Literally the worst Burlington I’ve ever been to. It’s filthy, unorganized and the line is always 50 people long. That’s not an exaggeration. I just waited in line for 45 minutes. I’ll drive an extra 30 minutes and go to any other Burlington or any other store next time. Staffing shortages are understandable but this is insane.

I recently thought I gotten employed here was told I would be compensated for the orientation that I attended from 9:50 am untill 2:50 pm and never received my pay to look at the schedule the next two weeks with one day on the schedule who can survive working only day time was very wasted and never received orientation pay

Every time I shop the university Charlotte store the lines are long no matter day morning evening night. There’s usually only 2 cashiers at best both slow my average waiting in line time over 30 minutes I usually end up putting my purchases back because it’s sad that customers leave because the line is so long

great deals nice store. But the loss prevention and checkout employees aren't professional so many AA not trying to be rude or anything I welcome anyone to work. they look at you as if you are going to do something to the store. They need better employees and male employees on the register or Self checkout

Worst customer service! They have 10 cash counter but only 2 cashier works always..i was able to see more folks but none of them are at the cash counter when so big lines are there.each time you shop the time you get checked out is min 30 mins to max your luck that day..worst experience always!

I love this location, but it can be messy and the lines are long. To be honest the store doesn't have enough of workers but the ones that are there are really friendly and helpful, so if you ever visit this location PLEASE HAVE PATIENCE AND BE RESPECTFUL THEY ARE DEALING WITH A LOT …

While shopping I ask to use the restroom and the employees tell me that I should go to TJ Max because the restroom that are public in all Burlingtons in this store are only for employees and they also make fun of us. Terrible customer service and poor attention including the manager.

I Went here for the first time last Christmas, and I'm absolutely in love with this store. They have all kinds of brand name items; clothes, home decorations, kitchenware, underwear, kids clothes, jewelry, makeup, and anything you can think of. I love it, absolutely love it!

Standing in a long line with only 2 cashiers. I dont know who did the schedule but they should know this is back to school season ? This is disgraceful! 58 pppl in line. Only register 1 and 2 were open. Everything else closed. 7:15pm on Sat Aug 20th. Bad for business.

Typically only one cashier no matter what time you go. Shelves either empty or ransacked and no longer offer a public restroom. Used to be my favorite spot to go and shop. Even have their credit card but has went down hill over the years sadly.

If I could give a 0 I could. There were only 3 people at the registers helping at the least 30+ people in line at a given time. 1 of them actually walking away for 20+ min. Several people walking around the sales floor not trying to help on

Decent prices. The selection for non skinny, non joggers, non slim fit men's jeans was very little to none. The fitting room was closed when I went to try on the 2 pair of regular cut jeans(which took me an hour to find) that i did find but

They need some more cashiers. It took me two minutes to find what I needed, but I stood in line for nearly 30 minutes waiting to pay for two shirts. On a Thursday. You have people walking around doing other stuff when they need to jump on a

What an horrible experience! I carried a MK tote while looking for a coat. Unfortunately, I did not find one. As I’m walking out the door, I’m being profiled. My husband and I watched this man damn near follow us to the truck. We asked him

This was the most experience I had in Charlotte I only had five items and was in long probably almost an hour.The long was extremely long I had at least 20 ppl in front of me and 40 ppl behind me no lie. The kicker was it was only one poor

So let me start with some positivity. Shopping during the Christmas holiday season is time consuming enough, but I must say that even though the line at Burlington wraps around the store to check out, the cashier department gets it done in

The store was an absolute train wreck full of rude sales folks. A line backed up to the door with zero sense of urgency from employees at the cash register. They causally chatted with each other while ringing folks up, which is fine until

It does something silly that they close the bathrooms when it is a big store and where many of us know that many mothers with children arrive and when one has to wait for hours to pay, it makes it ridiculous to have to leave my line to go

Always good deals but the wait time to cash out at this store really was not it. Staff super helpful and polite but only two cashiers? Hmmm... additionally, they're not allowing customers to use the fitting rooms or the bathrooms. FAIL!!!!

I’ve always enjoyed shopping at Burlington. But this has to be the worst Burlington in Charlotte! No reason for the line to be wrapped around the corner wait time 45 minutes… then get to the front to find out they are only taking cash. It

It does something silly that they close the bathrooms when it is a big store and where many of us know that many mothers with children arrive and when one has to wait for hours to pay, it makes it ridiculous to have to leave my line to go

Great place if you’re looking to spend a majority of your time in the checkout line. Corporate has got to step in and restructure. Great items to shop for only to find a LONG line at non peak hours and put back on the shelves. I’m not the

9/4/2023: Well, personal space it out the window here. Less than a foot distance every time I come to this store. The kids are so close to you that they think you are their parents!!! So much for social distancing at the start of the

This store is fully stocked with lots of unique fines and bargains. I would warn you that you are going to want to stay in the store and browse for hours. They have lots of great clothing pieces, although you will have to take time to go

The young lady was very pleasant to the crazy yelling man. It is a shame that therè are so many ignorant people still out here. CUSTOMER SERVICE does not mean for ignorant people to come and dump their garbage on them. Grow up, grown-ups.

Wish there was a option for zero stars! I love Burlington but this one should just close down and give up. Fitting rooms never opened, unorganized, messy rude employees, lines are always so long!!! On top of that I did a return and they

This Burlington store doesn’t let customers use their restroom? I explained to the Store Manager (let’s just call her “Karen”) that I had an emergency and asked what would happen if I had an “accident” on the floor, she said she would

Disappointed in this location compared to the last 7 locations I've been to this week. Lots of items in the floor that were trip hazards and my husband in a wheelchair could not go up & down some aisles to shop because of this. Two

The worst customer service!!! My daughter is seven years old, and she had to use the restroom, and they did not allow her to use the restroom. The store doesn’t allow customers to use their restroom, which is ridiculous!

Great for house decor only. The store is unorganized. The lines are ridiculous. Why is there only 1 to 2 cashiers. You'll spend more time on the lines than the actual store. Never coming here again.

I really like Burlington but I don't know if they are short on staff or what. But if I'm coming in early in the morning and the store looks like this then they didn't clean it the night before.

No shopping carts available; however there were two rows of about 20 "broken" carts tied together with plastic bags. I couldn't shop so I left because I had my grand baby in a carrier seat.

Store was clean/sanitary but too cluttered to shop. Clothing wasn't sized and categories were blended. Prices are very cheap but not worth the annoyance. Staff was very friendly!

No matter how long the line is, there’s always only two cashiers working! There’s 10 registers, there’s no reason people should have to wait 20+ minutes to check out

Wow.. Clean and organized store. Prices are very competitive. Helpful staff. Will definitely be back. Checkout lines are little long most of the times.

I had to put my items back on the shelf because of the ridiculously long line…You guys are losing business bc of not hiring enough cashiers!

This location gets 4 stars for the choices it provides. ⭐⭐⭐⭐ The sport clothing is best here in my opnion as you can find brand names for

NEVER be back to any of Burlington stores again. This is so ridiculous they don't allow their clients to use the restroom.

Lots of bargains at great prices but was disappointed about the restrooms . Have to leave before the time …

It doesn't matter which location you go to, thier is never cashiers. Luch time one cashier 8 customers on line!

Line much shorter than the independent Boulevard location, especially for a Saturday afternoon.

Feel free to come and shop and spend your money here, but you cannot use our restroom? Huh?

Great store!! Found lots of nice things reasonably priced and was even able to layaway.

It's ok not enough help at check out counters but the cashier's handle it pretty good

The ladies at the register we so sweet and kind they have friendly and quick service

Just a terrible place to work, no respect, harassment by other employees smh

I always find some good deals when looking for clothes for my baby girl.

Three cashier's and a line a mile long -extremely sloppy store.

Large and spacious; quality men clothing and shoes

Nice collection with discounted price.