Hello my name is James Swindell, I came to One on One Physical Therapy after a referral from Speciality Orthotics as I was desperately in search of a Physical Therapist who actually cared about my health and had the knowledge to help me recover from failed rehab management on part of a selfish, incompetent OrthoCarolina staff. This proved to be the best decision I could have made. From day 1, I brought my medical history to Katie which indicated I have undergone a major ankle reconstruction. I was depressed and losing hope that I would be able to live an active life let alone walk normally again. Katie took the time listen to my issues and formed a plan of action. As the weeks and months went by she worked vigorously to correct what had gone wrong while always explaining the process. No question was too big or too small. And over time with hard work I slowly began to heal from what had become a chronic nightmare. Katie truly has helped restore my ability to live an active lifestyle, so much that I was able to Coach Basketball once again at a Charlotte based middle school and even dunked a basketball before seasons end in front of my players. That is something I never thought I would be able to do again. While I’m still on the road to recovery, which has been long and hard, I’m very thankful to know there are talented people in the Charlotte area who actually see you as more than just a number, and more so possess the knowledge to go deeper beyond the generic treatment to truly get in there and fight for your health. To anyone reading this if you get hurt and you live anywhere near Charlotte, NC DO NOT invest your money into to OrthoCarolina or anything chain related. Those mega brands may have a few good people (maybe) but as a whole I can assure you those people from the doctors down do not care about you nor are they competent in most cases. Find a legit doctor outside of the chain systems, and do whatever it takes to get on schedule at One on One Physical Therapy. This office is quality and high character from top to bottom. And as the name “One on One” indicates they will take the time to prove they care about each of their customers. The results speak for themselves.

I have suffered from chronic back problems for more than 20 years. Functioning on a steady dose of Advil, Motrin, Aleve, etc. and stretching. My wife received a recommendation from a friend to see Kate Palo at CLT1on1 for her tennis elbow and piriformis issues. After my wife's 1st appointment with Kate Palo was so helpful, she recommended I give it a try. I made an appointment with Kate and she listened to my history and immediately developed a cohesive strategy to help with my back issues. Kate diagnosed my issue was with the Quadratus Lumborum (QL). Kate took a lot of time working my QL and by the time she was finished I felt relief in my back. The next day I was even better. I cannot say enough good things about my experience with Kate and I highly recommend her. I will continue with regular visits to Kate to insure a complete long term recovery.

I have been going here for a little over a year with severe back pain that will more than likely end in surgery. My back specialist suggested PT to help strengthen my core in hopes of pushing out surgery as long as possible. Since working with Katie, my day to day pain has reduced significantly . She has educated me on exercises to not only do there but also at home which has only helped with my chronic pain. The knowledge she has in general, and on my individual situation, has been key in helping me come up with a PT plan and exercise plan that I am comfortable with. I have watched how the practice endured and pushed through the pandemic. Professionally and flawlessly given the ever changing environment. I never questioned their protocol and always felt the safest measures were taken with their clients in mind. Would highly recommend to anyone!

I’ve truly enjoyed and greatly benefited from my experience at One on One PT! I cannot recommend this facility enough. Everyone is so helpful, knowledgeable, and accommodating. After having two ankle surgeries, I was in need of therapy, even though it wasn’t initially recommended by my surgeon. Luckily, I found One on One PT and had the privilege of working with Kate Palo, who is absolutely extraordinary! Her kindness is unwavering and her positivity is infectious. Kate’s constant reassurance and support was truly healing. She is so personable, attentive, and thoughtful. I’m extremely fortunate I was paired with her and feel indebted to One on One PT. I am finally able to return to normalcy and my pre-surgery life. Many thanks to Kate and everyone at One on One PT!

I have been a patient at Charlotte One on One for the past year or so. Katie White, the owner and my PT is just fantastic and goes the extra effort to not only alleviate my pain, but help make progress towards my movement goals. The practice is extremely organized and accommodating and goes the extra mile to ensure that they bring a human touch to every appointment, right down to a reminder text about your appointment the next day! The front desk is always ready to answer my questions about my bill/balance and ever so helpful. If you’re looking for a PT practice that goes above and beyond for their patients, then Charlotte One on One is where you need to go.

Katie and her entire team have been fantastic addressing any issues, questions or concerns I have. They all listen very well and follow it up with great communication that makes sure I understand why I am following a certain treatment plan. Not to mention how comfortable they made me! I am terrified of needles so when dry needling was presented I had major doubts but Katie explained the history of the process, why/how it helps and eventually eased me into it. I immediately saw major improvements in my pain and now I love it! You won't find a session like that at any of these local big box places. It really is One on One PT here!

Katie was incredible - I’ve been searching answers to my leg pain for years and she was able to treat and diagnose me quickly and effectively. I was so pleased with her treatment plan and her willingness to listen to each piece of my injuries, which led to her ability to finally put together what was wrong.I had been to so many other places that had quickly rushed to put me in one box or another, none of which were accurate diagnoses and therefore did not effectively pinpoint what was wrong nor relieve my pain. I am so grateful to Katie and what she was able to accomplish and a relief that she gave me. Totally worth it!!!

I have been treated twice at One on One Physical Therapy. Once after wrist surgery and then for low back issues. Katie is very patient. She listens to your needs, explains what you have and then puts together a plan. Her goal is to get you back to your daily activities. I was also dry needled by Katie and her skill in this is amazing. Katie and her team are top notch professionals who all provide a warm welcome and truly care about their patients. It is no surprise to me that Charlotte One on One Physical Therapy was the winner and voted “Charlotte’s Best” in Physical Therapy by the Charlotte Observer.

I went to see Katie after repeated calf strains in both legs during training for obstacle races and she not only greatly reduced my pain with it eventually resolving completely but she took an interest in my training schedule and would make weekly recommendations on how to modify to optimize my performance and prevent repeat injury. She also always checked on me after dry needling to make sure I was feeling ok, I can tell she cares deeply for her patients. The extra time and consideration that I got in the one on one setting is why I selected this practice and why I recommend it to others.

Laura is fantastic! I saw her for a glute injury that happened almost a year prior to seeing her, which prevented me from running. I figured I was going to have to just "deal" with it after treatment with a different PT had minimal results. She took the time to explain why I was having issues, found weaknesses I was unaware of, and I saw improvements after the first or second appointment, which continued throughout the subsequent sessions. She and the rest of the staff are extremely professional, down to earth, and fun. I'd recommend anyone to Charlotte One on One PT - worth every penny.

Katie and her team are amazing, especially when it comes to supporting patients with relatively unique and long-term needs, such as serious injuries/reconstruction, vertigo, and even as a form of palliative care for cancer patients. The one-on-one descriptor is truly 45 minutes with your PT. You are not sharing your time with other clients like some of the bigger outfits around town. My experience has been life changing for the better! Thanks to Katie and all her team for the important work that they do. We will never take our family any place else as long as we live in the area.

Katie is the best PT you will find. I have worked with Katie for two separate injuries, once for my shoulder and currently for knee pain. I have found Katie to be a good listener, extremely thorough in diagnosing an injury and develops a plan of care with attainable goals. One of the things I appreciate the most is the time she takes in explaining the injury, what is causing it and what needs to be corrected and/or strengthened to get her patients back on track. I would definitely recommend her to any of my family and friends.

Katie White was referred to me by my Doctor at Ortho Carolinas after a sports injury. She is absolutely amazing and I couldn't be more pleased. She is in Incredibly knowledgeable about physical therapy and recovery and is very good at understanding all aspects of your unique situation. She takes the time to learn your complete health picture and what your goals are in order to deliver the best possible outcome. I'm very impressed by the care provided by One on One Physical Therapy and will be sending anyone I know to them.

I have never in my life received such individual care from a physio therpist before. They really care about who you are and your injury. My son is 16 and has to go regularly for physio as he tore his ACL when he was 10. Kenny, in particular, has assessed my sons knee to the point of recording him in slow motion to see his running. It has been incredible to watch them assess and come up for a plan for his therapy. The rapport that Kenny has with my son is amazing and I can only highly recommend that you give them a try.

I went to Dr. Meghan Maloney and she fixed me. I had completely thrown out my lower left back in the middle of a workout and the pain was unbearable. My first appointment was to fix and ease the pain. She dry needled and provided a few exercises at point of visit. I left with relief and drastically lower pain in my back. I was able to sit and do daily tasks without being uncomfortable almost immediately. A few follow up visits and I'm now as good as new. I highly recommend Charlotte One on One and Dr. Maloney.

I injured my back working out some time ago and never bothered trying to figure out what was wrong. I finally gave up on dealing with the pain and the inability to work out. Madison, at Charlotte One on One, has been patient, understanding and incredibly knowledgeable about what I've been doing incorrectly all of these years. It's been about a month now and I am seeing results which are allowing me to get back to the gym without fear of reinjuring myself. I'm looking forward to even more progress. Thank you.

I found myself at physical therapy for the first time after fracturing my fibula late last year. Unsure what to expect and concernedly nervous, Charlotte One on One Physical Therapy was the best possible choice I could have made. Dr. Meghan Maloney was patient, kind and had me back hiking 30 miles in no time. Dry needling not only helped my leg injury but took tension out of my back and neck after struggling for years. I really enjoyed my experience here and HIGHLY recommend.

If I could leave six stars, I would. One on One Physical Therapy is the BEST. Katie and everyone there are focused on one thing...the PATIENT. They are kind, attentive, and do everything they can to assist you with pain management...whether it be rehab after surgery, chronic pain, sports related injury..absolutely outstanding. They follow Covid protocols to a tee and provide a safe and warm environment during a potentially uncomfortable time. Can't recommend them enough!!

I have had both knees replaced this year and Melanie was my physical therapist for both of them. She is fantastic, period! My doctor was amazed at my quick recovery each time, and I owe it all to Melanie. When they say One on One they mean it. You get her full attention for the entire duration of your appointment. Melanie motivates you to push yourself to maximize your progress and actually makes it fun while doing it. She and Katie are a great team. Highly recommended!!

For a couple of months, I was seeing Kate Palo three times a week to build the small muscles up in my hips. Kate took the time and patience to explain why it mattered and what I needed to do. She was fully engaged with me the entire visit and kept motivating me when I felt discouraged. Months later, I am not having any hip pain and continue to do the exercises that she recommended. I highly recommend Kate and appreciate the front desk assistant and her friendliness!

I have been frustrated with back challenges for over 10 years - from constant aches to spasms. I tried everything and nothing brought relief. I was thrilled when my doctor recommended Charlotte One on One Physical Therapy. Meghan is an amazing professional physical therapist. She pinpointed my problem and is working closely with me to find a solution. I already feel so much better. She is a delight to work with and is a talented professional. Helen

I sprained my MCL playing soccer in October. I was prescribed a physical therapy for the first time in my life and had no idea what to expect. Melanie Ackerly helped me get back in playing shape in only a few months! My MCL feels better than ever l. I would highly recommend One on One Physical Therapy to anyone that needs some help recovering from an injury! The entire staff was great to work with and very helpful! Thanks again y'all!

By far the best place for physical therapy in the area! Kaylor is amazing. We consider ourselves good students, doing our homework, aka exercises, to help ourselves get better. I love that Kaylor chooses exercises so that I can get the biggest BANG for my buck, so to speak! Time is precious, doing 3 separate exercises is fine, but if I can do one and get the same results, I am all in! Thanks Kaylor for thinking outside the box!

Being referred to Katie by a friend was a godsend. I was experiencing a lot of back/shoulder/neck issues and nerve sensations that I intuitively felt were muscle-related but wasn't sure. Katie patiently helped me troubleshoot my trigger points and better understand the sources of my pain and other sensations, then manually worked on these points to help bring relief. I would absolutely recommend her services!

Can’t recommend Charlotte One on One Physical Therapy highly enough! I’ve been working with Kaylor Kelley, and her level of expertise is amazing….She understands the workings of the body in a very nuanced way, and is able to translate that into really effective treatments. She’s extremely supportive and encouraging. The Clinic itself is clean, well equipped, and very well managed. An excellent experience!

Great physical therapists that truly care about your injuries and the best way to treat them. Katie helped speed up my path to recovery through helpful and effective exercises and stretching routines. This is the second time she has helped my family with physical therapy treatment and I would highly recommend their services to anybody looking for a kind and caring staff in a friendly environment.

I’ve been to many PTs and the care I get at Charlotte One on One is unmatched. Meghan is like a muscle psychic and somehow knows immediately how to address my problem. While they are very professional, the atmosphere is super comfortable like I am at a friend’s house. The location threw me for a loop on the first visit (ground floor of an apartment building) but don’t let that deter you.

On 12/13/22 I had my right hip replaced. The surgeon involved did not recommend any physical therapy for a quicker recovery. I went to my GP and he was very concerned and disagreed about the surgeons hands off policy. I found one One on One near where I live and found Melanie to help me through my therapy. She is first rate in any way you could find to be concerning physical therapy.

Wonderful experience. Kathleen listens well to your concerns, desires for you to achieve your goal and integrates very effective office treatment with doable at home exercises. I would HIGHLY recommend One on One Physical Therapy. The office is convenient to the South Park area (right across the street from Park Road Shopping center) with convenient parking in the back.

Can not say enough amazing things about one on one physical therapy and the staff! I had been dealing with chronic back pain for over 2 years, and after ONE session, I could feel a major difference! I worked with Laura, and she was fantastic!! She listened, showed care and compassion, and was very knowledgeable! Absolutely recommend one on one physical therapy!

Melanie Ackerly is phenomenal! I've had two separate injuries that she resolved 100% in lieu of surgery. I came away feeling encouraged, and hopeful, then much better and stronger than I was before my injuries. She's delightful to spend the time with while working to resolve and heal. My surgeon was thoroughly impressed. Cannot recommend highly enough!

I've been treated by both Melanie and Katie and have received incredibly attentive care. It feels like they are treating me as a whole person and not just the body part; they are conscientious of your limitations and what works for you as an individual. They are also great about working you in for an appointment. Highly recommend!

Mel was fantastic. She focused on my back issues and helped to relieve the pain through dry needling and other therapies. She was very knowledgeable and really personalized a plan to do what worked best for me! She gave me lots of great exercises and tips to help me be able to continue to be pain free! Thank you One on one!!

I have worked with Charlotte One-on-One for a series of rehabs over the past year. Each time, I have made rapid progress during my sessions with effective therapy and helpful exercises at home via the available smartphone app. I can also report that their staff are skilled and caring, particularly Meghan and Kaylor!

Kaylor Kelley has been extremely effective in helping me restore my strength after my injury. She as developed a very manageable plan which has set me on the path to be able to resume all of my prior activities. I am very appreciative of Kaylor's knowledge and the personal level of care that I have received.

Mel is an excellent PT and helped me get through an injury which I have been dealing with for some time. Her manual PT skills are excellent and I believe that is what helped me recover much better this time. Plus she set me up with an excellent exercise program. The whole staff is wonderful also.

Seriously after multiple attempts with others….Charlotte one on one fixed me. They are also help out with pre season evaluation for my kids on travel sports teams. My go to for my old bones and taking care of my kids. The best part is they will answer emails/phones after hours for an emergency

If you have a need for a WONDERFUL, CARING, KIND, FUNNY-yet professional PT-Kaylor is your young lady! She takes such pride and loves what she does~and has a super personality to go with her contagious smile. One on One PT really is a wonderful, feel good place for your body pain issues:)

My experience has been pleasant and very good. My therapist, Donna is the best. She talks you through what one needs to do to get better and most importantly, she listens. I would recommend to anyone,if you need physical therapy see, Charlotte One on One Physical Therapy.

I've been a patient for years for my variety of sports injuries and post op recovery needs. I can't say enough about how great they are. Katie and team provide personalized 'one-on-one' care and are always focused on how to get me back to the activities I love.

PT needed for severe hip pain. Timely appt. Improvement noted after first visit. Katie has magic hands. Able to identify pain area and apply pressure to provide relief. I won’t go to any other PT because her office is the best. Staff professional and friendly.

Melanie is absolutely the best pt around! She is personable and very knowledgeable! She is professional and incredibly skilled! I would recommend her 100%. I had a back injury that she helped me resolve with help from dry needling and home Exercise program!

This is my 3rd physical therapy experience, but my first one at One on One PT. My experience with Megan has been the best I've had. She is so knowledgeable in helping me to understand my body, and encouraging in the slow process of getting stronger.

Katie White is the best Physical Therapist there is! I see Katie for regular needling appointments and have referred my friend and family because she is smart, patient and takes the time to provide personal care to each of her clients.

The care I've received here has been professional, compassionate, and knowledgeable.Having worked with 2 different therapists, communication has been clear and concise as I have resolved, and am still resolving, 3 different issues.

I worked with Kaylor to work through an issue with my hip. She is FANTASTIC! The exercises were super helpful but she also gave me a ton of information to better manage my ongoing strength and care. Love her. Highly recommend!!

I had been experiencing terrible shoulder pain. Katie was great. The therapy got my shoulder feeling better and the strengthening program has my shoulder fully recovered. Friendly staff and easy accommodating scheduling :-).

Katie is hands down the best. Has helped me rehab my hip, and is now helping rehab my L5/S1 bulging disc. There's a reason why the head DPT at Wake Forest Baptist recommends her as his choice for DPT to use in Charlotte.

This is my 2nd injury to use them to get myself back into condition. Excellent, skilled and professional. I can not say enough good things to express how grateful I am for their care to my individual needs! Love them

Had a great experience here, definitely recommend these guys. Bad case of frozen shoulder syndrome with very little movement - after a few weeks I’m almost back to normal. Nice office space. Kenny is The Man.

Kaylor stands out for being knowledgeable, caring and dedicated. She has a warm personality, answers questions and offers explanations. I feel lucky to have her as my physical therapist.

Meghan is a great PT. I injured my shoulder when I fell while running and she really knew why to do to help me. I am in the mend and so great fil for her attention and care.

My wife Betty has had numerous therapists over the past 7 years and feels her One on One therapist Meghan is the first to make her feel that she will get back to normal.

Kyle was awesome! I felt so much better after seeing him and he had great tips to keep me healthy! Staff is super nice and professional. Beautiful work space as well!!!

Great experience, Kaylor is very well qualified in her field as a physical therapist. She is very calm and patient, easy to work with and very personable.

Kyle is very patient with my 90 yo mom. He pushes/coaches her until she does the exercises she needs and in the end she's smiling and having fun.

Excellent experience with Charlotte One on One PT. Kate is amazing! Professional, knowledgeable, kind, caring, supportive. Highly recommend!!!

Both therapists I've seen have been very knowledgeable and have gone directly to the problem. They are the best therapists I have ever had!!

Kate is doing a wonderful job with me, explaining the plan and exercises. She is knowledgable, a joy to work with and a pleasure to know!

Kate Paleo was my PT. She did a great job rehabbing my tennis elbow and strained calf. I highly recommend her.

Kate is very knowledgeable and makes you feel very comfortable from the get go. I highly recommend her.

Knew exactly what to do to relieve my pain and give me back my mobility. Beyond happy with my results.

Fantastic group. Scheduling is simple, and Kaylor is wonderful to work with. Highly recommended.

You will find polite, caring, helpful, knowledgeable staff at Charlotte One on One.

Very professional. Very thorough. Very personable. I saw improvement immediately.

Therapist, Melanie is amazing ! Communication and scheduling process very easy.

Caring and professional. Helping a problem I thought could not be helped.

Kate is great! One on One is easy to work with - easy to come and go!

These therapists are great! I highly recommend this practice.

Getting results! Thanks Madison

Madison is helping me progress

Expert and caring treatment

Kate has been awesome!

Awesome