Complete clowns. No parking. They sent 2 emails to come pick up a backorder. When I go there after 20 mins in queue the girl scans the order and makes me wait 30 mins. When I enquire about the order they say oh it was an error. Book is still on back order. Unprofessionsl company with clueless staff.

Campion were under such pressure on the last Friday before the new school year. I queued with many frustrated people (who had only themselves to blame for leaving book ordering to the last day). The staff were so pleasant under pressure and really well organised. No complaints from me!

Service is quick but not during the Jan rush. They need more staff to handle the crazy tines. Wait could br upto half hour. Some books are not stocked (tare ones) and never arrive. Otherwise the important popular ones always stocked and can be retitled if no longer needed by mid Feb.

Ordered on Oct 18th - received 3 books 23rd January. MISSING 3 text books, safety glasses and locker combination lock. No email about missing items. Called and was told best bet was to attend my local store and collect missing items. Wouldn't use again if I have choice.

Great website to order from and always pleasant in store. Other than extortion prices for consumable items which covers kick backs to schools, I would suggest saving $$ using office works for these items. Other than that, Campion have always been 1st class.

Thomaston Campion store has very friendly, helpful and knowledgeable staff who efficiently assist with your child's requirements for the next coming school year. It's my second year purchasing high school needs and it is not too far to get to either.

I had a great and efficient experience at the Thomastown branch. I was only there to get an extra book I couldn’t order online and it only took about 5 minutes. The staff were also really helpful and knowledgeable about ordering for another

I went to this bookstore on Dec 15 2023 and thought I would beat the rush. I ordered just the digital pack. Turns out they have charged me for the bundle. School started and still no digital items, nor did I even realise I paid for the hard

Ordered my son's books in november last year, campion had told post office not to send order till 25th January so then post office lost my order worth $500 then, they said will be another 2 weeks to arrive by mail, didn't trust them so went

Usually I order my books to be delivered, but having a year 12 student I needed books over the holidays. I went in booklist on phone and was met by parents with physical lists and I was like oh no shouldn’t have worried because these

Ordered a week ago. Was told 1-2 business days and will receive text to pick up order. Im still waiting.... have tried calling for the last 2 days. No one answers the phone. I work during their opening hours and need to know when my order

Straight in and out this morning to get my childs school books for the year. So much better than last year when we waited for almost 2 hours in a line in the hot sun. My advice would be to go early. Staff were polite and helpful . I took

The service of the staff was fine, once i finally got there, they are just doing what they can. My issue is with the organisation in general. They have a monopoly on book sales which is incredibly frustrating, yet the customer support is

Refuse to allow you to order across two booklists without incurring double delivery fees. When you have a student who is studying across two year levels this is ridiculous and is a total scam so they can make more money from the $7.95

It has been 7 days since I ordered and they said that you should get an email within 3 days but still haven’t gotten one. My son is going to school in 3 days but still have not gotten my books. This has been a very bad experience.

Hard to get anyone picking up the hotline when you call. But when I got through they were helpful. I went to the branch to purchase the books and service was quick and staff were friendly and helpful. Overall good experience.

This was the first time I have purchased in-store, I usually just place the online order and pick up the lot from Rosehill High come January. It was great to actually go in and complete the order in person. The staff were

This is my first time dealing with this company for school books. Today I have called over 5 times and keep getting hung up on. Haven't had a call too say if the books are ready to be picked up. Atlas was better

Absolute rubbish service. Make you wait an hour for a book on back order. Sent two emails to say the order is ready to be picked up. We were told at the time of purchase once you receive the email you just come

1) Package was delivered incomplete with no message as to when the missing items will be delivered 2) Website for parents is useless as it indicates package was shipped but does

First time shopping with them as my child entered high school. Staff absolutely wonderful helped me all the through from start to finish till I got all my order picked up.

Waited in line for over an hour just to find out that half of the book that I wanted aren't available. Need more locations and staff

Worst and inefficient customer service. Hundreds of people queuing outside and only two sales persons working on the

First time dealing with them. I have to say this is the worst online purchase experience I have had so far.

Avoid going at busy times and she'll be alright mate! Staff are good but sometimes under a bit of pressure

Purchased from the store, order was picked up by staff very quickly. Excellent customer service.

So easy. Popped in and had my daughter’s books writhing 15 mins. The system made that easy

Very helpful and quick at finding all the books needed for schooling! :)

Very friendly staff who dealt with my order quickly and efficiently.

Staff are very rude miserable like damn learn some manners