Being unhappy with the service is an absolute understatement. We booked a table for 7 people atleast 8 weeks in advance. Firstly we were separated and took into the club separately we were put on a table that could only fit 4 max despite us booking and paying for 7 , we complained as two of us were left standing and other one of our friends had to sit on a table with another group!!! The response from the manager was absolutely shocking, they didn't have any record of our booking and we were sat for 40 mins without a drink. The manager replied 'you do not need a table for 7 as some of you can just stand up and dance'. After 40 mins of standing waiting for a drink and complaining twice with no respond we requested a refund and were advised 'give me your details I will transfer it tomorrow' the foreign manager was seriously the rudest person I have ever come across, had we had been given an apology for the delay in service we would have continued with our night but the manager simply shrugged his shoulders and replied 'so'. I can honestly say I have never ever received service like this, it's a shame as we were really looking forward to this might

To whoever maintains their Instagram page for guest list booking needs to get changed pronto! This review is only for their guest list booking flow through Instagram! Tried booking/reservation for a guest entry twice, the first time was a half baked response (wasn't able to book anyways)., the second time was able to book and name registered through Instagram, but was denied access into the club at the entrance because my name wasn't registered into their system! It was my mate's birthday too and we left the place we were at prior to coming to Cirque only after confirming that we've been booked through Instagram, but to our surprise, was denied entry anyways! (Our dress code was proper, and was just 2 of us) Such a bad guest list booking experience!

Went cirque for my friends birthday, gave them £1500 and we got a 3 person table in the walkway of the club. We Wasn’t allowed to pour our own drinks. The DJ skips the songs every 10 seconds and the worse part about it they tried to say we had no money left on the table after only getting 3 bottles of Ciroc, when my mate spoke to the manager to sort out the situation he was surrounded by 5 bouncers and asked to leave the club. Also the way the table manager treats her staff is bad and I would be surprised if the the girl still works there. This club was good when it first opened now it has gone downhill like all the clubs in Manchester.

Absolutely terrible. Went for my friends birthday last weekend, we were all looking forward. Avoid at all costs. Paid £10 entry, bar staff were rude - they had no shots except Tequila & no ice!! 2 single vodka lime and soda's cost £28 (served in small plastic glasses with no ice) We then noticed a vip table got a bottle of vodka served in a large container... FULL OF ICE. Left after 20 minutes - asked for a refund but didn't get one. Asked to speak to the manager but staff were not forthcoming / didn't care about loosing customers. Will never return.

Bought my ticket 2 days in advance for boxing day. Just to be stood up outside and told we couldn't let the males in. I tried to talk to the manager to get a resolution and got told that due to some mens not following the dress code, we can't allow them in; meanwhile, saying my dress code is smart and definitely matches the requirement but still can't go in! It was my first time trying that place out, and I was very excited, but sadly, it's been a horrible experience.

Poor experience, don’t make anyone feel welcome. They invite young girls in for promotion to get in their pants. Poor excuse of a nightclub. Doesn’t deserve to be still running, on 2 1/2 stars, think it needs to be re rated & closed down. Poor quality of staff, poor management. A place to go if you want to get it on with beggy boys, apart from that an embarrassing place to visit. No customer service skills. Ignorance and rudeness all round.

We reserved a table for my friends 30th, the drinks weren’t there when we arrived, we were made to feel like thugs for asking where our drinks were, and the manager was the most unpleasant person I’ve ever had to speak to. #Rude. Me and my girls are normal, happy people wanting to have fun, we don’t complain. I’m absolutely shocked at the service we’ve received tonight. Do NOT spend your money on a table. Complete waste !!

Vibes were okay. Stage shows were cool. Music was absolute garbage though, DJs played songs that didn't go together and kept changing songs every 10 seconds. The siren noises were obnoxious and unnecessary. Charging £14 for a double is ridiculous. There's potential to be so much better.

Staff and service is an absolute disgrace. Invite young girls to promote them then expect them to hook up with hosts, if you're not interested they get you kicked out. Absolute disgrace.. Hosts are absolute weirdos, grown men chasing young girls. Don't go.

the bouncers name was bigs and he was very rude and racist. we prebooked and were on the the guestlist. he cursed us and took things too personal. i don’t recommend anyone to visit this place, cirque london doesnt do this. Definitely not worth it!!