Cars R Us Chicago

92 reviews

2336 N Pulaski Rd, Chicago, IL 60639

www.carsruschicago.com

+17732894500

About

Cars R Us Chicago is a Used car dealer located at 2336 N Pulaski Rd, Chicago, IL 60639. It has received 92 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-6PM
ThursdayClosed
Friday10AM-7PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Cars R Us Chicago: 2336 N Pulaski Rd, Chicago, IL 60639

  • Cars R Us Chicago has 4.5 stars from 92 reviews

  • Used car dealer

  • "I can't even explain how amazing the service was here"

    "I’ve been a customer with them since I was 19 years old I bought 3 cars from them already"

    "Let me start by saying my situation wasn’t atypical"

    "I don't even know where to begin with my experience"

    "My fiancé was in the market for a dependable used car and Cars R Us more than helped her out"

Reviews

  • Jeanette Kirshenbaum

I can't even explain how amazing the service was here. Chris and his staff are very friendly and do not try to sell things that are unnecessary like other dealerships do. Before I purchased my vehicle from Cars R Us Chicago, I shopped around and found that the many other dealerships sounded as if they were reading from scripts. Cars R Us staff is very personable and I never felt uncomfortable or pressured into purchasing anything. The listing that they had online was one hundred percent accurate and they were honest about everything when I arrived there. Chris told me everything about the car that I was looking at and did not try to hide anything about the car or its' history. The young man who went for the test drive with us and washed my car was very friendly and honest as well. He was funny and very down to Earth! The lobby of the car place is very clean and they manage all of their items well. Cars R Us Chicago has very nice vehicles for sale that are fairly priced. They will also do everything they can to help you finance the car if needed. Overall, I am extremely satisfied with their services and I love my car!! I will definitely recommend this place to everyone I know looking to purchase a great vehicle at a reasonable price. I also encourage anyone reading this review to go ahead and make an appointment with Cars R Us Chicago and check out their vehicles! You won't regret it !

  • Allan Simangan

I’ve been a customer with them since I was 19 years old I bought 3 cars from them already. I love the way they treat their customers because they give you the best deal they can and they help you even after you’ve gotten the car from them for awhile. When I got my first car I did not have any credit so I had to buy it for cash after a year I traded my car for a different one and started building my credit. Chris was really good at helping me do that. The last car I bought to them was 2011 scion tc it is really nice i have had the car for 3 years now and it didnt give any major problems. I would just do regular maintenance on it. If it needed some repair it’s because it needed it. Again its been 3 years since i got the car from them and it runs really good. From the start I thought chris was going to be just salesman who sold me A CAR but he was not just salesman I can definitely say that he has become a friend and family I’ve known him for about 6 years now and yes he is family. Cars r us chicago is a good place to start if you need used cars they have good deals and they will help you with what you need they’ll give you options, they will not pressure you. I cannot recommend a better place to buy used cars!

  • Jordan Allen

Let me start by saying my situation wasn’t atypical. I began searching for my first vehicle within the span of about a month and visited many of the major dealerships within Chicagoland. Many presented me with deals that were predatory based on the guise that my “ credit was none existent “ or “ lacking in history “, My inexperience was definitely taken advantage of. Before committing however I decided to go try a smaller, used car dealership within my neighborhood and was not disappointed. From the interpersonal salesmanship of Chris (Very good guy) to the amount of work that was put into getting me into a good vehicle despite my lack of history; I was not disappointed. I ended up driving home in a Subaru Legacy before my auto loan was even approved; another testament to the character of Chris. Got a good car, with tons of communication, for a good price. For anyone reading these reviews trying to decide if CARS R US is for them all I ask is what are you waiting for? No pressure, no hassle, no problems! Would 10 out of 10 if possible and will definitely be returning for my next ride. Thank you Chris and thank you Cars R Us!

  • Raven Ervin

I don't even know where to begin with my experience. Before heading over, I was very nervous. For me, car buying had always been a little intimidating especially with the pushy salesmen/women. I was also completely discouraged at the time because of my recent experiences with cars I had purchased. Visiting Cars R Us was the BEST choice I could have made. Chris was phenomenal when it came to getting me into a car that I actually wanted. I felt comfortable driving off the lot not "just having a reliable car"-- but having a reliable car that I absolutely love. Walking into this place is simply like walking into a family. Not only is the car buying experience enjoyable, you are treated like family even after purchasing. With the resources and extra help given throughout and after the process, you will not regret going here. Definitely check them out!

  • Alex Kinsel

My fiancé was in the market for a dependable used car and Cars R Us more than helped her out. They had a great selection and Chris was fantastic to work with. He made her feel comfortable and confident in her decision. Buying a car here was the opposite of the bad used car experience that you hear people complain about — the staff were helpful and forthright. There was no pressure selling and by the end of the afternoon, we were all talking like friends. They service cars in house before placing them for sale and provide CarFax so you can buy with confidence. They can also help with financing. Chris and his team are great people selling great cars. Don’t overlook Cars R Us when car shopping — this place is a hidden gem. We’ll buy here again.

  • Scott Edwards

I went to Cars R Us ,on 10/20/21. I must admit that the salesman Chris went above and beyond to get me in the right car at the right price ! I got a great deal ! He was very professional and he's a God fearing man. A great guy to do business with !!! Unfortunately, we won't be doing business again for yrs too come. Because he sold me such a great car. I wish Chris continued success. I'll definitely refer him to family and friends. My mother was with me,and she whispered to me that he's a good man. That sealed the deal for me. Cars R Us,is the truth. No garbage there. Thanks again Chris,Take care. I have went to other dealership's and we're basically ignored. Chris wasn't like that. He's the man!

  • Poppa and Baby Bear

Absolutely horrible customer service. Called for a vehicle posted on Offer Up. At the time there was not a carfax. I asked, "Chris" who I was told to call and ask if he could pull one up for me. I did. When I spoke to Chris the guy couldn't have been more rude. Literally short and was acting as if I was bothering him or as if I was interrupting his lunch. I mean business must be that great to treat a potential customer this way. He told me there was a carfax pulled up and spoke to me like I should have known this information which I obviously did not know. He was very condescending and rude. No, thanks. Do not I repeat do not do business with this location.

  • Erika Lee-Hereford

Do not purchase a car from them!!! I purchased a 2002 Land Rover from shady Cars R Us in 2011. I paid in cash and the guy was super thirsty and kept “Yes” me to all my concerns. Very shady business, the mileage was rolled back, even though they will deny, deny. My husband just wanted me to get a car to go from point A to point B. Took the car back to at least exchange it and he was rude as hell. The car broke down within six months!!! Please people go to a real dealership and get a real warranty thank you!!! Do not purchase a car from them!!!! I got a nice car from Carvana. Excellent service and yes a 5 year warranty. You will thank me later!

  • Aiysha G

I have had my Nissan Rogue for a little over a month and I am so glad I stumbled across Cars R Us. I had just had a terrible experience with Carvana and was hesitant to do business w/anyone. But Chris made me feel at ease. Walked me through the process and I drove off the lot that day (to my surprise) with the car I had been manifesting. I was even able to come back after a month. To look into a weird noise I was hearing and put my concerns to rest. Chris took pictures so I could see and took the extra step to make sure nothing else funky was going on. It was such a painless experience and I appreciate the care given and the expectations set.

  • Sheridan Koehler

Chris at Cars R Us did an amazing job helping replace a car that I had lost in a hit and run accident. The vehicle I bought from them is in great condition, well priced and a very similar replacement car to my old one. Chris was very friendly and charismatic. He helped walk more through the whole process. Checked out the car, drove it around then the next day I purchased it. Chris helped transfer the title and registration. The whole process was very easy. I highly recommend Cars R Us if your looking for a reliable and friendly dealership!

  • Joey Della Vecchia

Buying a new or used vehicle is stressful for us all. I came here because everyone raved about a guy named Chris. Soon enough, I met with Chris one late afternoon. Simply put, he is your guy and will take great care of you! He not only treats you like family, but he also has one hell of a sense of humor. He's also not your typical pushy car salesman. Not only did he give me a great deal on the car I wanted, but it felt like we were family by the time the deal was done. I highly recommend this place. A+ customer service!!

  • Felix Agoye

Cars R Us Chicago is one of the excellent dealer I ever met in my entire life since I like to change cars often. They have good customer relationship, they always try to keep to their promises. I bought one Toyota 4-Runner from them. The truck is running like a hot cake. Almost 2yrs today, I never have problem with this truck only changing of oil. I can refer them to all friends as a 5-stars reliable dealer in the city of Chicago. Try and find out, and give me feedback. Trust me, they are trustworthy compare to others.

  • Pop Fox

I bought a 2015 Honda Fit LX from here and the entire process from start to finish was as hassle free as you could hope. Chris from Cars R Us actually went out of his way on multiple times to assist me in the purchase and I cannot thank him enough. He was open about all information about the cars, financing options, and made the process fair, easy, and very fast. I'm writing this a month after the purchase and the car runs like a dream. I highly recommend this location. Good folks looking to get people in good cars.

  • Jenn Haur Yong

We had a great experience buying a car from Cars R Us. We were assisted by Chris, who took a lot of care in explaining everything to us. He was really genuine and frank, and made the whole purchase feel less daunting. We also had a lot of questions, but Chris was able to answer all of them confidently and that gave us assurance through the buying process, which was really important as a car is a huge purchase. Would definitely recommend Cars R Us!

  • Rowan Rakoncay

Had a great experience here. Traded my car in with very little hassle and a good deal, and picked up a very nice car to replace it. Chris showed me the sitch and walked me through, and we had a great banter going the whole time. When I took the car to a third party mechanic he cleared it no problem, and I havent had any major problems with the car (small regular things like replacing a wiper blade) Overall positive experience, and the car is great

  • Heath Capps

I flew out from Salt Lake City to purchase a 2006 Subaru STI. Chris was my salesman and he was great. He was straight forward and easy going. There was no pressure and I feel like I got a good deal. They did a great job at explaining what needed to happen with title, taxes and registration once I got back to Utah. They kept an open line of communication. I am very happy with the way I was treated and how business was handled. I recommend them.

  • thomas Radabaugh

Although I did not purchase from Cars R Us Chicago due to me being very picky, I had the the best sales experience you could ever had. Chris is such a stand up guy and he tries his hardest to get you in what you want. I would recommend him and Cars R Us Chicago to anyone local and from far away. I wish I could of bought a car from him because it was such a pleasant time. If I need a car in the near future, Chris will be the first guy I call!

  • Andrew Gonzalez

Chris sold me a honda 06 100k or some miles . i gave him a downpayment my credit and i drove away. would go back if i needed a car they had. payments are fine the car does its thing. Chris let us know the loan term options and we tweaked them. pretty straightforward process took an afternoon. chriss gave me chocolate bar i think payday. goog deleted my first review idk y. i should’ve brought a sandwhich

  • Yoon-Jae Kim

Like any dealership, do your research before buying. Chris was p hands off when it came to inspecting the car. After I settled on the one I wanted, we were able to agree on a price. P painless and he didn't pressure me to buy on the spot. Included a free key too, didn't have to do that. You can definitely do worse when it comes to used car dealerships. This one's a good pick.

  • Marian Ruhl

I looked for a BMW convertible for months and came across the perfect one! Emailed Cars R US and talked to Chris only a couple times and in the matter of days was on my way to Chicago to pick up my new car!! Chris was not only on top of things, he was so much fun to work with and couldn't refer someone better!! I will for sure send anyone his way looking for a car!

  • Sarah's Virtual Office Team LLC

Found my Nissan Juke here last month. Remy my Sales guy. Straight to the point. Price was on point! Also Chris handled the delivery of my car. Me and mom enjoyed his great service with a smile. Also he has a wealth of knowledge about vehicles and the new hybrids. I will be back for future purchases!!

  • Donte Givan

Remy and Chris are great I can't say that enough with my bad credit situation Chris made it happen. The car was in pretty good condition. The radio display went out and they had it checked out and ordered the new display. Small lot but good selection of cars will def look to buy from them again.

  • Landen Crews

The team here is just the best to work with. From the first phone call explaining the situation with my car to getting it fixed with him, Chris and the team took care of me the entire time and I was so glad to be dealing with a person who cared about me truly wanted the best for my situation.

  • Jax

Very pleased with the service here, everything from sales to service was handled professionally. My salesman definitely went out of his way to get me in the car I wanted at the price I needed. They even chauffeured me around for a couple of days until the deal was done. I'd go back anytime!

  • Angel Aguilera

I had a great experience here. Brandon was a huge help with the whole process. I didn’t feel pressured i to buying the car. Him and everyone else was very professional and there was a friendly vibe in the air. Everyone was cool with everyone. I walked out with keys to a camero 2ss …

  • John Boland

Just purchased my first car about a week ago,a 2011 Jeep Patriot, and had a very pleasurable experience. Chris was extremely personable and helpful throughout the process. Would Highly recommend to anyone looking for a high quality and painless used car purchasing experience .

  • Brandon Forrest

Ariel was extremely patient and supportive to ensure that I was able to get the vehicle of my choice. The entire staff was extremely hands-on and friendly from the start. I would recommend everyone to go there. Ask for Ariel he will ensure that you're getting what you want.

  • Jana Behm

I had a phenomenal experience with Cars R Us Chicago. Chris was helpful and fun and made the whole process very easy. He will work with you to get the best deal possible and within your price range. I can NOT recommend him enough. Excellent service and overall good people.

  • Doyeon Oh

Chris has been extremely helpful throughout the whole process of getting my new car. Very friendly, honest, and not pushy at all. He also got some repairs done to the car with no additional cost. I can only say positive things about my experience with Chris and Cars R Us.

  • David F

Bought a used Toyota Camry cash from them a couple of months back. Chris made the process painless and was very courteous. He made sure we were satisfied with the purchase and answered all of the questions we had about the car. Thanks again for the help Chris!

  • RedelRick

I bought a rebuilt from these guys about 3 months ago and couldn't be happier with the value. They gave me a great deal on the car and it runs as if it is brand new. It did only have ~6k miles on it when I bought it, but outside of a busted

  • Timothy Arndt

Place is a joke, I bought a 2008 Subaru WRX STI and it blew up within 24 hours of driving it. Chris and whoever the other rude individual was hassled me and were super rude about helping me with any issues.. finally got them to fork up not

  • jeff brown

Terrible professional beware of "CHRIS the finance manager "He lies to the customers and acts like he is the owner at this car dealership.Claims to have experience in finance thats a joke!A Greenpea has more talent than this guy.Beware of

  • Viviana Niño Sánchez

I finally found a trustworthy place to buy a car. Christian was very helpful and provided me with the best options according to my needs. I felt listened to and had a great, smooth experience. I highly recommend this place.

  • Nick

Chris puts on a front. We bought a used car in good condition with only 64K, not even a year in a half later the transmission dropped. Super shady... plus the car was a money suck, kept having to take it to the shop.

  • Erin Tschirhart

I had a great experience. I purchased a Jeep from here about a month ago and it runs great so far. Chris and team were very personable and the process was quick and easy. Would definitely buy from here again.

  • Alejandra Ramirez

Chris was very helpful since I walked into the shop. He guided me through the available cars and once I decided the process was very smooth. I would truly recommend them if you are trying to get a car!

  • Ege Can Katitas

Great experience! Sold my car to my man Chris with ease. All the other dealerships was trying to take advantage of me but he was extremely friendly helpful and honest. Life long friends!

  • Danny O'Malley

Two thumbs up! I bought a used car from here that was in great condition and at a very fare price. Chris is a very nice guy and very honest with his customers.

  • Agata Bielski

We've been dealing with Cars R Us for years now. Always professional, always helpful. A great place to find a great car!

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