Shop 26, Bluff Towers, 318 Tara Rd, Bluff, Durban, 4052, South Africa
Cash Crusaders Bluff is a Furniture store located at Shop 26, Bluff Towers, 318 Tara Rd, Bluff, Durban, 4052, South Africa. It has received 119 reviews with an average rating of 3.5 stars.
Monday | 9AM-5:30PM |
---|---|
Tuesday | 9AM-5PM |
Wednesday | 9AM-3PM |
Thursday | 9AM-5:30PM |
Friday | 9AM-5:30PM |
Saturday | 9AM-5:30PM |
Sunday | 9AM-5:30PM |
The address of Cash Crusaders Bluff: Shop 26, Bluff Towers, 318 Tara Rd, Bluff, Durban, 4052, South Africa
Cash Crusaders Bluff has 3.5 stars from 119 reviews
Furniture store
"The manager is a little full of himself, today he barred me from putting in a lay bye for a laptop because I had cancelled my previous lay bye"
"Saturday, 22nd of May, I went to cash crusaders to purchase a pre-owned laptop"
"Terribly unprofessional"
"They have a good range of new and used things, they are also very fair when it comes to the amount of money you can get for your goods"
"Not impressed at all "
The manager is a little full of himself, today he barred me from putting in a lay bye for a laptop because I had cancelled my previous lay bye. On their lay bye policy it states that should a customer decide to cancel a lay bye, 1% of the lay bye amount will be forfeited. However on the very same policy it does not mention that should a customer cancel a lay bye, such a customer will be barred from making any lay byes. Therefore in my case the rules used by the manager today were not in the franchise or store policy but it was an emotional and a very unprofessional decision. I have been their loyal customer for almost 10 years now but I am now starting to feel the manager is growing too big for his boots and has no regard for customer or his own staff wellness. I have compared BLUFF CASH CRUSADERS to that of SOUTHWAY MALL in Seaview and have found a great alternative and I always feel welcome and worthy as a customer. For Bluff Cash Crusaders not everything is horrible, majority of the floor staff is quiete friendly and welcoming. I am however worried about what kind of treatment are they receiving from their manager. I ve heard some ex employees of this shop complaining about the grounds in which they were dismissed and thats when you realise how their day to day life at work might be like, but they still smile with the customers. In conclusion I would like say that I have really lost my loyalty to this shop and I would rather drive an extra 6 kilomitres from Bluff to Seaview to get a better service. I therefore give Bluff Cash Crusaders just ONE STAR out five. Thank you for reading this review.
Saturday, 22nd of May, I went to cash crusaders to purchase a pre-owned laptop. When I got there, I was assisted by a friendly indian gentleman, then out of the blue, a black lady decided to involve herself whilst I was being assisted by the gentleman. The black lady then told me that the laptop I wanted to buy does not have wifi connector and that I should go to Matrix Warehouse to buy a wifi connector. Not only did she mislead me with false information but the laptop still had the previous owners personal details in the laptop. To my knowledge, cash crusaders has IT guys on site yet neither one of them decided to clear out the previous owners personal information that was still on the laptop. I am disappointed in the services that I received from the staff, let alone the product that I bought was not cleaned out for reselling
Terribly unprofessional.. spoke to the manager ,he gave us the wrong number to contact the store when we eventually got through Mr Ricardo took over ten minutes to come to the phone we had to call back,he agreed to keep the product yesterday but today when we went in ,he sold it and Mr Ricardo didn't even have the decency to come out and speak to the customer he sent another staff member to say that the item is sold..customer is Terribly disappointed at the unprofessional behavior of the manager.
They have a good range of new and used things, they are also very fair when it comes to the amount of money you can get for your goods. The only thing I disliked was that they aren't willing to help you if you don't have an ID and you must be over 21 plus you have to have the paperwork for your items to get them out. All and all I just wish that they would help those of us living alone and are under 21.
Not impressed at all ... tried to buy an item and pay by card. Card machine went offline but funds in bank acc were "reserved for cash crusaders". Staff said it would take about 24 hours to reverse said reserved funds. Now more than 48 hours later and transaction still not reversed.
The workers walking around helping the customers are very friendly and chilled but the cashiers give loads of disrespect and backchat and are very rude, the lines are also ridiculous they are so out of order and it takes soo long.... The products are okay but the service is bad
Some good bargains on new & used goods. Friendly & helpful staff. Situated in the Bluff Towers Mall. They have their own brand of sound equipment which comes with a 1 year guarantee. Worth checking out. They also buy your unwanted items.
Great second hand store to shop. Lots of stuff like tools, large & small Also cell phones, musical instruments, sun glasses, video games, fishing tackle & much more Their brand of Dixon is of good quality & a wide range to choose from.
Very good customer service but the timing showing on google and the time they close is completely out please do something because lots of people will be rushing thinking its open and get there to see its closed
My experience was incredible I got more than what I expected from service to attitude , a special thanks to Darren for going an extra making sure I get what I wanted. Definitely coming back again !
Cash crusaders may sometimes not have what you looking for. But they always go out of their way too give an alternate option. Highly appreciate that. Will highly recommend them.
I had a good experience, the staff and managers always give good service...the only problem i have is that their phone is always engaged...
Service was not up to standard, called 5 times for someone to finally answer my question, then they didn't have stock of the item.
Awesome stuff on the Bluff,riendly, helpful and always willing to go the extra mile.. Thank you Bluff Cash Crusaders and Stuff
Exceptional customer service by Darren , happy with the items I have puchased will definitely be coming back soon....
People that work good but the lady at the till very bad service is like she tells us what to do very poor service
Always a bargain never go wrong bought my speakers and Amp and still running 6 years strong salesman is great
Service was non existent. The shop was not even busy. Had to wait n then even at the till was a wait. …
Customers are very happy with the service offered here and they always leave with a smile on their face
Store keeps limited range of everything but due to service the team is awesome.i buy lot of my staff
Goos quality good qns appliances i bought a double door fridge in 2015 its still working no problems
Bad n very slow service must have a gud management n manger manger at da moment does ntn thanks
Don't waste your time here. Rather shop somewhere else, try cash crusaders Southway Mall.
Bought a laptop and the service was poor. The laptop is now showing its own language.
Friendly and efficient staff. Baught many appliances from them.... No problem at all
Got most of everything you would be looking for . Staff friendly and helpful.
Awesome cash crusaders. Can find almost anything. Good service.
Nice to browse by days of finding a bargain. Are over
Is this the correct trading hours for December 2018
Small and a bit crammed but large range of stuff
Nice items but shop to small no space to walk .
They know how to treat and welcome customers
Good staff and good place to buy games.
Working under pressure not to shabby
Bad service never going there again
Nice place and very helpful staff.
Bought equipment there not so bad
Small bit reasonably well stocked
Does not buy 2cond hand PS2 games
Store seems to always close early
Overcrowded and difficult to shop
Always find a good bargain here.
Bad service I would not go there
Experienced people working there
Sell junk at expensive prices
Will visit again good people
Friendly staff, informative
Great service and products
Has Abit of everything....
Friendly efficient staff.
Friendly, helpful staff
Almost anything goes
Excellent personnel
NYC friendly staff
I’m always there
Never went there
Like the place
Good service
Great stuff
Loved it
Boring
Good
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