Chase Bank

42 reviews

2001 Beach St, Fort Worth, TX 76103

locator.chase.com

+18777295030

About

Chase Bank is a Bank located at 2001 Beach St, Fort Worth, TX 76103. It has received 42 reviews with an average rating of 3.0 stars.

Photos

Hours

Monday9AM-2PM
TuesdayClosed
Wednesday9AM-5PM
Thursday9AM-5PM
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Chase Bank: 2001 Beach St, Fort Worth, TX 76103

  • Chase Bank has 3.0 stars from 42 reviews

  • Bank

  • "Sherri Combs is the best Banker in the world, she is super helpful and walked me through each step of opening up a new account, she even followed up a few days later to ensure I was still satisfied with everything, if you are looking to set up a new account or need help with one you already have, please schedule a meeting with Sherri!"

    "The people at this branch simply lack customer service"

    "Came in and dealt with the most rude employee "

    "Ive wasted hundreds of dollars going to a corner store to cash my check because this Chase bank wouldn’t cash or take my check at all"

    "Why the heck have a bank work no public ATM open 25 hours? Not even a sign on the outside door telling you what engrane to go in to get to the bank"

Reviews

  • SJ V

Sherri Combs is the best Banker in the world, she is super helpful and walked me through each step of opening up a new account, she even followed up a few days later to ensure I was still satisfied with everything, if you are looking to set up a new account or need help with one you already have, please schedule a meeting with Sherri!

  • Deshonda Rector

The people at this branch simply lack customer service. All I needed to do was provide my Mom's driver's license to be added to an account and I was informed they didn't have the time to do. What didn't make sense was that, the rep LITERALLY in our account and stated, "I can't do that." AVOID THIS LOCATION!!!!

  • K T

Came in and dealt with the most rude employee . I made sure I grabbed a business card to write this review. The lead teller this morning was by far the worst experience I’ve ever had with chase. The other staff were super nice , but alone the experience I had with her will have me avoid this place.

  • Jenni Jmnz

Ive wasted hundreds of dollars going to a corner store to cash my check because this Chase bank wouldn’t cash or take my check at all. Today I went to a different chase and they took my check with no problem. I will never return to this bank at all. It’s time to change banks!!

  • Douglas Florence

Why the heck have a bank work no public ATM open 25 hours? Not even a sign on the outside door telling you what engrane to go in to get to the bank. Luckily they have other locations because if this was the only one I'd drop the bank in a heartbeat

  • Thị Huyền Hoàng

Poor customer service. I have appointment at 3:00PM but the power is off and they don’t even text or call me to inform it. I come to the bank they only say that “Well, the power is off we can’t do anything for you” that’s waste of my time …

  • william fuller

Adrian arevalo was the banker that I saw in order to open a checking account. He was very dismissive and unhelpful. I sat with him for about ten minutes until he told me that I would need a passport along with my license and social security

  • Brent Bousquet

Poor customer service and communication. I set up a meeting with the Branch Manager to open a Business Savings Acct. two days ago. No one notified me that the Branch Manager would be out on the day of my meeting after I rescheduled my day

  • A&M MOVING Services

Grace went Above and Beyond to Solve Our Major Problem. It is worth noting that the teller's kindness and empathy were evident throughout our interactions. She genuinely cared about our situation, treating us with respect and compassion.

  • Crystal Martinez

Went there this past weekend, they turned me away even though I got there at 1:15pm and they close at 5pm. I was trying to open an account. Horrible customer service, will not be going back. Will drive a little further for better service!

  • Chud Style

This was my third experience at this Chase Branch location. IT WAS TERRIBLE- I went in to open a new account and make a large deposit and no one was waiting. I was the first singed in to see a banker. This woman that obviously knows the

  • goofy7012

Don't go to this branch if you need to get something notarized. They used to be quite efficient at offering this service but not anymore. Now they just give excuses as to why they can't notarize a document; "Sorry, the notary is off

  • Gerald Reado

One of the two ATM's wasn't working and they are located in an abandoned bank parking lot that's really rundown.

  • Rebeca Rubio

They need to hurry up and fix the ATM. Is been closed for more than a month and they don't care about it.

  • Adrian Herrera

Diana Chavez was so much help and very friendly. Thank you once again Diana keep up the good work.

  • Melissa Hill

Love going to this bank. I bank with them. I never have a problem and they are there to help.

  • Rudy B

Always very nice at this location and lobby open on Saturday! …

  • Stephen Tate

They don't care about customers getting roped off ever

  • Jeremy Harwell

Would be nice if one of the atm's actually worked

  • hany botros Tadros

Not bas

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