Staff are hit & miss but a few are good to have a chat with, others are more like zombies who just scan stuff (Think the ending to Shaun of the Dead type Zombies) but never had a problem trading stuff in or buying & normally in & out within 5 minutes.

Really poor customer services. Big chap with curly hair and glasses clearly didn’t want to do any more work when I went in. Claimed my product had an issue (when it didn’t) and wouldn’t take it. He also (no idea why) rubbed the device all

Today my wife and I drive 2 hours to get in this store because it was the only store with the product I wanted available in the stock. We arrived 1 hour and 15 min before their closing time. Cex take 30 min to test a product depending on

i used to love this store, but the recent staff are rude and misogynistic. if you're a woman please don't shop or try to sell games here. one of the male staff members refused to sell most of my games because they were "dirty" (this shop

Cex Romford a absolute disgrace I brought a MacBook Air for £595 only to get home to find they have put a password on it tried to call the store to find out what it was only to be told by a recorded message if I need to speak to their

Sold a phone to this store today. Spoke to 2 members of staff, both really helpful and friendly. Main guy who served me was Jack M. Really good customer service and everything done quickly but with care. Cheers guys, keep it up …

My son has been shopping here for years, and staff are always friendly and go above and beyond to help him with whatever he needs. Never had a bad experience with this store!

I've been a fan of CEX for many years and overall its a good place to buy 2nd hand IT stuff. Whatever you get is covered by a 1-2 year warranty which is great to know.

The store was easy to walk around, well stocked and presented. Staff helpful, particularly Jack, who had answers to all of my silly tech questions. Thank you CEX

Friendly staff & quick service. Honest opinions given and still the best exchange shops around.