The worst day of my life was July 16, 2018 where-as an only child, I lost my single mother that had been with me all my 32 years of existence. As I told Ms. Stacy Avist the funeral director, all I wanted was a respectful, classy and beautiful memorial service for my mother. One of my biggest worries was that the grief I was going through was going to be taken advantage of, for more funeral expenses. My world had turned upside down and the last thing I wanted to do was pick caskets and figure out funeral costs. The more I did business with Ms Avist, the more I realized I was with a professional who knew how to talk to me and my family and understood the situation I was in; a feeling of support and human understanding that is priceless. Ms Avist and her staff could not have been more personally and professional supportive. They explained in detail the different packages that were available and the cost -pausing and bearing with me and my family each and every time I needed to catch my breath for obvious reasons. She even helped us pick a casket that wasn’t originally in our “packet” but we as a family just happened to like much more; and it was less expensive. In the weeks and days that it took to plan and execute my mother’s beautiful viewing, church service and burial service, Ms Avist and her staff were always connected with me either via phone or email and most importantly just helped and guided me in such a way-in one of the worst times of my life, that I walked away feeling very content, grateful and blessed to have chosen The Chapel of Eternal Peace at Forest Park for my mother’s final resting place. I will always be forever thankful to her for helping me in celebrating my mother’s life in the exact beautiful and respectful manner we all wanted as a family and she most certainly deserved.

My parents story is very simple. Our parents The Medlock’s, Tennyson and Angelina, passed away in 2017 and 2021 respectively. We paid in full the headstone we selected in April of 2021. To this date, as of July 2022 Forest Park has still not supplied and or erected the headstone. We honored our part of the contract but they as of yet have not upheld their part of the agreement. The excuses for more than a year have been high volume and/ or supply chain issues. We simply want what we paid for. New construction is being implemented all throughout the cemetery. They are clearly making money but yet are unable to fulfill contractual obligations to their customers they’ve already gleaned monies from. Why would you seek new business when you cannot handle old business?? We are flabbergasted. My calls and e-mails go unanswered or are not returned. The excuses keep coming but the headstone is still a no-show. They gave us not one but two misspelled temporary markers for my mother. My dad’s temporary marker keeps fading and cannot be read. As a family we view these as a series of slaps in the face. And each day that goes by without a headstone just heaps on the pain and unnecessary suffering. We were satisfied with both funeral services at the time. But the aftercare and business acumen of Chapel of Eternal Peace at Forest Park is painfully abysmal. And to add insult to injury I still receive monthly calls asking for our business in the future. I cannot recommend a business that has no qualms about taking our money but lacks integrity when it comes to fulfilling agreements and honor contractual obligations. This is not a way to run a business. We’ve been more than patient, but really enough is enough.

I left a comment before, and once again. You guys are asking me to tell the public about the unbelievable, terrible experiences that I had when my beloved husband passed away. I was lies to, and felt betrayed. How can these funerals director tells me things that wasn't true. How can they assume my feelings at the worst time of my life? They didn't return my calls as they told me they would, how can they assume that by saving me $20, Ellen. That they didn't order my husband's death Certificate, and for her to ordered it. Will take four weeks for me to get, or it will cost me another $50 to get it express. It was not ready when I came to pick up my husband's ashes and they will call me once it is ready which was not true, because the person in charge was not there that day, oh, she wasn't there because she was out with a broken ankle, but they feed me a whole different story. I was already dealing with the lost of my husband, over 40 days and nights of not eating, sleeping and going crazy. I got more run around with these people then I really could take. Honestly, I feel as though I was treated very differently, however. I'm not even going there right now. I'm just thankful that after 40 something days later my poor husband was finally cremated. I would never recommend this place to anyone, God's sake! I don't want to file a complaint with the Office of the Attorney General. Service was terrible, it left this nightmare in my mind, I even have to relocate my home to get as far away from that funerals home as possible. The traumatic experiences is so bad. I have nothing else to say, just thank God it is over!

We lost our beloved Mom in 2021. Needless to say we were immersed in sadness and were lost in the funeral proceedings. With the help of our funeral director and customer advocate, Chau Nguyen and Itzy Loizaga at Chapel of Eternal Peace at Forest Park, they made it effortless. These ladies were the dynamic duo who helped our family execute the funeral planning as per our Mom's wishes to the T's. Not only were they professional and friendly in their approach and execution, but their warmth and empathy towards our loss in their extra efforts and actions throughout the process was unexpected and very much appreciated by our family. We are thankful and recognized the hard work, dedication, and most of all the care they gave towards our Mom's service and memorial. One example was when Ms. Nguyen went above and beyond to help us quickly and personally fix an issue during visitation service. Thanks and kudos to these two ladies who helped us through a very difficult time.

Our mother gifted my brother and me by paying for her funeral services at the time of our father's passing several years ago so that most of the major decisions had already been made. When our mother passed away recently, Chapel of Eternal Peace only needed to pull up her file and direct my brother and me on some minor decisions. Our director, Chau Nguyen, was kind and professional in navigating us through the process. Our mother was buried beside our father at the Houston National Cemetery and Chau was there taking care of details for our family. She even offered to handle the flowers and bring them to our mother's Celebration of Life Service two days later at her church. My brother and I were very pleased with all the services that Chau handled for us. I would strongly suggest pre-paying for your funeral/burial services as your gift to your children when you pass away. They will not have to guess what you would want. Your wishes would already be taken care of.

If I could give a million stars I would! This funeral home was one of the best decisions me and my brother could have made. We lost our amazing dad and it was only me and my brother planning the funeral, Detra and Earnest are the most amazing people anybody could ask for when planning a funeral. They stood by me and my brothers side until everything was over and done with, from the first day we walked in till after the funeral they were there for us. The whole service was exactly how we asked for it to be and more. They worked with us financially and culturally, we being Nigerian our services and how we do burials are very different and they allowed us to feel accepted in any and every way, nothing was out of the ordinary for them. I want to say a huge thank you to Detra and Earnest God bless you two and I will never forget that weekend because you made our fathers wake and burial a beautiful thing.

Forest Park Westheimer exceeded our expectations! Saying farewell to a love one is never easy! Noting is perfect in this world, but man oh man do they work hard to get as close to perfect as possible. They key in on paying attention to detail and making everything a unique heartfelt experience. The employees were all so attentive to our family. You could really feel that they cared. Dillion and Sandra did a great job on everything! Outstanding customer service provided by Sandra Cruz, I am so grateful to have had her there with us. The Cisneros/Garcia family would like to thank Sandra Cruz and Dillion from the bottom of our hearts, for the outstanding job and going above and beyond. A five star is not enough for this team! Thank you all!

Working with Stacy Avist and her crew again was a God send to our family at a very difficult time. We had worked with her just a little over a year ago for my Mom's services and we all got to know and love her. She made a very difficult and stressful time much easier to deal with. She is very professional when needed and very comforting when we needed that too. Her respect for "asks" from our family was always accomodated without hesitation. She kept everything on schedule and made sure we had everything we needed or asked for. Her awesome assistants, Yessica and Tracy, also provided us with the same professionalism and expertise we had come to expect. We very much appreciate the opportunity to work with Team Stacy.

Highly recommend Chapel of Eternal Peace. The staff (Stacy, Tan, Yessica) are professional, compassionate, understanding and responsive. I had to plan a Buddhist funeral without having much knowledge of the traditions. Tan guided our family and provided very clear explanation of the ceremonies. Stacy and Yessica coordinated all elements of the funeral (eg, program, slideshow/memorial, photos, casket, flowers, etc) and managed completion of all required forms and documents (eg, cremation permit, death certificates) between the hospital and state. They made our experience stress-free and responded to our inquiries in a very timely manner. Thank you to Stacy, Tan, and Yessica.

Chapel of Eternal Peace did a excellent job on my father’s funeral ceremony and cremation. They were able to get me the days I wanted for my family to attend the funeral and were very professional and empathetic along the way. I could not have hoped for a more beautiful funeral for my father. The room was very nice and clean with all the amenities available for the family to use. They were always helpful and made the planning process very straightforward. I could not have chosen a better place. They also did a good job on the make-up of my father and the guests commented on how natural and beautifully it was done.

I am very disappointed with many things about this business. They charged me for things that I didn't receive. An employee kept promising me and making me believe that he was handling my daughter's headstone, and yet nothing was filed to have it process. He left the business already without letting me know, but made me believe that he was processing my daughter's headstone. So, I have talked to someone, and was promised that it will be installed in October. It is now November and the headstone is still missing.I am now forced to write BBB and the licensing for an additional agony I am having.

Dillon McMahan gets 10 stars from me! He is professional yet very personable. He helped us through our most difficult times with ease. The funeral home is roomy and bright yet warm and inviting. The Religious (Buddhism) displays give you the feeling of the temple itself. Dillon’s knowledge of our traditions is superb. My mom had a few choices of funeral homes to choose from and of course, as always, mom chose the best. We are grateful for the Chapel of Eternal Peace in Forest Park funeral home and, especially Mr. Dillon McMahan to help us through our most difficult time.

My brother-in-law suddenly passed away in Atlanta and we had no clue what to do , all we knew is that we wanted to bring him back home to Houston . Chau and Dillion helped us every step of the way . I cannot thank them enough . They are both so professional, caring , and understanding . All my questions were answered and I had a lot of them ! They made such a difficult time in our lives bearable. The front desk staff were tended to all our needs. Tan was also a great help with the ceremony. I wish I could give this place more than 5 stars!

Going through a process of grief and loss, I didnt think I would be able to handle this process alone. However Ariana and Earnest made this entire process easier with their compassion and their attention to detail with the wishes of my father. I felt more calm and less stressed with making sure everything came out flawless as they took care of everything for me and my family. I will forever hold them dear to my heart for helping honor my father's last wishes and making my mother feel more at ease with everything. Thank you to both of them!

I and my sister just recently buried our dad at this location and I promise I had zero issue. The service and support we received from the people was one in a million. Earnest and Detra made the whole process easy and attainable for us with a selfless mind. This is the first time I and my sis ever had to be in charge of such a great task, but this two individuals took upon themselves most of our burden and did all they could to precisely send our dad to afterlife the way his culture and believe demanded. Thanks guys!!!

Stacy, Sonja, Charlie and Tracy were wonderful. The care that each of them gave for my father’s visitation and service was perfect. Stacy arranging the details and checking in on the family, Charlie patient during and after the visitation; Tracy so gently caring during the service, holding our hands and guiding our steps; and Sonja making good on unfinished work started by another for my mother’s service last year, but not completed. Definitely a place to go if you’d like a personal touch during a difficult time.

I want to start of by saying thank you so much!! And specially to Sandra Cruz and Dillon Mcmahan because you both went above and beyond for my abuelita (gma). Until her last day she was treated as the queen and child of God that she is because of you both. There are no words to express our gratitude. You both gave a special touch in every detail. You made such a painful moment a very special one we will never forget it. May God bless you both. Thank you so much!!!

Stacy is amazing! I’m in California and was helping to coordinate funeral services with my family in Houston. She informed me on the whole process and kept me updated every step of the way. This was very helpful for me as I’ve never been involved in these types of arrangements before. She went above and beyond updating both me in SD and my uncle in Houston. Stacy also responds fast even when she’s out of the office. Very dedicated, detailed, and diligent!

Adrian and Chau were a great team. They were very informative and helpful. They were prompt with call backs and with future assistance after the funeral. From the wake to the burial, everything looked peaceful and calm. I think my father is happy and in peace with how everything was planned. Thank chapel of eternal peace at forest park for all your assistance. I really appreciate all you did and are still doing for us.

The service my family received from our funeral director, Patricia, on my father’s passing was excellent. Patricia guided us throughout the process and was well prepared for anything we might need during this difficult time. The service arrangement and the chapel’s decorations were impeccable. My father should have been proud of how he was remembered....

We were please with Chau and Itzi. They handle the funeral process with ease. From start to finish, both perform beyond their duties. We are glad to have them take care of my mom’s passing . chau did a good job at church and burial site . Itzi were also accommodating. Thank you for a smooth and beautiful funeral. I know my mom will Rest In Peace .

Over all it is good. The place is clean and everything is efficiently run. The one negative thing is the embalment. My good friend and father-in-law had it done here. I have never seen such ugly make up. They were unrecognizable. Their faces were like a thick mask. My mom funeral was at an American place in 1960 and she looks real good.

Thank you Dignity Memorial funeral for the excellent and supportive services that guided our family through the toughest moment in life when we lost our Mother. We didn't feel alone in this at all, especially to Chau Nguyen who has had a greatly contribution to the last moment that lead to a family's satisfaction with the services!

We are very satisfied with the services provided by the professional staff at Chapel of Eternal Peace at Forest Park. We appreciate the dedication and the compassion of the funeral director Chau Nguyen. Special thanks to Mr. Tan Do & Brian Ho for their guidance. Everything was performed perfectly for my mother's funeral. Thank you!

My family had the pleasure of working with Stacy who was very caring and attentive to our needs especially being out of state. We were concerned about my grandpa’s transportation and timing for the funeral services. However, everything went according to schedule as she predicted and it really helped in booking our airfare.

Chau really helped us make choosing Chapel of Eternal Peace an easy decision. During these hectic times, finding the right place for our loved ones is tough. Chau took her time to explain everything and didn’t make us feel rushed to make a decision. My family is very grateful for the great service that was provided here.

My family and I just did pre arrangements for a family member. Brian Ho helped us. He is extremely compassionate, kind and knowledgeable. The property is beautiful and well kept. I am much more at peace knowing my family member will move to the next life comfortably and he will be safe where he lays. Thank you Brian.

I was very pleased with the whole experience. Our funeral director, Dillon, was very professional, organized and pleasant to work with. During a time when one is grieving it was nice to have someone like Dillon to guide you though the planning. And, everything did go as planned. My thanks to the whole organization.

Everyone was exceptional, compassionate and professional. I cannot say enough about Chau, Vu and Alex. Even though it was a funeral, there were many family and friends that complemented on how perfect everything was. The food was fantastic as well as the service. 10 Stars

I got a good feeling that the photos of the guestbook were made. I liked the friendly language of the working staff and the peaceful facial expressions of the staff. It was nice to finish the funeral the next day after the funeral process was over.

Management team of Chapel of Eternal Peace of Forest Park needs to reevaluate the services that you recommend on your website regularly in order to keep your customers' trust. We ordered a spray via "Send flowers" link on your website & we

Service at Chapel of Eternal Peace at Westheimer made the funeral process simple and professional. We want to thank Stacy Avist who made a deeper connection with family in this time of hardship with her exceptional customer service skills!

Our experience with Forest Park Funeral Home and Cemetery was outstanding!! The staff( Alex and Adrianna) were kind, compassionate and excellent in every way as they helped us make decisions. They were ALWAYS available to answer questions

The entire staff is extremely friendly and passionate about making the sad and painful situation as stress free as they possibly can! The building is very clean and the layout worked great for the services we had and I highly recommend it!

We are so satisfied with Chapel of Eternal Peace for our father’s funeral. We specially thank to Ms. Chau Nguyen, Mr. Charlie and their staff for professionalism. The funeral home and equipments are so beautiful and sanitary. Thanks.

Miss Detra and Miss Chau were so sweet and very helpful! Excellent service, made the arrangements stress free and so much easier. They were such help and never rushed us and made sure we were comfortable and happy with everything.

Went there to attend a service for a dear friend of ours. The staff there was wonderful. Chau and her team were very attentive to the needs of all guests and allowed us to have the perfect environment for us to say our goodbyes.

Chau and Stacy did an amazing and beautiful job with my friend’s service. Their care and support made this difficult day a little easier. There was no better way to honor his life and I’m forever grateful for them.

I would like to say Thank you to Director and all staffs at Chapel of Eternal Peace Funeral home. Specially, many thanks to Mrs. Stacy and Mr. Do Tan whom were helping us through the process from beginning to end.

Mrs. Stacey and Mrs. Sandra was great. They walked us through everything and made sure we understood everything. They took their time and made us feel comfortable. My mom was happy with all of her decisions.

Stacy Avist was understanding and patient throughout the funeral process. Her customer service is beyond anything that’s expected. I highly recommend Stacy for any services.

My family have purchased 5 pre-arrangement packages and we find it very affordable and when needed, we are very satify with overrall services from beginning to the end.

Wonderful service. The people here were very helpful and patient with me. They understood my needs and were very accommodating when I came here for my mother's funeral.

Ernest and Marcy did a great job assisting and meeting the needs of our family in this difficult time. We appreciate the time and effort done on their behalf.

Andrew Anh Nguyen was so helpful and accommodating. He helped our family make pre arrangements for our parents with many helpful suggestions and patience.

Chau assisted us during this tough time with a loss of a family member. Building was kept clean, Chau and her team made sure everything went smoothly

Sandra was very helpful and patient with me when making decisions. I could not have done it without her. She made the whole process pleasant.

This place is very old and smells bad. The chairs and table are dirty. Please find a decent place for your loved ones’ final day.

The service was perfect to details with the help of the manager and his staff. It was beautiful and beyond our expectation.

We received five star service from the manager Mr Rene Salinas and counselor Paola Jarmillo …

It's Such A Nice And Quite Cemetery , To Visit Our Love One's

Great customer service and facility. We all love Chau Nguyen

Thank All the staffs for an excellent service.

The services came out good. I was satisfied.

Peaceful place for a funeral.

Love the services

Good