I haven’t been in a CaptN D’s since I was a child and had been meaning to visit this location for quite sometime. My son has recently been hankering for a Shrimp Plate, so I gave it a go this Friday afternoon!! As expected, all out Busy as can be expected, however that was of no consequence and the juice was in fact worth the squeeze! This restaurant should be commended for exceptional customer service and phenomenal food! Justus is the only name on the receipt. The young woman who greeted me works very well under pressure and welcomed me as promptly as would be possible in that situation. ( line around the building and 5 on deck at counter) She took my order and was very attentive as I read my rather larger list off, repeating to confirm my order! All the while, friendly and cool as a cucumber even with the trail of frenzied partially starving guest following. As this is happening I see every one there is hustling, I mean really moving, and all in sync. It was a ballet, live and in person. The teamwork i witnessed made me envious of my own retail store. Needless to say the food was phenomenal, order 100% correct, and certainly worth the wait! I appreciate the dinner Capt Ds and will be back!
Service
Take out
Meal type
Dinner
Price per person
$10–20

I absolutely love the Captain D’s located at 5640 University Blvd W Jacksonville, Fl 32216. The food is always hot and delicious and the employees are professional and kind. This all stems from the leadership that they are witnessing and following from their management. One in particular is Rich, he shows a “Wow Factor” in his Leadership Skills and Customer Service Skills. I ordered a lot so not to hold up the line they asked me to park and they would bring my food out, Rich didn’t send one of his employees he actually brought my food to me hisself. When he brought my food I asked for my drink to be replaced, Rich didn’t frown or give me a look he said yes ma’am and went and got me another drink. I advised him that I thought he was a great manager and that I appreciated his superior service. This is the only Captain D’s I will go to, thank you Rich!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Butterfly Shrimp, Fish and Shrimp, Corn on the Cob, Fried Shrimp, French Fries, Rolls, Fish, Hush Puppies, Deluxe Seafood Platter, Seafood

Arrived a little after lunch time, so not much of a crowd. Got a new guy at the register , couldn’t tell if he had a attitude or if he was just nervous at being new. Ordered my food and sat down, the wait seemed a little long to be the only person that ordered, but that was fine. The two issues I had were the size of the fish on my meal with hardly any fries. It looked like kids portions, I’m fine with paying a little more to get a few more fries on my plate, and a few decent size pieces of fish. But the best part was watching the manager argue with a lady over giving her a order of fries that the kitchen messed up on. I guess the fries or gold at this establishment, that’s why I only had like 8 with my order, and the manager was not going to give the lady hers. It’s a sad day when the manager has people looking at him argue with a guest over some fries...

Sorry sorry service! This was a Tues between 8pm ans 8:15 pm. Long wait at drive thru speaker, then we were asked to pull forward so they could take care of others behind us and AGAIN had to wait for food. Why did they not pull the people in front of us forward? Ordered fried tilapia with potato and cole slaw ans ordered EXTRA hush puppies. We got 2 hush puppies! That is what always comes with a meal. No extra as we ordered and paid for. No appology for having to wait. Also no inside customers so why long wait? Its like they never dropped our order Lastly cashier, could not understand a word she said because she talked so fast and in black speak. They should learn to speak CLEARLY not some slang mumbo jumbo when dealing with the public. Also no sorry for wait or thank you for coming. Sorry sorry service

This is suppose to be my BIG FISH SANDWICH!! went through drive thru after work, university location. visited the dining room the day before, same meal was great very nice lady opened container to show me what I was getting!!decided to return the next day after work before going home. I live a great distance away, when I got home I opened and I wasn't pleased!! Called number on ticket many times, no one answered, constant Busy signal, tried to call area manager listed on ticket who by the way never returned my call. But that's ok. Fish was too hard, appeared to have burn areas.. certainly not the best I know Captain D is capable of. I try to be fair and honest with every review, and since no one bothered to return my calls, this is it. And No! I didn't eat it. was mad and DISAPPOINTED.

This establishment had a rocky course coming out of the pandemic. I would stop in for lunch, only to find it closed, or just the drive-thru operating. I know they were experiencing major staffing issues. But here in 2023, things have greatly improved. It seems they have some stability in the workforce. The staff there are efficient and polite. The food, is on point. I especially enjoy the new spicy battered fish. I know longer have to smother their regular fish in hot sauce. All in all, a great meal, that is healthy as well.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Seafood

Captain D at University Blvd, Jacksonville, fl. see attached picture, the thing they called breaded shrimp does not look anything like breaded shrimp, more like fried okra, much different from their advertised picture (see on top of screen) the flour were white and un-cooked we threw them away. we went with our welcome gift, a fish and fries free from captain D. we called and was told you just have to show on your mobile phone, that's simple. in reality, the shop said, "we cant do that. you may want to try some other store". these captain D does not honor captain D welcome gift. what? Really, really?
Service
Take out
Meal type
Lunch
Price per person
$1–10

Food was decent but the representative running the drive through was very rude and short with us! Rushed us to order even though I explained we needed a minute. I asked for extra sauces and the response I got was I will give you what I have! When I got the food to the hospital for my brother who just had surgery and hadn't eaten in 2 days there wasn't enough cocktail sauce at all. 4 meals and she gave us 2 sauces. We order 4 drinks and she gave us 3 and said qr didn't order the 4th. Myself and my partner at the time were so frustrated we just wanted to leave and would have left the whole order if it wasn't a special request from my brother who just had surgery! Terrible

My wife and I went to this location (University Blvd) Saturday night. We walked into an altercation between a customer and a woman behind the counter. The woman was screaming at the top of her volume level. Evidently the customer was demanding a better level of service and quality in his meal, and the black woman behind the counter was not about to honor it. As the tension escalated, the woman became more animated and furious. At this point my wife and decided to leave before something really bad happened. Can'y comment on the food, because we didn't get any. But, I will say the situation scared the heck out of my wife, and I was concerned for our safety.

The workers would not come to the intercom. It said they were open. It was only 8:30 pm sunday. The workers were standing around outside on their phones. Sitting in their cars. The lady that was there before me was treated very Badly. They asked her to wait a minute. She waited at the intercom for ten minutes and they never came back to her. So she went to the window. They would not come to the and they would not serve her. So she went inside and they still would not serve her. Then they were taken pics of her license plate. They did the same to me. I would not eat here. The problem was the employees are 13 percent of the population.

The counter person had no hair net or the cook. The food was cold, and the location was horrible . No real parking . Service is lousy, waited 15 minutes for my food.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Fried Okra, Corn on the Cob, Giant Fish Sandwich, French Fries, Mozzarella Sticks, Rolls, White Fish, Fish, Coleslaw and Broccoli and Hush Puppies
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot
Parking
Limited

This place was terrible there was no organization in this place we waited a half an hour to get our food and then when we finally got our food they had forgotten part of our order other people have been there waiting a long time for their food as well people were waiting in line there was only one person taking orders out the counter but she was busy trying to get some food out of the window and take it to customers tables well another girl was doing drive through there was one cook in the kitchen cooking and the other cook was outside smoking definitely would not go back here

so i was strollin along and saw captain D’s, the name woke my little guy up so i went on in. I’m a big lobster guy mostly from sponge bob and I hate red things so the lobster needed to die. I got the lobster roll and walked out, while i was riding my bike I heard something from my bag. I open my bag to see a fish a live fish was in my bag. I was so upset but i couldn’t go back because my little legs where feeling like jelly. the fish jumped out the bag and ran away. I’m so disappointed in you guys and might cry because the fish bite me and hit me in the knee. I HATE IT HERE

LOVE the fried fish and hushpuppies! Coleslaw pretty good too. Prices are reasonable, service is pretty quick for this type of restaurant and I wish their tartar sauce was bottled because I would buy it and take it home!!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Fish and Shrimp, Giant Fish Sandwich, Hush Puppies, Catfish, Butterfly
Parking space
Plenty of parking
Parking options
Free parking lot

Arrived about noon for lunch. There was a line which was to be expected but there was only 1 register open. After ordering, we made our way to dining room where we had to clean a table because they were all dirty. The food arrived — the fish looked good, the meal looked good but the side salad was a bit brown and sad and we had to ask for salad dressing. The tartar sauce was empty and several people asked for it to be refilled. Not enough employees to deal with the small lunch crowd. #VickieTravelz

Food was really good. The staff was very courteous, the manager I assume was extremely attentive and spoke to almost everyone in the restaurant while cleaning tables and picking up things. She deserves a raise and recognition for how good her staff is, that kind of courtesy starts at the manager and is exemplified by the staff.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: No
Curbside pickup: No

The food was fresh and delicious and the staff was so sweet. It was raining really hard and one of the staff took a big umbrella they had in the back of the store and used it to get the elderly couple to their car without them getting soaking wet from the rain.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Fried Okra, Fish, Hush Puppies, Catfish, Coleslaw and Broccoli and Hush Puppies

This is been the absolute best food chain of seafood restaurant I have ever done that when I was a child I would definitely love this place every other occasion I've one day when I have kids I would introduce them to this place can I one day have a husband of my own and introduce them to this place and I have enjoyed the best-ever hush puppies and all the other foods are so good I would crave them and i would love to sincerely say thank you
Food: 5
Service: 5
Atmosphere: 5

Wonderful staff, pleasant friendly. Happy Best service and food from this Captain D's These people know what customer service means. I will not get food from the others because it is no comparison to what we've gotten here next to University Christan school. 103rd and Normandy need to take lessons from them.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fish and Shrimp

One of my favorite fast food place is NO LONGER WHAT IT ONCE WAS. The prices have gotten so high, the portions have gotten smaller. The fish is like fish sticks and chicken is like chicken fingers...no planks anymore! Who made this poor marketing decision? Couple that with the usual unprofessional and lackluster staff that can't ever seem to get an order right. And dont get me started on the sides. They are 2 bites and they're gone. Its sad but I may never go back ever again.

Granted this is not a 5-star restaurant but the fish is light-bettered but extra crispy. FF are good and the Cole slaw is chopped small and creamy; not too vinegary. Atmosphere leaves something to be desired but again I'm all about the food. Considering prices are increasing all the time it's a good value. The only down side is the price of iced tea. A medium is expensive. Guess it saves increasing the cost of the dinner.
Food: 5
Service: 5
Atmosphere: 3

Make sure you read the fine print on their menu. Ya, fine print at a fast (NOT) food restaurant! Everything I ordered had an upcharge. $13 was what I saw in big numbers for a Lobster, fish, and crab cake platter plus a pint of soup. Great food. But my bill was $18. Platter advertised at $9. Soup $3.50. Turns out large soup $6.50 and my two included sides added $1.50 as premium sides. Then they got the order wrong so took 25 minutes. Again tasty but expensive and very slow!

The food was packaged badly this trip and the fries and okra were not cooked long enough... the batter dipped fish and shrimp was still on point and the sides were good. We had a lot of hush puppies so I'll make a side with those today. JMTs but when you pay for food out, it's expensive, you're expecting a level of consistency. Although the guy working the window was nice and courteous, at the end, I just felt like I should have just cooked at home and saved the money...

My wife and I stop about weekly. The staff is always pleasant and quick. The food is always great. Edit: stopped by today for lunch. Pretty disappointed. I have several complaints about today's meal. Firstly the portions are all smaller than last week's. The breading is different and quite bland. Lastly the fish today was grainy, almost like a formed and fried paste not flakey like a fish fillet should be. The wife and I will be rethinking coming here for a meal.

Very pleasant staff, and a great place to get a satisfying and healthy meal.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fish and Shrimp, Corn on the Cob, Giant Fish Sandwich, Rolls, White Fish, Coleslaw and Broccoli and Hush Puppies, Deluxe Seafood Platter, Seafood
Parking space
Plenty of parking
Parking options
Free parking lot

This seafood reminded me of Long John Silver's we have back home in San Antonio, Texas and this is my first time in Florida and ordering from Captain D’s When I received my food it was cold but then again I ordered through DoorDash so I’m sure about the time the food came to me it got cold but overall it was delicious
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Features
Dine in: No
Takeout: Yes
Delivery: Yes

This is a solid option for fast food seafood. The fish matches well with the tarter sauce, and the shrimp is decent. However, I was not as impressed with the fries and hushpuppies. Staff was friendly.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Seafood
Parking space
Plenty of parking
Parking options
Free parking lot

Got there about 5:30 Nobody there looks like a ghost town. So i'm thinking at dinner rush nobody here. But I took a chance and ordered anyhow.. Food was amazing.. Hot fresh.. The people were so nice.. Thank you, captain d's and the crew at the University store, I'll be back.
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hush Puppies, Seafood

Great value. Quality depends upon which staff is working. After 5 visits within three weeks, I'd say this particular Captain D's is fairly decent. More pleasant trips than non pleasant.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Parking
Depending on the time of day turning left into here can be a challenge. Plenty of parking otherwise.
Kid-friendliness
They have a small kids menu.

Lack of customer friendly service even though the rep was friendly, the food was so so. Make serving size smaller and charge more customers neversee this yeah right charge almost $2 for an alarm carte piece of fish or chicken and it doesn't weigh even 2 ounces and it is not bigger than your pinky finger. Look at more ways to rip off your customers.
Service
Take out
Meal type
Dinner
Price per person
$10–20

Purchased 10 pc family meal and 3 6-pc butterfly shrimp. The whole thing was terrible. The fish was cold and rubbery the shrimp cold and hard The fries were cold hush puppies overcooked c and cold. The only thing decent was the Cole slaw. That was a lot of money to pay for inedible food. It must have been sitting there an hour before they packed it for us. Very disappointing. Was really looking forward to a good fish meal

It was 10 minutes before closing. The service was poor and my order was messed up. I had to pull off and find out they were out of hush puppies and returned and was given something else but never informed earlier. You can tell their desire to leave outweighed their desire for customer service. I guess when you're in the mood for Captain D's you're willing to go even though most of them have poor customer service.

We had coupons and they have nice portions. We had fish and chips. The fish was warm and I asked them to add some of the crunchy nattered and they did. Their hush puppies as great. And it was very not very expensive. We added a side of shrimps for an extra 2 dollar. The shrimps were not worth it they were tiny!! The corn on the cob was great with lots of butter and it was hot. The cole slaw was very good!!

I initially went to Checkers up the road and received HORRIBLE SERVICE AND GREASY NASTY FOOD. I politely asked for my money back and came to Captain D's to received THE BEST CUSTOMER SERVICE AND FRESHLY COOKED FOOD!!!! The Woman in the drive thru was thoroughly and extremely professional and very politely. This will be my FIRST next time!!
Food: 5
Service: 5
Atmosphere: 5

I love the clam strips devil crabs and French Fry's I wish there was one on this side of town we used to stop at least twice a week on our way home from cancer treatments for my husband now that that's finished we'll go on that side of town that much be nice if there was one on North University the girls there are always friendly and they give great service and the food is hot when you get it

This location was MUCH BETTER than the location on 103rd!!!!! I went to the 103rd one and had to wait 45mins on my food!!!! This time at the University one I waited 10mins!!!! (Which is AMAZING!!! I mean the food has to COOK and there's other in front of me and in drive thru!!!) The girl working the counter was SUPER FRIENDLY and AMAZING! So all in all THIS was a GREAT experience this time!!!

Although the cashier was pleasant, the wait in the drive thru was too long. I waited in line to order approximately 10 minutes with additional 10 minute wait after I ordered. Included in my order but not pictured was a medium Arnold Palmer, what I got instead was a medium watered down version of an Arnold Palmer- it was awful to say the least. This visit was a waste of time and money.

Love that Captain D's. Do not make the mistake of thinking this is a chicken joint. Even if you're not big on fish, if given a chance to sample the fish and chicken you will choose the fish. The sides are the shiznit. One complete dinner fish and 3 sides for $5-ish is a great deal. For a change of pace in fast food Captain D's has it goin'on with a solid meal for a competitive price.

Wanted to eat some fish. So, I decided to eat some inexpensive meal and eat some fish and shrimp. I had fried fish, Cajun shrimp and fried green tomatoes. To my surprise, fish tastes a lot better than some high dollar menues. Although, it is a fast food joint, the food took 20 minutes to come out. Young boys are cooking and have no feeling of time. Service is okay but very slow.

Extremely rude staff, heard our order incorrectly multiple times and insisted that what she heard us say was correct and that we were wrong. After correcting her AGAIN, she yelled back into the kitchen saying that we "Wanna add on another fish sandwich combo" rolled her eyes and gave us dirty looks despite us being cordial and polite despite her incompetence. We won't be back.

About the only fast food joint still worthwhile. Huge respect for the franchise owner for paying for great employees. Every experience is perfect. Thanks. Everyone from the high school aged cashier to the shift manager. They all give fantastic service and the food is always consistent for the price as well.
Food: 5
Service: 5
Atmosphere: 5

Fast counter service. Food was delivered fast and hot to our table in the dining room.
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
French Fries, Fish, Hush Puppies, Coleslaw and Broccoli and Hush Puppies
Parking space
Plenty of parking
Parking options
Free parking lot

Hadn't been to a Captain D's in maybe 20 years, and this location really brought it back in a good way. The fish and the fries were both fresh and crispy as were the hush puppies. The service was prompt and friendly and I didn't have to wait long for my food in the drive-thru. Thanks y'all!
Service
Take out
Meal type
Dinner
Price per person
$1–10

Great food as always good service...... But....... Employees walk an mop around trash without picking it up?!? ...... Come on now..... Update today (05/01/2022) drive trough service was excellent and fast, great food also
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 4
Atmosphere: 5

I ordered the seafood supreme platter, I opened it up and the food had weird white stuff all over it and it looked pretty disgusting to be honest. The food was super cold but I ate it because my tummy was hungry. The only reason I give it a 2 is because of the big fat women in the front. She treated me with respect and I gave her my big pot in fortnite.

Went here a few days after surgery & it was the best seafood I’ve had in years! The staff is remarkable, very kind & hospitable. They’ve suffered a lot from Covid lockdown & were just so happy to have people in their dining room. I’d eat here everyday if I could. Blessings to all these employees who work the front lines everyday w/a smile on their face.

Haven't had Captain Ds in years as there are none in my area but we decided to let grubhub bring it to our hotel in Jax. We loved it so much the fish filet were so crispy and cooked perfectly and the delicious deviled crabs..mmm.The mac and cheese is very creamy and yummy.The hushpuppies were so flavorful. This restaurant truly is deserving of 5 stars.

I dont understand why the bread for my fish sandwich was submerged in oil. It was dripping oil. Like they dunked it in oil then put it on the grill to toast it then made the fish sandwich. I should have taken a picture. I ate the fish. Threw away the bread. I was almost home by the time I took a look at it. Submerged in oil. The shrimp was great tho.

It took 15 minutes to get us part of our food. When one employee told the cook that we were waiting, the loud answer was "too bad." The cook continued with "I don't care." We didn't get hush puppies or our okra. The chicken was over cooked. They want u'r money here food and service is not their priority. Also, don't use the bathrooms, it's bad.

The food is always hot and yummy at this location. I always get the 3 piece batteries fish meal with double okra! My family normally gets the same or gets the catfish 2 piece meal.or fish sandwich. I recommend any of those items. Only thing I would change is sometimes the staff looks like they hate their life. But hopefully they dont lol.

my boyfriend and I dinned in we r from fort pierce and i say we had the best service from Lakoria she was great with us making sure we had great our food on time and condiments she was on top of every one else order at the window taking them food she even cleaned the restroom real quick .... Thank you girl your gona go far in the future!

The food there was subpar at the best.They have changed fish now it's not cod or pollock no it's swali.It tastes horrible the shrimp was cold in the center.the stuffed crabs were cold also will not have food from that restaurant again.The staff was friendly
Service
Take out
Meal type
Dinner
Price per person
$1–10

The food was great. Outstanding customer service. Drive thru was a little slow but that is to be expected during rush dinner time (5:30pm).
Service
Take out
Meal type
Dinner
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: Not sure

The worse experience ever! The lady in the drive thru kept messing up our order then, when we asked for sauces instead of looking she just replies with yeah I don't think we have any !! She didn't even look for it or anything. Such rude employees! To top it off our food wasn't even cooked correctly and was still cold.

Redicious! I bought the catfish feast, and got 3 small stripes of fish. I bought the extra shrimp, and they were greasy. The Asian manager did not seem to care that I was dissatisfied. Just wanted to make sure I gave all the food back to throw away before doing my refund. She did not even apologize. Lousy service!!!

First visit was alright during the day. My second visit was with the night crew. The Asian guy swept and mopped the floor before serving my food I had to ask him to wash his hands. I called the area manager while sitting in the drive thru. I would only visit during the day where the customer service is amazing!

The service was terrible. The drive thru was lined up. Inside, people setting and waiting For their food. Lots of mad people yelling at the Two young ladies working the Counter. The only reason my son, and I stayed, Was because I really wanted some Fish. Waited 35 minutes for our cold food. Very disappointed

I ordered a grilled item because I am allergic to wheat. I asked them to leave off the bread and hush puppies. Not only did they fail to do so, but instead of remaking the order, they took off the bread and hush puppies and handed back the rest of ths food which had now come into contact with the allergens.

My dad and his 2 friends came up dining room was closed,she said in drive thru said she could only take 2 peoples order,there were 3 and she made them leave. WTHeck they drove all the way from Saint Augustine for your food. They politely left and ate at Olive Garden. This is no way to treat our seniors!

Latrina was a good CSR. Polite, courteous, and mostly efficient. She got my sauce wrong for my chicken but every thing else was correct. Chicken, corn, hushpuppies, and Jalapeno poppers were delicious. Sweet tea was really good. My wife was disappointed in the fish and okra but enjoyed the mac & cheese.

Captain D's University Blvd West L9catipn gets 5 stars. Service and Food. Try the Spicy version of the Fish, it's delish, with a nice heat!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fish

Always love the Captain. I'm not a seafood person but I love the hushpuppies, fried white fish, drinks, shrimp, sides and everything else on the menu. Nice dining room, staff quickly bring orders to the table. Always nice customers there, and they offer senior discounted meals.
Service
Dine in

Went in to pick up an order that was made online. I wasn't acknowledged at all. It took them 20 minutes to get the order ready. I only saw two people up front both seemed to be under the age of 18. The female seemed to be trying to handle the drive thru and front register and wasn't able to keep up.

slow slow slow 25 minutes for a family meal deal. i could have caught my own and deep fried by then. 3 cars in drive thru not moving so went in to carryout. not any better. i appreciate cooking when I come theory but take it shouldn't be this slow, if I wasnted to wait could have cooked at home.

The restaurant looked old, but the food tasted good! Only "dis" on the food is that the shrimp were tiny!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 3
Atmosphere: 3
Recommended dishes
Hush Puppies, White Fish Meal

Great little place. Clean. Food was fresh. Employees were pleasant. Ready access and close to Memorial Hospital.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hush Puppies, Seafood

Fish was fresh and hot. We ate in so I felt like the side portions were smaller than if we had gotten it to go but it was still enough. I would've been upset about my drink though had we not eaten in. The cup was full of ice, barely any soda I rectified this with a refill on the way out!

As the food was great they did mess our order up, but we are all human and we just ate what was there instead of going in and making them redo it. The food was great even though it wasn’t what I ordered lol.
Service
Take out
Meal type
Dinner
Price per person
$10–20

Be prepared to wait. Every single time I order from this locations drive through, I am told to pull up in the parking lot to wait. Every single time....
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 2
Atmosphere: 3

Excessively long wait for our order, considering the restaurant was desserted. Food was okay. Portions were minuscule. For amount we spent, could have gone elsewhere for more generous servings. This location was once our "go to" Captain D's...maybe management has since changed.

The day we went there, as we got out of the car there was a bad smell. They said it was coming from the seafood place next door.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 2
Atmosphere: 2

Dominique the manager was extremely courteous and professional. Thank you for the great customer service and getting my food hot and fresh. P.S. I noticed the cleanliness too
Service
Take out
Meal type
Dinner
Price per person
$20–30

one thing the fish was way overcooked, and I may have gotten maybe 10 french fries with my order. and of course my order was to go and I didn't check it. So I don't know! Could that be my fault for expecting someone to do their job correctly. …

Good food as far as fast food seafood goes. Price isn't bad but for a few dollars more you can find some pretty good local seafood places. However, not a bad option if you're looking for a quick lunch that isn't your typical burger or chicken chain.

I despise going to drive thru n being told wait in parking lot for yr order. This time it took them 10 mins. Everything was in there and food was ok. Ugh I'll return but still not too thrilled
Food: 3
Service: 2
Atmosphere: 3

Ordered off grubhub. As soon as the driver got there the store canceled the order because they were "closed", it had already been accepted by then 30 mins before hand.
Service
Delivery
Meal type
Dinner
Price per person
$30–50

My food was not too edible today. I ordered on line and my son picked it up. My 2 stuffed crabs were burnt and hard plus I ordered hushpuppies with both orders and got a breadstick. Next time I'll come in and look at it before I leave the store.

Salty and soggy food all around with little to no flavor. We were only given one helping of cole slaw when it was a family dinner for four we ordered and the slaw had fish batter leavings on top. Definitely not the quality of previous years.

Cashier at drive through was rude and very unprofessional, waited 18 minutes from the time I paid until I got my food, after 15 minutes I asked the cashier how much longer and all she said was I don't know, after finally getting my food and

The service at the counter today was awesome. The lady helping me was so friendly and already had napkins and utensils in the bag without me having to ask (which is more than most fast food places). The food was hot, fresh, and tasty too!

Just opened up needed a 10 peace for my crew. The manager lady at drive threw took care of it in a quick efficient manner. Was very impressed. Have had several problems in the past do to time frame issues. I will definitely be coming back

Great value for fried fish! My order of 20 pieces was ready by the time I pulled up to the window for pickup. Professional service and super fast. Thank you!
Service
Take out
Meal type
Lunch
Price per person
$1–10

Greasy, lukewarm, poor quality. Slooooooow service. Ghetto staff that can hardly put together a complete sentence, much less a correct order. It's a guarantee that something will be wrong with your food. If your name is Laqueesha or

We had a very large order the cashier was very patient with me and repeated the order back to me extremely professional the reciet states her name is jerri. Order 0187 02272021 2118 hrs feel free to contact me. I loved the service.

Stopped in for a quick dinner in the midst of prepping for hurricane Irma and the ladies at the window were friendly and got my order correct! Came out quick, hot and fresh. Thanks for the service in a time of chaos! Will be back !

Wait times at this location are ridiculously lengthy. I visit frequently due to the limited locations in the area. Never any issues with my orders but i would definitely suggest you set aside 30-45 minutes if you decide to stop by.

I don't know how the food tasted. I waited 58 minutes, 2 cars ahead of me, when I drove off. What took so long I don't know. The inside had 3 people in line when I pulled up. Eight cars ahead of me when I got in drive through line.

My mother ordered the double shrimp meal instead the person taking the order put her as having the shrimp and fish meal. Our food was luke warm and my mother's fries were like icicles. We have received far better service before.

Captain D's is a favorite of ours! Since the pandemic, takes a little longer to get your food, however.. It's always tasty and the employees are always kind and happy to help. The jalapeno poppers are a "must order" everytime.

Usually the food is very good. Today was not the case. The fish either was not done or was sitting out to long. The fries were not hot and the poppers were cold. Waiting for 10 minutes for a to go order, I excepted much more.

Now this place is Outstanding. I love there food. Nice prices. People that work there are very friendly. Sitting area to eat your food is very clean. I do recommend this place to anyone. Please give them a try. . …

Very good.My son got the catfish. They double dozen shrimp were not fried too long or so hard you can't eat them. Everything was perfect.
Service
Dine in
Meal type
Dinner
Price per person
$1–10

I was the only one in line so they didn't pull me over which was fine..food was fresh..i had a big order and everything was correct..my top 5 fav fast food so I'm real picky bout my D's lol..good job n good staff

Got the cat fish dipper sandwich, came out ice cold. The dippers had the consistency & taste of clam strips. Should have sent back, didn't because would have been a whole thing. Floor in dinning area was filthy

The staff was overwhelmed With the volume of business they were experiencing. I drove about 15 miles. Don't think I'll go back (although I have enjoyed it in the pass ) but the food quality was very bad

There was a young man working the drive through and bringing out the orders and he was incredible! So professional and kind! Food was so fresh and tasted amazing! Loved the experience and yummies!

Halfway decent and clean. The employees when I went seemed pretty neat ce but were Young kids ...very respectable for the most part. Food was hot and for the most part ok, but that ain't a potato

Food was very fresh and they weren't too busy however, the lady, who was working the window, was letting her bad day show with a bad attitude. Service is important to me, even if it is fast food.

Our meal came on reusable plates, and they had metal forks. Now if we can get locally sourced organic produce and a salad with many types of raw veggies, then I'll really enjoy this place again!

Service is usually slow at all times but the food is always hot, fresh and accurate. Corn on the cob is delightful and try the D's sauce. Also they have the best honey mustard I've ever tasted.