This is a heads up that bringing cash to this location could subject you to a longer than average wait for your order and possible humiliation. My young grandson asked me to get him a Chik-Fil-A meal the other day. It was 106 degrees outside, and the drive through line was taking much longer than usual and got very long, so I kept my engine running while waiting to inch up to services. When I finally got the the window to get my order and pay, I handed the clerk a $20 bill and was told to "wait while I get change," which I did. When she returned, it was with another young woman and as the two of them proceeded to hold the bill up to the light and comment on various features, it was clear the wait wasn't about getting change. They were looking to see if the bill was counterfeit! As I sat there, in a hot car, waiting and watching, I found myself thinking about George Floyd and how two young fast food employees, who probably don't know an actual counterfeit bill from Monopoly money, could have the ability to ruin my day...and my grandson's day... really fast if they decided there was a problem and called the police. They finally decided to give me change and my order and let me go on my way, but thoughts of this experience have been bothering me. So today I called to speak with a manager about it, and was told SAPD had instructed employees to examine any money that "looks odd" because they've gotten counterfeit money recently. I told him I would be glad to let people know this could happen so they can avoid humiliation by using a credit card to pay at this location, and that's what I'm doing now.
Service
Take out
Meal type
Dinner
Price per person
$10–20

I eat at Chick-fil-a too often, but this location is off the list. I went to this location and ordered curbside via the app. And then... I waited. And waited. And waited. After 20 minutes, I went inside to find out what happened to our order. The inside of the restaurant looked like a disaster zone. The floors were shiny with grease, there was food trash on the floors, chairs, and tables. I could only identify two tables in the whole place that weren’t covered in trash. If the dining area is filthy, how clean can the kitchen be? Upon arriving at the counter, I was told to wait in line. After sharing that I’d waited long enough outside, the person behind the counter miraculously found our order, now cold, sitting behind the counter. He said that it was taking a long time because they were so busy, handed my cold bag of food to me, and turned around. Nope. I’m done. I expect better of any restaurant, but especially a CFA, as so many other locations I’ve visited across the country have provided a wonderful experience. Off the list.

I really haven't ever been disappointed in a Chick-fil-A before but today was that unfortunate day. The girl taking the order was great, but the hyperactive guy at the window was shoving everything Into my hand like he was in a massive hurry. The biscuit was in 6 pieces and the chicken piece was about the size of 2 chicken nuggets put together. Then the bagel was burnt on the chicken bagel so the whole thing tasted like ash, unfortunately. The hash browns were super soggy with oil and barely room temperature. Lastly, the frosted caramel coffee was completely melted. The only good thing, food wise, was the half tea half lemonade. I understand that when breakfast is almost over things tend to get a little sloppy but that only happens at mediocre restaurants. Not here. Chick-fil-A has higher standards and I hope that someone sees this from the store and encourages the employees to stay strong until the end. A weak finish may be a finish but there's no pride in that.

This location is the worst one I’ve been to. I usually put up with it, but today was horrible. The wait for the drive thru was terrible. The line would not move for the longest time. After a while I parked instead, and placed my order for carry out, and the wait was still so long. The Mac and cheese I ordered was BARELY half way full. It was such a pathetic portion. Not worth what I paid. Also on the way home, I noticed a strange smell coming from the bag. I then found out the smell was from the NAPKINS! They smell like they’re covered in chemicals. That CANNOT be healthy. It was such a strong smell. It makes me wonder what the heck they’re doing with the napkins. The restaurant itself was absolutely dirty. Tables weren’t clean and the floors were absolutely filthy. I love chic-fil-a, but this location ruins its reputation. I’m very displeased. Do yourself a favor and go to a different location
Service
Take out
Meal type
Dinner

Employees are always a "pleasure" to deal with. Their service is top knotch and their food is always fresh. The employees that maintain the lobby are awesome. Everything is always well stocked and the trash is never overflowing. Out of all the chick-fil-a's Ive been to this one is by far the best in san antonio. I dont like how they have reserved all those spots in the parking lot for pre-orders because I usually walk in and now I cant park there anymore. I hardly see that many people using those spots so they dont need to take the whole side of that parking lot. The only other thing I would say is to make sure the cashiers speak good enough English so customers understand them and they understand the customers. A few times it was alittle frustrating because the cashier was hard to understand and I had to repeat myself for her to understand me. Managers do a great job at this Chick-fil-a.

The only reason we stopped here (drivethrough was unbelievably packed) was for the playground. Fortunately, it was not as full inside, and the playground was almost desolate. Most of our food was okay except for the salad. The salad had all kinds of brown lettuce. For refills, the attendants would walk by cleaning but were never offered to refill. The refill part is not an issue for us, but I'm sure some people are accustomed to receiving that service at CFA. Anyways, we will probably be back just for the playground because, unfortunately, the one by my house has been permanently removed. This time, however, we will steer away from the salads.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3
Kid-friendliness
Playground is open.

YIKES! I’m a big Chick-Fil-A fan and this one was beyond a let down. The inside was hot and DIRTY. I’m talking trash and food under almost every table. Most tables were very dirty. It was still set up for social distancing, which is fine but they made no effort to make it look nice or clean and that’s a big no no. Beyond the gross inside, they forgot part of my order and gave me 3 containers of old/burnt/hard fries. I’ve worked at multiple chick fil a’s in my lifetime so I do judge them a little harsh as I know what they can be. For this one being in a very nice area I expected a lot more. Needless to say I’ll be driving 15 minutes further from home to go to a better quality store. Don’t waste your money at this location, it’s not the Chick-Fil-A experience you’re looking for.

So I want to say that we all love Chick-fil-A and the food is great. I will say that I have had issues at this location though. The last 2-3 times we have gotten curbside from here, when I get home something is always wrong with the order. Today they completely forgot the kids meal. This has happened in the past. We have called before and they will say of just come on by and get it etc. This is it is a 15-20 round trip. I'm already at home with everyone's else's food but the kids meal. Didn't even bother calling them this time as we didn't want to go back and get it to come home 20 minutes later. If it was a one off sure, but it has happened 2-3 times in the last 2 months. Almost everytime we go. Love the food, but I think this location has some service issues.

Update: This location is BEYOND disappointing. I was given soggy fries! I just don’t get it. Never in my life have I been disappointed with their quality of food or service. Seems like EVERY other location is better than this one. I get crispier and fresher fries from Walmart right next door. They continue to disappoint and it’s a shame to a brand that’s known for good quality food and service. You’re better off shutting down this location because it’s doing no favors. Went around 5pm for a 12 ct nugget meal. Nuggets were super chewy and not enjoyable so I gave the rest of them to my dogs. A nice gentleman and Larisa made the experience a bit better by giving me some fresh fries on the house. Side note: The watermelon mint sunjoy is straight fire!! A must try!

Really glad this isn’t our main location. We stopped here on our way home and I cant say I’ve been to a worse location than this one. Manager is definitely not on top of things here!!! Before we even got our order there were 2 people who were complaining about the service. I shrugged it off, things happen. Until they messed up our order too lol! Floors were gross. Bathrooms- even worse. Disgusting! Service is just not very good, ESPECIALLY for my beloved CFA standards. Mobile ordering? Just don’t. Not here. Walking into the restaurant (first time here) I mentioned to my husband that this location seemed pretty empty. I’ve never been to an empty CFA before, and now I know why!
Service
Dine in
Meal type
Dinner
Price per person
$10–20

I went to the drive-thru and ordered two items. 1 milkshake and a order of waffle fries. The waffle fries were cold the milkshake was prepared wrong. A fast place restaurant like this I would have thought never had cold fries. I think they gave me these on purpose and it's very disappointing. Unfortunately once I got on the highway and went to eat one I realized it. I asked for no whip no cherry. But got the shake and had both. Two simple items and they got that wrong!!! And with covid still going on I don't like the fact that cashiers are standing outside taken orders by coming up to your window unmasked. Let me just go to the board if you can't put a mask on talking to me through my car window. Very disappointed in the whole experience there.

Part of this is for Chick Fil A as a brand and part is for this store in particular. I just ordered breakfast at this location and they gave me a burrito with a dried out tortilla that was probably warmed hours before. The hash browns were not crispy and seemed like they were cooked in old oil. As for the Brand. Chick Fil A will be losing a customer because of their reductions to the breakfast menu and size of drinks. They charge a ridiculous price for a tiny cup of iced coffee they fill half way with ice. I don't think you even get 8oz in there. Also, tge removal of the chicken egg and cheese bagel menu item is egregious. Arguably the best breakfast item they had they removed. Sad to see a once respectable franchise go into the toilet.

The worst CfA that ever visited. Was very quiet when we were there last Saturday at 10am. Tables, floor and condiments filthy as I never seeing it before. All the associates were just talking to each others or busy on their cel phone rather than clean or pick up dirty items left all over the place. Service were not friendly at all either. We stayed approx 40 mins with our kids and watched all the entire show. Where are gone all the top high standards from this iconic company? I would better gone to McDonalds next time. I can't tell you enough how bad that experience was, I hope that this was just a bad day, keeping working like this I can only see loss of clients very good client like us will never coming back. Good luck

Every single time I pick up food from this specific Chick-Fil-a there is always at least one item missing or an out right mess up of my order. EVERY SINGLE TIME! I placed a mobile order this time anround and put down three CKFa sauces and a ketchup packet… none of which are in the bag so now I’m eating dry fries and nuggets. It’s so bad that I drive an extra two miles to my favorite CKFa on DeZavala any time I get a craving instead of going to this one that’s less than a mile from my house. Don’t waste your time at this incredibly disorganized restaurant, go to the one on DeZavala if you can. If you can’t double check your order at the window.
Service
Take out
Meal type
Lunch
Price per person
$10–20

**UPDATE: the prices here have gone up and it is now not a realistic dinner option if you're trying to budget or spend a reasonable amount of money eating out; portion sizes lacking while prices continues to rise** Have had several experiences at this location, overall positive. Some minor irritations would be when napkins and requested sauces are not remembered with our order. In addition on 2 separate occasions we had cold fries; one of those times they were the wrong size as well (we had paid extra for larges). Although there have been some frustrations, we have been here many times without issue, so we give the location 4 stars :)
Meal type
Other
Price per person
$10–20

This location is definitely not up to CFA quality service and standards. The employees are rude and unwelcoming as they always appear to be more occupied by their personal conversations as opposed to working. I walked in to place a pickup order at 9:35 pm and immediately noticed 3 employees standing around talking. When one finally did acknowledge me he told me the inside closes at 9 and I would have to go thru the drive thru which was about 15 cars deep. Mind you I didn't want to dine inside, just place and go. It doesn't make sense to have operating hours til 10, while limiting how customers are served for the last hour. If you close at 10, that should include the inside as well.

I love chic fil a, and the food is like most other chic fil a’s. But had my order messed up twice in a row. The first time they just completely forgot I placed a dine in order. The second time was a forgotten item in the drive through. I called to check and there was no way for them apparently to give me my money back or even give me a free item other than to immediately drive back which would be stupidly inconvenient. You would think they would have a solution for this by now, like using someone’s phone number or sending a gift card via the app. It’s okay to make mistakes, you just should fix them after.
Food: 3
Service: 4
Atmosphere: 3

I had a pleasant dining experience at this location today. I came alone with 2 young children. One worker was able to clean down a high chair for my infant upon request. And another staff member was able to grab us napkins when we got low. It can be a handful carrying out young kids, and our belongings, but there was always an employee ready to help me. Someone was able to toss our trash and another helped me getting through the doors while I had one kid in hand and another in a stroller. Thank you!
Service
Dine in
Meal type
Lunch
Kid-friendliness
High chairs available and disposable placemats to stick on table for clean eating area

Fast food, but they are absurdly good at making the drive through line absurdly fast and the food is always good. What's to fault? Consistent with pretty much every other Chick-fil-A you've been to.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 3
Dietary restrictions
No issues.
Kid-friendliness
Not much in the way of kids play area like they used to have. Definitely get the feeling they want you in and out, but they don't rush you out of the tables or anything.
Wheelchair accessibility
No issues.

I have not been to a Chick-fil-A in well over a year. For me, the best thing about Chick-fil-A is the dinning in experience. The best of all fast food restaurants. And since the closest Chick-fil-A is over 20 miles, going through the drive thru is not practical. Add to that, I don't feel like waiting in the really long lines. So I went at 3pm on a Thursday and the wait at the drive thru was not bad. Food was good, but eating in my car was just not great. So minus one star for not having an open dining room. FYI, I go to the Whataburger next door all the time because I can dine in.

I am a huge fan of chick fil a, however I will never return to this location. We pre-ordered through the app to avoid the drive through line but still waited 10 minutes to get to a pick up spot because the line was backed up out into the street. After getting to a pick up spot our food came out within 5 minutes, however the nuggets were dry and cold as if they were cooked hours ago and multiple times, the fry's were cold, and the sandwiches were just as bad. The only reason this location is getting 2 stars is because the employee who brought our food was pleasant and kind!

This Chick Fil A was great, fast and delicious. Overall staff was courteous and overall eill return in the future. I would recommend to anyone. 1 Year Update: I am dropping the 5 star review to 3 stars. Ordered at Drive Thru and went through. Although, I asked if anything was missing they told me everything was in bag. I drove home and realized they missed my Chick-Fil-A wrap. For big orders I recommend everyone check their bags as they might make a mistake. Overall, food was good, service was okay, but they missed my food. Was not pleased with that mistake.

Horrible service from the staff and especially the manager Arian. I placed an order online and sent someone to pick it up for me. They waited over 30 min to even be acknowledged at the drive-thru. I asked for a free fry for having to wait so long and for the manager refusing to give the order to the person I sent. Arian told me I had no place to ask for anything. He had the person I sent wait another 20 min just to receive the order and also refused to give the name of his regional manager. This is after paying more than $30 for 2 meals.
Service: 1

This Chick-fil-A is clean and quick like all other locations, but I would recommend that management relocate this location to an area better suited for the number of customers they have. This location has customers waiting in line out to the street. This is a good problem to have, but a poor presentation of good business. I can’t see how customers would enjoy sitting in the road to get a meal. Management needs to address this issue, if they respect there customer base.
Service
Dine in
Meal type
Dinner
Price per person
$1–10

Accidentally placed the order under carry out instead of curbside. Called them to ask if they could carry it out instead, she said she couldn’t tell the person it was for Curbside because they were too busy, but if I canceled my order, they could remake it and take it to curbside. I said I can’t cancel the order because it says it’s in the window, and the person there to pick it can’t get out of the car well, she said there was nothing she could do, then hung up
Service
Take out
Meal type
Lunch
Price per person
$20–30

The worst chic-fil-a I’ve ever been to. I much rather go out of my way to go to the one at 281 and 1604. The food is very hit and miss, never seem to have a decent experience at this one. First issue was going through the drive thru one evening, got my food and sat at the window waiting for my drink because the employees were too busy gossiping until the girl notice I was still sitting there and I had to tell her I was waiting for my drink. Not to mention them forgetting stuff in your order. Very unhappy with the level of service.

I’ve been to many Chick-fil-A‘s and this was the worst experience by far. Tonight at around 6 PM the drive-through was the slowest ever. Usually my experience is they are very efficient at other locations. Once I finally got to the window to pick up my order it looked like they had many employees in that area just not processing fast I guess. I purchased two chicken finger meals for my wife and I both orders were not fresh seems like they had been made quite a while back. Completely out of character for a Chick-fil-A location.

In my opinion, the food quality seems to drop everytime I goto Chick-fil-A. I don't get it for myself anymore. The only reason I make a stop now is when my daughter requests chicken mini biscuits. That meal with oj is almost the same price as 2 BOB meals at Whataburger; but she enjoys it. However I can't remember a time where Chick-fil-A messed up an order like the Whataburger nextdoor does.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 4

I work down the road so unfortunately I’m here often. Customer service is like no other Chik Fil A I’ve been to, it’s horrible! Employees are rude and have no manners, never say thank you, always talking to other employees when you drive up to pay and aren’t helpful. Every time I go they forget my ketchup even when requested at the order box (which is extremely frustrating). If they weren’t so busy chit chatting they probably wouldn’t forget my ketchup! They never fill my fries they are always skimpy. Overall bad service!

We love Chick-fil-A as a family ❤️ Our favorites are the #1 meal and the nuggets with BBQ sauce and original sauce. The Lemonade is also my favorite. Their service is always great. The kids taking orders are always friendly and polite. That's always a pleasure. Wish it was like this at other fast food places.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Mac & Cheese

We waited AGES to get our order. It seems like they were understaffed, but that doesn't change the experience. We went inside because it didn't feel safe sitting out in the street in the wildly-long drive thru line. We were able to order quickly, but then waited and waited and waited for our food. Presumably as a gesture of apology, there was a coupon tucked into our bag when it finally came - but it was expired! Talk about adding insult to injury...
Food: 4
Service: 3
Atmosphere: 4

Unfortunately, this is the only chick fil a I've ever been to that was not up to par. The cashier was very untrained and made multiple mistakes. They were also not familiar with the mobile app and the rewards program, causing a bunch of headaches. Additionally, I mentioned that we received the wrong item, and their response was "that's what you ordered". It was only after I displayed the receipt that it was begrudgingly corrected. Restaurant was also slightly dirty and needed some tidying.

What can you say that hasn't been said about Chic-fil-a? I can tell you this restaurant has a huge appreciation of their community. They promote their youth, their special needs, and their athletes in our small part of the big Texas sky. Of course the food is hot and served with a smile. Drive thru is never a long line, or wait. Staff never complaining behind the counter about their shift or lack of. We visit the "eat in" dining area at least once a week and are never disappointed.

The food was amazing, and the service was great, but the location was cluttered and did not seem as clean as most Chik-fil-A locations and was very noisy.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 4
Recommendation for vegetarians
Would not recommend
Vegetarian offerings
Not sure
Vegetarian options
Few options available
Kid-friendliness
Definitely a kids place !

The service was fast and the food was great. It was a little busy at lunch, and at the to-go lanes, it wasnt quite clear if both lanes were open, but it was good overall. I recommend this place. It has enough parking if you plan to dine in, or if you want to grab food on-the-go. During lunch, it's hard to get out of there, but if you are going 1604 West, exit through the back to get onto the access road. Thats the fastest way to get out of there during rush hour traffic.

We ordered 12 sandwiches 12 fries and 30 count nuggets we only got 4 sandwiches and 4 fries delivered. The rest of the order was missing. We spent greater than 100 dollars on this order. My husband had to drive out to pick up the food. Poor attention to detail and very stressed with packers in our home and hoping to feed everyone in a timely manner. Don’t recommend. The manager could have been more helpful and considerate to our need and compensate us for our troubles.

We love going to this Chick-fil-A, everyone is always polite and friendly. It's typically busy and there is a reason why. Our kids enjoy playing in the indoor playground and even when it's crowded there's an abundance of staff asking if you need anything. Solomon is one of the greatest employees there. He's always cheerful, friendly, and willing to help with absolutely everything. Such a great man of God; I love seeing him and hearing about his family.

By far the slowest CFA I've ever been to. Ordering at the drive thru window, then waiting 10 minutes in line and my food wasn't already bagged when I finally arrive at the window is embarrassing and completely unacceptable, especially when we're talking about very basic orders like #1's entree only. At first I thought it was a fluke, so I came back. It keeps happening, even during non-rush hours. I never write reviews but I just had to in this case.

I mobile ordered online at 10:11 arrived at 10:20 and sat in like for 10 minutes before they got too me at 10:32 and she accepted it pulled up to the window and they said they were out! So I sat in line for 25 minutes with hungry toddlers in my backseat after being told I was good when I arrived on time. Then being told no! That’s unbelievable I then got a notification my card was charged before I got to the window! So we will see if I get charged!

The salads a really good and fresh, but are also extremely over priced. They have three lanes open door ordering, and if you have a simple order they will have it ready extremely fast. The lobby is not open at this location (but is at other Chick-fil-As), but I think they allows them to serve more people faster since the parking lot is now the extra drive-thru lanes.
Service
Take out
Meal type
Lunch
Price per person
$1–10

Service and atmosphere don't mean anything when you get old fries, and an old sandwich that's been sitting for idk how long. This is not the first time this specific Chick Fil A has failed to meet expectations for me. I've ordered here multiple times, receiving either the wrong order, stale fries, or old sandwiches. Highly disappointed, and will probably never order here again. Shameful.
Food: 2
Service: 3
Atmosphere: 3

I work across from this Chick-fil-A at Phenix Salon Suites. Damon Hair Studios( shameless plug).. Anyways.. My son and I love going to this location. Really friendly staff and attentive. Food is always good and the place is always clean. Never ever had a bad experience...The fries , oh good lord ,,, them fries,,,,they really kicked it up a notch on those fries..
Service
Dine in
Meal type
Lunch
Price per person
$1–10

So I usually go to this Chick-fil-A. They are alright and provide okay service. They have messed up on my order several times and out of any Chick-fil-A I’ve ever been to the outside employees don’t have a good attitude. Today they have given me a coke instead of a diet Dr Pepper. I don’t care that’s it’s a different soda but I’m diabetic so I can’t drink regular soda. If you have a choice in Chick-fil-A restaurants choose another one.

This franchise owner should be disbarred from owning such a reputable franchise. How the hell do you not offer salads. I’ve eaten Chick-fil-A probably few hundred times and I’ve never seen a store just flat out stop offering salad. When I asked why they stop selling salads they said staffing issues. If you have staffing issues you should push meals that can be pre-made like a Cobb Salad. Now they aren’t even open for breakfast.

Every time I come to this drive thru, I regret making this mistake again. This is consistently the SLOWEST chick-fil-a, and as a mom, I am a frequent customer of chick-fil-as. The car line is often out to the street, which is really unsafe! I wish it wasn’t the closest to my house. I avoid it whenever possible, and you should too. I’m not sure why management doesn’t have people taking orders outside like other chick-fil-as do?

OK, I’m over this location! This is the second time I’ve had to wait a ridiculous long time for a take-out order. Bunch of kids standing around some of which are on their phone. And then to get home and have several items missing. Two cars in the drive-through. Not a busy time of day. Sick of it and Whataburger is right next-door. See ya!
Service
Take out
Meal type
Breakfast
Price per person
$10–20

The past 5 times I’ve done carry out the wait is ridiculous. Today it was 25 minutes of waiting in lobby for a 5 nugget kids meal. The purpose of ordering ahead is to save time from waiting in drive thru, you are better off just doing drive thru those orders seem to have priority - not the carry out orders that are ordered way in advance.
Service
Take out
Meal type
Lunch
Price per person
$1–10

All Chick-fil-A's are awesome in Arkansas and San Antonio that I've visited. I would definitely recommend it to anyone, much appreciated Chick-fil-A staff.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cobb Salad, Chick-Fil-A Waffle Potato Fries, Chicken Sandwich, Market Salad, Spicy Chicken Sandwich

We normally go to the Chick-fil-a at 1604 & 281, because it's closer. On this day, ours had cars wrapped around the building and out to the access road. We opted to try this location and we pulled right up. They are staffed and designed to take a higher volume, and the employees were polite & efficient. My only negative was that my sandwich was a little soggy, because the pickles leaked through the bottom bun.

I called the store because i go there quite frequently and Wendy couldn’t make an exception for my 5Y old daughter to receive breakfast 10 min after. Even tho it was bought an paid for. She refused to help us out being a frequent customer of this location. Company policy - i get it BUT there is always exceptions or should be. What’s the point of ordering ahead anyway if you can’t even reserve your food.

Outstanding restaurant for a quick and delicious salad. You grilled chicken is fantastic and chick fil a sause is one of my favorites. Your one and only competition Canes. Their sause is tops in my book.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Market Salad, Grilled Nuggets

Nice and clean restaurant with a cool play space for small kids. Restrooms are clean as well. Food came out quick and correct.
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chick-Fil-A Waffle Potato Fries
Kid-friendliness
Nice play area for kids in restaurant

Bought a Market salad ( should have apples, berries, feta cheese with greens). Was given a completely different salad that had cherry tomatoes, egg, bacon and shredded cheese). Had to wait for a while to get my order. Very disappointed!!!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Features
No masks or social distancing required

Don’t eat inside. Looks apocalyptic in there chairs stacked in one corner stuff everywhere. Dirty dirty too, nothing close to what it was pre COVID19. Terribly disappointed in customer service. Obviously they have shifted from dine in hospitality to cranking out the drive through business.
Service
Dine in
Meal type
Lunch
Price per person
$20–30

Such a friendly staff. They always say "It's my pleasure," thats real southern manners. Their food is always fresh and they hv good texas tea. The staff come around your table to see if we need anythg. There are actual fresh flowers on the tables, in the restroom!!!! We just love going there. Their salad is loaded with a variety of veggies-scrumptious

Went through drive through and was very fast but missing a sandwich. Ultimately their mistake results in inconvenience to track the refund. However, after submitting feedback to Chick fil a, the corporate customer service made it right. I wish this location would have done a bit better in their customer service. I prefer other Chick fil A locations.

This was my first time visiting this location. Everything was great except they forgot my drink straws. But my order was correct and the the service was quick.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Chick-Fil-A Waffle Potato Fries

I ordered my food on the phone app 10 minutes before I arrive to the restaurant so it will be ready when I get there I get to the restaurant they haven’t started my food and I still have to wait another 10 minutes love their food but poor set up for carry out.
Service
Take out
Meal type
Lunch
Price per person
$20–30

Literally the worst chick fil a I’ve ever been to. Slow, they always get my order wrong or incomplete, the workers are always wondering around or goofing off. This review is after many many times of coming to this location. AVOID this location!! Or plan on Waiting over 30 minutes for your food every time with it likely being wrong.

I come here pretty often bc I clean a house nearby, even if they're busy they always move the long line of cars through very quickly! My foods always hit n yummy! And if I can't go through drive thru bc I'm on foot, they'll usually come out and help me out safely and at a distance. Very happy with their customer service. Ty CFA!

My first time at a chick-fil-A. The food is very good, great service. My complaint is that they have their lobby closed, its drive thru only. They have girls outside taking orders, but its before you get to a menu, so I had to order blind. The whole thing seemed off, I wasn't a fan of that procedure. Otherwise, very yummy

I will never understand how this place can be so busy yet so organized and fast at the same time. I come during the busiest time of the day and they still get the food out quick! Plus it’s Chick-fil-A so you know the food is always good. 10/10
Service
Take out
Meal type
Lunch
Price per person
$1–10

Very unfortunate event, placed an order and drove 15 minutes to the location to be told they didn’t have my order because they ran out. I did order it 30 minutes before closing but was still charged by the app and now I have to wait 3 business day for a refund. So no meal, wasted gas, and funds late to be returned. Wow

I'm not usually a fan of chick fila but decided to get something different. Love the fries. Not a fan of the sweet tea. I got the 4 PC strip. Which it was a little more for the money wait was a bit but had 3 lines going so wasnt unbearable.
Service
Take out
Meal type
Lunch
Price per person
$10–20

An employee named Pops made my day by stopping and chatting with me. I’m very pleased to have stopped here today.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Nugget, Chick-Fil-A Waffle Potato Fries

Horrible experience. Ordered 3 breakfast meals at 9:30 am. The girl taking orders at the drive thru was not friendly and barely said anything more than “ok.” The hasbrowns we’re stale and the chicken minis were undercooked with soggy bread. We trashed the food because it was so awful. Definitely avoid this location.

This is the most marvelous restaurant I've ever seen.
Service
Take out
Meal type
Lunch
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich
Kid-friendliness
This is very cool.

They could not get my order correct after telling them twice in the drive thru. Then we got home and both large cokes tasted COMPLETELY watered down, no taste to it. And the large fries I requested, were regular size. I believe the other negative reviews are spot on. I WILL NOT be returning to this location.

I’m shocked at the lack of customer service. We got all the way home and we were missing items. Now we have to drive all the way back in rainy weather. Such an inconvenience.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 3

The food and service are always great. I never any problem coming to this location. I like the quick and friendly service. The location is visible from the Blanco rd but not from Loop 1604. The Frosted coffee is great and nowhere can beat Chick-fil-a for this type of drink. Keep on good work, guys.

Original chicken sandwich with extra pickles, large waffle fries. Always so good. Just wish they were open on Sundays
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Sandwich

My local neighborhood Chick-fil-A .... what could I say,.... they got game! I will give them credit. As busy as they are, they have NEVER gotten an order wrong! Very impressive for a fast food drive thru! And let's not forget how fantastic the service and food are!! Great job Guys and Gals!!

Their drive thu is always congested but so worth it, I love Chick fil A any restaurant will do , I visit at least twice a week
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Recommended dishes
Spicy Chicken Sandwich

100% of the time in the last 5.5 years that we’ve gotten food from this location (which is often because kids), something is missing. Sometimes something minor (a milk, dressing, salad crunchies), but more often than not, an entire meal is missing. Check your food before you leave!

Really busy!! The staff works Great together to get you on your way fast. The service is friendly, kind and makes you want to return time and time again. The food is always Delicious. You can't go wrong eating at this place. Social distancing thru the Drive Thru is not a problem.

Ordered nuggets and a little burnt, fry’s were cold.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 3
Service: 4
Atmosphere: 4
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Grilled Nuggets

Stopped in the other day and was met with some very friendly cashiers. One by the name of Charles in particular was nice and made sure my drink was always full. He asked me how my day was and was geninuly nice. I wish other fast food chains had servers like him!

I have been bringing my kids here for years. The interior was always clean and inviting. Recently after the dining room reopened, we dined inside. The interior was filthy. It felt dark and unkept. The staff were wonderful and kind, but it needs a good cleaning.

Great service, little tip add bacon to the spicy chicken deluxe, makes a spicy BLT that is quite fantastic. Chick fil a is a model of consistency. It's hard to review chains any better than 4 stars because you know. Even good fast food is fast food.

I like this place but we arrived at 10:29 and was denied breakfast when they stop serving it at 10:30, the only reason we weren’t there earlier is we were stuck driving through their rat maze.
Food: 2
Service: 2
Atmosphere: 4

Absolutely Love Chick-fil-A 's Food & Also what they stand for!!! Highly Recommend!! This location, very good service, timing through drive through & kind employees!
Service
Take out
Meal type
Dinner
Price per person
$30–50

Worst experience at a chick fil a. Waited in line for 30 mins and looked at my order for 15 mins before they tried to bring it to me. They told me it was still warm.
Service
Take out
Meal type
Lunch
Price per person
$10–20

I mean who doesn't like Chick-fil-A?
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chick-Fil-A Waffle Potato Fries, Chicken Sandwich

Disappointed, I love ti take my kids to eat and play but these location hasn’t open their playground since covid (its almost 2023, other locations have the playground open) seems like they don’t care about the good experience that is to eat

this is the 3rd time my order is wrong. if i didn't like the chicken so much i wouldn't come back but maybe i just need to go to another location. the order is correct as it reads on this receipt but when i drove off fries were not inside

Need I really say anything? I mean, come on, it is Chick-fil-A! The staff were great, this location was clean and stocked well. Everything tasted fresh and great as always! The only thing I ever have an issue with is they are not open on

Ordered 2 Market chicken grilled salads. After waiting in line for a long time, once I arrived at home, they only gave me the base, no chicken. Had to go back wait in a long line again, and was offered a cookie for my inconvenience. My

Really wish there was curbside pickup. **Edit - there is now curbside pickup, yay! Missing items in our order, but everything else was hot and ready, ordered from the mobile app.
Meal type
Dinner
Price per person
$50–100

I love the chicken nuggets cup I can get a smaller portion
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Nugget

Dirty tables and full trash cans, the employees were just standing around talking about their weekend. The food was disappointing at best. The only reason I gave it two stars instead of one is because the service was fast.

Always good food! But the line was crazy long! This is the longest I had to wait at a chick fil a. All the other locations have cars speeding through the lines.
Food: 5
Service: 5
Atmosphere: 5

Large cup of ice cream is not a large cup of ice. When its stressed in the order cause this place cant get that right. The manager will take her attitude to the window. Your fries lack waffle, just tiny pieces.

Twice, I’ve been through the drive thru. Specifically for their iced coffee. The coffee isn’t bad, it’s actually good.
Service
Take out
Meal type
Breakfast
Price per person
$1–10

The food presentation and quality is not the best here at this location. The taste is good, but the biscuits are mush and fall apart. This is what I opened my wrapper to and discovered. Disappointing

Not sure what’s going on but they never have a full menu the last month or so that I’ve gone there no salads no shakes no lemonade no dipping sauces no dressing and the customer service is trash !

Great food and always yummy. Lines move quickly but as usual, a bit of a wait. Delicious l, seasonal grilled spicy sandwich was delicious and truly spicy. Don't forget your rewards using the app.

More like chick-fil-a-void-in-my-soul because the food always hits the spot and the staff makes it even better
Service
Dine in
Meal type
Lunch
Price per person
$1–10

They forgot my sauces, but I can't stay mad at them.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

I come to eat here everytime never had a problem. This time i ran in to the mod daisy she dint want to serve me a #1 meal very rude and not helpfull at all!
Meal type
Lunch

Ordered food got shorted, struggling family of 3. one time in 2 months I can afford to take us out and we get shorted.... Guess we will settle for spam next time