CeX is a Electronics store located at 36 Church St, Enfield EN2 6BA, United Kingdom. It has received 245 reviews with an average rating of 4.0 stars.
Monday | 10AM-5:30PM |
---|---|
Tuesday | 10AM-5:30PM |
Wednesday | 10AM-5:30PM |
Thursday | 10AM-6:30PM |
Friday | 11AM-5PM |
Saturday | 10AM-5:30PM |
Sunday | 10AM-5:30PM |
The address of CeX: 36 Church St, Enfield EN2 6BA, United Kingdom
CeX has 4.0 stars from 245 reviews
Electronics store
"They never have cash on site despite the advert which gives it out no problem so you have to have either store credit or bank transfer which can take upto a week to go through, I ended up taking the transfer option and was told I would be emailed before the end of the day to let me know the item had passed testing and the transfer had been done and just a case of waiting until the bank and cex had completed the transfer but as usual no email from cex and I'm left waiting amd not knowing if everything is OK so I will have to drive there about 50 minute round trip pay for parking and fuel just to be told yes or no,there's no phone number for the store as that would be too easy and helpful and if you have ever emailed them then you are in for the usual 3 day wait for a reply that usually ends in sorry we can't help"
"I went in to get a valuation of my tablet and the worker left it on the floor which resulted scratches all over the metal"
"I went to sell an iPad that I had bought from them along with the Apple Pencil, they then told me that I could not sell the pencil as they didn’t have the serial number which I wasn’t given, when I offered to show them the serial on the iPad settings they said that’s “against their policy” and that it needed to be physical copy of the serial despite not being given that"
"Went to pick up a £3 game tgat i paid for online only to be told you need ID I mean come on by the time I go home and back it would be more than the game is worth I offered to show my Facebook and bank accounts which I can log into on my phone I could even show the transaction on my account but no so I said cancel the order I wish to delete my account with you now as this is stupid I could understand if it was a higher amount but £3 come on also the little girl was quite rude about it"
"My review is not for the store itself, as I have never shopped there, but am a resident living above/around the business building"
They never have cash on site despite the advert which gives it out no problem so you have to have either store credit or bank transfer which can take upto a week to go through, I ended up taking the transfer option and was told I would be emailed before the end of the day to let me know the item had passed testing and the transfer had been done and just a case of waiting until the bank and cex had completed the transfer but as usual no email from cex and I'm left waiting amd not knowing if everything is OK so I will have to drive there about 50 minute round trip pay for parking and fuel just to be told yes or no,there's no phone number for the store as that would be too easy and helpful and if you have ever emailed them then you are in for the usual 3 day wait for a reply that usually ends in sorry we can't help....sometimes cex is good but mostly its a headache and an expensive one at that because they give rock bottom trade ins but resell it at a HUGE markup....
I went in to get a valuation of my tablet and the worker left it on the floor which resulted scratches all over the metal. Now I won't get as much as I could have if I want to sell it. When I told them that they damaged my Tablet they said it was already there. Haven't we heard that one before? Even if the worker did not do it intentionally it shows how they don't care about peoples property, very unprofessional. I do not recommend going to this store and will be using the Edmonton Green Cex from now on, who I can trust from previous experiences. Don't waste your time going to Cex Enfield Town.
I went to sell an iPad that I had bought from them along with the Apple Pencil, they then told me that I could not sell the pencil as they didn’t have the serial number which I wasn’t given, when I offered to show them the serial on the iPad settings they said that’s “against their policy” and that it needed to be physical copy of the serial despite not being given that. Don’t go to this branch it is terrible and feels like they just do whatever they want and won’t buy from you if they don’t feel like it
Went to pick up a £3 game tgat i paid for online only to be told you need ID I mean come on by the time I go home and back it would be more than the game is worth I offered to show my Facebook and bank accounts which I can log into on my phone I could even show the transaction on my account but no so I said cancel the order I wish to delete my account with you now as this is stupid I could understand if it was a higher amount but £3 come on also the little girl was quite rude about it.
My review is not for the store itself, as I have never shopped there, but am a resident living above/around the business building. The commercial hours posted end operations at 05:30 pm, however, some nights, the building is used to host people over, and we can definitely hear the “hours of operation” are actually much later, until midnight…. Business place, for electronics, etc. but also a place for drinks it seems.
Good place to sell off unused tech and games but you don't get much in the way of cash usually much lower than the product is worth however taking store credit you do get a little more still a good place to exchange goods if you don't have the time to sell it yourself and I guess at the end of the day it is a business, and staff are really nice
Used CeX to trade in DVDs, games and consoles. Their staff were friendly. However, upon returning my console they kept an important cable, and I never got it back. Be careful when trading in certain games& DVDs because the prices they offer are often 0.01, 0.02 and 0.10 pence.
I'm a big fan of this store, amazingly friendly staff who really know their stuff, I have been a long time member of CEX, I joined the original store near Tottenham Court Road around 20 years ago, but very glad I have a great local north London store to visit.
Went to this CEX yesterday to sell my PS3 console. The woman serving me could see I had my hands full with things but insisted I pull it out the plastic bag (as if she couldn't do that herself), which resulted in one of the controllers (I
When I went to buy an xbox 360 wireless controller from this branch, i asked if i could test it before i buy, by hooking it up to my phone as I had brought the dongle with me for that, I was rudely told by the lady serving me that if I
Went to CEX yesterday and the staff were extremely helpful and friendly. Sean’s service was quality and made us feel at ease with our first time in CEX. Definitely recommend and I’ll be going again in the future. Thanks again
I presume 1star is 0.Your dvd's are way overpriced when you're selling, sometimes it's cheaper to buy brand new. Yet when your buying most of the time it's only offer a penny, in which case the charity shop gets them.
I went to put my iPad on a buyback clause, and the staff were really helpful. All questions I had were answered, they were even willing to show me other items I was interested in. Elijah was who helped me.
A very good place to buy yout tablets phones etc.Staff are very helpful and you get a two year warranty worth keeping in good condition so if a year or you later you can trade it in and get a newer model.
They never open on time poor customer service. Brought stuff for this store and only works couple of day and when you bring back no support or exchange units. No point for the store to stay open
I do like CEX. If your after anything second hand it's a good place to start from computer games to DVDS. Always worth a stop in for a look. Really good place with lots of second hand tech.
Very helpful, friendly and organised branch of CEX. A wonderful selling and shopping experience. To be honest Enfield is the best branch in the London region I have ever visited.
Charlie was brilliant, fixed my son phone with no drama. Kind and warm personality - superb customer service. Thank you so much - it was really appreciated …
Went for a browse, staff were super friendly and went above and beyond to help. Rare to find good customer service and was very pleased even though I left without a purchase.
Great selection of gadgets and games. Love the 24 month warranty and fact they have stores everywhere if you have a problem. Friendly staff and selling is quick and easy.
Good selection of titles in good condition and organised for viewing, bottom shelf items not easy to access and presentiion a problem, I never look at the bottem shelf.
Love this place They are great when it comes to buying ur old games and devices. And their selling price is also unbeatable compared to my experience with exchange.
Although it has a great selection of games and dvds as well as tablets and handsets it doesnt have that same shopping experience like the other Cex's ive been too.
I bought PS4 second hand and the price was as good as online, plus it gives 2 yrs warranty. The staff are very helpful and friendly. I became member of CEX too :)
Very good. Although. Just one nick on mobile it was graded as B.. however.. there great for DVDs and games.. which I've brought from them in the pass.
Was happy with the service and surprised to find out one item I sold to them, I had been given the wrong amount of change when purchasing the item.
This is a good CEX for blu rays, loads of choices at least 6 shelves and helpful staff. Found a couple of pick ups. Recommended visiting this shop.
Great store for buying CD's/DVD's very cheap, may be second hand but have never had to return anything. Staff very friendly and very helpful.
Wouldn't allow me to transfer my data from my old 3DS to a new one - I went to another CEX branch instead where they allowed me to do that.
Staff were nice enough, but the prices on Switch games doesn't make sense. It's genuinely more expensive or as expensive as first hand!
The staff are friendly with you and the shop has a variety of hardware, videos and games for all the family (usually second hand).
Great customer service. The staff are always friendly and welcoming. There does tend to be a que but that doesn't bother me much.
Generally like this store , but when trading in I feel that they don't like grading items as A if they can get away with it.
Decent stock and helpful staff. There aren't that many bargains, but it's always worth dropping by to see what they have.
Excellant pre owned dvd selection i can always find a film i've wanted to see. Have picked up films for as little as.75p.
One of the more average experiences I've had at a CeX, I'd suggest going to the Barnet CeX in The Spires if you can.
Always good to view cheap DVDs and pre-owned games. Although their mark up is a little cheeky on retro gaming.
Prices are way to high. They are out of touch with eBay and Amazon. Customer service needs to be improved.
Ordered for click and collect.. gets cancelled because they dont have it. Why advertise it on the website
Can be a rip of for trade ins. But very competitive when buying tech and the staff are very knowledgeable
CEX Enfield looked after us today when dealing with an issue and gave us a refund, no questions asked.
Amazing Place And Lovely Staff But I Feel Like I’m Not getting a Good Price For My games And Gadgets
Love this place you want a cheap game amazing condition this is the place …
Loving the place just picked up driving test to go with my driving learning so happy
Friendly staff, who dont try and talk down to you because you are not a gamer nerd
never update stock also very over priced cheaper on amazon also trades are stupid
Awesome area manager top guy, well knowledgeable about the products and services
The staff are not very active in this location and not a lot of good ds games.
staff lack interest and knowledge to give adequate information about products.
Got exactly what I needed. Staff not over friendly ( same as most branches ).
Friendly helpful staff clean and tidy shop make it a pleasure to shop there
One of the best forex rates. Even better if booked online before collecting
Great second hand electronic shop. Service is great and prices are fair.
Nice and friendly staff, while I was there who helped me purchase a PS4
Always worth a visit you might find something you ever knew you needed
Switch 2nd hand games more expensive than buying brand new ! Pathetic
The store is OK but some staff can be rude. Not willing to help.
Needs better lighting in the shop. And up dating. But nice staff
Staff are rude and uninformative but other than that they are OK
Is what it is. Over priced. But you can sometimes find bargains
Lovely friendly helpful staff, lots of tech to choose from too.
Very cheap very good to go and buy cheap games dvd and extra
Not always helpful when you're selling your old electronics
Reasonable prices, to buy and sell, friendly helpful staff
OK value, not first for trade in. Great second hand. 4/5
Good value if you are looking for these type of things
Garbage business, terrible service and terrible value
Always a good bargain for a second hand products. ✋️
I love the place bye what you find when you find it
Always a good experience. Usually low stock though
Great place for gadgets films and much much more
Good for second hand games and films ,phones etc
Took in some pods,found an exchange watch..cool
Still very expensive for second hand equipment
They don't give good prices for trade ins.
I really liked the staff and the service
Great place to recycle old games and buy
Very good i am buying a new game to day
Kind of ripoff prices, check ebay first
Good deals for you and family DVD game
Good but not as good as it was before
Not for me but sure it is for other's
Remarkably rude and unhelpful staff.
Normally they are very professional.
Great bargains and friendly service
Decent selection. Moderate pricing.
Staff are always friendly in here
I've traded half my games in here
Staff are friendly and helpful...
Fast delivery fantastic service
Good selection & friendly staff
Brilliant service cant complain
I get a dvd first kill dvd film
Helpful, knowledgeable Staff.
Full of stuff I want to buy.
Friendly staff very helpful
Very good. Helpful staff.
DIDNT HAVE WHAT WE WANTED
Best shop in Enfield Town
Kool and friendly people
3087 reviews
Unit 4, Staples Corner Retail Park, Geron Way, Brent Cross, London NW2 6LW, United Kingdom
2319 reviews
Unit 2, Burlington Retail Park, Burlington Rd, New Malden KT3 4PA, United Kingdom
2082 reviews
Unit 4, De Mandeville Gate Retail Park, 333 Southbury Rd, Enfield EN1 1TW, United Kingdom