Went to check on my recently robbed unit when the tenant in the unit right next to me he told me he was the one who reported my unit to the facility at 3:55 on June 19 witch is also the day they told me witch means they don't even check the units so I decided to drive around to check the place out found a nother forced entry where the lock was cut out just as mine was then saw a guy loading his unit and warned him he opened his door and the wall was busted were you could get into the unit right next to it we looked across that unit and that wall was busted also and I find it very funny they won't help solve this issue in a business that deals with customers they should know customer comes first if you do rent here get insurance. I'm still very upset they accused me of breaking in my own unit. Have it on digital recorder wow

Our unit was robbed for over $12,000. We tried to contact manager for a week, stopped by 3 times to find no one there, and was denied access to our unit to make police report. When talking to OWNER, he accused us of robbing our own unit (which is all video recorded). He admits on the video, 2 of his clients accessed the property with box trucks and that our pin was not entered. These clients supposedly only accessed their units but told us there are no camares except at entrance. And could not see units accessed. So contradicted himself. Did not try to help out what so ever, just made things harder and called us theives and liars. Didn't try to accommodate us all..not that I'm looking but a simple apology would have been courtous. We are contacting a lawyer.

I’ve had 4 storage units in my life from 4 different companies and if I would have known I would’ve only needed this one. It is sophisticated like a huge company, but has customer service like a small town business! When I call i always talk to someone that is more than willing to help in anyway they can. I recommend these guys because there’s no way anyone does it better.

Tucking my life temporarily away in a storage unit could have been really stressful and difficult. But, Sabrina!! Not only has Sabrina made this an easy, stress-free experience, she has gone above and beyond to the degree that I would easily consider her a dear friend. What an amazing asset she is to this organization!! I highly recommend Brookville road self storage!!

Needed a unit quick and they were at extremely helpful and got me right in they also had a move in Truck to use which was a huge saving as anyone knows how much a uhaul cost also really like there locking system which is like a deadbolt so there is nothing to cut made me feel safe thank you for all your help and look forward to doing business with I for got a long time

I’ve done business with Brookville Road self storage since 2019 and I don’t have not one bad thing to say about them. Sabrina has been in my corner since day one and has always been honest and as resourceful as possible. I’m grateful for her and as long as she continues to oversee the property I will continue to be a loyal customer. Thank you Sabrina

I had a great experience with this storage facility.. They have a variety of unit sizes.. I chose what I thought was a "large enough".. Once there, realizing it was to small, we were accommodated with a much larger unit with NO hassles.. All are Clean units.. Competitive rates with NO hidden fees.. Easily accessible from the highway. Highly suggest!!

I just want to say that Pam had given me the best service possible and was very friendly. A very welcoming experience ! I'll definitely referencing others here. Thanks alot Pam!!!!Customer service was great, Pam was excellent with helping me set up my accout and with getting squared aware with my stotage unit. I can give them 10 stars!!!!

I have used the storage for over a year. This is a great location and I feel very safe when I need to go there. The storage space is easily accessible and the staff person, Sabrina, is always very helpful, professional and kind. I would recommend this storage location to family or friends needing someplace to store belongings.

They do nothing but lie false advertise and make sure they put your insurance on right unit. Got robbed and won't corporate with police like they had something to hide. Oh free truck they advertise is a lie. Then they said give me free month cause got robbed and no they changed there mind never rent from here

I rented a storage unit from the Camby store next to Meijers. I'm glad that I supported a local business because they were great in every way. Easy pay system, in and out accommodations and friendly staff that are there to assist. Thank you again for great service. I would definitely use you again if needed.

I can’t get inside my unit. They gave me a locked unit and I have to wait for a manager to email customer service back and now I don’t know what to do. I have all my belongings on a UHAUL truck that’s limited time reserved. I’m so frustrated I could literally cry right now

I am very happy with this locations quick access to rent a unit. Thier employees and management have been very helpful! I'm also very happy with how clean and well kept they keep thier facility. I'm very happy this storage facility and would definitely recommend to anyone.

Pam at Brookville storage had amazing customer service. She helped me out and I definitely appreciate her. I wish there were more people like Pam in customer service. I would definitely use this storage place again. It was easy to use and very clean. 10/10 I recommend.

I have used this storage for 8 months and recently have had some hardships and they have worked with me I highly recommend using this storage facility I am over appreciative for Sabrina and understanding my situation she is professional and a pleasure to speak with!

Sabrina the manager is awesome and so helpful the facility is clean and well kept. Sabrina was very nice and kind and she took the time out to help me find exactly what I needed. I would 100% recommend brookeville road storage for storage needs!!!!!!!!

I have been with Brookville storage for about 4 yrs. And it's very convenient to my house. Sabrina the receptionist is very polite and courteous. Always willing to work with me. I do recommend the storage unit if you need a excellent storage space.

Raised my rate and haven't been there a month yet And now I owe Junes rent on May 20th before I can get my stuff. I will put you out of business 10,000 more one star reviews by online friends soon. Big business welcome to the WORLD WIDE WEB!

Hey Adrian kellt I'm the who's unit you took a pic of and I'm not the one that was with you so that means you were standing in my unit with the thief. So if you can identify the person you was with please the storage place and let them know.

Have been renting with Brookville Road Self Storage since March of this year and I do not have any complaints at all. Destiny is very nice with great customer service! They are very affordable, would recommend to friends and family!

Needed storage faculty after hours. Used the kiosk which was very helpful and easy to use. The following day Missy, the office manager, followed up with me the following day and gave me a new gate code. Faculty was very well kept.

I love this facility The property manager is very helpful and quick to provide excellent customer service. We have a climate-controlled unit and are very pleased with the storage space and comfort of the unit/

Brand new facility with a great staff and even better pricing per storage unit. Had no problems with accessing my storage just as long as I remembered my gate code. Great place to store your household goods!

Pam is great! She always make sure she keeps me updated on everything regarding my storage. I love Brookville Rd Self Storage. The staff is friendly and they are very professional.

Very professional! Very convenient too. Right there off of 465. Couldn't be easier to get too. I feel safe whenever I head over there. Have been a customer for a couple of years.

I really enjoyed having a storage unit here. They are friendly and helpful. Sabrina is a sweetheart and she will go out of her way to help you. I would recommend this place

Pam is great! She has helped me tremendously with my storage service. I recommend Brookville Road Self Storage for storage services. They are very reasonable and helpful.

This place super clean and centrally located for easy access. Sabrina is amazing. We had an issue with the lock and she immediately remedied the situation with a smile.

Great people and everyone is professional. Very lenient and open. Wouldnt have asked for a better business to store my things. Way to go Interchange Way employees!!! ;)

This storage facility is awesome! Sabrina helped me through the process completely and I would definitely suggest anyone looking for storage needs to go here.

A bit awkward dealing with kiosk reps who don't have full information of facility, but management is responsive - called back promptly to resolve questions.

Store Now is a great storage option. The staff is always super friendly and helpful. Security around property is nice with a gate entrance. 5 Stars.

My experience with Pam today was greatly appreciated her customer service was top tier and she was a really help with my situation… Thank so much!!

We have been with this company for years and the customer service has always went above and beyond. Always friendly people, and super clean place!

During the few months I used their facilities, I encountered nothing but hospitable service. Thank you to Pam and Sabrina for all your support.

Super customer service and great access to I-465 off of Brookville Rd and all who live on the SE side of Indy. Units are also clean and secure!

Been storing here for 2 years pam is very professional and great with helping when needed. Property is very clean and maintained well.

I am very pleased with the service you get from Pamela at Brookville Road Storage she is very friendly and helpful in so many ways

Pam #002 had been great helping me through the process of moving into storage, would highly recommend this facility to anyone

I spoke with Sabrina and she was very very helpful . I would recommend this place to anyone. Thank you Sabrina sooo much.

Excellent. She helped me with some issues I was having and worked with me when I absolutely needed it. Thank you.

Brookview Self Storage is a very affordable storage. They are always willing to help and have very nice staff..

Pam customer service was an 10 out of 10 she helped me get a perfect storage ! With no problem - william Dixon

Everything about this place was awesome. Vanessa was super helpful and a great help. Definitely a 5 star!!!

Pam did a great job with assisting me with the correct storage. Has made everything easy and simple. -Dana

Units were very clean and attractive. Kiosk was easy to use and Destiny, in the office, is very sweet.

Been with them for years and always Very friendly staff! Very professional! Well protected property!

I’ve had a unit here for about 2 years. The staff are very friendly and it’s a very clean facility.

Very clean, and spacious unit ! Surrounding space outside unit is clean. Kind and helpful staff.

Secure facility, wonderful staff always willing to work with you on any issues you might have.

Love the storage units. Very Nice Very Clean. Great Staff. Would highly recommend this place.

Friendly staff!! No issues in the 2 years we have had this unit. Nice place to rent a unit.

Staff was amazing! Unit was perfect! Deff will come back again and I recommend coming here!

Great folks, I was looking for extra space and they provided me with a great deal.

The staff members are so helpful and friendly and the storage units are so clean.

I had a great experience with them and Amy made it very nice to deal with. Thanks

Pam is thoughtful, helpful and patient.. She does her job well! Thanks again Pam.

The lady was very helpful trying to help me with a situation. Great facility.

I moved out the city an Sabrina has been a wonderful helping hand …

Excellent storage place. No issues with theft. Easy to get to from highway.

Easy access. Good location. Clean. Employee most gracious and helpful.

Secure, easy too get a unit, clean, friendly and helpful staff.

She is very helpful and a wonderful person great at storage now

Great Storage Facility! Sabrina Very professional! Thank You

This place is very reasonable to work with you love it

Very awesome place, clean and super friendly service!!

Awesome customer service, great location and hours.

I like this storage very convenient a well kept!!

Great people fast and easy process for a new unit

This place says its 24 hour access and its not.

Wonderful facility. Great staff. Very clean.

very customer friendly and accommodating

Great customer service and very polite .

Friendly staff clean and safe

fast and friendly great staff

Fair and honest company.....

great customer service!!

Easy to get in and out.

Very polite and helpful

Great to work with!

Clean Facility....

I love this place

No Problems

Super