Casa Della is a Pizza Takeout located at 493 Nepean Hwy, Frankston VIC 3199, Australia. It has received 51 reviews with an average rating of 3.1 stars.
Monday | 12-2:30PM |
---|---|
Tuesday | 12-2:30PM |
Wednesday | 12-2:30PM |
Thursday | 12-2:30PM |
Friday | 12-2:30PM |
Saturday | 12-2:30PM |
Sunday | Closed |
The address of Casa Della: 493 Nepean Hwy, Frankston VIC 3199, Australia
Casa Della has 3.1 stars from 51 reviews
Pizza Takeout
"HIGHLY RECOMMEND !!!! Absolutely ecstatic that Casa Della's is back !!! When you were at Beach St we didn't go elsewhere"
"Never EVER order from this place"
"Called and asked to speak to the manager to make a complaint regarding a soggy pizza"
"Still waiting for my order now over an hour and a half late and counting"
"Definitely should read the reviews on here before ordering They will absolutely take your order, money and not show up"
HIGHLY RECOMMEND !!!! Absolutely ecstatic that Casa Della's is back !!! When you were at Beach St we didn't go elsewhere. And when you left, our belly's were sad. Was so glad when we received a menu in the mail of your new location on Nepean hwy Frankston. The most delicious pizza in Frankston hands down, from people you know put the love into the food and stone baked . Ordered meal Deal 2 last night. Both pizza were soooo yummy and loved the garlic pizza that comes with ! To top it off and spoil ourselves more, I got a Mexicana Parma and it was delicious. Cooked perfectly and the chips were crunchy, salty, crisp. Also love the avacado and sour cream on the side to dip. So glad your back ! Won't be going elsewhere ! Thank you so much Can't wait to order again !!!
Never EVER order from this place. Ordered at 7:43 to a lady who could not understand and hung up, when requesting to speak to someone else. Put order through told it would be UP to an hour. Then at 9:00 called to find out where my food was told left 2 min ago... At 9:40 called back lady who once again could not understand english hung up the phone. Phoned back twice phone rung out. Then I got a man that said it left 2 min ago AGAIN 2 HOURS later. Delivery driver arrives and said "I do not have change?" So they get more than what I was supposed to pay Pizza was less than average and cold. Chips were cold. Pasta was less than average. Disgusting customer service...more than disgusting being hung up on after waiting 2 hours for food. Never EVER again. Disgraceful :-(
Called and asked to speak to the manager to make a complaint regarding a soggy pizza. I was passed on to the owner who was absolutely lovely, explained that it was due to the mushrooms on the pizza and offered to make a new one and deliver it for free. When I declined the pizza (we were already full so would not have eaten it) he offered to give me a free one next time. Although I was initially annoyed about the pizza, the service was so fantastic that I will definitely be ordering pizza again. I am very impressed with how genuinely eager the owner was to rectify my complaint and he deserves all the business he gets. I should also mention that my boyfriend's pizza was delicious :)
Still waiting for my order now over an hour and a half late and counting. No response from restaurant on phone at all. Update it's the next day now and still no pizza delivered. No response at all from the restaurant.
Service
Delivery
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1
Definitely should read the reviews on here before ordering They will absolutely take your order, money and not show up. Use these guys at your own risk as neither them or uber will refund you The phone number they supplied does not work either. This is a shocking place
Food: 1
Service: 1
Atmosphere: 1
Absolutely appalling service (via ubereats) placed my order at 9:30pm, order had been received / preparing order. Still no sign, no answering calls. Shops now closed, can’t cancel order. Rubbish online service, sort yourself out. Ridiculous.
Service
Delivery
Food: 1
Service: 1
Atmosphere: 1
Ordered through Uber eats to be delivered by casa della. Our $60 order never came. Unable to call on the number provided. To top it off, uber eats are refusing a refund! Disgusting service from both casa della and uber eats.
Service
Delivery
Meal type
Dinner
Price per person
$20–40
What a delightful ristorante. The owner is an absolute gentleman. I can't believe the efforts he has made to prepare authentic Italian meals for me like my mother and nonna made for me as a child. GREATLY APPRECIATED. Grazie amico, che Dio vi benedica. Arrivederci till next visit.
Delicious pizza, usually buy from a competitor further down the road. After we eat 4x pizzas from them for 6 people there is about 2 whole pizzas leftover at the end, at casa Della there was only 3x slices so value for money isn't as good but very nice pizza.
Worst service -ordered at 5.37 called at 6.27 to say where is the pizza and was told it was 5min away. Didn’t receive pizza until 7.37. Absolutely despicable. And pizza was just average. Very disappointing and will never again!
I wish i could give them 0 star! The restaurant is a SCAM! I ordered some food late night on UberEats( Halal Pasta Hut) and it was supposed to be delivered by their own staff. I waited for ages but it never arrived!
Ordered from Uber Eats and never came! Don't recommend at all. Tried to call the number but doesn't work. Don't recommend buying anything from this place
Food: 1
Service: 1
Atmosphere: 1
Ordered on Uber eats, didn't receive the food waiting over an hour, and couldn't contact number. Terrible !
Service
Delivery
Meal type
Dinner
Price per person
$40–60
Service: 1
Place looks like it's shut down yet they still take orders on ubereats that never arrive.
Service
Delivery
Food: 1
Service: 1
Atmosphere: 1
Horrible kebabs and chips,,one bite and my eyes glazed over and gagged! Sooo much fat.and only just cooked.Never eating there again. 5 stars ✨ my ass!!
great pizza and risotto last week Danny is the best chef just need a little more salt in the risotto apart from That everything is yummy and worth it
Best Pizza in Frankston by far, Great service , They even asked how I like the pan thickness . Highly recommend and will be going back.
Ordered Uber, they have there own delivery drivers. Waited 2 hours. Store closed and didn't receive food. No communication at all. More
One of the best vegetarian pizzas in this area. High recommend it. Good costumer service. Will definitely come back.
The best pizza in Frankston (and even the Mornington peninsular) by far!! Their pan fried base is amazing!!! 11/10
Yummiest pizza and pasta, great price and service is always excellent! Our fave take away in the area :)
My uber eats order never came. The phone number doesn't even work to follow up a ETA disgusting service
Good pizza superb customer service. Bonus points points for looking like Mario ;)
Scammers never order Uber they will take your money then food will never arrive
One of the Best pizzas in Frankston area,been there 3 times already.
Preordered around 5.30pm, 7.10 comes and order is cancelled.
Really loved the BBQ chicken pizza over here
Uber eats scammers
Ubereats scam
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