I really liked this place when they were still the Cupcakery. My favorite was the red velvet. Unfortunately my last visit about a month ago my daughters and I went to the In-N-Out on Lake Mead and we’re in the mood for a little dessert. When I went in there were two teenage girls, talking and ignoring me and my daughters, and finally after standing there for a good minute, one of the girls acknowledged us and had a little attitude. I was trying to ask her questions about different flavors and what she recommended and she Kind of acted like we were annoying her and she didn’t know anything so my daughters and I picked a few random cupcakes. All excited to enjoy a treat after dinner, and unfortunately, the cupcakes were so dry and tasteless that my seven-year-old and three year-old would not even eat them. Needless to say it was a very disappointing experience not only the poor Customer service but my two children were excited to get a cupcake which they don’t get all the time the least these girls could’ve done was acted a little nice to me and my children, and instead we were met with snarkiness. To top it off the cupcakes were gross. So, I will not be giving this place my business ever again, and would encourage them to get some better Customer service and some employees that are actually going to be nice to their customers, especially the ones with children. I like a nice moist cupcake as well not dry hard and no flavor and I was a little annoyed how expensive the cupcakes were in the quality just was not there at all. I normally don’t leave bad reviews, but this one really got to me and I wanted it to be known about my poor experience and hope they can do a little better.

I ordered 2 cakes for my sons 1st Birthday. The ordering process was very easy. I reached out via email, explained what I wanted and when, customer service was very pleasant and I ended up immediately choosing Caked before even hearing back from the rest of the companies I reached out to for quotes because I had good cakey vibes! ♡ (plus the website and Instagram was very reassuring) #1 cake- Was a custom dino cake and the dino was edible, not a toy... we chose cinnamon vanilla swirl with dulche de leche filling. This cake was beautiful! It was exactly what I had hoped for and it tasted really delicious. I was impressed how the dino came out AND the cake tasted good, its usually one or the other for custom cakes hahaha. Not here- double win. #2 cake- Was a custom dinosaur egg SMASH cake, we chose the funfetti cake, strawberry whip filling w preserves. I didn't get a whole lot of strawberry tastes it was subtle if it was- but it was still VERY VERY good and it was for my baby anyways and there were no complaints from him! This was a 5 star experience. My sons 1st birthday party was the first real family gathering we've had since being pregnant, and in my family food brings us together and baby birthday cake was the center point to put his whole dinosaur theme into the spotlight! The smash cake was rhe cutest thing ever. I recommend this bakery to anyone who is searching for an event cake- and in my aviation career we love cakes and desserts ;) I am very eager to go back and try the cupcakes because when my hubby picked up our cakes he said they looked AMAZING. Thank you for making my sons special day

If I could give this business 0/5 stars I would. I ordered a cake for my friend's birthday and had requested for the cake to be delivered closer to evening time for the friend's birthday dinner. Caked delivery person called me out of the blue before 10 AM on delivery day to deliver the cake. I was caught off guard, and let them know I had no fridge to keep the cake until the evening. The delivery driver assured me after checking with his "boss" that the cake could stay out with no issue. Unfortunately, by the time we were going to dinner the cake had melted as there was no fridge in my hotel room. She had no cake to blow candles out with. I contacted Caked at the end of my evening and they were apologetic and offered a refund. But then they completely GHOSTED me and stopped responding. This was horrible customer service and they should let people know before hand if delivery times are changing not wait until the early morning to wake people up. They just grossly mishandled this and I am surprised they have the audacity to charge the prices they do, treat customers poorly and deliver a low quality product.

From my understanding, the owner wanted more creative freedom than was allowed under the previous Cupcakery franchise. So this new store should be more creative, but it’s not. This isn’t necessarily a criticism, since the Cupcakery was pretty creative already. First and foremost, the flavors are just as good as the old flavors. Not better, not worse. Kinda the same. The cake part of the cupcakes aren’t quite as moist and a little denser, but I’m really just splitting hairs. I tried the “bubbly” cupcake (my old favorite was the “kir royale”) which is a berry champagne flavor. Although the cupcake isn’t visually appealing (seriously, it looks like something you’d see on Dr. Pimple Popper) it tasted pretty okay. I’m not a fan of the new frosting - the lighter more airy frosting on the Royale was much better. Plus, none of the cupcakes seem to have the pretty edible glitter anymore. You’ll get the same quality as Cupcakery under the new brand, but lose some of the cute shine and sparkle, which sadly was one of my favorite things about the Cupcakery and what gave it that Vegas feel.

I was quite impressed with the overall quality of the purchased items (very tasty cupcakes!). However, customer service was severely lacking. My companion asked a couple very simple questions regarding the composition of one of the items, and the queries were received as if we were speaking another language. Admittedly my customer service expectations are quite low since the onset of covid, but if fundamental questions such as, "Does that cupcake have a buttercream frosting?" or even, "What's in that cupcake?" cannot be answered, it's a bit concerning. Two different employees were unable to answer these basic questions (after a few minutes, a third employee who was working nearby overheard the questions, jumped in, and easily provided the answers). If you're selling food products, I think some knowledge of the actual items being sold should be a prerequisite. Equally strange was the fact the store "only takes exact change when paying with cash." Huh? So I am unable to pay for my $10.79 order with a $20 bill? Ok, I'll use my credit or debit card, but I still found that bizarre.

I ordered my wedding cake through cakedlv since they were referred to me by my venue. I thought everything was great from the cake tasting to the email communication until my day of the wedding when i received my wedding cake in PINK! :( My theme color was gold! so I had ordered my cake to be white with a gold middle tier. We went over ALL the details of each tier from the decorations, color, cake flavor, and cake filling, and even specified about the diamond belt that went around two of the tiers (which they also got wrong). I can honestly say i was very disappointed to walk in and see a PINK cake at the venue. Nothing else in that venue was pink! They offered a refund, but honestly nothing can change the fact that my cake was ruined and looked hideous on my wedding day! This was definitely a wedding where the cake was the center of the conversation but not in a good way. I guess everyone was wondering why the cake looked like a quinceanera cake instead of a wedding cake. Very disappointed is all i can say.

Caked Las Vegas is a proven professional in the Vegas Wedding & events industry. They are quick and reliable and care for their colleagues and community. Recently Caked LV provided a beautiful and patriotic 3 tier cake for Vegas Marries the Military event in which Vegas Wedding professionals teamed up to provide wedding packages for 6 Military couples throughout the city and met up for a group wedding reception at Wildhorse Golf course. Caked delivered the beautiful dessert to the venue. The cake was tall enough and designed so well that all of the couples were able to cut into the cake at the same time. Guests loved the taste and this was a truly beautiful accent to a wonderful day for these deserving couples. You will be impressed with every part of your experience in working with Caked Las Vegas as a client or a business partner they will really make your event shine and wow your guests. Charity Mills Community Outreach Director Vegas Wedding Chamber of Commerce

My original post is the paragraph below. I have chosen to modify my review because the management at Caked contacted me and rectified the situation to my satisfaction. I love to support small businesses and I am very happy they took the opportunity to re-earn my business. In my opinion now, their cupcakes are good and so is their customer service. I will definitely go back! Thank you Caked for showing me that your customers are important to you, and I hope everyone reading this understands that too!! Good cupcakes, horrible customer service. The sales person acted very impatient with me, even though I was the only person in the store and I was ordering 2 dozen cupcakes. She didn’t even bother to hand me my receipt. I had to stick my hand underneath the COVID protection glass to get it myself. I will never go there again.

Update: I absolutely loved the way my wedding cake looked. Exactly what we asked for, and the flavors we picked were amazing from what i was told. By the time my husband and I were done with mingling, the whole cake was gone and we didn't get to try it. I still have relatives that still talk about how good our wedding cake was and how they were glad they got seconds. Our reply, well at least or guests enjoyed it. I've never really been a cupcake person but oh my these are amazing cupcakes. We only found out about the cupcakery while planning my wedding. We went to check it out and decided to buy 1 dozen cupcakes to try their crazy unique flavors. Our family has been hooked ever since. We just did the cake tasting and finalized our cake. Excited because i knows that or wedding cake will be spectacular.

Just please be aware if you plan on making any large catering orders you HAVE to specifically ask how they are going to package it. They just put everything ordered into one large box, mixing different items. We specifically listed and ordered them a certain way in the email to split them among our staff and we're unable to do so, leaving half our staff with nothing. Catering orders are done via email and left for communication errors, which has just happened. Not once was I offered to speak to someone and they even say on their voice recording to not call in for catering orders. We spent over $600 in products to be left unsatisfied. They refused to help correct the situation or accommodate us in ANY way. I personally will not use them and we will no longer be utilizing them for any of our hospitals!

I got a cake for my son's friend and I payed for a cake in their fridge. The actual chocolate cake was not soft or moist and the candy they had on top did not go with the cake candy toppings they had. All of the cupcakes that I ordered were delicious though!!!. I tendered two of the cookies and cream which were my favorite.!!! Then I tasted the orange one. Thays was my least favorite only because it was too sweet for me. I wanted to try the strawberry short cake but they ran out both times I came so I tried tye chocolate cupcake that had the same toppings and that was my second favorite. They were moist andthe icing and filling that use is not overbearing, it was just great tasting cupcakes. Woukd beer get the cake anymore.

I paid half of the fee 2 weeks before and 1 week before the order date I called to cancel. The baker told me that all sales were final and said to check my receipt. I pulled the receipt after getting off of the phone and they had superimposed my signature onto a receipt saying "all sales are final". They got my signature from signing a tablet for the charge. It is very obvious that the signature is printed on the receipt and not written. I confronted him with this and he still refused. I was never alerted that there were no cancellations or refund. I don't want his store credit that I'll never use. They are not out anything on materials as it's a week before pickup. He wants to keep the deposit without delivering any product to the customer.

Went there on a slow day, mentioned to the girl at the counter that it was my first time being there. I felt really uncomfortable because she was just staring at me while I was trying to see what they had and read the little labels on each cupcake. She was polite though, but I just wanted to take my time and choose some that sounded really delicious, especially since the cupcakes are not cheap at all! They are definitely overpriced for the flavor. It seems they base their prices on the presentation of their cupcakes, which are not decorated like how they used to be. If at all, I will only be coming back for their carrot cake cupcake, which didn't have it's usual tiny carrot on top of the cream cheese frosting :(

The cake and cupcakes that I received were anything but original “caked” oversold the decoration and presentation. after ordering a week in advance, on arrival my cupcakes were still not ready as well as not decorated correctly! the red velvet cake in addition to my cupcakes tasted like vanilla cake w food coloring and by the time I got my cake from the shop to the party it had started to fall smh I could have catered these pastries myself while saving money time and effort. I’m only giving two stars due to the other cakes I saw decorated in store looked fabulous just wish my stuff did too since they overpriced and oversold their work. Sincerely Very disappointed customer

5/11 /21. I usually buy cupcakes and cakes from Showboy in Henderson, Freeds (no cupcakes, I get specialty cake slices, not a fan of their cupcake frosting ) or Scratch Bakery. Scratch Bakery it is out of state. All are worth the expense, Caked was not. What I got for $3 a cupcake is a lighter type of buttercream, it was great, the cake wasn't. It was so dry and very disappointing. Maybe cakes are better but I won't drive the 20 miles again, to find out. Not worth the gas it takes in my Benz, or the 13 bucks spent on the 4 cupcakes. I like nice things and good food. Like the song says, "I see it, I want it, I got it." And I am disappointed that "I got it! "

I Absolutely Love this place!! If i can rate them 10 stars I would! Ive been coming to this place for years and I have always had a great experience. It was called The Cupcakery and recently changed the name to Caked; not sure on why the name change but it has definitely improved the appearance and flavor of the cupcakes (didnt think it was possible since they were Amazing already). My husband and kids absolutely love their cakes and cupcakes! I treat my employees with cupcakes and cakepops once or twice a month to celebrate monthly birthdays and they absolutely love them! Keep up the awesome work and yumminess!! You guys absolutely rock!

I have ordered many cakes and pay extra if I need to in order to get the cake I want. (And with no hesitation) I never low ball peoples work. I had ordered a cake for my daughters sweet 16 and was told the cake would look similar to the cake I wanted. I was very disappointed! The first photo is the cake I ordered the second photo is the cake that Caked Las Vegas.That cake was not worth the EXTRA $850 I was charged. The roses that were put on the cake were burned and old. My flower person had to remove the roses and replace them with other roses I paid to put around the cake. I will not ever order cakes from this place again.

All I can say is wow!! I'm not sure of the name of the man who made the customized cake I wanted, but he did such a wonderful job I'm just amazed at his talent! It looks way, way better than I ever thought it would. Thank you very much for all of your hard work. Also thank you for your speedy service and great customer service. You guys are excellent. I must say your guy's price was just the cherry on top, literally the best price in town. I will definitely be coming back for for more cakes. You've just gotten a lifetime customer lol. I high recommended The Cupcakery! AGAIN, THANK YOU FOR YOUR WORK

Called the store and 2 different occasions asking about a sugar free cake and was told they have 2 and they are first come first serve. The second time my husband called to make sure the cake was still there before driving across town to get it, and was told it is still there. Upon my husband arrive to pick up the cake he was told there are no sugar free cakes, those have to be ordered ahead of time. It’s really sad when employees give false information the customers and cause them to waste their time due to not knowing and not caring enough to figure it out. Highly disappointed and will NOT be back!

Cupcakes are overpriced. 3.50 for one cupcake. 19 bucks for a half dozen. Peanut butter is the best one though. Staff seemed annoyed at me for no reason. I Did not feel welcome. It's sad because I would come here on special occasions. I have a frequent flyer card where you get a stamp for every single cupcake you buy. But I don't know if I am going to come back here after being treated badly. When you are deciding which cupcakes you want to buy they usually roll their eyes and sigh at you. I don't even take that long. For how much the cupcakes cost they should be nicer at least.

I am so happy that Caked Las Vegas here to replace the Cupcakery. They definitely bring better quality cupcakes. The cake batter was executed very well. It was soft and flavorful. I had a coconut cupcake and I can def taste the coconut flavor, in my opinion coconut sometimes can be very subtle and would be lost during the baking. The strawberry cupcake is unique. There might be fresh strawberry mixed in with cake batter, I am not sure. The frosting is nicely done as well. Buttercream is airy and soft. Yet, the sweetness is just right. I am looking forward to try more flavors.

So upset right now, I ordered a chocolate cake with peanutbutter frosting. Was excited to pick up, to my surprise I received a chocolate cake with vanilla frosting and was told it was filled with peanutbutter. I said I ordered a chocolate cake with peanutbutter frosting and was told I ordered peanutbutter filling. Not once was vanilla said when I ordered, because it is not what I wanted. I was on my way to the party, so not much I can do, cant show up without a cake. But not happy it is not what I wanted or my mother wanted for her birthday. Very disappointed and very upset.

I put in an online order about 2 weeks before my wife’s bday for a dozen cupcakes. I chose a few flavors cuz we are not picky. I show up to pick up on the day of and they can’t find my order so they pack it in front of me that was ok. The problem is I get home and 3 of them are hard like rocks. You cant even squeeze them and the paper is so stuck to it. I just bought them home and gave them to her. Such a shame as they are located in a nice area. Save your money or go somewhere more organized.
Food: 1
Service: 2
Atmosphere: 2

Had a craving for sweets with my work crew and DoorDash did not fail us with this location! We ordered a variety of cupcakes, 12 in total, and each of them were AMAZING! Cake was moist and fluffy, the frosting were light and creamy with the perfect amount of sweetness that didn't overpower the variety of flavors. I would recommend this location to anyone with a sweet tooth! Definitely adding them to my favorites list!! Sorry for no pics as we all devoured our cupcakes and couldn't waste precious time on photos....LOL!

Updated 5/17/23. This was our favorite spot but the cupcakes have gotten dry and the service has been unpleasant/borderline rude. This is the second time I’ve called ahead to make sure they have vegan cupcakes available and ended up making an unnecessary trip because they didn’t actually have any. This is definitely my last visit, we will find a new place. _______________________ We LOVE these cupcakes! They have gluten free and Vegan options, it could only get better if they made a gluten free-vegan option!

Horrible customer service ! I was told to come in person to place a custom order and once I get to the shop, employees can’t place an order if the boss is not in the shop. employees refuse to call him to get a quote for me a small simple 6” cake. also was told that he won’t be in until the next around 10-2 only. Totally unacceptable! I was told I had to come in person to place a custom order, I wasted my time and my gas ( 40 mins drive). DONT WASTE YOUR TIME with a company that don’t value their customers.

Manager doesn’t pay for working interviews :( I went in for an interview and was told to come in on Monday. I came in for two more days and each time I asked him if I got the job: he would reply “come in tomorrow” every time. I had to talk to him through another coworker before I got his phone number. I asked him if he would give me the job finally and he gave me three more days to work and did not confirm if I had it or not. I decided it was my cue to find work elsewhere. Those looking for work, beware.

Soo I read so many good reviews and decided I would drive twenty minutes to this spot because I loooove cupcakes. however I was quite disappointed in their taste. They looked appealing and delicious...I ordered the maple cupcake and vanilla cupcake. Umm they tasted pretty stale and two days old. The girls were nice so I give them like an 8 for customer service. Too bad the product totally fails. Will be looking for a new cupcake spot. Bummmmer ive tasted bettrr cupcakes from Jons

I custom ordered a Red Velvet, Chocolate Buttercream interior filling and white chocolate outside frosting gluten-free birthday cake for my gf who is highly sensitive to gluten. Not only did Ricardo and his team do an amazing job on the cake but I had problems placing my order online and he worked with me through email to make sure my order was placed and placed correctly. He corresponded with me with professionalism and respect. It was worth the cost. I highly recommend them

Absolutely LOVE this place !!! The cupcakes are always baked fresh every day they use absolutely no preservatives or chemicals and the staff is very friendly and helpful. I recommend trying the southern belle (a moist red velvet cupcake smothered in heavenly handmade cream cheese frosting) or kir royale (a deliciously moist fruity raspberry cupcake with bubbly champagne frosting mmm!) These scrumptious treats are definitely worth the time and money!

I'm not sure what the other people were referring to but this company is great! I ordered a 6 inch red velvet cake for my friends birthday and it was AMAZING! I was freaking out that I made a mistake ordering with them before I read the reviews but these review are not accurate at all. The cakes are bomb af! Taste like heaven =) Not only does is taste good but you can most definitely tell they take their time when decorating. Thank you cupcakery!

filled out the form expecting a phone call so i can explain what i wanted as "custom" cupcakes.. they sent an email that ended up in my spam but rightfully so considering their idea of custom cupcakes was non edible cake toppers... yea no.. *edit* they said they dont do non edibles in their response.. im about to figure out how to post the email they sent me..and i'll knock it down to one star for lying..*edit2* email photo is in my profile

Incredible experience from start to finish! Ricardo, the owner, was very responsive to my emails and worked quickly to collaborate with me on a design for my mom's birthday (chocolate cake, chocolate frosting, and vanilla buttercream w/ cookie crumble filling). The finished product exceeded our expectations, both in taste and appearance! Would wholeheartedly recommend this bakery to others -- and I'm sure I'll be back myself!

I Went in here the other day to grab some cupcakes for my friends birthday and they have horrible customer service. I came in with my sister and I was not greeted at all. I had to greet myself and when I started to ask questions about the certain flavor of cupcakes they never answered just looked at me like I was bothering them. Then rushed me through the entire purchase. Don’t come here if you want bad customer service.

I’m highly disappointed in not hearing back from your shop, or Ricardo after having called and emailed a detailed description of what I was seeking for my daughter’s 20th birthday cake. I will be taking my business elsewhere & not referring anyone to you. I used to be a loyal customer, even though it was at the time your shop was owned by Cupcakery. You guys were personally referred to me by mutual friends.

I read the other reviews and thought twice about going to this location but I have no regrets. Whoever worked there before must be gone because the woman who greeted me was bright and cheerful. She took the time to go through all the cupcakes. As for the cupcakes...WOW! They are far superior to the grocery store. Rich flavors and no preservatives. I will definitely be back for more.

I love cake and this was not fresh. I should not have to rush to eat a cupcake. I bought 2 of these 3.50 cupcakes and ate them the next day. Just so dry and could not get pass the fact that the cake itself was not fresh. Decorations and flavor concept nice but do something about the freshness of your actual cake. Photos on my Facebook but cupcakes are very pretty just dry moist.

The service was fine and they appearance was good, but the taste was terrible. We had cookies and cream, a peanut butter creation, some birthday variants, and a strawberry type. I have four kids and they all complained and said it tasted like hand sanitizer. They're strange cupcakes. I won't go back but maybe it's a taste issue. I didn't have a bad experience, just a bad taste.

Staff are somewhat friendly I guess. But they also seem like they are kind of just there for their job. Not happy to be there for the customer. The Cupcakes look amazing and business really like it when I bring them a fresh dozen. The frosting creations are tasty, (sometimes a little overwhelming) but the cake part of the cupcake could use a little more perfection.

I tried to buy 3 dozens of cupcakes. And the lady there told me she could only sell me 1 dozen. I’ve been coming to this establishment since 2018. And am always buying dozens of cupcakes. But this one time I was denied 3 dozens. Why? She didn’t say. Customer service is weird af. Maybe we’ll come back. Maybe we won’t. Way too pricey to be treated like that.

Took my niece (6 yo) here for a fun treat. It's really hard to disappoint a six year old girl who's just been given a cupcake but, it happened. Unfortunately, I purchased six overpriced cupcakes. One was eaten and the other 5 were discarded; despite being available for others in the house to eat. Bad day? maybe... Would I give another chance - absolutely.

Usually love this place but had a negative experience with some guy working that day. He was condescending & I didnt care for his attitude. The quality of some of the flavors seems different too. If the red velvet recipe changed, please change it back. Went back another day & the girls working that day provided excellent customer service.

I placed an order for my boyfriend’s birthday. I️ only order a dozen cupcakes. Everything went fine until I picked up the cupcakes. When I initially made the order there was supposed to be a fondant doll in which they charged me $5 extra for it. The doll was some plastic doll which. They cupcakes were a mess. I’ll never go there again

Absolutely loved this place. Their cakes are fantastically looks and also deliciously tastes good. My first time in here and I was impressed by how their cake are well and beautifully decorated. Love it and I would definitely would go back for more. The price is fair! The cashier was friendly and well educated on her cakes! Love it!

Received 6 cupcakes as a gift for my daughter’s birthday, they were decorated cute but once you bit into them they were super dry like they were over cooked and hard like they have been sitting there for a few days. It was a little sad my daughter didn’t want to eat her cupcake. Giving 2 stars only because of the presentation.

I ordered a cake for my niece’s birthday and it was so much better than I could have imagined! It’s hard to find vegan bakeries as it is but Caked has so many options! The cake itself was SO delicious and cute even tho I only gave them one picture to work off of! Definitely will order from them anytime I need cakes/cupcakes !

Beautiful cupcakes & a variety of flavors. Price for this dozen was reasonable, $27 thanks to Groupon! Cake was very fresh. Four stars because the cupcakes themselves were not delicious. They are not bad tasting but just average tasting. I would purchase again, for a special occasion because of how beautiful the cupcakes are.

Just had the raspberry cupcake with champagne cream frosting. The cake was dense and dry like sponge cake or maybe it was just stale. Either way it was terrible. The frosting also had a very grainy texture like cheap birthday cake frosting. The taste was weird too. It looked great and delicious, but was disappointing.

I went to try some cupcakes and wasn't fully dissapointed. My favorite was the strawberry and my least favorite was the red velvet hostess cupcake because of the fact that all I tasted was artificial red food coloring. Would come back again if I had a sweet tooth but isn't a place I would frequent often.

You guys are the best!!! I ordered my sisters wedding cake, we went with carrot cake and vegan. It was delicious!!! The design was beautiful! Absolutely amazing! They were so nice, super friendly, explained the process to us. The cake tasting was awesome. Everyone loved the cake! thank you guys so much.

Ohh cupcakes! Pretty simple! Great service Laura always helps me with my indecisiveness Delicious cupcakes I have had most of their flavors while all delicious; I must stick to red velvet. Also great location easy access from freeway and my house of course! You will see me there again.

We were visiting vegas for the weekend and had a birthday coming up so decided to go cupcake hunting!! We all loved the cupcakes . Capital L loved. Fresh moist delicious. Coming from LA have never tasted cupcakes like these EVER. We got the red velvet, carrot, hostess and vanilla. Yummmm...

Tried this place on our way through Las Vegas and they had a wide variety of cupcakes. They also had a few pies and specialty items like cake pops. They had displays of custom cakes, made to order. Mrs. Flip Out tried the German Chocolate cupcake and I had the Swirl. Both were good.

They did these cupcakes last minute for my moms birthday! They were fantastic! Moist, cakey, and the flavor was amazing! Service was top notch...I want really sure what i wanted but they got me here and I was definitely satisfied! Will definitely order again... amazing experience!

We went for a tasting and picked out our order and paid almost $200 for upgrades(4 tier cake). The day of the quinceanera the cupcakery never delivered the cake and stated that they never placed the order. Horrible service and a waste of time. I will be checking for my refund.

The cake didn't have the colors we agreed but it was ok since the event was already going on the cake did melt 2hrs later and no one wants to be responsible for it! other then that a guest tried what was left over and said it was sad that this happened because it tasted good.

I sent them a custom cake I drew out for my sister’s 21st birthday. They did phenomenal!! It’s EXACTLY what I wanted and it tasted amazing! We got the vanilla cake with strawberry filling. Everyone was in love with it. I will definitely be ordering from here again!

Went in here last Saturday to pick up some cake samples for a wedding cake and it reeked of cigarette smoke!!!! How is that food safe in any way? Samples ended up smelling like smoke as well as the box they came in. Can't believe this place is allowed to be open.

We traveled to Vegas from Maryland. I coordinated with this company entirely online and via phone. They were wonderful! The cake was delivered on time and was delicious! Great service. It is a little pricing but get overall wonderful experience!! Thank you again!

Had a bit of a rush order. Baby's first birthday. To say I was stressed is an understatement. They came through for me and made an amazing cake and matching cupcakes. They didn't just look great but flavor and texture were spot on and a big hit at the party!

Ordered my son a couple cupcakes and you guys are so amazing not only did you add the 4 candles I requested but you also gave him a free cake pop! I will definitely be ordering again and referring to everyone. Thank you the little touches come a long way!!!

Will never use again. Hope they enjoy my $80. If you use them you better take photos and record everything. The color was wrong on the cake I ordered, so I had to switch cakes which wasn't the flavor I ordered. Oh and the size wrong. Oh well get me once...

I ordered a dozen cupcakes on a Tuesday to pick up on Friday went to get them was told 4 cupcake flavors i wanted they didn't have. That was unacceptable i never received a call to replace those $40for 12 cupcakes and they didn't even have what I wanted

If you need a cake or a sweet treat you must go to The Cupcakery at Summerlin!! The cakes they have done are spectacular, flawless, amazing and delicious!! Everyone is very helpful and friendly!! Hope you love this place as much as I do!! :)

I called at 7:40 asking for vegan cakes or cupcakes. They told me they had cupcakes so I told them I would be there to pick them up, they said okay.I called again at 7:45 to ask what the total would be they let me know & again I told them I

The girl sorta had an attitude i wish she was a bit more welcoming or a smile but ehhh we don't always get what we want. i got the Brown Durby. It was good i loved the frosting. It didn't have too much frosting or a little bit. $3.50 for a

Instead of paying a visit to the bakery to purchase cupcakes, I ordered them using Uber Eats. I chose to do salted caramel, lemon, chocolate and carrot cupcakes and honestly, they’re all delicious!!! They’re moist, fluffy and not dense. ☺️

I was coming to Las Vegas for the weekend and needed a Vegan Birthday Cake. I chose Caked Las Vegas because they were SO nice over the phone. Best decision I made! The cake was so cute and a big hit! If you need a cake, this is the place!

Came here bc I was told it was good, got a Groupon. Haven't tried them yet, but just with the service we received I wouldn't buy them again! We were excited to try the cupcakes and the service was just cold, very unfriendly. Disapointed!

Cupcakes are good but they're not like "OMG these are delicious" Paid $72 for these cupcakes for a Bachelorette party. They came out super cute, I was very happy with them. Individual cupcakes are about $4 each. Overpriced but cute lol.

This place is great. My daughter's party is tomorrow and the person doing her cakepops cancelled TODAY! Saw Caked as I drove by and took a chance and they were able to do my cakepops last minute. They now have a forever customer!!!

Just, amazing. Had a vegan peanut butter chocolate cake that was made absolutely perfectly. When there were delays with getting my cake when I came to pick it up, they offered me a free (vegan) red velvet cupcake. Highly recommend.

Freaking awesome Our wedding venue recommended Caked Vegas for our wedding cake. Ricardo and his team absolutely CRUSHED IT. I swear, if my new bride wasn't at the reception, the cake would have definitely stolen the show. Bravo!

Place looked great outside came in to try some dessert out got Nutella cheese cake and a cup cake the cheese cake did had like the fridge taste and unfortunately have my the wrong cupcake but the cupcake I got was good …

A great place to go for amazing cupcakes for parties and celebrations. The cupcakes are moist and the cream and different flavors options takes them to a whole new level. Try this place out and get ready for a sugar rush!

Best cake ever! I ordered a small cake for my wedding and they delivered to Canaletto Restaurant right on time, cake was delicious. I ordered the coconut cake with dulce de leche filling OMG! Best cake I've ever tried.

Caked Las Vegas made my son's graduation cake through the venue skyview banquet. Cake was exceptional and they were kind and generous enough to make the additional requests to apply to the theme! Highly recommend!!

Just the perfect combination of frosting and cake! Carrot cake, chocolate ganache or red velvet are my choices. I love the boxes, makes the perfect house gift in lieu of flowers or wine. They freeze amazingly!

We absolutely love caked las vegas Our cake was lemon with blue berry buttercream so delicious & the cake was epic!! So freaking awesome Thank you ricardo & all your staff you all went above & beyond

Look out for Groupon deals for Cupcakery! Their cupcakes always look so beautiful, and taste just as great! For the mini cupcakes, they will make what you order...a little bit of a wait but worth it.

I love this place! The cupcakes always taste great and there's a huge variety to choose from. The staff have always been extremely friendly any time I've stopped it. Keep up the great work! …

The thanksgiving cake was perfect! Exactly how I ordered it decoration wise. Show them any picture of how you want it & that’s exactly how you receive it! Plus Jaime, excellent customer service!

OMG I am dying at the review responses. I was looking for a cake designer for our wedding cake and the review responses From some of these beyond stupid reviews are amazing. HAHAHAHA I am dying

Not sure why this place has a bad review on Yelp. We really enjoy the cupcakes here. We're a fan of their Strawberry Shortcake and Boston Creme cupcakes. Mocha mocha would be another one.

Freshly baked cupcakes made daily. Large selection to chose from. My favorite is the the Lemon cake with blueberry frosting Always on Groupon so you can snag yourself a great deal. …

Not a bad little place. Good selection and nice staff member in the front. I'm not sure if the prices are good.. I don't usually buy cupcakes. It was $42 per dozen. You be the judge.

My cake was astonishing and the flavors all soooo delicious! The service from day one has always been so delightful and accommodating. You can not go wrong with the Cupcakery!!!!

Cupcakes are overpriced. There okay but nothing mind blowing. They do have creative flavors. I had this almond Joy type of cupcake which was good. It had chocolate and coconut.

Not only did they last minute save me on forgetting my wife’s 30th birthday cake, they nailed the design I sent in. Well done Caked, y’all know what you are doing. Thank you!

This cute little bakery did a wonderful job on my daughter's birthday cupcakes. The price was perfect and the details were amazing. Delicious too.

Thank you Caked LV. This cake far exceed all of our expectations. Our grandson, his friends and their parents, we all loved it!!!

Cake exceeded my expectations, and it was delicious! Customer service was good too. I would definitely order from here again!

Needs better customer service, no greeting when you come in and weird vibe no music or happy ambience . Will not recommend.

I'm very happy with the cake I got for my daughters birthday. She got exactly what she wanted and it was delicious.

The absolute best cupcakes I’ve had in Vegas. Im from Chicago and this place has a flavor for everyone to enjoy!!!!

I have a cupcakes addiction and by far this place seem to do the fix for me. The cupcakes are moist and delicious.

Great cupcakes and great cakes . Staff was very friendly and helpful! A must try! …

Wow the cakes here are beautiful and tasty. My favorite are the cupcakes.

Beautifully made vegan cookies. They were even better than I expected

Delicious cupcakes. Got the 12 pack and it did not disappoint.