This place is absolutely horrible. They sold my boyfriend a car and couldn’t produce the inspection report and from the second he drove it off the lot he was riddled with issues. When he reached out to inform them they couldn’t produce the inspection report and told him he had to bring it back but it would be there from 10-14 days which wasn’t possible. After a recent visit to try to trade in we were told he needed to give these shady people another 5k for a non working car to trade in. Then I asked them to buy it back. Liz told me no and that if he turned it back in it would count as a repo. They take advantage of people and don’t offer solutions for their mistakes. I have contacted an attorney and will be taking action. STAY AWAY!

They are very friendly and helpful at first but they are SCAMMERS . They took my money and my car. I put 2000 down on my car then 2 weeks later they said my monthly car not was due . I was shocked however I still gave them $500 for my monthly car note . Then another two weeks came and they asked for another $500 and when I told them i won’t pay it and that I want to talk to a manager. They remotely turn my car off and the manager won’t answer my calls. On top of that the car is having mechanical problems and they refuse to fix it Evan though i have a one month warranty . I would not I repeat DO NOT get car from here they are SCAMMERS !!!!

worst car buying experience I have ever experienced, I purchased 2016 Jeep grand Cherokee, seven days later, the transmission went out and I had to wait two weeks for an approval for a vehicle swap with out a vehicle . now on my second Jeep grand Cherokee from carfect (defect) and going through a buy back process thanks too Attorney General they stepped in and fought for my rights and got every dollar back for me and now I’m going to a certified dealer! you guys need to do your homework on these bad Business dealers that treat you poorly And put you into debt with lemons!!! Sincerely And highly recommend buying a car elsewhere !!!

Let me tell you I’ve never given a review in my whole life when i tell You this is the perfect place i have No credit and just got my license i have A full time job but still no one would work with me because of my no credit ! KARINA CALDERON ISHMAEL DYANA AND ALEJANDRA REALLY WENT TO WORK FOR ME WHEN I ONLY HAD $600 to bring and at first i was Picky and thought i missed My blessing i came back and today i walked Away with a 2015 Nissan ! I’m so grateful they worked so hard and they did everything to make sure that my needs were met they went above and beyond for me ! I love Them so much

Misleading and waste of time. They did a hard enquiry on my credit even when I was clear that I don’t want any credit check and requested them to show available cars first. The representative was adamant on doing a credit check even though I iterated that I don’t need financing. After confirming multiple times and him confirming it would be a soft check, i got the report confirming a hard check. Waste of time, with no results - the salesman was polite but had minimal knowledge about the cars and their prices. His prices kept fluctuating every time he went back and came out.

I was referred to The Auto warehouse by my cousin and drove away the same day in a vehicle that I had eyed prior to coming. They really are in tune with the customers and one in particular Susanna really made sure I was taken care of. My only complaint was my vehicle wasn't filled with gas it was a centimeter under the E. This was frustrating, overall my visit was a four out of five. Prepare for a three to four hour process. Also be prepared to drive off the lot with something that fits your budget as well as you. Thank you all for assisting me on my visit.

Amazing customer service! The rep James Lopez helped me. He was very patient with me and very helpful. He did everything possible to approve me, despite my situation. He has the answers to all my questions and was very knowledgeable! I loved the vibe in this place, everyone was cool, including the manager Mario! They helped me regardless of my unfortunate situation. They promised i was going to drive out, and i did drive out with a beautiful 2015 Nissan! Come see James and his team, they will help you get a car no matter what!!

I have no one to reach out to and nobody has gotten back to me, I bought a car from Pedro and Jay and the transmission went out a day later, They told me they can’t do anything for me but fix the car because it’s under a 30 day warranty - I got the car looked at they told me it was approved for a new trans and it would be 10-15 days it’s been 2 weeks now there telling me they will call me when the part comes in and I’m paying for a car that’s broke with no one getting back to me or nothing, I need responses immediately.

Evelyn was the best to work with for sure. She was polite and understanding and went through everything to make sure I knew what I was getting and what I would be paying for. Evelyn was awesome in giving me a few selections and making sure that my down payment covered all I needed before I left. I would recommend The Auto Warehouse to anyone who is looking for a car to finance or but. Evelyn and the team are great and working with you regardless of credit and down payment amount was a great experience for me.

At first I purchased a car and it came out defective they took care off me and even changed my car for another one the help and asistentes in the Waukegan carfect is unbelievably amazing and the person I want recommend you guys to talk to is Hernando Uribe did a amazing job helping me with every I give it a 5 star rating a amazing assistance and with there body shop a well Alex was really helpful Thank you guys in the CARFECT DEALERSHIP

From the moment I came in the staff is super attentive. But hands down sara is the best!!! She made my whole experience pleasant. She took her time to walk me through all the diffrent steps. They were able to work with my credit which was great. Everyone in this store is proffessional and overall I had a great time even though I hate shopping for anything. I recommend her and auto warehouse to anyone.

This dealership is AMAZING!!!!. When you first walk in they are very clean, the front desk greet you so welcoming. The environment is very loving. Today I sat with Veronica. She was so sweet, caring and very excited and socialable. She is a joy to be around. I love how she broke down the cost and helped me understand my finances for the car. Would definitely recommend

I got two different trucks from this place the first one broke down the third day told me to come back to pick another one that truck had no brakes pads and caused an accident with my kids in the truck I thank god there okay don’t get a car from this place the good reviews are from employees and friends and family ruin my credit and cost me $8,000 dollars

My experience here was most definitely fantastic the employees are very Nice and patient and they work with you as much as they can this is somewhere I will definitely refer and definitely recommend people to come to. My sales person was Karina Calderón she's awesome ask for her she’ll definitely have you walking off the lot extremely satisfied

Welll this people are liars they approve you alright but wants 4,000 they are scammers just to put a hard knock on your credit went there just to leave the same way I came …. I don’t think they need to say they help with bad credit just put y’all are a car place rather u have good or bad credit they still want a arm n a leg for a use automobile

The service was beautiful, they helped me with all my dead ends, I had no credit cash from job, they helped me the entire way and even gave me different options for myself Veronica Rodriguez was an amazing car sells women I recommend her to everyone who really needs help getting a vehicle they knows exactly what to do...I love my car

They were great people, very good energy, very polite and thanks to them I came out with a car I was so happy. Thanks to Karina that she did everything possible to help me. If you’re looking for a good car people that can help you having a good one I guarantee that they will help you and tried the best to get you out with a car.

A very nice lady name Evelyn helped me she was so patient and generous and definitely willing to help me get a car .So professional and best car place I’ve been to in a long time . They have really nice cars and work with you good or bad credit .The customer service here is excellent. Evelyn needs 5 stars and above !!!!

Calderon was the best she help me and the best way she could. Their energy was great & they were really respectful. Gladly to say I was able to drive off with a Nissan truck for reasonable price. Auto Warehouse is the best & I will be referring my people or anyone who looking for a car there. Thank you guys …

Veronica was the person who worked with my daughter to get a vehicle she wanted. She was very helpful,polite, good customer service. We had great conversations. Veronica example everything about the vehicle and finances. I recommend anyone who is looking for a vehicle ask to schedule am appointment with her.

Karina was the best she was very attentive,communcative, informative, polite and she made you feel like family. She gave me options and there was no settling. No rush at all she took time with me and explained it all step by step. Would definitely recommend her.. ask for Karina she will get you right!!!!

Sara was the sales lady she was very nice professional and friendly! Very inviting and fought her hardest to make sure I left happy! I’m very appreciative and they even helped me get on paying plan for my tickets, I have the worst credit but it didn’t matter ! I still was able to leave with something.

I had the best èxperience, Jasmine and the sales manager went above and beyond to get me in a vehicle. They even picked me up to make sure i got there and i live 45 minutes away. I'm VERY very pleased!!! Thank you Auto Warehouse. I would recommend anyone to purchase a vehicle from them, GOOD job!!

I worked with James Lopez, he was very helpful, I had a trade in and I was still paying on it. These guys were straight forward and honest. They helped me get into a way newer car with way less miles. These guys worked for my approval, and I got approved with not the best credit!! Ask for James

The car buying process was done in a timely manner, my sales rep had a positive attitude. The only con was the car. During the test drive everything checked out. After purchasing a 2015 Nissan Altima I started to have some problems. The warranty isn’t all that good but it is what it is.

Such a great experience! Mario and Sara took care of me. Sara really took her time to make sure I was in love with the car before purchasing. Sara’s honesty sold me from the start, it was more of a friendly environment as a pose to a “dealership” environment. Thanks Sara and Mario!

My fiance and I had an excellent experience purchasing our first car together. Andy was our sales person and he was awesome!! We are very pleased with his service and dedication to helping us find our perfect vehicle. 5 stars!!! Would definitely recommend him, and that location.

I came in looking for a car for the first time , no experience and I came out with a car fully financed and insured ! Karina helped me out in every way possible with so much patience ! Everyone here was very nice and polite. I truly recommend this place for first time buyers !

Karina Calderon and Sara Was my providers and they are tremendous with what they does, I prefer anyone who chooses to finance with auto warehouse to ask for Karina Calderon or Sara They are the specific one’s you guys should look for. They are Excellent providers Believe me.

Sara was an outstanding sales woman. She not only told me to come in to get a car. She actually got me into a wonderful truck, I truly love and my kids will also love it. If you’re in need of a vehicle, go see he, very professional. Thank you Sara I really appreciate you.

The auto warehouse has very friendly and efficient staff. Carolina helped me get approved and has been very good at helping through the process of buying a car for the first time. I highly recommend this place and the staff. Thank you for the friendly service Carolina

Thank you so much Sara R. for helping me get my 3rd vehicle here at auto warehouse. She’s so kind and patient works very well with yo and will deftly make sure she does everything that she can to get you approved for the rite car. Highly Recommend Her !!!!

I love the experience at Carfect! Pedro was so helpful, The energy was amazing and he was doing everything in his power to make sure I Rhode off the lot with a car. I recommend anyone who needs a car to go to Carfect. Perfect experience!!! 10 out of 10

I came to the Auto Warehouse after being denied by 5 other dealers. I came and worked with James Lopez, he studied my situation and he helped me get an amazing approval, and got a a very nice car!!! He heard me out and worked with what I

You do get approved pretty easily. They sell broken cars. The first car I purchased within 30 days the rear struts blew out, then was in a crash shortly after and the airbags did not release. I purchased another after that and the front

I came to the auto warehouse I will tell you , I had the BEST EXPERIENCE EVER ! They worked with me as far as payments, they were patient and kind I had a lot of questions because this was my first time financing on a car I ended up

Customer service was just excellent. The sales rep Ismael Ramirez was on point an he made sure I was taking care of. He did everything in his power to make sure I left satisfied. An I'm so thankful for him an his team. A must visit.

Thank you Ruben & Mario Manager! He is do great and he is work hard to get me a affordable car and it’s really nice car even I got from them... Me & my support friend came to Auto warehouse and we seat and talk as discussed bout

Magy was the absolute best! She allowed me to stick to my budget and I was able to walk out with a 2014 Ford Fusion. I had been told no by so many other places. They truly work with you and make it so easy for you to drive away!

Karina Calderon was very helpful and patient in helping me find a car suitable for my daughter & I. also worked with my price range & understood my financial situation. loved the experience & appreciate her so much!

I Worked With Sara Rodriguez and she was a huge help. The process was quick. She was patient and nice. Previously denied from other banks but this car place and Sara definitely helped me. Would definitely recommend

I came in to purchase a car I worked with Evelyn Cordova. She was amazing and so helpful. She was wonderful and found what I was looking for. They were able to accommodate me with payment which was amazing.

My experience at Auto Warehouse was excellent. They treated me with love, respect and Care of giving the customer a family vibe and just a great place to do business. I thank Auto Warehouse for helping me.

I had a great I mean great experience they push through for me when they could have turned me around with little money down they really work with you shout our to Karina and her manager …

Magy and Carlos were great. We had a few hiccups, but they didn’t hesitate to make things right. It’s been a really difficult year for me, and the fact that they were willing to help meant a lot!

Sara Rodriguez is so kind and helpful... She made sure that my friends where happy with their purchase. And treated us as her family. Stop by and ask for Sara and tell her Crazy Eddie sent you.

Carolina helped me a lot today and it was so easy I really do recommend her if anyone is trying to take out a car for the first time really reassuring and works with you in anyway possible :)

I can in today trying to get a car because I was indeed and Veronica Gonzalez helped me get my car today very helpful I thank her so much for helping me today ride away in my first truck

Karina was amazing she really made sure she helped me as much as she can. Went above and behind and stood after hours for work to make sure I got the Perfect vehicle for my family and I

Walked out with a great car and a great deal ask for Karina Calderon she did everything to help me drive out with a good vehicle I highly recommend her. Thank you Karina Calderon …

Joaquin was such a help he literally explained everything too me even before I came in I told him my situation and he said he can work me thank you sooo much I definitely appreciate you

Natle! She was a wonderful dealer! Very friendly I love her she’s the BEST!!! She got me and my mother approved for a wonderful car. Stop in and ask for her! HIGHLY RECOMMEND!!!!

Karina Calderon was a huge help, I was able to stick to my budget and walk out with a 2015 Hyundai sonata great people highly recommend!! Thank you karina Calderon and carfect

Karina was a big help to me .very understand didn’t have to put much down on my car. My credit is not that good I recommend auto warehouse go in and ask for karina …

It's a good place to buy a car I bought a car from them about 3 years ago just traded it in good people to deal with and they have good payment arrangements see y'all there

Karina calderon helped us today get a car. Everything went smooth and the service was amazing. Quick easy fast and they work with you.! Definately Recommending to anyone.!

Karina Carlderon is the best sales person. She was very patient even when we didn't know if we were going to buy something from her not, but we did. ¡Gracias preciosa!

I worked with Karina today and she really helped me out. I got a better car than expected. I highly recommend this place especially if your just starting your credit.

Just left the car lot with a 2013 Sonata KARINA WAS THE BEST SHE IS PATIENT AND SO SWEET SHE HELPED ME THROUGH THE WHOLE PROCESS I HIGHLY RECOMMENDED HER TO EVERYONE

Came in looking for a nice car with low mileage and Ms.Carolina was able to help assist me with what I was looking for. Great customer service and great energy.

Very Friendly People …I Enjoyed Working With Veronica She Definitely Made The Car Buying Process Fun And Easy Definitely Will recommend Buying A Car From Here

Thank you sooo much Karina Calderon for helping get into my new jeep grand Cherokee.. she was very nice and helped me all the way til the sale was final.

Veronica Rodriguez was VERY helpful. She got me in something very affordable and perfect for me and my daughter. Good business. Highly recommend …

Came here with a different mindset about a vehicle. Thanks to Karina for helping me with a great vehicle and exceptional services… Highly recommended

Veronica was very good sales associate and gave good feedback on the vehicle u want and they only give you a thousand miles after that u on your own

It was a fantastic experience, Veronica was great to work with. This is the second vehicle I purchased at this location. I'll be back for the third.

Karina Calderon provided 1 Stop Shop Service. She was more than helpful. She practically became my go to for my next vehicle purchase! Gracias!!!!

Great experience. Karina helped me find the best car for my budget. She was kind and very patient and understanding. Would highly recommend.

They cars are bad they do accept you but charge you a high apr and the cars not worth it I had my car for 2 months and the motor blowen

Everything was perfect! I came in a little discouraged but Veronica really came through for me. I’m forever grateful. I recommend 100%

This place is horrible they are not professional and would not recommend it to anyone.. don’t let these fools take your money

Veronica Rodriguez was a very helpful associate. Show so much respect and was not satisfied unless I was. Come see her!!!!

My second time back and I’m satisfied once again I worked with Margarita. She keeps it real. Not like other dealerships

Everyone was so pleasant from the moment we walked in the door. Smooth application and great service from everyone

Very shady dealership, won't even give you a price on a car online or over the phone, if you have to go in person.

Karina Carlderon was absolutely amazing. Greeted me when I can in the door. She was a great help highly recommend.

Horrible dealer !! I do not recommend going here !! worse expierience in my life !!! CERTIFIED LEMON DEALER

Karina Calderon made this experience quick and pleasant. Thanks to her I am the proud owner of my vehicle.

Karina Calderón, was the best she help me find the right car for the right price.

Karina Calderon and Luis Gallardo was nice, patient and a big help THANKS SO MUCH

Jennifer took her time and got me and my family Into a suv. Thank you so much.

Absolute scammers. If you want to ruin your life get a car from carfect ✅

Great service,great help thank you karina Calderon y Veronica Rodriguez

Thank you karina so much for helping me get a car …HIGHLY RECOMMENDED

Very kind and very willing to work with you to get into a car!!

Very helpful and friendly. Thank you for helping us out today.

Very helpful, kind, and informative. Ask for Karina Calderon

Thank you for good service and your patience Karina Calderon

Thank you Karina Calderon for helping me get a new truck...

Thank Karina Calderon she made things happen for us