Well, good thing is it has ETS and komuter services. And a better thing would be, this train is sort of like the checkpoint for trains going north or south. It has various self vending machine dispensing various snacks, and two water coolers for refilling of water. The ticketing counter used to be manual, and during peak hours it was very slow, and you might miss your train. After covid, they have added the automated control gate. Ticketing is also digitalized. Now after purchasing the ticket via mobile phone, you just scan the QR code to enter the gate. Quite convenient. No need to wait for the ticketing counter anymore. ETS applies too. After all, I kinda like this KTM station because it has quite a large parking area (although almost always full), the fees to the parking space is cheap.

Tempat menunggu okay. Tapi surau perempuan sangat kotor. Semut, habuk dan tak terurus. Ada sampah di lantai, berlecak dan busuk hancing. Toilet pun sama. Kutip bayaran 30sen masuk tapi tak pernah bersih. Sentiasa berbau. Kuat dan hancing pulak tu. Sangat tak menjaga imej. Supposedly dah kutip duit boleh la maintain elok elok. Yang lain okay takda masalah. Please pay more attention to the toilet and surau ya. Nak buat official complain pun taktau kat mana.

the place is okay and nice, have vehicles parking, easy to drop your passenger, have a mini store inside the station. the train are punctual on time. but the KTM staff tho. 1 of them very rude. bcause, i just only to ask about my next station and etc. but he just ignored me he treated me like i was nothing. he is lucky tho i didn't get his name. but i recognized his face. just treat people nicely even though you're tired af or get another job bruv.

The station is not well connected if you're a pedestrian. The timing is stupid, I travel from Padang Besar to Parit Buntar and have to change train here. I waited nearly two hours for the connecting train. They were no delay, but that's how they arranged the timing. Just check your timing if you want to use this service. You don't want to look stupid staying in the station for two hours for a 15min drive distance.

Bus stop is found on Front door, Grab,taxi and lift are available, It do have a small stall selling some food , Pau snack etc. Washroom hygiene and cleaness need to improve. Staff is friendly, The timetable and price ticket may refer at the bill board but sometimes time will differ a bit. Yet recommend E-ticket which will be more efficient. Please extend the train couch during peak hour.

Lots of parking space. Clean. But why must it be closed at night? Missed the train once and arrived at the station at 4AM to get my car but was locked outside. The next train was 5.30AM, and the last train the night before arrived at 12.30AM, it doesn't make sense to lock it for less than 5 hours

Ada 2 entrance utk amik atau drop off penumpang, satu sebelah Permatang Rawa, satu lagi sebelah Sg Rambai/Padang Lalang. Lebih mudah jika beli ticket online (di website atau guna app KTM). Nak masuk kawasan stesen utk parking kini sudah berbayar, sila sediakan kad Touch N Go.

I lost my phone at this station. The staff were very efficient and immediately helped me locate it. They told me where to go and take it. Veru good service. I would like to thank the staff at bukit mertajam station and bukit tengah station as well as kapten Shamsul Isa.

lift at station breaks down. not 1 but 2. have to climb 3 storeys of stairs and down. Guides are rude . lets us go down platform without check ticket and dare to say why you go down without asking. who in charge here must change mentality. we are not animals

No other alternative way of paying for the parking except the TNG.. and it's so stupid to set the rules that to just touch and enter at least need to have 5 dollars in the card.. how about the ones that rush to work or smtg else.. so stupid

Ktm Bukit Mertajam mintak tolong ubah jadual kul brpa tutup dlm Google pon xdk ckp kul brpa tutup sy dh buang duit 20 ringgit nk maii ktm Bukit Mertajam last2 tutup jadi sy nk balik plk kena 20 plk sakit kepala loo kluar duit

Ein Bahnhof, ein Umsteigebahnhof. Innen gibt es einige Geschäfte und kleine Restaurants.Züge waren pünktlich. Wir sind auf der Strecke von Alor Setar nach Taiping hier umgestiegen und mussten ca. 1,5 Stunden warten.

Ticketing counter very bad service. One 1 counter open to attend 2 type of ticketing. ETS and Komuter. Really slow. Need to 2 counter open daily or every hours. Not on peak hour only.

Sangat dukacita dengan penggurusan ktm, perubahan jadual perjalanan sentiasa ditukar dan tidak jadual tak diubah, menyebabkan perancangan perjalan sentiada terganggu.

KTM station without a digital information board and with employee shouting for the ktm train information, asking for a confirmation but get ignore. Nice station!

Suatu tempat yang menarik utk dilawati dan boleh diakses dgn perjalanan keretapi dan bas dan ia juga adalah pintu masuk ke negari Pulau Pinang Pulau Mutiara.

Sistem yang efisien, staf sentiasa ingatkan penumpang tentang jadual jadi saya anggarkan tak ada penumpang yang akan terlepas kereta api yang patut dinaiki

Very high passenger traffic on weekends. Commuter train passengers from Padang Besar, Perlis to Padang Rengas, Perak have to change trains at this station.

Good: 1. Easy to find 2. Ample parking space for cars & it is free! Ugly: 1. TOILET STINKS. BASIN CLOGGED. AND THEY HAVE THE HEART TO CHARGE 30cents

The name is.incorrect on google map. It will be bukit mertajam. Follow up: The name has been corrected, previously it was bukit tengah.

Hmm, LIFT bila la nk baiki dh nk dkt SBULAN..ksian kami yg mngndung, bwa bby & org tua nakk NAIK Tngga smpai ats.. …

Ticket counter opening time: 4:30am - 8:00pm everyday. For reference only, might subject to change from authority

Stesen ETS / Komuter Bukit Mertajam. Parking free tapi masalah parking terlalu teruk kerana tidak cukup.

Well it a center to exchange train for passengers , everything all right . Nothing special .

Wrongly displaying Bukit Tengah on Google map... It supposed to be Stesen Bukit Mertajam..

Very good service from the ticket checker En Izra. Cheerful and friendly staff …

Customer service not so good... They should have a different person for help desk.

All komuter on Thursday evening are getting late , made passenger's time waste...

ETS station for going north or south of west coast in peninsular malaysia

New look for this stesen. Parking space very big. Nearby bandar perda

They should allow family to accompany the passenger to the platform..

The following user says the following the link to inform bye bye

sampai tak ada kipas langsung untuk pelanggan di kaunter tiket?

Newly constructed train station with modernized facilities

actual station Bukit Mertajan not Bukit Tengah.

Location is correct but the route is messed up

New train station. Lack of parking space.

Stesen Ktm perhentian ke Kuala Perlis

boleh bagi saya jadual train terkini

Nice station..clean and comfort..

sentiasa sibuk lalu lintasnya..

Efficient staff... congrats KTM

Counter service has to improve

Bukit mertajam railway station

nice place for family trip

Toilet need improvement

Easy to use the service

Comfortable and clean

Muhammad Ali PoK'eMon

非常的方便，，准时车上也非常的清洁。。

Save cost to travel

Bahnhof mit Kiosk

Heavy rain todau

Very convenient

No canteen...

Enjoy palace

Convenience

地方乾净- 转换，等

Choo choo

Nice city

On time

Clean

好山好水

Good