The primary commuter terminus for people from Kent to London. Station has six platforms and is connected to a Tube station which links to Bakerloo, Jubilee, and Northern Lines. It is also a very short walk from Embankment Pier for those needing London River Services. Fare zone 1. This is also the closest station to Trafalgar Square and London's nominal centre. True, Charring Cross used to be an important port-station with maritime connections in Victorian times, those days are long gone; the present building dates to 1951. Like most central London terminals, restaurants and coffeehouses abound; these are all common chains at regular London prices. Ticket purchases and waiting rooms are available. There are places to catch pint too. A 1980s office block towers above the station, but this is more tastefully done than at most modern UK stations. Some bad news: there is no bike parking and toilets are not free. Transport fans might want to check the station out, but otherwise this is not a worthwhile tourist destination. Some have commented on the frequency of visible homelessness at Charring Cross Station, but this hardly the fault of Network Rail or staff. In fact, the staff at Charring Cross are very helpful, and - like most London terminals - the station is kept clean.

Very disappointed with the member of staff at Charing Cross Underground. My train to St. Pancras was cancelled due to flooding at the Thames tunnel. I ended up arriving in London at Charing Cross, 1 and half hours late. I was assured by staff on the train that staff knew of the St Pancras problems and would allow me to travel to St. Pancras by the Tube. No one seemed to inform the little guy that I I spoke to at the Underground gate. He was about 45-50 years old with a receding hairline. He took great pleasure in telling me that my ticket would not be sufficient. When I protested, he found it amusing. Not very professional. I was even more disappointed when the staff at St.Pancras made it clear that it should have been at no extra cost. There is no doubt that the guy at Charing Cross was very poor , but was there the correct communication? I realised later that local and national media made it clear that it should have been free travel to those that had trains cancelled, maybe the guy at Charing Cross doesn’t read?

Centrally located on north bank of Thames for London visitors arriving from Kent and Sussex. Within walking distance of many of central London's most iconic places. The concourse is clean and functional with free toilets down two flights of stairs. There is a whsmiths which should stay open until midnight when the last trains head south. Stunning views across Thames from bridge before train enters mostly enclosed platforms. Ticket office, travel info, cash machines, hot drinks, pasties, free drinking water, clear departures info board, underground metro for northern and bakerloo, plus Embankment to access circle and district lines, daytime escalators to Villiers street for Embankment, taxi rank, six platforms......

A useful London Terminal/ interchange station, however staff didn’t seem very friendly for the majority. - I went to the platform (P5/6) where my train was departing from, and a lady said that there was no point in using the platform when I knew full-well that my train was going to be leaving from that specific platform (P6). Her attitude and the other man that was there alongside her was very rude to me. Will be using another station instead, or will just ignore the instructions and do what I need to do as at the end of the day, the lady just interfered, the whole situation would’ve been simply avoided had she just left me to my own devices.

Overall a very clean and efficiently run station. Good access to the underground and local sites of interest in the area. There is a good range of places to get a drink and food and nothing was overpriced. It used to be one of London's largest mainline stations but with stations like Waterloo and London Bridge, this has now become quite a cosy station in comparison. It just loses one star on the rating because the information about train times was a little difficult to find out from the huge electronic boards displaying the platform and times because it was updating so quickly that if you blinked then you could easily miss a train departure.

The station has a historical interior and exterior, which makes it different than others. Most importantly the train connects different South East areas through this. There are many facilities available, like clean toilets, male, female, baby changing, disabled. There are coffee shops, chocolate shop and small retail shop too. The station is mostly clean. It is moderately busy apart from pick times. The train time display works fine, sometimes update a little late but verbal updates are pretty fantastic and frequent. Enjoy

Multiple cafes and shops on site. Very historical building. Spacious and we'll lite. Very helpful staff. Very well designed information boards that are easy on the eye and up to date information. Usually a bit crowded but not in a way that is claustrophobic. Excellent transport links in and around station. Buses and well organized taxi service stationed outside entrance. Situated on the strand, easy access to transport and short walks to Trafalgar Square, Charing cross and hype park.

Trains mostly late, one of the worst terminals in London. Stuff gets shifted to London bridge often. Shops terrible except for mini m&s but that's pretty thin. Burger king closed for years now. People always stand in the way just to torment you when you're trying to get to a train because of poor layout issues. No design, no art, no culture , very tired. Oh they do have a new screen that's slightly helpful to passengers... meh

A nice railway terminus with both regional and local services throughout its 6 platforms. From my experience, platforms 1, 2, 3 and sometimes 5 are for local services while platforms 4 and 6 are for regional services. The station does have a worn-out feel to it, and could do with a small refurb (not the platform clocks though, they are fine). Overall a decent terminus which I always use when heading to London.

As stations go it is pretty good. There are plenty of info boards to look at departures and the ticket collection machines are close to the gates, unlike london Bridge. The staff are helpful and friendly and there are plenty of shops around to buy food etc. The underground attached does have the most consistent homeless community out of all stations. It thereband smells worse for wear, but that's London.

Zone 1 station. 6 platforms. Southeastern trains to Sevenoaks, Hastings, Tunbridge Wells, Ashford International, Hayes, Dartford, Ramsgate. Toilet and Wi-Fi is available in station. Coffee Nero, Boots, Burger Kings and other shops are inside of the station. Taxi rank and bus stations are outside of the station. There is a covered-footpath leading to Embankment station.

Charing cross is a reasonably big junction where you alight to catch connection trains to other places. Long platforms seating on the platforms is limited.i didn't see any refreshments stalls on the platforms nor toilets. We got down at Charing Cross to ho to the Cinnamon Kitchen Bazaar. While we were hurrying to the restaurant, could not explore the station well.

You can get your train quick meaning the boards are good. They flattened it by removing shops from the middle and demolished the toilets under them. The new toilets not good for disability . Staff not well trained for this. Good range of shops but not a patch on Waterloo. New waiting room is good now they turned down the announcement volume.

1. There is a public restroom. 2. There is a waiting room. 3. There is a coffee shop. 4. There is a bookstore. 5. There is a parking lot. 6. There are Boots and M&S. 7. The station building is a hotel building. 8. This route runs from Rundeng to Kent. 9. It is next to the river Thames, and Covent Garden and Trafalgar Square are nearby.

It's a good station, always clean, helpful staff, good toilet facilities, decent sitting areas, easy access to Tube station, just missed more places to eat, what I do understand during Covid many businesses closed down. Maybe it's a time to reopen new fast food stores with competitivety. Great station in general.

Was there last week. Very beautiful old building leading on to Covent Garden An amazing place for those wishing to explore Theatre/Art and Fun at your doorstep As my gran would say “Charing Cross is a sweet shop for the mind and body, go straight for culture, turn left for the Queen and turn right for debauchery”

It is not possible to book a ticket here. The station is noisy, and the cashier-operator, sits behind the glass, and the microphone doesn't work. I could only see him moving his lips. After a minute of such "communication", I just turned around and went to another station to buy a ticket. Lost time and nerves.

By London standards small. Subterranean toilets, though an accessible cubicle is at concourse level. W H Smiths, West Country Pasties and Upper Crust are the only retail outlets on the concourse. A waiting room is near the barriers to Platforms 3 & 4. Entrances/Exits to Strand are narrow for a busy station.

Just showed my ticket to staff member who had gate open- I was carrying trolley and heavy bag so access through automatic barriers can be tricky. Despite showing him my ticket and being virtually in front of him at the big gate, he made me go through the automated barriers- a true gent- …

Cannot praise the staff highly enough. Thursday 15th Sep. I missed my connection because previous train delay. Booking clerk, train guard and barrier clerk went out of their way to help. I reached my destination only 15 mins late. Superb service ⭐️⭐️⭐️⭐️⭐️ fully deserving of their pay requests.

Internally, at best average. Sadly the service is poor, but at least the station is kept mostly litter free. Limited seating on platforms but nothing on the main concourse, where you have often have to wait for delayed trains without knowing which platform to wait on until the last minute.

One of the distinct areas of great marvel of engineering within the sub-terrainial London transport network. It is always amazes the ingenuity of these projects especially how they compliment, augment, and beautifies the joy of logistics within the City and it's immediate environ!!!

Architectural beauty of this building is more admirable from exterior especially in the evening when fully lighted interior is also very interesting but you have to focus a bit more. Otherwise station is kind of very small and can be super crowded in rush hours.

Nice enough mainline station with all the facilities you’d expect and a handful of shops such as The Pastie Shop and Hotel Chocolate. There aren’t as many fast trains stopping at Orpington after peak hours as there used to be but, that’s progress I guess.

Even though this is a smaller London terminus, its still pretty good with stopping and fast trains to alot of destinations. It also connects with the Bakerloo, Northern, Circle and District lines from Embankment and Charing Cross (tube station).

Not a bad station. It can be very busy, and very untidy and messy. Toilets are ok. Gates are always opening and staff are always just lounging around doing almost nothing, so people could just walk through the gate with no tickets. Really poor.

Historic and arcane - which makes it a wee bit impractical if you are new to the station and are in a hurry to get that train home. The architecture is wonderful if you have the time to stop and gaze though - the Eleanor cross is right in

Depending on what entrance you choose (either to go to the Underground or National Rail) you will either "smell" it or be greeted with lots of idle staff at the entrance. The first stop on the trains from here is usually London Waterloo

Easy access to any public transport, shops however, as a worker myself that starts at 7:00 by the time I arrived from kidbrooke to charing Cross, toilets are still closed and some trains with yellow doors don't have toilets. It's so

One star for being so centrally placed and for the old style it breaths and once flourished, but no other stars because it's declining so rapidly. All shops and gyms have been closed without warning and apart from the busy street to

Small train station compared to others in London which means it can get busy. The station is clean and tidy with plenty of ticket machines to buy or pick up pre booked tickets. Several convince stores are available for refreshments.

Darren from the ticket desk at Charing Cross was extremely helpful and courteous. It's an absolute joy to come across such a helpful and 'old school' staff member who has good manners and is also personable. Well done to him.

A lot of history in this station, but also in need of some love and repair. Not a great range of shops available (and open) on site. Plenty of trains heading south of the river. Historic (albeit rebuilt) monument out front.

Looks good on the outside, not so wow on the inside, but they have places to eat and drink, public toilets (you have to pay). The main reason I give it 5 stars is that the trains take you to lots of different locations.

As always, Charing Cross Station was clean, tidy and well staffed. The information about trains is easy to find. I particularly appreciate the departures board at the foot of the stairs from the underground station.

The station is quite small compared to amount of people who use the station. One thing that I wish for is a food shop that sell gluten free option food there. There isn't much gluten free choices there (None).

Well organized and clean, shops inside while you wait for your train, staff that we encountered were friendly and helpfull as we had a baby with us they tried to make it as easy as possible with the push chair

A really iconic station. Very close to Trafalgar Square. If you’ve never been to a major UK train station pop in here. It’s actually small and compact. It’s serves trains down to the South of England.

Central station for London landmarks like Trafalgar Sq, Buckingham Palace, Big Ben etc. A few shops and cafes. Very helpful pleasant staff who put up with quite a lot of difficult customers very well!

I really like this station, it’s my favourite in london. Easy to navigate and clean. If you want to explore central london then I recommend getting off at this station as its right in the centre.

Southeastern Railways are extremely slow ....stop , stop, start ....wait .....start , stop, wait ....the station is quiet, given the level of service you get from Southeastern , it's no surprise.

What is there to say? It's a very busy SE railway terminus serving the West end of London with links to underground services, buses and a whole host of shops, theatres and London landmarks.

Don't know why trains to Abbey Wood don't leave here late at night. A P in the A to have to run between platforms at London Bridge just to make the connection. Thanks South Eastern!

Easily accessible, lots of tube and overground train and bus services, and in great location to access Trafalgar Square and Covent Garden, as well as loads of shops

Good sized station as one would expect in a city. Sadly this station really dose need a over haul, very run down and dated with hardly any seats to sit and wait.

I like this station. Every train seems to leave on time. Plenty of food outlets all in a small space. Great location for access to covent garden or west end.

Does what it is supposed to do, it's a train station and has kept that at the fore. Minimal clutter blocking access in and out and shops are out of the way

It is a very busy station with a lot of places to grab quick snacks easily. The environment is bright with a lot of tall buildings to feed your eyes with.

Here you come out on Trafalgar square and when you walk towards Westminster near the Parlement square you can watch the change of the guardsmen

Walked through here trying to find my way to the Embankment station, obviously I walked the wrong way, but this station was very nice looking.

Busy main line station. Quite clean and tidy. Staff were good. Had a pleasant chat with the barrier guard who knew the times and was informed.

What can I say? It's cleaner and more accessible than it used to be years ago, but there are no where enough places available to sit and wait.

Very busy, but all staff are helpful with info All you have to do is be patient and some one will help you regarding train station .

Love this station as it’s an easy access to London Bridge from central London if you are near Trafalgar Square or National gallery.

Cold weather and walking to the Thames. Why not to have a hot chocolate from costa? Christmas is coming and good wishes too.

It is ok apart from the fact that you have to get out of the platforms area if you need to change from 5/6 to 1/4 platfmors

Tidy modern station with downstairs toilets that are a bit whiffy. You can smell them upstairs so just follow your nose

I mean it's a busy train station what more is there to say. Some food and drink businesses and toilets on site

Last stop on my train, there’s a range of restaurants of stores in the station. Toilets always stink though

London Station for trains to parts of East Sussex and Kent. A point deduction for vile smelling toilets.

Main stop for Trafalgar Square, National Gallery, Portrait Gallery and great part of London's Theatre.

It's a train station. It's clean. Not much seating. Burger King looked shut good sign boards. …

Same as most tube stations, efficient and busy. The above ground station was in good shape too

Time table is a good size. Easy to read. Good and clean toilets Easy access to the platforms.

Small and crowded. The accessible toilet should not need more than a Radar key to access it.

Not a lot at the station but close enough to everything. Walking distance to Covent Gardens

A very clean station with medium crowd. Thanks for the staff helpful and friendly. Thanks.

It's probably one of the best stations in London for quick access to Kent and Sussex.

It's a train station. Some trains (some on time!), many more people.

One of a number of London railway termini. Pretty clean and airy.

Not long to wait for train, on time both ways. Toilets not great.

One of the most spacious and efficient stations in London.

The station is huge and clean. The staffs are helpful.

Nice, clean and safe. A lot of staff and good service

It's a station staff helpful but toilets not good!!

great milkshake and burgers best i’ve had.

Easy access, toilets and shops available.

A very busy station with good service

I like so much it Has lodon big ben

It's OK as train stations go.