Terrible post office. After taking my exact piece of mail, Ian quoted me a rate, a rate in which I passed on to multiple customers to make payment. when I went back to actually send them out, Ruben said it was going to cost more than twice the original quote, and was going as a completely different service. This was all as he was rushing and badgering me asking me who gave me the quote, his attention was not even with me as he just left in the middle of the conversation because he had customers waiting at the unattended variety store counter. I left and went to a competent office in a shoppers, who sent it with a third service for only double the original quote from the other office. It was a convenient place, but horrible service.

Wow. The people that work here have no clue what they are doing. The line is a minimum of 20 minutes at any given time (if you get lucky) and the person at the desk is slow, chatty and has no respect for people or their parcels. Do NOT come here unless it’s a last resort. I have had to endure this multiple times over the years and wish they would hire someone who is at least out of high school and have multiple staff working during the holidays. Had a package rerouted to this location and had to come in 3 times before I could get it. Ridiculous to say the least. Over an hour waiting in line plus an hour on the phone when it was there the entire time.

The two ladies working there were uninformative, unhelpful and downright rude. Specifically asked and double checked about tracking options, filled out the forms and paid - only to find out that tracking was not included! When I went back and asked about it they did not apologize, were rude, argumentative and raising their voice, which was very unprofessional and uncalled for. Rude, slow, and inefficient service. Maybe the guy working there is better but every time I come in it's the same rude, disdainful faces. Really baffled as to why should professional staff act this way.

The site says the post office closes at 5 on Sunday so I trusted that and made the trip down there. They started cutting people off 15mim prior however. The line was short enough that I probably still could've mailed my package before 5. They had two people just standing there to reject incoming customers. Makes no sense. One could've been helping behind the counter. If you say you're open till a certain time, then accept customers till that time!

Such an awful customer service (Solace). I asked the delivery time for an small envelope and the answer was "it takes what it takes..." I found that very rude because I have been in other Canada Post locations and they have provided an approximate delivery time. Also, the price I got charged for a very small envelope 30gr with to the USA was shocking ($13)! When did the prices go up that much for mailing a small thing?!?

As others mentioned, Shane is always friendly, respectful, and hardworking. Others may come off as rude, but honestly it's mostly frustration because people don't come prepared. Biggest issue is this Canada post is often understaffed, with just 1 person working at peak times. It has gotten better over the last couple of months, but this is an issue that's been happening for years. Overall, still love coming here.

Visited on a sunday afternoon and actually had a really great customer experience. There were no other customers at the time and the one staff member guided me through all the options available to me after listening to my needs. Also much cheaper to buy envelopes and stamps from the location in person than ordering online. Located inside the shopper's drug mart.

I thought it was the worst serviced store I've ever been to in Canada Post. In particular, a woman named Sylvia is always in a bad mood, and when I ask various questions, she bullishly replies that I can't do the service. I thought it was better to stop the attitude of making a fool of the other person. Shame on you.

Horrible services, leaves only one new girl with bunch of customers at the peak time who’s doing her job extremely slow, then she kicked out about 5 or 6 customers who have been already lining up for about 30 mins because it was 9 pm. Even worse, she blames us came up too late and effected her off time. What a joke!

Today is July 4th and I got an email saying that my package has been returned even though the final notice email said I had until July 8th. I’m currently on vacation in Europe and don’t have a Canadian sim to call or do anything about it. My roommate went to try and get it today and the lady was very rude to her.

Honestly the worst post office ever. Got there at 8:40 and the clerk only said they were about to close, but did not say he would stop serving everyone at 9. there were at least 5 people before me, and the clerk just stopped serving us. Absolutely ridiculous and extremely understaffed.

The rudest person (Solace) works here and literally tries arguing with you with no valid reason to. I could already tell she was in a bad mood just from simply asking me what my name is. The entire time felt like she was taking out whatever problems she had on me.

This post office is chronically under staffed. There are two registers but only 1 person working at any given time. Always a line up. During Christmas wait is a good 45 mins. Please train more of your staff to work as back up in the post office when it gets busy.

Shoutout to Shane for being such a friendly, helpful, and efficient person! After arriving to pick up a package, with maybe 8 people ahead of me I was attended to faster than I have been at any other Canada post centre, and the service received was great!!

Best Canada Post office I've been to. Shane is my favourite employee who is always happy to help and give the best service. I go to this location on a weekly basis to drop off packages for our customers and have never had a bad experience.

Had a mistake on my end w the address but caught it after hours. The post office employees were so kind and diligent! Went above and beyond. They spent an additional 20 min on the phone w their boss trying to help me resolve it. Ty both!

I’ve always had great experience at this Canada post office. They are quick, nice and respectful. I would like to thank “Samantha” who works here. She always treats the costumers including me, very nicely and professionally.

Came here at 8:40 , wait in line, the staff is super slow and took 20 minute to mail stuff out for the person in front, and told rest of us he is closed ? We waited in line way before 9pm ... so unreasonable ...

I don't usually write reviews, but I had to because Shane that works here is always very friendly and helpful every time I visit. Thanks to him, shipping was always very quick and efficient for me.

Everyone at that place seemed to be a complete see you next Tuesday. Personalities of wet mops, did not have a good time with them at all. Glad I was able to ship my package after three attempts.

Been going there for a few months now and I always have a great experience. Staff are welcoming and super friendly. Very quick and efficient and never had any issues unlike other CP spots. 5 ⭐️

I come here often to return Amazon packages, and the older guy who’s always there in the evening is consistently always great and is more than happy to help. Great customer service.

It would be helpful if they told people the office has permanently closed and moved to the Shopper's Drug Mart at Queen's Quay and Spadina.

We recieved a very pleasant service from Shane every single time. I wish to have more people like him in all customer service positions.

Here most days for my online business. Staff always friendly and efficient, always a smile.

Shane is the best. He makes this post office a pleasant place to visit every time.

the workers are miserable, rude and uncommunicative at this post office …

Never thought I’d leave a review for a Canada Post office... Shane is awesome!

The lady went far and beyond to help and gave cheapest solution. Thank you

Terrible service. Avoid it at all costs.