CARe Automotive Group

112 reviews

20-22 Lucknow Cres, Thomastown VIC 3074, Australia

careauto.com.au

+61386574905

About

CARe Automotive Group is a Auto repair shop located at 20-22 Lucknow Cres, Thomastown VIC 3074, Australia. It has received 112 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday7AM-5PM
Tuesday7AM-5PM
Wednesday7AM-5PM
ThursdayClosed
FridayClosed
Saturday7AM-5PM
Sunday7AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of CARe Automotive Group: 20-22 Lucknow Cres, Thomastown VIC 3074, Australia

  • CARe Automotive Group has 4.8 stars from 112 reviews

  • Auto repair shop

  • "Exceeding expectations to swiftly replace the car bumper, immense gratitude to Janet, Con, Elka and team for their meticulous planning, execution, and outstanding customer service"

    "I dropped off my car on Tuesday, and to my surprise, it was ready for pick up on Thursday! The speed of service is truly impressive"

    "After the annoying part of getting my car hit, I couldn't be happier with the quality of customer service and works"

    "Picked up my car today from Care Automotive and it looks fantastic! I couldn’t be happier with the finished repair, thanks so much team"

    "The manager help me repair car quickly today"

Reviews

  • abby normal

Exceeding expectations to swiftly replace the car bumper, immense gratitude to Janet, Con, Elka and team for their meticulous planning, execution, and outstanding customer service. They made the entire experience exceptionally pleasant. Absolute standouts! Highly recommended!! Hope everyone got to enjoy the donuts …

  • Aaron Yihan Chen

I dropped off my car on Tuesday, and to my surprise, it was ready for pick up on Thursday! The speed of service is truly impressive. Moreover, the paint job on my car looks fantastic. I'm really happy with the results and the efficient service provided by this auto repair shop. Highly recommended!

  • Joe Murfet

After the annoying part of getting my car hit, I couldn't be happier with the quality of customer service and works. Had my car back within a week and lifetime warranty on repairs. Just make sure to give as much info and photos as possible when booking the job. Thanks to the Thomastown team!

  • Sam Watson

Picked up my car today from Care Automotive and it looks fantastic! I couldn’t be happier with the finished repair, thanks so much team. Everyone was an absolute pleasure to interact with, particularly Con who was very thorough, professional and friendly throughout the whole process.

  • nan Zheng

The manager help me repair car quickly today. insurance company organize hire car for me , but there are some mistakes, it’s unavailable today. The manger is very nice , and help me repair car immediately and good job , the car is ready at afternoon 4:00. Thanks for Con and Janet.

  • Kavita Dattani

I had to bring my car in to be fixed and didn't realise it would need to be left overnight. The team were amazing and turned it around in a matter of hours! Special thanks to Con and head painter Joe for doing such a quick and beautiful job. Highly recommend CARe Automotive Group

  • madalyne1991

I had to take my care in for 2 repairs, the team was pleasent to deal with my care was taken in on a Thursday and I got the call on Monday afternoon to pick it up, which surprised me as I thought it would take afew weeks, overall service was great highly recommend

  • Billy Ao-Ieong

Fixed the radio antenna shark fin on our car which came loose after a small accident. Helped touch up some minor cosmetic scratches as well. Got the car back to us in 2 days which was quicker than advised so that was much appreciated. Thanks for the help.

  • Manmeet Maan Shah

I had a fantastic experience with CARe Automotive Group when they replaced my car's bumper. They were impressively efficient, completing the job in just two daysThe quality of their workmanship was outstanding, and my car looked brand new.

  • Victoria McLeod

Outstanding service from CARe Automotive in Thomastown. They were understanding, sympathetic and very quick with both booking the appointment and the repairs (they said it could be take up to 5 days but they had it done in under 2 days!).

  • Christopher Whaler

Had my car side swiped and got it repaired here. Can't fault the service. Was done in a flash, and to the highest standard. The staff were all professional, friendly and helpful. Already recommending the place to my colleagues and friends.

  • Aref Eshghi

Budget Direct is my insurance company and booked my car with CARe after someone hit my car from behind. As much as I was disappointed with Budget Direct and the way they handled my case (took them 2.5 months to book my car for repair!), I

  • Raymond Dam

Great service from Con and Sezer, very professional and easy to get along with. One day turn around, brought the car in on Wednesday and on Thursday got a call saying the car could be picked up which surprised me. Over all great experience

  • joepel1

CARe staff were all excellent. Friendly and removed all the stress. Three panels and a fancy windscreen did take bit extra time - but our baby handed back good as new. Easy to correspond with. Great service. (Even though its on the other

  • Jacob Freeman

This was my first minor prang for a while and I wasn't sure how to proceed. CARe Thomastown were very professional, friendly and made the whole process very simple. I got my car back in 3 days and it looks absolutely fantastic. Great job!

  • jane ryan

After a minor car accident I didn't think they would be able to get everything new that needed replacing on my car due to age. Everything that needed replacing was replaced with brand new parts and the whole job was completed in a timely

  • Katherine Pearce-Shore

Con and the team at CARe Automotive Thomastown were amazing from start to finish. My car was damaged quite severely, but they had the car back to me in 24hrs. You just can't get service like that these days, but that's exactly what they

  • Udaya Herath

Very unprofessional repairer.I had to repair my car through Budget direct insurance.they left masking tapes intact in my engine socket.also one of the engin cover casin left unfitted. Edge of bonnet paint chipping.raised this issue with

  • Harry Afionis

The initial time estimate for repair was a couple of days, but in fact was done in world record time of a couple of hours - with no compromise to quality! The staff are extremely friendly and very accommodating - allowing me to

  • fatma87a

I would highly recommend visiting Care Automotive Thomastown, ask for Con, he’ll work wonders on your car. Brought in my dad’s Lexus SUV (7 seater) that was badly hit on the passenger side and he repaired it. Looks brand new!

  • Aicha

I had a great experience with CARe. The team were very professional and done a perfect repair on my car after a collision. The paint colour matched my car perfectly and the job was finished within a week. Good job …

  • Shaina Sood

I dropped my car on Monday and I was impressed how my car was ready for pick up Wednesday. Excellent turn around time and the job was done perfectly. Would highly recommend to anyone to come here for any repairs.

  • Damith Maduranga

Just Got my Captiva back and not happy about the repair. 1. They have replaced used head light assembly after polishing of that. When I asked ,site’s Manager said according the policy of my insurance they are

  • Maree Chiera

Had to take my mini in for some repairs. My car was ready within 24 hours thanks to their digital assessment beforehand. The team have done a fantastic job and my mini looks new again. Highly recommend.

  • Glenn Duff

Fantastic service, told the repairs could take up to a week. Our car was back two days later. The service is exceptional great communication and the app to take photos etc makes the process foolproof.

  • NB B

sorry at first for low English,but wont recommend any friend /relative to use this authorise shop from budget such as : 1) I got a phone call last friday 13th from reception girl the car ready,she

  • Christine Wills

CARe Auto were the most professional and organized company I have been to for a long time, from start to a finished and polished job, well done to the team at CARe for looking after me and my car.

  • Craig Burnham

Fantastic staff and great service........i needed a quick tunaround and they had all the work done within 3 days ! A magnificant effort.... the repair work is impeccsble and i couldn't be happier

  • Denise Houlihan

Excellent experience as they really listened to me and understood how important it was for me to not be off the road for long. It took half the time I expected and looks amazing! Thanks team

  • Karen Dale

I dropped my car off on Monday and Tuesday morning I get a call to say it’s ready…. Amazing service and really lovely people and service given 10/10 I highly recommended this company

  • nav sachdeva (nikkie)

My car was hit by someone and I went to the Care Automotive for damage repair (through insurance). Nice staff, not much wait time. The assessor assessed the car quickly and asked

  • celeste Appleton

Wonderful service and quick turnaround by Con and the team. The process to get my car assessed and fixed was so easy from start to finish with CARe. Thanks again guys!

  • Dee

con and his team did such a great job on my lil 92’ corolla, i couldn’t be happier! my car was ready before the estimated turn around time, the staff were great

  • Eric G

Insurance job repaired in just two business days. Service from staff was quick and friendly. If I need a repairer again through insurance this will be my go to!

  • Huy-Uyen Tong

The bumper is fixed within a day. Unbelievable. Thank you so much as I was so worried that we don’t have a car for a week and it was all done in a day.

  • Sandy Hatzis

Excellent customer service from this professionally run business. Our car was repaired ahead of schedule and it was white glove service all the way!

  • Giddy Turtle1178

I had my Ford Territory repaired. I was very happy with the end result, quick turnaround and professional service they provided. Thankyou.

  • Karleeanne Pool

Brilliant work, the guys looked after me did the minor repairs on the spot whilst I waited. Excellent customer service and workmanship!

  • Keith Moulder

Excellent service from Con and staff at Care Automotive. Repairs were perfect and done quickly in 2 days. OUTSTANDING. Thanks again.

  • m.alishirvani82

I really appreciate of good care automotive team they done a fantastic job and lovely communication with costumer, recommend here.

  • jim SKALTSAS

Very good work. Very fast. Even washed the car. Good, friendly office staff. Let me use toilet and made coffee. Highly recommend!

  • Mark Baker

Extremely disrespectful man was breaking parts smacking my new car in areas that were damage caused more damage to vehicle

  • Christina Skopilitis

The guy I dealt with Con is a superstar. He waited back for me to pick up my car. Friendly staff. Best in the business

  • Rayner Millard

Great repair job and quick turnaround. I was told 5-10 business days but I had it back within 2 business days. Cheers!

  • Christopher Hearn

Really easy experience. Fixed my car in 3 days and went above and beyond to fix minor scratches and clean the car.

  • Andy W

Had minor repairs yo my front bumper, was repaired in 2 days...very happy! Quick and efficient and great people!

  • Mietta Coventry

Fantastic makeover of my little Corolla after it was in a crash. And they had it back to me in under 24 hours!

  • aly ryan

they fixed my car super fast (one day) and it looks absolutely perfect!! ther service is also fabulous :D

  • Carlos Ceron

Very quick turnaround time. Very professional service and great work. Thanks Care Auto. Highly recommend

  • Mehnaaz Mehazabeen

I dropped of my car on the 21/11/23. Con was very helpful and accomodated my late arrival.

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