Absolute s@#t,waited 5 weeks for an appointment for them to cancel it on me ,tried every day for a week automated system says they've adopted a new way of working....is part of that new way of working not answering the phones because all it does then is ring out,absolute joke,taking the covid excuse too far now the same as gps

After being at this dentist for over 40 years and taking all my seven children there was refused treatment for an emergency appointment ,they had taken me off their books ¡ Thank goodness¡,Went to Scott arms ,they were amazing ,best treatment ever !!!!! If you're looking for a great dentist,go to the Scott Arms !!!!!!

Waited for 30 minutes for dental checkup appointment on 14 Feb23. Dentist checked my teeth but did not clean and polished my teeth, I pointed out that one of my teeth is turning black from inside it should have been cleaned but nothing was done about it, very disappointed with the service.

Its a really good practice, veey caring and thorough but they tend to run 30 to 45 mins late. When your 5 mins late they embarressing say that they will have to ask the dentist if its still ok to see you, yet when your sat there for 30 mins no one says anything....this could be better.

I know not everybody has a positive experience but I must say I think we must have the best dental practice in the Midlands because from our families point of view we get nothing but 100% plus help, service and support from all the staff at

I have been going to this dentist now for over 15 years. Excellent service every time. Camilla my dentist is a true professional, she is very polite and understanding. I just had a emergency root canal treatment, the receptionists got me in

This dentist gave me my dental anxiety 15 years ago, and I’ve had so many problems as I’ve been unable to mentally and emotionally accept going to the dentist. l since then and be treated for PTSD because of how bad my treatment was here.

AVOID AT ALL COSTS unless you have the patience of a saint and love to be on hold. They are nigh on impossible to get an answer from on the phone. You're just left on hold until you are number 1 in the queue then the phone just rings out

I've been going here for 20 years. Cracking dental practice. Two of the receptionists have been there for nearly all of that 20 years and are not only good at their jobs but are bubbly and personable and not miserable 'computer says no'

Having been a patient of Castle Dental Care for more than 30 years, I am amazed at the negative reviews on here! I've seen Camilla (one of the partners of the practice) for over 20 years and the work I've had done is second to none; not

Lovely surgery. Waiting times for appointments aren't too bad and are great with emergencies. I've been coming here with my children for years. Receptionist are very welcoming, kind and caring and know who I am. Great all round service.

Superb visit today with Dr Khayam Rasool. Like many people, I find a trip to the dentist to be stressful. Dr Rasool was excellent - he explained what he was doing in a calm and friendly manner which helped put me at my ease. Top rate

Use a different service, reception are rude, have got a attitude problem and they are not willing to help unless it's a emergency and they don't want to help you if they have kicked you off the records due to having ill health issues

Had emergency treatment here which I was really nervous about however it was fabulous! My dentists were brilliant and started a root canal for me and looked after me when I felt unwell during (had nothing to do with them-was just me

My husband would NOT go to the dentist, after years of trying to make him. I booked him an appt at this practice and he grudgingly went. I am pleased to say his experience was a great one, and he goes regularly. He finds the staff

Due to Covid-19 its been 2 years since last check up so was pleasantly surprised that I didn't need more treatment - easy to move around in a wheelchair which isn't always possible in treatment rooms. Staff were very helpful.

All the staff are very friendly and very helpful... consistently so throughout the many years I've been going there. I've visited other practices and some were private..this one beats all of them hands down. Seriously!

I've had filling done here on october 2nd this year and was told my tooth on the back left of my mouth would need to be looked at. I tend to show up early for my opointments with my autism i feel at home therea

Staff here are always helpful. I went for dental cleaning and both the hygienist and her assistant were very professional, friendly and reassuring; I was initially anxious but they made me feel at ease.

These guys are awesome, and always warm and welcoming - put you at ease and a personal touch with genuine care to your needs and not your wallet -- Thank you for all you do to everyone in the practise.

All the staff are polite and greet you with a smile.The care I receive from Camilla is impeccable. If you need a dentist that deliver excellent care,politeness and warmth,this is the dentist for you

I received emergency treatment and despite the pain I was in, it went as smoothly as it could. Emma & Emma were caring, professional and put me at complete ease. I'd recommend to friends and family.

Traumatic experience - I had to have a Wisdom tooth out and the woman said she was capable of doing it, she injected my gum with anaesthetic and grabbed it with the pliers but she clearly wasn't

I've been using this dentist for over 30 years and cant fault there service, care or anything, they've always helped me with what ever dental issue i've had, and ive had many over the years.

I love this dental practice, I have pretty bad anxiety in general but once I'm in the chair I'm fine because they put My overactive mind at ease. Gurpreet is the best Dentist that I have had.

Excellent service every time. Dr Khayam Rasool and his dental nurse in particular made my day today. Thank you for sorting my mouth guard, so comfortable, I was lost for words

I would like to thank Dr Rasool, he’s calm and caring manner helped put my anxiety at ease.He was both patient & clear when answering my questions and explaining procedures.

Lovely people and great service Dr Khayam Rasool has just done a really good job replacing a side tooth on my husband's teeth John Rose he is very happy with the outcome

I am a very nervous patient ,went to see Rav he is so kind ,professional and always puts me at ease , most of all when I am having my treatment always asks if I’m ok

Excellent service and care today, from the receptionist through to the Dental practitioner, Dr Mahmood. Thorough and professional throughout. Would highly recommend.

I experienced nothing but excellent and caring nature from this dental practice. I called for an emergency appointment and got one for a few hours later. Greeted

Hi, Saw a lovely dentist here today, his name is Dr. Khayam Rasool, and his dental assistant was called Jessica Lunn. They are both extremely nice. They had

John Rose is very happy with his new tooth replacement that Jatinder Kaur made for him. His new smile has no gaps now, so he is very pleased.

Camilla is brilliant and went above and beyond to help me with dental care. She’s changed my life and I’m so thankful she worked her magic!

Had a root canal done amongst others over the last year. Very impressive service and very pleasant staff from receptionist to dentist's.

Never let me down . I think the key is to speak to people in the correct manner on the phone . Never thought I'd thank people.

Came here yesterday after my own dentist didn't want to crown one of my broken teeth and asked that I get a 2nd opinion.

Was behind an hour , but usually not , Staff friendly, have attended this practise for 15 years.

Short term cancellations and they ask you to phone up. Phones very slow to be picked up.

Great service from Dr Khayam Rasool