jungle tour and when we got back they had been gone through and $200 and air pods were stolen. the worst part is that the hotel management would take no responsibility! They simply said we had to waste over 2 hours of our time to fill out a police report. The only positive is the location.
Rooms: 1
Service: 1
Location: 5

Do NOT stay here! Rooms are TINY. We could barely fit in the room when our luggage was in the room. The bar just outside on the other side of the streets played loud music until 3 am, the windows are so bad it sounded like they were open. There us no proper door to the bathroom, uncomfortable beds, our handle to the door broke first thing, no pressure in the shower and the rooms felt dirty and old. Overpriced. The staff do not speak English. Would give it 0 stars if possible. I repeat; DO NOT STAY HERE!!

It was great, very cool and beautiful, comfortable and small but cozy :)
Trip type
Vacation
Travel group
Family
Rooms
The rooms are good and the room I stayed in had a double bed and a bunk bed and it's really good, I'll always come here:)
Nearby activities
When I stayed there were two restaurants, the theater and the church.
Food & drinks
The minibar had cold water and other things:)
Hotel highlights
Luxury, Great view, Quiet

Hotel sem manutenção (desde móveis quebrados e janelas que não abriam até a limpeza dos cômodos). Os funcionários passavam o tempo no celular, assistindo vídeos com volume alto, ao invés de limparem as dependências ou fazerem a reposição das comida no café da manhã. Também era comum ouvir os funcionários comentando sobre a vida privada dos hóspedes. Em 3 dias de estadia, não houve serviço de quarto. Precisei solicitar descarte do lixo e papel higiênico. NÃO RECOMENDO!

Após conversar com o hotel sobre qual era o quarto! As respostas foram "evasivas"! Chegando no hotel, o quarto indicado era um "Depósito" atrás da recepção. Sem janelas. Absurdo!!! Empatia não há. Uma pessoa que estava na recepção fez pouco caso. Saímos de lá e fomos caçar outro Hotel! Não há possibilidade de ficar neste hotel!
Trip type
Vacation
Travel group
Couple
Rooms: 1
Service: 1

It's beautiful, it has a beautiful view when the sun goes down, the rooms are very tidy, however, for me, who has a spinal disorder, sleeping in that bed was horrible because it sank too much. Anyone who likes this type of bed will love it. I think that was my biggest problem. Everything else was great, service, breakfast, location.

Sou camareira com experiência gostaria de deixar meu currículo, para melhorar a estadia dos clientes maravilhosos que tem passado nesse local meu contato é 92988180477,tenho cursos voltado para área de hotelaria concerteza meu foco é fazer o melhor para clientela se precisar estou disponível grata

Ótima localização e bom custo benefício, pois dos hotéis de Manaus que ficam próximo do teatro esse é um dos mais em conta. Todo cheio de obras de arte é uma sacada de frente ao teatro, na rua do hotel vários restaurantes a preços populares. Super recomendo.

This hotell should never be recommended. The rooms are super small with no privacy when you the bathroom because there are no doors. When you try to sleep there is no isolation to the street. We stayed there one night and will never stay there again.

The place has a musty smell. The cleaning of all spaces is poor. We visited 2 rooms and the two with a lot of musty smell are very small. We asked to change the sheets because they were dirty, they changed them and they were also dirty. The

I had a terrible experience, I booked a suite and was allocated a family room with several bunk beds, without explanation, without any empathy, (the receptionist said that booking a suite room does not mean that you will stay in that room,

Hotel very close to the Theater of Manaus. It is well maintained on the outside and the decor inside is very nice. It is not accessible to people with walking difficulties. The room is small, but it serves well, with bathroom and minibar.

Hotel? 3 star? Boutique? I don't know where they got the name of hotel, much less the 3 stars. It's shabby, it smells bad and the rooms are miserable. In one of them to separate the bathroom there was a transparent curtain, the walls and

I was there yesterday and left today, on the night of the band. Well, the hotel is very beautiful, decoration is 10, it adds value to our region. It's small in every way, especially the rooms!!!! I hadn't stayed in one of this size yet,

Simply cause is an exceptionally beautiful place with a terrace that offers some unparalleled views of historical center of Manaus. Although rooms are small, the hotel is decorated with an exceptionally really good taste.

Excellent location, easily accessible, close to tourist attractions, bars and restaurants. Simple but well prepared breakfast, availability of a water filter to fill a bottle, comfortable bed.

Never ever again! Worst night ever. Everything was dirty or damaged.
Trip type
Vacation
Travel group
Friends
Rooms: 1
Service: 2
Location: 4

Such a cozy place with a beautiful view of theatre. Very friendly and helpful staff.
Trip type
Business
Rooms: 5
Service: 5
Location: 5